This recognition comes as Digital Experience Management (DEX) technologies are revolutionising the workspace world. According to recent surveys, 95% of IT decision-makers believe that delivering a seamless DEX service is crucial for their organisation to remain competitive. Many organisations are expected to invest heavily in this area over the next five years.
Head of Asset Intelligence Services at Softcat, David Morgan-Frith said: “We are incredibly honoured to receive this award from Infinigate for our partnership in building Softcat’s DEX Managed Service, using Riverbed’s amazing technology platform. Digital experience management fits perfectly into our award winning stable of Workspace services, providing detailed actionable intelligence enabling customers to improve their environment and user experience.
This recognition is a testament to the dedication and hard work of our team. We are grateful for the opportunity to collaborate with Infinigate and look forward to continuing our partnership to deliver exceptional services to our clients.”
DEX provides key insights into employee digital experience, on a consistent basis, allowing customers to make informed IT decisions. Device and application performance, network reliability and users’ digital experience are all captured on this powerful platform to help customers drive impactful change, proactively resolve issues, and dramatically improve productivity for their users.
This achievement recognises Softcat's commitment to delivering digital experiences and supporting organisations in their digital transformation journeys.
Congratulations to the Softcat teams on this well-deserved recognition!

