Device estate refresh provides enhanced business continuity and agility for The Best Connection Group
Project at a Glance
The Best Connection Group partnered with Softcat to refresh its ageing device estate, replacing thin client architecture with modern Windows 11 laptops and accessories. The project improved business continuity, enabled hot desking, and enhanced remote wor
days saved for internal IT team
sites upgraded with new devices
Challenge
The Best Connection Group needed to replace its outdated thin client setup and Windows 10 OS approaching end of support. The goal was to improve organisational agility, support major business projects, and ensure continuity during disruptions.
Critical Success Factors:
1
IT Infrastructure Upgrade
Improve IT infrastructure to support major business project.
2
Device Estate Refresh
Refresh device estate to improve business continuity and agility.
3
Windows 11 Migration
Replace Windows 10 with Windows 11 Operating System.
Solution
Softcat identified suitable hardware and collaborated with Greensafe for asset tagging, configuration, and on-site installation. The refresh included Dell Latitude laptops, docking stations, and curved monitors, delivered and installed across multiple sites with minimal downtime.
- Identification of suitable hardware for device estate refresh
- Collaboration with Greensafe to ensure fit-for-purpose device configuration
- Delivery, device set up and on-site installation
Results
The new device estate delivered flexibility for hot desking, improved remote working, and a modernised office environment. Enhanced user experience and sustainable disposal of old devices added further value, alongside significant cost savings and ongoing support.
- Increased business agility and resilience
- Enhanced end user experience
- Significant value add through associated support services
I’m in regular contact with our account manager and Softcat always finds the relevant resources to support us with the task in hand. Their ability to help us make the right procurement decisions ensures a robust return on every investment and represents better overall value than we could achieve through a generic
box shifter.David Morton
Head of IT