A Milestone in Sustainability

Softcat’s Managed Device Lifecycle (MDL) service officially achieved PAS 2060 carbon neutral status in February, which marked a significant step in our commitment to sustainability and is a great benefit for our customers too.  

Our MDL service provides end-to-end support for user and device lifecycles on a flexible, consumption-based model. We make sure that our customers are always working with functioning devices that make their lives easier. Achieving this carbon neutral certification, which has been developed by the British Standards Institution, ensures that our service meets internationally recognised standards for carbon neutrality. 

But what does this mean for you, our customers?

1. Supporting your sustainability goals

Many organisations today face increasing pressure to adopt sustainable practices. By choosing Softcat’s MDL service, you align with a provider that actively reduces its carbon footprint, helping you meet your own environmental targets. 

2. Reducing environmental impact

Traditional device management can generate significant carbon emissions. Our MDL service streamlines the lifecycle of your devices—from delivery to disposal—ensuring responsible resource use and minimising waste. Our last-mile delivery capabilities leveraging electric vehicles and logistics planning minimise emissions and create more efficiencies for your organisations, ensuring your IT teams don't also have to function as postal workers. Whatever the condition of your current IT estate we can provide sustainable services to dispose, renew, refurbish, reskin or repair your end user equipment so it's suitable for extended life either in your world or for other organisations, increasing the return on your investments and creating a circular economy for IT equipment.

3. Cost savings through efficiency

Sustainability isn’t just about reducing emissions—it’s also about optimising resources and ROI. Our MDL service helps cut costs through reuse, recycling, and buyback of redundant hardware, making your IT operations more efficient. We have already touched on enabling IT to focus on critical tasks and allowing our service to arrange logistics, but on top of this you'll see first class reporting on stock management, predictable costs, and a longer life for your investments. 

Traditionally organisations operate a time-bound lifecycle management strategy, what I mean by this is every 3/4/5 years you might proactively refresh your devices. This probably suited our customers pretty well in the past where leaps in technology (and productivity) were smaller, you didn't have to keep up with the pace of change to such a degree and it made costs fairly predictable. As we enter a new dawn of AI powered PCs, Windows 11, security compliance standards and end-user demand where will customers find the budget to keep up? By better understanding user personas and refreshing devices based on productivity requirements customers can save big on expected budgets by refurbishing existing equipment where appropriate to extend it's life and leveraging those savings to make longer term investments in your workspace productivity.

4. Leading by example

By partnering with Softcat, you demonstrate a commitment to sustainability, setting a positive example for your industry and community. As regulations tighten and expectations rise, working with carbon-neutral services positions your organisation as a responsible leader. You only have to take one look at LinkedIn to see how many organisations are using circular economy to give back to their local communities, other organisations and charities, Softcat can support you on this journey and have a number of initiatives alongside MDL to help you give back and lead whilst saving money, being more efficient and meeting your own emissions goals. Together we can make the world a better place, one pre-loved laptop at a time.

Looking ahead

Achieving PAS 2060 certification is just the beginning. Softcat remains dedicated to continuous carbon reduction, ensuring that our services evolve to meet the highest sustainability standards.

Want to learn more about how our MDL service can support your sustainability journey? Explore the details here.