Corporate social responsibility

We consider our social commitments a critical component to the culture we have fostered at Softcat.

We split this responsibility into three distinct areas:

Charitable activity

Since we began nominating an annual charity in 2009 we have raised over £1m+ for good causes including:

  • Dreams Come True
  • The Bubble Foundation UK
  • Tuberous Sclerosis Association
  • Comic Relief
  • Children in Need
  • Wycombe Homeless Connection
  • St Mungo's
  • Threshold
  • Macmillan Cancer Support
  • Cancer Research UK

During our last sales incentive to Cambodia and Vietnam we visited the Sra Srang Elementary School in the Sra Srang province of Cambodia who prior to the trip had received a £20,000 donation from Softcat. The money was used to begin construction on a new school library and fund several scholarships. During the two days we spent at the school, 35 of the Softcat team had the privilege of spending time with the pupils whilst helping finish the library and renovate six classrooms. Our people are encouraged to take an active role in charitable work and participate fully in the fund raising we undertake.

Environmental activity

Our “green team”, managed by our CEO, is responsible for raising the green agenda across the company. We have a duty to act responsibly towards customers, staff, suppliers and the public with regard to the effect that business operations may have on the environment. 

We take nothing for granted and have examined all elements of the operation, implementing practices as wide ranging as recycling our tea bags in the office ‘wormery’ for compost to choosing the most fuel efficient pool cars. Our efforts have even featured positively on a Channel 4 documentary covering green credentials of UK businesses and in 2016 we achieved certification In ISO 14001, Environmental Management and ISO 50001, Energy Management. 

Looking after our people

The culture at Softcat is one in which we take much pride. A huge amount of effort goes into making sure employees are happy with their working lifestyle. Our CEO personally conducts an annual employee survey, the results of which shape the decisions we take. In our 2017 employee satisfaction survey the company achieved 98% employee engagement and an employee NPS score of +68.

Our open plan office reflects our open culture. With every member of the Director team available and visible, information flow and team spirit is second to none, and issues are dealt with and resolved quickly. We recognise the achievements of all and are keen to give praise both informally and formally through company awards. This effort has culminated in a number of awards including the Great Place to work Institute's Best Workplace in the UK 2016 and fifth best in the European ranking, made up of hundreds of companies from 19 countries.

We believe that recruiting the right people and then working as hard as we do to retain them directly correlates with the levels of commitment and service we then show our customers.

In our 2017 employee satisfaction survey the company achieved 98% employee engagement and an employee NPS score of +68’.

in 2016 we achieved certification In ISO 14001, Environmental Management and ISO 50001, Energy Management.