Advanced Cyber Consultancy
Structured security assessments, governance design, and incident readiness planning. Aligned to NCSC CAF, NIST CSF, NIS2, and DORA.
Cyber security that protects, detects, and responds
Softcat works with over 10,000 customers across the UK. Those relationships create a deep understanding of each organisation's environment, risk profile, and priorities. Cyber security services build on that foundation.
Softcat Cyber Services
Keeping our customers secure
Deep customer relationships across the UK, backed by verified cyber security credentials and operational capability.
UK customers
Existing relationships that create visibility
Technology relationships across the UK give Softcat deep understanding of each customer's environment, risk profile, and priorities.
analyst capacity
SOC analysts never run at full allocation
Analysts operate at 60% capacity. That headroom means availability for priority incidents without queue delays.
response SLA
Microsoft-verified detection and response time
Verified benchmarks for time-to-detect and time-to-respond. A requirement of Microsoft MXDR verification.
How we work
Each Softcat cyber service connects to the next. Assessments inform strategy. Strategy shapes architecture. Architecture guides implementation. Implementation feeds managed operations. Continuous assurance confirms that protection remains effective.
This is not a rigid sequence. Organisations enter at any point. The model works because each service is valuable on its own, but stronger in combination.
Accreditations
Credentials confirmed by independent bodies and vendor programmes.
Cyber Essentials
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Cyber Essentials Plus
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ISO 3
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Organisations we protect
Real outcomes from real engagements. See how organisations across the UK have strengthened their security posture with Softcat.
Guide?
Read our guide on Cyber Management services to find out...
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Technology partnerships
Softcat works with security vendors across the market. Recommendations are based on what fits the environment, not a restricted product set.
Speak to our Cyber Services experts
Get in touchFrequently asked questions
Common questions about Softcat Cyber Services, from managed detection and response through to advisory assessments and accreditations.
What is MXDR and how is it different from traditional managed security?
MXDR stands for Managed Extended Detection and Response. Traditional managed security forwards alerts for internal teams to investigate. MXDR analysts detect, investigate, and take containment actions across the full environment. Softcat's MXDR is Microsoft-verified.
What security frameworks do Softcat assessments cover?
Assessments align to NCSC CAF, NIST CSF 2.0, CIS Controls v8, NIS2, DORA, and Cyber Essentials Plus. Each produces a maturity score, gap analysis, and prioritised roadmap.
What happens during a security incident?
Softcat provides active incident response during live security events, covering forensic investigation, containment, and recovery. When incidents need infrastructure rebuild, Softcat's broader technology business mobilises hardware and restores platforms.
Do we need to use all of Softcat's cyber services together?
No. Each service works independently. Some organisations start with an assessment and progress to managed services. Others begin with MXDR. The services are stronger in combination, but the entry point depends on priorities.
Does Softcat have its own Security Operations Centre?
Yes. Softcat operates a UK-based SOC staffed by specialist security analysts. The SOC provides 24/7 threat detection, investigation, and response. Analysts operate at 60% capacity to ensure availability for priority incidents.
Can Softcat help if we already use Microsoft E5 but have not activated the security features?
This is a common starting point. Many organisations have paid for Sentinel, Defender XDR, and Entra ID through E5 licensing but lack the skills to configure and run them. Softcat's MXDR activates and operates these tools as a managed service.
How does Softcat differ from specialist cyber security firms?
Softcat combines verified cyber credentials with the breadth of a full technology provider. Specialist firms typically cover detection and consulting. Softcat also manages infrastructure, sources hardware, and rebuilds environments after major incidents.
What accreditations does Softcat hold for cyber security?
Softcat holds Microsoft-verified MXDR status, MISA membership, five Microsoft designations including Security, and is an NHS SBS Cyber Security Framework supplier across all three lots. CREST accreditation is in progress.
