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Commercial

“From day one, you never stand still.” Success. The Softcat Way.

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A career in commercial with Softcat

Sales are the lifeblood of the business. We’ve a number of specialist teams who play a crucial role in supporting our sales function; driving productivity and enabling consistently high levels of service to internal and external customers.
We look for applicants with a wide-range of skill sets and experience. From those just starting out in their careers to more experienced professionals, we’ve opportunities in our Bid Team, Marketing & Communications, Sales Support, Microsoft and Vendor Alliance functions. All teams are motivated to improve our efficiency, knowledge and ability to meet our challenges of today and grasp the opportunities of tomorrow.

 

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Learning & development

Bespoke induction

Start off with an overview of our business and insight into key markets, customer sectors and competitors, as well as training on internal systems and processes. Depending on your experience and department, you'll attend workshops to build your skills in specific areas.

On-the-job training

We'll build a tailored progression plan with you, showing how your role could grow and outlining additional training that's available at every step.

Coaching

Every Softcatter is welcome to use our coaching program. We'll work with you to identify development areas throughout your career, and proactively offer opportunities for you to expand your skills.

Tailored training & support

Our Training and Development team are always on hand to help you expand your skills, too. Whether it's time management or communications training, leadership or role-specific training, we give you every opportunity to grow.

Commercial career areas

Learn more about working in our Commercial function at Softcat:

Bid team

It’s a dynamic and growing team where one day you could be assisting someone completing their first bid for themselves and the next, being part of a team responding to a complex bid potentially over multiple weeks; for an Enterprise sized, multi-million £ opportunity! Typical roles include Bid Coordinator, Executive and Writers.

Marketing

Become part of a diverse team and help us project the right messages in the right way. You’ll provide the tools to help us succeed; driving brand awareness and our reputation as an attractive employer, and as the number one partner of choice for vendors and customers alike. Typical roles include Partner Marketing, Internal and External Communications, Creative, Sales Enablement, Events and Digital.

Partner management

As part of the Partner Management team, you’ll manage the relationships with all the Partners that we use for Services whether its Professional Services, Support Services or Managed Services. We have four simple areas to our team - Onboard, Manage, Engage & Promote. Our team Onboard potential new partners, manage existing partners, engage partners with the relevant stakeholders within Softcat and promote the Services they offer our customers. Typical roles include Services Partner Coordinator and Services Partner Manager.

Vendor alliances

As part of the Vendor Alliance team, you’ll be responsible for the day-to-day relationship management and engagement of a select number of Softcat’s top vendor partners – some of the most successful and recognised names in technology. The number of supplier awards we win from these businesses shows how seriously we are taken as a vital and valued partner. Typical roles include Alliance Managers , Business Managers and Vendor Sales Specialists.

Customer experience

The Customer Experience team help Softcat provide a consistently high customer experience across all stages of the customer journey. Our teams provide exceptional levels of customer service and support post sale, focusing on a range of technology areas including managed services, specialist solutions, software, and licensing. Typical roles include Customer Success Managers, Service delivery Executives/Associates, Service Delivery Managers & Customer Experience Executives.

Mircrosoft

Being part of the Microsoft team allows you to work closely with our sales teams to support customers throughout their entire Microsoft journey. You become the expert in all things Microsoft, positioning the benefits and ensuring customers get the best commercial agreements possible. Our relationship with Microsoft spans over three decades and they’re our largest partner, allowing us to offer unrivalled knowledge of solutions. Typical roles include Microsoft Sales Executives, Sales Specialists, Customer Success Managers or Operations Executives.

Sales support

Being in Sales Support means that you get to assist with managing the sales process alongside the Account Manager and Specialist from the initial conversations around understanding the customer requirement, to ensuring that internal sales systems and processes are managed/organised efficiently and accurately. Typical roles include Sales and Senior Sales Support Executive and Internal Account Manager.

People stories


Charlotte King

Charlotte King

Ella Tennant

Ella Tennant

If you can’t find what you are looking for, please email us and we’ll get back to you when we can.

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