Business Operation Careers | Softcat
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Business Operations Careers

Our Business Operations departments are at the heart of our business – powering smooth processes, smart solutions, and seamless support so our customers and employees can thrive.
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Our Business Operations teams

Learn more about working in our Business Operations function at Softcat

Procurement

Our Procurement team makes sure everything runs smoothly when it comes to sourcing and delivering products and services. They work closely with suppliers and internal teams to keep the order process on track. Within Procurement, you’ll find:

  • Customer Service (helping with queries)
  • Order Management (processing and tracking orders)
  • Order Fulfilment (getting products delivered on time)
  • Cloud Operations (handling cloud solutions)

Together, they keep things moving and make life easier for our customers.

Sustainability

Our Sustainability team leads the charge on reducing environmental impact and promoting responsible practices. They work on carbon reduction, recycling, and compliance, partnering with suppliers and customers to help everyone hit their sustainability goals.

People & Property

The People & Property team looks after our people and our spaces. They make sure our offices are great places to work and support employees throughout their journey. Key areas include:

  • Property & Workplace (keeping our offices running smoothly)
  • Recruitment (bringing in top talent)
  • Diversity & Inclusion (championing an inclusive culture)
  • People Services (handling HR processes)
  • People Business Partners (supporting teams strategically)
  • Learning & Development (helping everyone grow)

Together, they make Softcat a brilliant place to work.

Finance

The Finance team keeps our finances healthy and everything compliant. They cover:

  • Commercial Finance (planning and analysis)
  • Risk & Assurance (controls and compliance)
  • Accounts Payable (supplier payments)
  • Tax (accurate reporting)
  • Credit & Commercial Risk (credit checks and risk management)

They’re the backbone of our financial stability and growth.

Logistics

The Logistics team is all about getting products where they need to be, quickly and compliantly. It’s split into three key areas:

  • Logistics Operations (which takes care of day-to-day order processing)
  • Logistics Lifecycle (which focuses on sustainability through recycling and hardware buybacks)
  • International Risk & Compliance (which manages global shipments and customs.)

They’re the people who make sure everything arrives safely and on time.

Supplier Development

Supplier Development is all about building strong relationships with our vendors and partners. The team works to align suppliers with Softcat’s technology strategy, creating opportunities for growth and making sure we deliver maximum value to our customers.

Legal

Our Legal team keeps us on the right side of the law, managing contracts, compliance, and risk. Alongside them, the Data Protection team makes sure personal and company information stays safe and secure. Together, they protect Softcat and maintain trust with our customers and employees.

See our latest business operation roles

Learning & development

Induction

We kick off your Softcat journey with an overview of all the non-sales areas of our business, led by our senior leaders, to ensure you understand how our company values form the foundation of our vibrant, people-centric culture. You’ll also take part in a focused Q&A session with our Senior Leadership Team, start getting to grips with delivering excellent customer service, and learn more about our commitment to D&I and sustainability.

On-the-job training

Through regular 1:1 discussions with your manager, you will begin to build a personal development plan that supports your career aspirations and allows you to grow. We also identify and promote suitable developmental opportunities to further your understanding and help you develop a wide range of transferable skills.

Coaching

Every Softcatter is welcome to use our coaching program. We'll work with you to provide personalised guidance, helping you identify your strengths and overcome challenges while developing key skills for professional growth.

Mentoring

Mentorship is a powerful way to develop yourself professionally at Softcat, and everyone can find a mentor through our in-house MyMentor app. We have a wealth of mentors who can help you access diverse networking opportunities, enhance your personal development, and help you navigate your career path more effectively.

Continuous learning & development

Our L&D team is always on hand to help you expand your skills, too. Whether it’s time management, communications skills, emotional intelligence, or role-specific training, we’ll give you every opportunity to learn and grow through our Power Skills portfolio.

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