Make yourself known
We’re a friendly group, so feel free to initiate conversations with individuals and teams. Don’t hide at the vendor bar.
Gold Office Access Guidelines
The purpose of this page is to provide a view of the Softcat’s vendor office access guidelines. Please refer to this guide if you want to attend any of the Softcat offices.
Your tier is Gold
As a Gold vendor, you will be able to receive full access to our Softcat Sales teams. This means you have the ability to engage with our sales team on a regular basis, subject to review based the guidance on the following slide and office availability.
If you want to do any enablement or sales activity with our sales team, the requirement is that this is managed out of our Commercial Enablement team so please reach out to your dedicated contact.
Guidelines:
- Check in to every office and ensure badges are worn
- The ability to visit every office on Tuesday, Wednesday and Thursdays
- For any sales enablement or activity please engage with the Commercial Enablement team
Best practice for engaging with Softcat
Be proactive
Actively listen, share your thoughts and ideas with the team, but be open and allow them to contribute their ideas as well, and avoid micromanaging.
Utilise the time
Please make use and utilise the full day with our sales team. Softcat’s working hours are between 9 and 16:30 so would love to see you for the duration for this time.
Wear your lanyard
This ensures optimal engagement from sales when they know who they need to engage with, and this easily identifies you when visiting our offices.
What we would love to see from you
Professionalism & Confidentiality
It is essential to uphold a strong standard of professionalism in all communications. Engage positively with your colleagues while being mindful not to disrupt.
Please ensure that you respect the confidentiality of sensitive corporate information. Use the designated vendor areas during visits.
Communication & Collaboration
Keep active communications that will help uncover new opportunities and work existing ones
Take the time to get to know the team and ensure you know who to go to for what. Don’t hesitate to ask for support or help when you are in the office.
Proactive & Positive
Approach
Do take the initiative and don’t always wait for instructions. Be engaging but not intrusive
We expect a positive and progressive attitude even in challenging situations.
Expertise
As vendors, we look to you to bring a high level of expertise and a unique set of skills that directly support the team’s effectiveness.
Flexibility & Reliability
We need you to remain open to the changes of our sales team If you are booked in to visit, please turn up – your non-attendance may prevent someone else from visiting. Our office times are 9:30 – 16:30 for vendors.
Collaborative Environment
We appreciate that everyone has their own priorities, and to support smoother collaboration, we kindly ask that updates on opportunities are requested thoughtfully and at appropriate times
Use your time effectively with our sales team while in the office and respect the roles of the Alliances team, who will assist you during your visit.
A new booking process
2
Await response
The right team will come back to you once your request has been submitted.
3
Approval
once approved by our team whether its a vendor lite or enablement team, you will receive communications to confirm your booking
Thank you for being a valued partner with Softcat. We truly enjoy working with you and appreciate the collaboration and support you have provided. We trust that you will find our new vendor framework beneficial, as it has been designed with your needs in mind to enhance our mutual business endeavours. We look forward to continuing our successful partnership and achieving even greater milestones together.
David Francis
Alliances Director, Softcat