Each year, Softcat asks its customers what technology solutions and services they plan to prioritise over the next 12 months to help them overcome the biggest challenges they are facing today.
This year’s annual Softcat Business Tech Priorities Report is based on the views of nearly 1,300 customers in the UK and Ireland, offering a valuable insight into the IT landscape and how organisations are unlocking value, driving efficiency and empowering their people through smarter technology use.
“Investment in enterprise IT and viewing digital transformation as a continuous process of improvement will be key to future prosperity, no matter the size of your organisation or the markets you operate in”
Organisations are diversifying their IT investments across a broader number of areas to accelerate digital transformation, offload non-core IT services and support the transition to hybrid working
Digital Workspace is the top technology investment area for 2021 as organisations look to create a first-class employee experience
Cyber security ranks in second place, with models becoming focused on the user
Networking is the third biggest technology priority, closely followed by Datacentre and Cloud in fourth
Sustainability in the context of IT investment is becoming more important to organisations, signalling a shift towards greener and more ethically conscious decision making
Return to office, hybrid working, and IT budgeting are the biggest technology challenges organisations are facing across industries
