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If you have any specific questions about working for Softcat, please check the FAQ section below. If you can’t find the answer you are looking for, please email us at recruitmentteam@softcat.com, and we’ll get back to you when we can.
What support and adjustments do you offer?
If you require any support or adjustments during the recruitment process for any reason, including those relating to a disability or neurodiversity, please email us at recruitmentteam@softcat.com or call us on 01628 403532 to let us know. You will also be given the opportunity to make us aware of any support or adjustments or mitigating circumstances on your application form. Any information you provide will be treated in strict confidence.
Can I defer an offer?
We recruit all year round and we understand that life doesn’t always go to plan and can often change. Whatever your situation, we will try and accommodate your needs where we can and see if we can flex your start dates.
What benefits do you offer?
We offer great rewards packages for all of our roles. The benefits include pension, life assurance, 23 days’ holiday (rising to a max of 30 days after a qualifying period) a free day off for your birthday, workation, share incentive plans and many more. You can also personalise your rewards package and select perks and benefits to suit your lifestyle and needs.
Can I request an alternate application method?
Absolutely! We believe in making the application process accessible to everyone. If you need an alternative application method, please let us know. This could include anything from requesting a paper application to needing assistance with completing the online form - we're happy to discuss any options you'd be keen to explore. You can reach us via email at recruitmentteam@softcat.com or call us on 01628403532.
We're here to support you and ensure that you have a fair and equitable opportunity to showcase your skills.
Do you offer graduate opportunities?
We don't have a formal graduate programme, however, some of our opportunities are great for graduates looking for their first role. In particular all of our Sales Executive opportunities.
Will you sponsor my ongoing professional development?
We are really big advocates for professional and personal development, and have a dedicated L&D function solely to support this. We like to encourage an ethos of you driving your own career and proactively seeking ways to develop, whether that be via on-the-job or formal training, we are here to support you!
What is the Disability Confident ‘offer’ in recruitment?
As part of our commitment as a Disability Confident Scheme Level 2 Employer, candidates who opt into the scheme and best meet the *described criteria for the role will be offered the opportunity to progress to the next stage of the recruitment process, usually an interview.
What does it mean to be a Disability Confident Level 2 Employer?
We are proud to be a Disability Confident Scheme Level 2 Employer. This means we’re committed to creating a fair, inclusive recruitment process and taking positive steps to support disabled candidates and those with long-term health conditions or neurodivergence.
Will I receive feedback on my application?
We ensure we respond to every application we receive with an update on the application. However, due to the volume of applications we receive, we can’t unfortunately always give specific feedback, but if you request more detail, we will be happy to provide this
Will I have induction days before I start?
When you start you will be given a formal induction. This may vary depending on the area of the business you join. Please speak to your recruiters in the team to understand how it will look for you.
What support networks exist?
There’s an inclusive, welcoming culture at Softcat. It feels like one big family, where everyone is fully supported to be the person they want to be. Our networking groups include Pride, Family, Ethnic & Cultural Diversity, Supporting Women in Business, Empowering Disability and Neurodiversity, Armed Forces & Veterans and Faith at Work. Opportunity really is open to all.
What early careers opportunities do you offer?
We offer early in career opportunities in the form of our apprenticeship and internship programmes. More details on these programmes can be found on our early careers page.
Do you offer work experience?
We do offer work experience through our formal school partnerships. However, we're currently unable to accommodate ad-hoc requests for work experience opportunities.
What's Softcat's policy on the utilisation of AI in the recruitment process?
We don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Do you transcribe your interviews?
For some virtual recruiter screening calls, we may use live transcription to help our recruiters focus fully on the conversation rather than taking notes. Your interview will not be recorded, and you’ll be told in advance if transcription is being used. You can opt out at any time, and if you’re not comfortable, we’ll simply turn it off.
