Unlike some businesses in the IT channel, we’re absolutely sure of who and what we are. We’re proud to say we’re one of the UK’s best IT infrastructure providers and not ashamed to admit we’re good at IT sourcing, designing, delivering and supporting, from the smallest to most complex IT solutions.
We care passionately about two things – outstanding employee satisfaction and world-class customer service. We believe the former drives the latter.
Our success has been built on providing exceptional levels of service to our customers. We pride ourselves on listening, responsiveness, agility and flexibility; in short ease of doing business.
Many businesses strive to keep their customers satisfied. But precious few realise that first they must have satisfied employees. We recruit the most intelligent, hungry, hard-working, determined and motivated people, give them fantastic training, great surroundings and look after them exceptionally well.
We advocate open communication and do everything to foster this. One of many examples of this is our weekly company meeting, which, despite our size is held consistently to share news and progress.
Recognising and rewarding our people for the part they play is also at the cornerstone of our philosophy. That’s why we run amazing incentives and present numerous awards – it’s an on-going show of appreciation and thanks.
These principles plus our business ethics form the foundation of our working environment, enabling us to create the unique culture that is Softcat today.
We provide valued IT solutions to corporate and public sector organisations in the UK, trade with over 11,000 longstanding customers and employ over 850 people, from five operational centres. Our current turnover is approximately £596 million.