Staffing a 24/7 security operation
Our UK-based SOC provides around-the-clock coverage, removing the recruitment, training, and retention burden from your organisation.
Managed Extended Detection and Response (MXDR)
Most managed security services forward alerts to internal teams for handling. Softcat MXDR analysts detect threats, investigate them, and take containment actions.
Challenges we address
Microsoft security tool underutilisation
Softcat delivers Microsoft‑verified MXDR, activating and operating Microsoft Sentinel, Defender XDR, and Entra ID — validated by Microsoft engineering.
Alert fatigue
Our analyst‑led investigations correlate signals across your entire environment, reducing noise, adding context, and taking decisive action.
Detection without response
Softcat MXDR includes active response, with threats fully investigated, contained, and remediated — not just reported.
Softcat MXDR enables
- 24/7 threat detection, investigation, and active response across the Microsoft security estate.
- Full activation and operation of Microsoft Sentinel, Defender XDR, and Entra ID.
- Reduced mean time to detect and respond through analyst-led investigation and containment.
- Operational security protection without building or staffing an internal SOC.
- Microsoft-verified one-hour SLA benchmarks for detection and response.
- Clear, contextualised threat reporting for security leadership and the board.
Credentials
Verified by independent bodies and vendor programmes.
Microsoft verified
Verified by Microsoft engineering in October 2024. Validated across Sentinel, Defender XDR, and Entra ID.
MISA member
Microsoft Intelligent Security Association member since April 2024. Integrated with the Microsoft security ecosystem.
Five Microsoft designations
Includes Security designation. One of five Microsoft designations Softcat holds.
UK-based SOC
Specialist security analysts. Not outsourced. Not offshore. Analysts operate at 60% capacity for priority incidents.