Trainee Implementation Engineer

Technical | Marlow | Posted on Wed, May 03, 2017

Job Description

About us

Softcat is a leading provider of IT infrastructure services and proud to be in the top 5 Best Workplaces in the UK (Great Places to Work Awards 2017). 

We care passionately about two things: outstanding employee satisfaction and world-class customer service. We believe the former drives the latter. At Softcat we know that in order to have happy customers, we first need to have happy employees.

About the role

You’ll join our successful Professional Services team, who are responsible for providing technical advice to customers and our sales force and then implementing a variety of IT solutions. We’ll provide you with a combination of on the job training and courses, and your role will see you travel to our customers’ sites and undertake the installation of Microsoft infrastructure, hardware installs and printer roll outs (to name but a few).

There will be a lot to learn, so you’ll need to have a real passion for technology.  Although this role will be based from one of Softcat’s offices, it is expected that the majority of your time will be spent at customer sites, so it’s important that you are happy to travel and you’re a self starter.

Required skills, experience and qualifications:

Full driving licence and own car.

Experience of/exposure to:

Knowledge of Microsoft technologies and printer specific applications (Safecom/Papercut) would be advantageous but not essential.

About you

To be successful in this role, you will need to have a keen eye for detail and work well within a team. You should possess a logical and thorough approach to work and be comfortable and confident in taking on an advisory role for customers. You should also be self-motivated and commercially aware.

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