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The service begins with an onboarding session led by your Softcat Customer Success Manager, followed by technical setup, ongoing support, and monthly reporting, allowing you to optimise your digital employee experience with data-driven insights and custom dashboards.

SUPPORT SERVICE BENEFITS

  • Improves user experiences, boosts system uptime, and enhances service quality through tailored platform development, data collection, and ongoing support for optimised operations.
  • Streamlines operations with automation and improved visibility, cutting down the time and effort needed for issue management while providing a transparent, cost-effective monthly pricing structure.
  • We enhance your team's digital experience, resolving issues, reducing service tickets, and streamlining efficiency.

LET US KNOW WHO TO ENGAGE WITH

 

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