Softcat Update: Enhance your resilience with Rubrik

In recent months we have seen a dramatic surge in ransomware attacks targeting UK retailers, with incidents at major retail brands making national headlines. The retail sector experienced a 74–85% increase in ransomware attacks in Q1 2025 alone, leading to operational shutdowns, data breaches, and substantial financial losses—including a £60 million profit hit and over £1 billion in lost market value for one retailer. These high-profile breaches have left customers and the market deeply concerned about the security of their data and the resilience of retail businesses.

What will be covered?

This session will focus on how Softcat and Rubrik can jointly support customers in achieving true cyber resilience. Specifically, we will demonstrate how organisations can integrate robust cyber resilience strategies with a thoroughly tested Business Continuity and Disaster Recovery (BCDR) plan. We aim to provide our customers with actionable guidance and showcase real-world approaches to protecting critical data and ensuring business continuity in the face of evolving cyber threats. 

• Cyberattack Impact: What is the impact of the recent cyberattacks in Retail, highlighting the financial and reputational damage caused by the prolonged downtime of the retailer websites.
• Assumed Breach Mentality: Understand the importance of adopting an assumed breach mentality.
• Human Factor: The role of human error in cyberattacks, citing the example of how a large high-street retailers helpdesk was tricked into granting privileged access, which underscores the need for robust security measures.
• Rapid Recovery: The necessity of rapid data recovery in the event of a ransomware attack and how a slow recovery processes can exacerbate the damage and prolong downtime.
• Backup Systems: The importance of having isolated and hardened backup systems to ensure data can be recovered quickly and effectively without being compromised by the same attack.

Why now?

Softcat customers are seeking clear, actionable guidance on how to move beyond traditional backup and recovery, towards a strategic approach that integrates Business Continuity (Cyber Resilience) and Disaster Recovery (BCDR) strategies that incorporate cyber resilience.. As market leaders and an extensive reputation as a thought leader and trusted advisor, we want to be on hand to proactively navigate the evolving threat landscape.

Retailers are especially vulnerable due to their reliance on interconnected systems and sensitive customer data, making them prime targets for sophisticated ransomware groups. By not seizing this moment to educate and support our customers, we risk falling behind industry expectations and failing to deliver the value they urgently need.