Swift action
Our team offers a 30-minute SLA for critical events, providing peace of mind that security threats will be swiftly dealt with.
Providing intrusion detection of malware and malicious activity in your network, and responding to suspicious activity and threats, proactively monitoring endpoints - on-premises, cloud or mobile.
The Managed Detection and Response (MDR) Service is delivered in the form of an agent that looks for points of compromise on endpoints, such as laptops, PCs and servers.
Centrally managed and rolled out across Windows, Mac, Linux and Android operating systems, it offers out-of-the-box threat hunting and forensic data capabilitie

Our MDR Service is integrated into our SIEM (Security Information and Event Management) Service as well an Incident Response Service team. This means all teams can interact seamlessly when threats are identified to get you back to a point of operation as quickly as possible.
The service is compatible with any endpoint and any device and fully integrates with Office 365. This means you can detect threats within that environment and make decisions based on the users that are using that software. Our service provides the reassurance that your Office 365 setup is fully protected and secure.
Endpoint Detection and Response (EDR) solutions require forensic expertise before decisions are made. With an increase in the number of incidents that require attention, this can lead to increased downtime and costs in employing the expertise required. It’s important to ensure that when flags are raised, you have the capability you need to move forward.

Softcat's own Security Team and Account management team made the whole process of negotiations and procurement very simple and swift.
Marcus Hunter
Chief Technology Officer, EVRi
Our team offers a 30-minute SLA for critical events, providing peace of mind that security threats will be swiftly dealt with.
Intervention by real people ensures dedicated expertise to aid critical decision-making, 24/7/365.
The MDR Service is compatible with any endpoint and device, covering all platforms. It integrates with Office 365, reassuring you that your setup is fully protected and secure.
As soon as flags are raised, swift action is taken by a combined force of forensic experts.