Overview

Softcat's Multi-Vendor Support Service offers all-in-one tech support through full consolidation and management of your organisation's various support contracts. Consolidating your support arrangements into a single contract through Softcat will help you to spend less time and money managing your estate and more time concentrating on running your business.

Softcat's Multi-Vendor Support Service

Our Service Includes


Why Softcat for Multi-Vendor Support?

Softcat’s Multi-Vendor Support Service offers a simplified management process from our UK based Operations Centre, providing a single point of contact. Our dedicated solution specialists have over 100 years of combined experience and a deep understanding behind organisations’ business objectives. We offer an impartial consultancy service to ensure that each customer is benefiting from the most appropriate solutions and we keep in touch to make sure we understand the critical business needs and the inventory required to achieve them.

At Softcat we believe in full transparency, so we keep you informed. We can also provide customers with a named Service Manager to give a deeper understanding of common faults or issues and personally deliver regular reviews. We can help you understand your current situation and advise on all the options that can help reach your goals. Our advice is impartial and we'll make recommendations to best achieve the objectives of each individual organisation.

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