Evri Streamlines Security Operations with Softcat’s Advisory Expertise and Rapid7
Project at a Glance
Evri, the UK’s largest parcel delivery company, needed a modern, integrated SOC/SIEM solution to replace fragmented systems and improve security operations. Softcat led the strategic process, from defining requirements to vendor selection and implementation, deploying Rapid7’s Managed Threat Complete Advanced package. The result: automated workflows, enhanced visibility, and significant operational efficiencies.
Automation of phishing domain takedown
Challenge
Evri’s legacy security platform was fragmented and inefficient, with manual tasks slowing response times. They needed a scalable, automated SOC/SIEM solution to improve threat detection, streamline workflows, and provide executive-level visibility.
Critical Success Factors:
1
Unified SOC/SIEM
Replace fragmented legacy platform with a unified, automated SOC/SIEM solution.
2
Boost Security Efficiency
Reduce manual workload and improve operational efficiency across the security team.
3
Executive Visibility & Reporting
Deliver executive-level visibility and reporting to support strategic decision-making.
Solution
Softcat guided Evri through a strategic recontracting process, using MoSCoW prioritisation to define requirements and managing the entire RFP and vendor selection. Rapid7’s Command Platform was deployed for real-time threat detection, automated incident response, and vulnerability management. Softcat also handled procurement via AWS Marketplace and built custom dashboards for C-suite reporting.
- Deployment of the Rapid7 Command Platform for real-time threat detection and automated response
- Integration of SOAR and MDRP to streamline workflows and reduce manual effort
- Procurement via AWS Marketplace to optimise commercial terms and align with EDP commitments
Results
Automation transformed Evri’s security operations, reducing manual workload and risk exposure. Custom dashboards improved transparency and decision-making at board level. Softcat’s hands-on approach lifted administrative burdens, accelerated timelines, and delivered financial efficiencies through EDP alignment.
- phishing domain takedown, reducing risk and response time
- Custom dashboards for executive-level visibility and strategic reporting
- Significant reduction in administrative overhead through Softcat-led vendor management
It was great working with Phil and Mark on our SOC/SIEM MSSP project. Their help with the MoSCoW prioritisation and RFP analysis made the whole vendor selection process much smoother. They were super responsive, clear in their recommendations, and genuinely collaborative throughout. Softcat have forged a real partnership with Evri, which has been very productive on multiple engagements.
Richa Bhuttar
CISO – Evri