In the second part of our ‘Ask Me Anything’ show, host Zac Abbott is once again joined by Softcat’s Chief Technologists, Craig Lodzinski, Adam Harding, Adam Louca and Dean Gardner. In this episode they look at how AI might move forward in the world of work, the most important element of cyber security and settle it once and for all… Windows or Mac?

There is a discussion to be had around the increasing use of AI in the workplace. Monitoring productivity and AI-triggered interventions are on the rise, but they need to sit beside human-based decision making and interaction as well, not just rely on the data.
Identity and authentication are crucial elements to consider in cyber security. With identity as the key to accessing a lot of applications, managing the identity process is critical.
Simplicity in technology is seen as the aspirational goal. But it’s important to remember that simplicity is a spectrum, it’s subjective, and individuals vary greatly in their knowledge and understanding.
There is a global challenge around working together as a community when political, security and intellectual property concerns are hindering the global effort to move forward together.
There has been a quiet, almost unnoticeable movement from technologists prioritising technology and its performance, to thinking about the user and how tech can be developed in the best way for the user’s experience and performance.
What makes users more productive? Simplification and rationalisation are important elements to consider when deciding on technology. Understanding the type of work, the data needed and the firepower required can help.
There is a discussion to be had around the increasing use of AI in the workplace. Monitoring productivity and AI-triggered interventions are on the rise, but they need to sit beside human-based decision making and interaction as well, not just rely on the data.
Identity and authentication are crucial elements to consider in cyber security. With identity as the key to accessing a lot of applications, managing the identity process is critical.
Simplicity in technology is seen as the aspirational goal. But it’s important to remember that simplicity is a spectrum, it’s subjective, and individuals vary greatly in their knowledge and understanding.
There is a global challenge around working together as a community when political, security and intellectual property concerns are hindering the global effort to move forward together.
There has been a quiet, almost unnoticeable movement from technologists prioritising technology and its performance, to thinking about the user and how tech can be developed in the best way for the user’s experience and performance.
What makes users more productive? Simplification and rationalisation are important elements to consider when deciding on technology. Understanding the type of work, the data needed and the firepower required can help.