Oliver Meadows
ITxM Team Leader
Geraint Morgan
IT director
Louis Way
Regional Resell Partner Manager, UK&I
Softcat recently had the incredible opportunity to be a Platinum Sponsor at the ServiceNow Put AI to Work Summit in London. The event brought together ServiceNow users to experience the latest AI solutions in action, and provided a fantastic platform to engage with both our existing customers and a whole host of new faces. We couldn’t be more excited about the connections we made and the conversations we had throughout the summit.
A warm welcome and exciting conversations
One of the highlights of the day was the enthusiasm from so many attendees who were thrilled to see and engage with Softcat at the summit. Many were surprised to learn about our work with ServiceNow, giving us the perfect opportunity to showcase our expertise in AI and IT transformation. The response was overwhelmingly positive, reinforcing our commitment to helping businesses harness AI for enhanced efficiency and innovation.
Keynotes and thought leadership
The summit featured a range of insightful keynotes, with one of the most compelling delivered by Simon Morris, VP of Solution Consulting at ServiceNow. He shared powerful insights from industry giants like Rolls-Royce and Lloyds Bank, highlighting how AI and Enterprise Service Management are transforming their operations in profound ways. Hearing directly from them about their journeys with AI was both inspiring and thought-provoking. Simon’s session emphasised how AI is not just a buzzword – it’s a game-changer for organisations looking to innovate, streamline operations and provide better services to their customers.
ServiceNow demonstrations: putting AI to work
Another key highlight was the ServiceNow demonstrations, which showcased how AI is being integrated into workflows to deliver greater efficiency, automation and customer-centric solutions. The live demonstrations clearly illustrated how ServiceNow’s AI-driven capabilities can transform operations across the enterprise – from IT, customer services, HR, Finance and Procurement - making them work more efficiently.
It was a great opportunity for Softcat to speak about our own journey with Enterprise Service Management and how we’ve been helping customers to identify and implement ServiceNow opportunities. As organisations increasingly look to AI and automation, Softcat is at the forefront, helping our customers implement these technologies to improve service delivery and optimise their IT environments.
Strengthening customer relationships
The summit also reinforced the power of collaboration and innovation in today’s evolving tech landscape. The connections we made will not only strengthen our relationships with existing customers, but also open doors to new business opportunities. Softcat is proud to be part of the AI revolution, supporting organisations in unlocking AI’s full potential to transform their operations.
The summit provided a fantastic opportunity to hear from the experts, gain new perspectives and showcase the important work Softcat is doing in the world of AI and IT transformation. Whether it was speaking with customers about ServiceNow, sharing our journey in Enterprise Service Management, or learning from leaders at Rolls-Royce and Lloyds Bank, the event was a reminder of the importance of staying at the cutting edge of technology and innovation.
A successful event and exciting future ahead
A big thank you to everyone who stopped by to chat with us, and to the event organisers for delivering such a successful summit. The insights, feedback and conversations were invaluable, and we can’t wait to continue pushing the boundaries of AI and technology together with our customers and partners.
The Put AI to Work Summit has reinforced the importance of collaboration, and we are excited about the opportunities that lie ahead as we help our customers harness the power of AI and drive meaningful transformation in their organisations. Let’s continue to push the limits of what’s possible with AI and ServiceNow!
If you’d like to find out more about how AI can drive transformation in your organisation, please contact our Sales team.