Social sustainability

At Softcat, we recognise that sustainability touches every aspect of our lives, daily. This means it's crucial that every business makes it their responsibility to protect the future of our communities for generations to come.

Read our Sustainability Report

Softcat's approach to social sustainability

Softcat creates an inclusive and respectful environment that encourages colleagues, communities, customers, and partners alike to work together to make a positive difference.

We do this through adhering to our values and ensuring our actions align with the social topics most material to us, topics which also align with the SDGs.

Our materiality assessment, a survey of our internal and external stakeholders, identified diversity and inclusion and developing talent as critical topics requiring active management.

Other social aspects such as ethical behaviour, health and wellbeing, and recruitment and retention were also identified as ‘important’ or ‘very important’. Each forms a core part of our approach to social responsibility at Softcat.

Our social sustainability values form the basis of our success, underpinning everything we do:

Health and wellbeing

Provide employees with opportunity to improve their overall wellbeing, create healthy working relationships and a flexible working environment to balance work and life commitments.

Community and charity

Build partnerships and empower our employees to engage in activities to support our charities and communities that make a difference by volunteering and fundraising.

Providing jobs

Work collaboratively with agencies, schools, colleges, universities, and the wider community to ensure our roles are accessible to all.

Education and skills

Inspire the next generation into the IT industry and excite our employees to gain new skills to develop their careers.

Equal opportunity

Reduce the employment gap and tackle workforce inequality by ensuring our internal processes allow us to attract, retain and promote diverse talent.

Developing our workforce

A workforce that is reflective of the customers we serve and by providing opportunities internally to create a management and leadership team that is reflective of our overall workforce.

Our approach to diversity and inclusion

Women at board level

63 %

Women in Senior Leadership Team

40 %

Ethnic representation at board level

25 %

Women at board level

63 %

Women in Senior Leadership Team

40 %

Ethnic representation at board level

25 %

We strive to create a tech sector that better reflects the people we serve.

We are committed to diversity and inclusion because it’s the right thing to do. It aligns with our values and ethical principles. But it also makes good business sense, ensuring that we harness the capabilities and experiences of the broadest possible pool of talent, so that as the industry evolves, it evolves in a way that recognises, includes and serves everyone.

Our awards Employee network and communities

Giving back to our global community

"We at Love2Give are incredibly proud of all the fundraising efforts Softcat employees have undertaken over the past year. From cake sales and marathons to tuck shops, sky dives, Balls, and alpine hikes, Softcat has consistently gone above and beyond to support our Global Community. Thanks to their dedication, we have been able to make a tangible difference through these collective efforts. We would not be able to achieve any of this without the passion and drive of the Softcat Employees and our Partners, and we cannot wait to see what we can accomplish in the years ahead."

- Ashleigh Baker & David Morgan-Frith - Love2Give team, Softcat

raised for Love2Give Charity Ball.

This ball is run by our charity and volunteering staff community, Love2Give where almost 900 friends and partners joined us in May 2024 for an evening of dinner, entertainment and a charity auction in aid of our chosen charities.

raised for Lyra in Africa.

Only 1% of girls in rural Tanzania finish their secondary education. Lyra in Africa is on a mission to help educate girls in the country, building hostels so they can attend school safely and complete their education.

raised for Young Lives vs Cancer.

Cancer is terrifying for everyone. It’s harder still when the patient is a child. Young Lives vs Cancer supports children and their families, so they don’t face cancer alone.

raised for Love2Give Charity Ball.

raised for Lyra in Africa.

raised for Young Lives vs Cancer.

Cancer is terrifying for everyone. It’s harder still when the patient is a child. Young Lives vs Cancer supports children and their families, so they don’t face cancer alone.

Building sustainable partnerships with
our customers

Softcat helps Social Bite in the movement to end homelessness

"When we approached Softcat about getting WiFi in our coffee shop in London, we didn’t anticipate the outstanding level of support they provided to deliver a result beyond our expectations. They took us from no WiFi at all to live, free customer WiFi, saving vital funds. Thank you so much."

Sara Rees - Director of Partnerships & Fundraising, Social Bite

More about Cisco

Free 5G Wireless solution helps Social Bite in the movement to end homelessness

July 2024

Read case study

We are committed to creating opportunities, championing diversity and inclusion, and giving back to our communities.

Rachel Cowell

Head of Diversity, Inclusion and Talent Acquisition, Softcat