Our Sales Operations teams
Learn more about working in our Sales Operations function at Softcat
Sales Operations
Sales Operations keeps everything moving. We work hand‑in‑hand with sales and our customers to create seamless experiences, solve challenges quickly, and make sure every interaction adds value for our customers.
Opportunity Management
Opportunity Management ensure our customers have full confidence in our route to market, value propositions, and commercial offerings through clear, effective verbal and written communication. Additionally, reinforce their trust in our contract management processes post-award.
Financial Solutions
This dynamic team offers alternative ways to procure, pay for, and utilise the solutions we sell. This ranges from flow orders to highly complex, multinational, and multi-million-pound opportunities. Typical roles include Specialist, Senior Specialist and Consultant.
Commercial Sales Operations
Commercial Sales Ops take the mystery out of complex commercial requirements. Our Commercial Managers offer high quality insights, detailed qualification and creative thinking to deliver commercially sustainable contracts that represent true value to our customers.
Bids Team
The Bid Team brings our expertise to life by turning opportunities into winning proposals. We collaborate across the business to create clear, creative, and customer-focused bids that highlight our strengths and help us secure new partnerships.
Sales Support
Sales Support is a key part of Softcat’s sales engine, ensuring every customer journey is smooth, responsive, and tailored. Working across Public Sector and Corporate accounts, the team partners with Account Managers and Specialists to deliver customer excellence, build strong relationships and drive sales within established account teams.
Considering a career in
Sales Support?
Get an inside look at one of the key teams within Sales Operations. Our Sales Support colleagues play an essential role behind the scenes, working closely with sales teams, building relationships, and helping keep everything running smoothly for our customers. Hear first-hand experiences from the team and find out what makes a career in Sales Support at Softcat so rewarding.

See our latest Sales Operations opportunities
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Learning & development
Induction
We kick off your Softcat journey with an overview of all the core function areas of our business, led by our senior leaders, to ensure you understand how our company values form the foundation of our vibrant, people-centric culture. You’ll also take part in a focused Q&A session with our Senior Leadership Team, start getting to grips with delivering excellent customer service, and learn more about our commitment to D&I and sustainability.
On-the-job training
Through regular 1:1 discussions with your manager, you will begin to build a personal development plan that supports your career aspirations and allows you to grow. We also identify and promote suitable developmental opportunities to further your understanding and help you develop a wide range of transferable skills.
Coaching
Every Softcatter is welcome to use our coaching program. We'll work with you to provide personalised guidance, helping you identify your strengths and overcome challenges while developing key skills for professional growth.
Mentoring
Mentorship is a powerful way to develop yourself professionally at Softcat, and everyone can find a mentor through our in-house MyMentor app. We have a wealth of mentors who can help you access diverse networking opportunities, enhance your personal development, and help you navigate your career path more effectively.
Continuous learning & development
Our L&D team is always on hand to help you expand your skills, too. Whether it’s time management, communications skills, emotional intelligence, or role-specific training, we’ll give you every opportunity to learn and grow through our Power Skills portfolio.
