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Culture, expertise and passion

Over the course of the last 25 years, we’ve built a vibrantly successful, industry-leading business with an unwavering dedication to customer services and solutions. We never have, and never will, become complacent around the needs of our customers – which is why we’re so proud of our 97% customer satisfaction score*.

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Our people

Our people are what makes us different. When you work with us, through your dedicated account manager you gain access to all of the Softcat teams knowledge and experience.

  • Access world class services
  • Guidance in understanding the market
  • Bespoke proof of concepts
  • Support in negotiations

Our Values

Our fundamental belief of who we want to be as a company forms the backbone of our values and breathes life into our unique culture

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Responsible

We conduct our business with a strong code of ethics, demanding honesty and integrity from our employees. We embrace our role in supporting communities, striving for diversity, inclusion and sustainability in all we do.

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Intelligent

We think for ourselves and take every opportunity to improve our business for the good of our employees, customers and shareholders alike by working as simply, flexibly and collaboratively as possible.

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Fun

We show respect for our colleagues, customers and suppliers, promoting a positive environment where success is celebrated and people love what they do.

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Passionate

We care, we’re positive and we’re enthusiastic about what we do, forever striving to deliver world class service for our customers and partners.


Service led by people who care

We have been delivering industry-leading IT services for over 10 years

Our IT infrastructure services have evolved with your needs. Whether you’re at the point of discovery, design, delivery, or operation, we have a mature portfolio of services and IT professionals ready to support you.

Over 250 dedicated service professionals

Committed service developers, highly experienced consultants and designers, expert support analysts, dedicated customer and partner managers working together to deliver a truly unique service experience.

A reliable, high quality partner network

We don’t pretend to know everything, which is why we’re always searching for partners to join our network and work with us in delivering the solutions you crave.

Quality service, quality standards

We’ve set high standards for ourselves in terms of the service we provide – but we don’t just rely on our own intuition or mark our own homework, we also carry ISO standards 27001 (InfoSec), ISO 9001 (Quality), 22301 (Business Continuity) and ISO20000 (Service Management).

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1993

Softcat was Founded

Headquarters in Marlow

with offices across the UK and Ireland

97%

customer satisfaction

12,300

long standing customers

Awards

Don’t just take our word for it. Award-winning customer service, company culture and technology solutions

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Find out how we empower your business