Softcat and CrowdStrike help Peak Technologies enhance their global security, and scale with confidence
Project at a Glance
Peak Technologies, headquartered in Massachusetts, are a global provider of supply chain and mobility solutions. They engaged Softcat to modernise and simplify its security approach following rapid growth through acquisition. With increasing complexity across systems and tools, Softcat worked closely with the organisation to evaluate the market and implement a consolidated, scalable security platform centred on CrowdStrike. This approach enabled Peak Technologies to streamline operations, improve visibility, and establish a proactive, enterprise-grade security model that supports ongoing expansion and builds confidence across its business and customer base.
solutions (2 tools and a managed provider) replaced by 1 platform
Challenge
Peak Technologies’ expansion through acquisition created an opportunity to unify and standardise its IT security environment. Multiple inherited systems and tools introduced complexity, making consistent visibility and scalable operations increasingly important. As the organisation grew, there was a clear need to evolve towards a more proactive security model, reduce operational noise, and establish a cohesive approach that could efficiently support ongoing integration and long-term enterprise ambitions.
Critical Success Factors:
1
Smarter Security Operations
A proactive security platform that reduced alert fatigue and manual intervention.
2
Built to Scale Fast
A single, scalable solution capable of supporting rapid acquisition activity.
3
A Partner You Can Trust
A trusted partner to guide evaluation, selection and ongoing optimisation.
Solution
Softcat partnered with Peak Technologies to reassess its security strategy and guide a structured evaluation of the endpoint detection and response market. Taking a consultative approach, Softcat focused on understanding the organisation’s operational needs and growth plans before recommending a solution. CrowdStrike was selected as a single, scalable platform capable of consolidating multiple tools while enhancing protection. Softcat supported implementation, vendor coordination, and ongoing optimisation, enabling Peak Technologies to expand capabilities under a unified platform and contract.
- Structured MoSCoW analysis and market evaluation
- Consolidation onto a single enterprise security platform
- Ongoing advisory support across the wider security landscape
Results
The introduction of CrowdStrike transformed Peak Technologies’ security operations by enabling a shift to a more proactive and resilient model. Consolidating tools reduced complexity and improved visibility across the business, while enhanced threat prevention reduced manual intervention and alert fatigue. The new approach strengthened customer assurance, supported compliance, and provided a scalable foundation for onboarding future acquisitions. As a result, the IT team gained capacity to focus on innovation and strategic priorities rather than reactive tasks.
- Reduced operational risk and alert fatigue
- Improved security posture for customer and vendor assurance
- Stronger support for ongoing acquisition and integration
I don’t even really see Softcat as a third party, They are part of an essential IT procurement function.
Jakob West
Director of IT and Security at Peak Technologies