Improve your DEX with data-driven insights
Our DEX solutions collect data on device and software performance across your organisation and suggest ways to address issues, reducing or preventing lost productivity.
A brilliant user experience
Many factors influence the quality of the digital employee experience (DEX). We can help you identify and remove any IT barriers, so your people are as happy, productive and collaborative as possible.
Meet the needs of your users
How can you ensure that your people are more productive, engaged, and likely to stay in your organisation for longer by providing them with a great digital experience?
Address user concerns and barriers
Our Voice of the User (VotU) service uncovers how your people work and what technology they need through workshops, interviews, and surveys, providing recommendations and a roadmap for improving user experience.
Define and cater for distinct user personas
We can help you identify distinct user groups with similar technology needs, then tailor tools and resources to make sure they have the technology to do their jobs well.
Provide efficient IT support
How can you prevent users from viewing IT as a barrier to productivity when there’s an issue, and ensure quick resolution of technical problems while providing smooth access to digital tools?
Prioritise it projects effectively
Our DEX and VotU services can outline the current issues and map the solutions by effort versus impact. So you can implement quick wins before moving on to transformational initiatives.
Gain a full view of your IT estate
We can help you implement and configure advanced solutions that give you full visibility of your IT estate. These solutions integrate monitoring, DEX and service desk tools to track and report back on real end-user experiences.
Automate imaging and device lifecycle management
We can help you take a less resource-intensive, more automated approach by using Windows Autopilot and Apple Business Manager. Our Managed Device Lifecycle (MDL) service also covers all aspects of device lifecycle and logistics, which includes making sure devices are ‘business-ready’ when they reach the end user.
Our workspace operations partner network
We have strong relationships with industry-leading workspace providers, and we’re trusted partners for some of the biggest names in tech.
In workspace, we also see GenAI technologies like Microsoft Copilot becoming increasingly prevalent. These virtual assistants make employees more productive and creative by, among other things, improving virtual meetings, conducting research and analysing data.
Kieron Newsham
Chief Technologist - Cyber Security
Provide an effective it service
How can you ensure that your employees feel their organisation prioritises their wellbeing and considers the environment when making decisions, and how can IT help in this process?
Equip all employees with the technology they need
We can help you roll out platforms such as Microsoft Teams, Zoom or Slack to give your mobile workers convenient access to essential tools from their smartphones. We can also help to upskill them in using the platform and make sure the apps can run on any device.
Accommodate different accessibility needs
We can use our DEX and VotU services to understand who needs what, then help compile a list of hardware and software to meet those needs.
Take a sustainable approach to technology
We can helpi you to understand your current state, then recommend actions for reducing waste and emissions. That can include minimising your carbon footprint through our supply chain services.
Cyber Security Spotlight Services
Chat to a Workspace expert
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- Achieve your business and workspace goals.
- Enhance your operations' efficiency and effectiveness.
- Ensure your employees stay productive, effective and happy with new technology.