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Finding new ways to differentiate in a competitive market is essential for business growth. But today, finding the time to spend on differentiation is increasingly difficult.

Maintaining business as usual (BAU) operations is hard work. The pace of change is rapid as users have higher expectations, and retaining and recruiting the right people to take your business forward isn't easy. Daily IT challenges can make anything other than keeping the lights on seem almost impossible.

But things are looking up - we're here to understand your challenges, to help you navigate the changing technology landscape, and to offer support along the way, whenever you need us. By putting your business outcomes at the centre of everything we do, Softcat can support you in making the right technology investments and bringing that technology to life with our extensive portfolio of services to help take the pain away.


In our annual Customer Experience Survey, our customers have told us their biggest challenges standing in the way of achieving their priorities in the next 12 months are:


of customers expect people and resourcing issues to be a challenge in the coming year


Resourcing for business continuity, recruiting and/or retaining talent and providing the best experience for your employees


of customers expect to experience challenges with their technology platforms in the year ahead


Managing everyday operations, navigating the changing technology market, and delivering improved business efficiency.


of customers anticipate commercial challenges


The pressure to create sustainable cost plans, mitigating risk back to your business and planning for unforeseen circumstances.


Softcat Services help you to get the most out of your IT investments by:

  • Designing our support to help you overcome your key challenges
  • Simplifying the complexities of modern technology
  • Making your technology investments – both existing and new – more manageable

We have five main Towers of Service.

Each one can be applied individually to your business, or you can
work through all of them as part of an end-to-end journey. When
combined, our services deliver the maximum possible value to
your business.


Discover how we help to harness the full power of IT to raise your operational efficiency and deliver your business goals

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Know your business drivers to identify where you are today and what tomorrow could look like

Advisory Services are all about taking a broader look at your strategic objectives and identifying areas across your organisation where small changes can have a huge impact on overall success. It's the catalyst to ensuring the right conversations are had and the right outcomes are achieved.

Find out more about our Advisory Services

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Solving your technical problems and achieving tangible outcomes

Whether you're designing a digital workspace, a cloud or a security architecture, there's a lot to consider. You may have a certain type of technology in mind, or an intricate set of business goals that need factoring into a specially crafted solution. Either way, architecture is essential. 

Find out more about our Architecture Services

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Digital Workspace

With experience across a wide range of vendors, our Digital Workspace consultants offer services including, but not limited to, cloud readiness assessments, health checks, migrations, design workshops, IaaS, and PaaS deployments, assisting with anything from shorter term projects to full life cycle design and implementation.

Cyber Security

Our highly skilled team leverage the latest technologies, delivering firewall migration to Campus Core and Edge design, as well as a wide range of customised projects of all sizes. We work with high profile vendors to ensure we offer a top-tier service to our customers.

Hybrid Infrastructure

We recognise that not all customers want to move entirely to the cloud, so that is why our Hybrid Infrastructure Professional Services team are exports in helping with the transition to a hybrid environment. We can offer consultancy across a variety of vendors and customer bases, by delivering infrastructure assessments and health checks, datacentre, and server migrations, and assisting with the design and delivery of customer projects.


Create and configure technology solutions that inspire change from day one

When you invest in new technology and make the decision to drive change, it needs to work from day one. 

Find out more about our Implementation Services

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Responsive, reliable and expert technical support to keep your systems and your business running

Whether you're challenged with monitoring and managing agreements, or chasing a resolution for a piece of technology that's gone wrong, our focus is to help you get things back up and running smoothly. 

Find out more about our Support Services

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Getting the maximum out of every IT investment

Take the everyday BAU tasks out of the hands of IT, freeing up their time to focus on strategic projects, whilst benefiting from economies of scale and our experts who can spot and resolve an issue before you even know about it. 

Find out more about our Managed Services

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