Marketing Enablement
Our partners benefit from our marketing team that ensures seamless collaboration.
The Softcat Vendor Framework focuses on enhancing vendor experience, increasing ROI, streamlining processes, and ensuring strategic alignment and scalability.


The Softcat Vendor Framework focuses on enhancing vendor experience, increasing ROI, streamlining processes, and ensuring strategic alignment and scalability.
It aims to provide our vendors with clear expectations, effective resources, and a collaborative environment to achieve mutual growth and success. This framework will deliver a consistent, proactive partnership experience that aligns with Softcat’s technology strategy and market demands.
Our benefits packages deliver Partner Management, Sustainability, Marketing & Vendor Engagement benefits to help you drive success and reach our joint goals.
If you need assistance with your vendor framework benefits package, please email your Alliances Manager.
Please note: Revenue thresholds will increase by 20% from FY28, with this tier moving to £12m over a 12 month rolling period.
Marketing Enablement
Our marketing team support our partners with creating and delivering marketing plans to drive joint business objectives through various channels; with the aim of driving meaningful customer engagement, creating opportunity and maintaining integrity of the brand.
Sustainability
Our Sustainability team is responsible for developing and implementing strategies to reduce the environmental impact of our operations.
We work with various departments to embed sustainability into every area of Softcat, the supply chain, and our solutions; track our progress and ensure we are compliant with legislation while committing to our business being carbon net-zero across scopes 1,2 and operational scope 3 by 2030 and have a net-zero value circle by 2040.
Sustainability is a big opportunity for Softcat as a business and we can help educate our people and our customers on personal sustainability journeys too.
Our Sustainability team will assist with sponsorship opportunities for social and environmental initiatives.
Vendor Engagement
At Softcat, our Sales organisation is committed to continually driving the best experience for our customers by providing them with unmatched knowledge, expertise, and guidance. Providing our Sales teams with the highest level of enablement around our core propositions is pivotal to this.
The Vendor Engagement and Sales Enablement teams were created to support, educate, and enable both Sales and our customers to understand the value of our solutions and services and to demonstrate the breadth and depth of portfolio and expertise that Softcat can offer. Our priority is to deliver exceptional enablement to our Sales teams, that empowers them to be confident and reputable when taking your technology and services messaging out to the market.
Vendor Management
Softcat has a dedicated team available to help you with any queries you may have.
Audit & Contract Management
Vendor Rebate Management
Vendor Income Management
Vendor Accreditation Management
Vendor Activity planning and execution
Sales Readiness planning and facilitation
Creating meaningful Vendor to Sales connections
Strategic Investment Management
End Customer Funding Programme Management
Vendor Specialisations & Competency Management
Joint Business Planning
Optimising relationships
Opportunity & performance management
Vendor Portfolio Expertise
Customer Facing Demonstrations
Opportunity Identification
Sales training and content contribution
Marketing Planning and Execution
Event and Sponsorship Opportunity Management
Management and execution of marketing activity within Softcat Go-to-Markets (GTM)


Thank you for being a valued partner with Softcat. We truly enjoy working with you and appreciate the collaboration and support you have provided. We trust that you will find our new vendor framework beneficial, as it has been designed with your needs in mind to enhance our mutual business endeavours. We look forward to continuing our successful partnership and achieving even greater milestones together.
David Francis
Alliances Director