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Sustainable IT in practice

Key concepts, focus areas and measurement approaches to help you apply sustainable IT across your organisation.

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Core sustainability concepts

The key terms and ideas that shape how IT emissions are measured and reduced.

Scope 1, 2 and 3
emissions

IT emissions fall across direct operations, purchased energy and the supply chain. For most organisations, the biggest impact comes from Scope 3 — including devices, cloud services and suppliers.

Net Zero vs carbon
neutral

Net Zero focuses on reducing emissions as far as possible before offsetting the remainder, while carbon neutral typically relies on offsetting existing emissions without necessarily reducing them.

Embodied vs operational carbon

Embodied carbon is generated during manufacturing, transport and disposal, while operational carbon comes from energy used during day‑to‑day operation. For many devices, embodied carbon makes up the majority of their footprint.

Where to focus your efforts

Key areas across your IT estate where sustainability improvements deliver the greatest impact.

1

End‑user devices

Laptops, desktops and peripherals often represent a large share of IT emissions. Extending refresh cycles, repairing devices and choosing energy‑efficient models can significantly reduce embodied carbon.

2

Cloud and infrastructure

Cloud platforms can improve efficiency, but over‑provisioning, unused storage and inefficient workloads still drive emissions. Optimising usage reduces both environmental impact and cost.

3

Data centres

Data centres consume large amounts of electricity and water. Efficiency metrics such as Power Usage Effectiveness (PUE) help identify opportunities to reduce energy and cooling demand.

4

E‑waste and IT asset disposal

Secure reuse, refurbishment and certified recycling prevent environmental harm, reduce waste and recover valuable materials while ensuring data security.

5

Procurement and suppliers

Supplier choices directly affect Scope 3 emissions. Sustainability credentials, science‑based targets and lifecycle transparency all play a role in reducing supply‑chain impact.

Measuring and reporting IT impact

Understanding emissions starts with the right data, metrics and frameworks.

Up to 70–90% of IT emissions typically sit in Scope 3

Supply chain emissions — including devices, cloud services and vendors — are often the largest contributor to IT carbon impact.

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Most of a device’s carbon footprint is generated before it’s ever used

Manufacturing, transport and disposal often outweigh emissions from day‑to‑day operation, making device lifespan a critical lever.

Energy usage is the foundation of emissions reporting

Electricity consumption (kWh / MWh) underpins calculations for operational carbon across devices, data centres and cloud environments.

Lower efficiency metrics = lower environmental impact

Measures such as PUE, WUE and carbon intensity help organisations benchmark performance and track improvement over time.

Track emissions, energy use and lifecycle data across your IT estate

Access your IT reporting tools in ECAT

FAQs

Challenges & best practice

Why is measuring IT emissions so difficult?

Measuring IT emissions can be complex due to limited supplier data, inconsistent calculation methods and rapidly changing technology environments, particularly across cloud and AI workloads.

What data is needed to measure IT carbon impact?

Organisations typically rely on a combination of energy consumption data, device lifecycle information, supplier disclosures and lifecycle assessments to build an emissions baseline.

What are the most common challenges organisations face with sustainable IT?

Common challenges include limited visibility into supplier emissions, legacy infrastructure, inconsistent measurement approaches and competing budget priorities.

What are the most effective ways to reduce IT carbon emissions?

Extending hardware lifespans, optimising cloud workloads, improving energy efficiency and choosing sustainable suppliers typically deliver the greatest impact.

What role do suppliers play in sustainable IT?

Suppliers have a major influence on Scope 3 emissions. Sustainability targets, certifications and transparency all affect the environmental impact of purchased technology.

Why are Scope 3 emissions harder to track than Scope 1 and 2?

Scope 3 emissions sit within the supply chain, covering devices, cloud services and suppliers. This makes them harder to measure accurately and often dependent on third‑party data.

How can organisations improve the accuracy of IT emissions reporting?

Accuracy improves by establishing a baseline, prioritising high‑impact areas, using recognised frameworks, engaging suppliers early and reviewing metrics regularly.

Why is extending device lifespan so important?

For many devices, most carbon emissions are generated during manufacturing. Keeping devices in use for longer significantly reduces embodied carbon.

How can cloud environments be made more sustainable?

Removing unused resources, optimising storage and compute, and choosing renewable‑powered regions helps reduce both emissions and costs.

How often should IT sustainability metrics be reviewed?

Metrics should be reviewed regularly to track progress, identify trends and support ongoing optimisation rather than treated as a one‑off exercise.