INTELLIGENCE MANAGED SERVICES
Softcat offers the following Managed services:
Snow Platinum Partner
ServiceNow Specialist Provider
Ivanti Platinum Partner
Recognised leader across industries
WHY SOFTCAT?
Our ITAM team was established in 2005, so we offer a wealth of experience and continually invest and train our staff to stay sharp. We offer an unrivalled breadth and depth of resource, expertise and talent, working internationally with customers across all industries and of all sizes. We are customer-centric, which means we explore all possibilities in line with what good looks like for you.
ADVISORY
We provide a detailed discovery summary and recommendations for your chosen area. We focus on actionable recommendations in the following areas:
- Effective License Positions
- ITAM Maturity Assessments
- Cloud Licensing Assessments
- SaaS Discovery Assessments
ARCHITECTURE
Softcat can host your Software License Management solution in the following ways:
Platform
Our multi-tenant managed platforms offer Snow Software, reducing costs and handling all upgrades and maintenance.Dedicated Platform
We offer a fully hosted and managed dedicated infrastructure platform for Snow Software, ensuring segregated data, security and enhanced performance.
IMPLEMENTATION
Our consultants can provide the following:
- SAM Management platforms builds, installs, configuration and onboarding
- Platform migrations and upgrades
- Trouble shooting and both one-off and regular health checks
SUPPORT
Softcat provides 24x7 ticket handling through our 24x7 ISO Helpdesk for our aligned SAM solutions, such as Snow Software License Manager and Zluri SaaS Management.
MANAGED
Softcat provides proactive Managed Services such as:
SaaS Intelligence Service
Optimises SaaS subscriptions, manages renewals, tracks usage, and eliminates Shadow IT.SAM Intelligence Service
Provides entitlement management, optimisation recommendations, reporting, and specialist-aligned SAM analysts to ensure compliance, on-time renewals, and cost savings.Partners
