Advanced End User Compute Assessment

Softcat’s End User Compute Assessment Advanced combines employee sentiment with real-world Digital Employee Experience (DEX) data. By correlating survey results with Riverbed Aternity performance analytics, we build data-driven user personas matched to actual work patterns. The assessment delivers clear recommendations across devices and workspace delivery. This helps organisations spend wisely, improve digital experience, and support modern ways of working with confidence.

A single, trusted view of EUC performance built on employee feedback and real usage data.

Removes guesswork from device, workspace, and experience decisions.

Gives leaders the evidence to act with confidence, not caution.

Identifies mismatches between devices, apps, or delivery models and real work patterns.

How does this service work?

Softcat’s End User Compute Assessment Advanced combines employee feedback with real-world Digital Employee Experience (DEX) data. It provides a complete view of how end-user computing is delivered and experienced. Through surveys and DEX analytics powered by Riverbed Aternity, we build data-driven user personas. The assessment delivers clear recommendations across devices and workspace delivery, enabling confident, evidence-led EUC decisions.

What's included:

Stakeholder discovery and requirements scoping
End user and IT surveys
DEX analytics via Riverbed Aternity
User persona definition
Final insight and recommendations report

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