Our Business Operations teams
Learn more about working in our Business Operations function at Softcat
Procurement
Our Procurement team makes sure everything runs smoothly when it comes to sourcing and delivering products and services. They work closely with suppliers and internal teams to keep the order process on track. Within Procurement, you’ll find:
- Customer Service (helping with queries)
- Order Management (processing and tracking orders)
- Order Fulfilment (getting products delivered on time)
- Cloud Operations (handling cloud solutions)
Together, they keep things moving and make life easier for our customers.
Sustainability
Our Sustainability team leads the charge on reducing environmental impact and promoting responsible practices. They work on carbon reduction, recycling, and compliance, partnering with suppliers and customers to help everyone hit their sustainability goals.
People & Property
The People & Property team looks after our people and our spaces. They make sure our offices are great places to work and support employees throughout their journey. Key areas include:
- Property & Workplace (keeping our offices running smoothly)
- Recruitment (bringing in top talent)
- Diversity & Inclusion (championing an inclusive culture)
- People Services (handling HR processes)
- People Business Partners (supporting teams strategically)
- Learning & Development (helping everyone grow)
Together, they make Softcat a brilliant place to work.
Finance
The Finance team keeps our finances healthy and everything compliant. They cover:
- Commercial Finance (planning and analysis)
- Risk & Assurance (controls and compliance)
- Accounts Payable (supplier payments)
- Tax (accurate reporting)
- Credit & Commercial Risk (credit checks and risk management)
They’re the backbone of our financial stability and growth.
Logistics
The Logistics team is all about getting products where they need to be, quickly and compliantly. It’s split into three key areas:
- Logistics Operations (which takes care of day-to-day order processing)
- Logistics Lifecycle (which focuses on sustainability through recycling and hardware buybacks)
- International Risk & Compliance (which manages global shipments and customs.)
They’re the people who make sure everything arrives safely and on time.
Supplier Development
Supplier Development is all about building strong relationships with our vendors and partners. The team works to align suppliers with Softcat’s technology strategy, creating opportunities for growth and making sure we deliver maximum value to our customers.
Legal
Our Legal team keeps us on the right side of the law, managing contracts, compliance, and risk. Alongside them, the Data Protection team makes sure personal and company information stays safe and secure. Together, they protect Softcat and maintain trust with our customers and employees.

