Copilot Journeys: What we're seeing and what works | Softcat
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Webinar

Copilot Journeys: What we're seeing and what works

27 October 2026 at 10:00 GMT

Every organisation's Microsoft 365 Copilot journey looks different. Some are running pilots, some are expanding adoption across teams, and others are exploring how AI can support wider business processes and the next generation of Copilot capabilities.

Copilot Customer Journey Webinar Event page 1258 x 1000 px

Event Details 

In this webinar, we'll explore the customer journeys we're seeing across the market, what successful organisations are doing differently, and the practical steps that help turn early experimentation into lasting business value.

Designed for business leaders, IT professionals and Copilot champions, this session will help you understand how organisations are approaching adoption, change management and scale. You'll leave with practical guidance, real-world insights and clear next steps to help maximise the value of your Copilot investment.

What to expect

  • Share insights from customer experiences with Copilot adoption
  • What successful organisations are doing differently
  • Why adoption and change management is so important
  • Practical next steps 

 

Speakers

Jamaal Khan

Microsoft Product & Services Executive - Workspace

Charlotte Bulger

Adoption Change Manager - Softcat