Managed platforms and controls :: Softcat
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Managed platforms and controls

Detection finds threats; prevention stops them arriving. Softcat manages the platforms that form the preventive layer: firewalls, email security, vulnerability management, and identity protection. Each is configured, monitored, and maintained to stay aligned with the environment.

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The challenges we address

Platform performance degrades without attention

Ongoing management of firewall, email, and vulnerability platforms. Proactive policy reviews and configuration updates.

Internal teams stretched across too many platforms

Specialist management across Check Point, Palo Alto, Fortinet, and email security. One managed relationship.

Compliance requirements for documented controls

Regular reporting on platform health, policy compliance, and control effectiveness for governance and audit.

Confusion between detection and prevention

Prevention-focused management that complements detection and response. Keeps the preventive layer effective.

Identity weaknesses exploited more than network gaps

Identity protection covering Microsoft Entra ID. Access reviews, conditional access tuning, and privileged access oversight.

With Softcat Platforms & Controls

 

Softcat's DEX intelligence service monitors device performance, application responsiveness, and user sentiment in real time.

Outcomes 

  • Security platforms are consistently managed and improved across the environment.
  • Internal IT and security teams carry a lighter operational burden.
  • Compliance reporting and platform health documentation arrive on schedule.
  • Specialist platform expertise spans multiple vendors through a single relationship.
  • Prevention-focused operations complement threat detection and response.
  • Identity-based threats are caught at the access layer before they escalate.

Platforms covered

1

Managed Firewall

Check Point, Palo Alto, and Fortinet (Fortinet in development). Policy management, updates, and health monitoring.

2

Email Security

Managed email protection, threat filtering, and policy tuning.

3

Vulnerability Management

Ongoing scanning, prioritisation, and remediation reporting.

4

Identity Protection

Microsoft Entra ID Protection as the lead reference. Access reviews, conditional access policy tuning, and privileged access oversight.

Technology partnerships

Softcat works with security vendors across the market. Recommendations are based on what fits the environment, not a restricted product set.

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