Copilot - What's new and What's next? | Softcat
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Copilot - What's new and what's next?

This webinar explored the latest Copilot capabilities now available across Microsoft 365, including recently released innovations that are redefining how people work with AI every day.

Copilot Campaign assets Aug 2026 V1 NM Event page 1258 x 1000 px

Event details 

The pace of innovation across Microsoft 365 Copilot is accelerating, bringing new opportunities to transform productivity, decision-making, and business processes. This webinar explored the latest Copilot capabilities now available across Microsoft 365, including recently released innovations that are redefining how people work with AI every day.

Designed for business leaders, IT professionals, and end users alike, this session will help you understand not just what's new, but how to turn these innovations into meaningful business outcomes and everyday productivity gains.

Key takeaways:

Get more value from the Copilot you already own

Capabilities such as Work IQ, Custom Instructions, Notebooks and Prompt Coach can help users achieve better outcomes today, with minimal additional effort or change to existing ways of working. These features help Copilot become more personalised, context-aware and aligned to how individuals work.

The future of AI is agentic

Researcher, Analyst, Workflows, Cowork and Microsoft Scout demonstrate the next phase of AI, moving beyond answering questions towards researching, analysing, planning and completing work on behalf of users.

AI governance remains a critical design consideration

Questions around Anthropic models, GDPR, data residency, oversharing and cost controls reinforced the importance of architecture, governance and security readiness.

Feedback and FAQs

Share your feedback on the session via the feedback form. You can also view the FAQs for answers to common questions.

Speakers

Jamaal Khan

Microsoft Product & Services Executive - Workspace

Nazim Miah

Microsoft Corporate Executive

Brian O'shea

Senior Partner Solution Architect, AI Workforce (Microsoft)