Managed Services

Sometimes it just doesn’t make sense to deliver a service in-house, for example:

  • The task distracts from more critical functions or is resource intensive
  • Skilling up or owning the infrastructure isn’t economical
  • You simply don’t believe you can do it as well as an external provider
  • The initial capital costs are too great

Since 2010 we’ve been building an extensive collection of managed services to respond to these sorts of need.  Multi-million pound investment in our own state-of-the-art dedicated 24x7 Network Operation Centre (NOC), enterprise-class data centre and cloud platform for shared hosting services – Cloud Softcat - is at the heart of our offering.

Delivered by more than 25 consultants, engineers, service delivery and project managers we now support over 150 customers with bespoke flexible services from hosted infrastructure management to generic telephone support services.

We don’t stand still either.  As our customers’ needs change so are the services we offer and our diverse portfolio continues to grow on a daily basis.

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“I chose Softcat for my Cloud Hosted DR services due to the flexibility they demonstrated with regard to the solution design. I managed to make a great ROI and deliver a robust DR service back to the business – I would certainly recommend Softcat based on their high levels of customer service and their solution flexibility.”

Darren Bull, IT Manager, The Pensions Trust