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What other services complement this service?
Softcat AWS Support
Simplify AWS management with Softcat. Get 24/7 expert support, FinOps optimisation, and seamless AWS escalation to reduce cost, risk, and complexity across your cloud environment.
Dedicated 24/7 AWS support from certified engineers.
Seamless escalation paths directly into AWS Enterprise support.
Bespoke commercial models enhance cloud cost control and flexibility.
Access to Cloud FinOps and architectural guidance improves operational maturity.
How does this service work?
Softcat’s AWS Support simplifies your AWS environment management by embedding certified experts directly into your cloud operations. Customers benefit from 24/7 support, proactive optimisation, cost governance, and direct AWS escalation. Enabling organisations to focus on innovation while we manage operational risk and complexity.
What's included:
- 24x7x365 technical support and AWS escalation
- Access to AWS-certified Cloud Solutions Architect
- Monthly FinOps reports and optimisation reviews
- Onboarding, platform training, and governance setup
- Innovation Points for strategic growth activities
Why Softcat?
Customers choose Softcat because we make AWS support simple, strategic, and personal. Our certified cloud experts act as an extension of your team, delivering proactive guidance, cost optimisation, and seamless AWS escalation. We’re committed to helping you run more efficient, resilient, and future-ready cloud operations.
Get in touch with one of our experts today
- Full Microsoft stack support, endpoint to cloud
- Expert support minimises need to escalation. Fast-track to Microsoft when required.
- Named SDM and bespoke reporting
- Innovation Points for proactive improvement