Solution Overview

Softcat's services organisation specialises in supporting the lifecycle of core IT systems from design, through implementation, and on-going support, wherever they reside. We are the safe pair of hands that give you the peace of mind to focus your efforts on the IT innovation your business needs, rather than the chores of day-to-day infrastructure management. Our ownership and absolute commitment to service excellence underpins every one of our cloud and managed services ensuring a highly personalised experience and outcomes your business can depend on.

Why Softcat for Cloud & Managed services?

We’ve built an impressive breadth of cloud and managed services. However, what sets us apart is significantly more than a comprehensive line-up of services. It is our proactive assurance processes that knit together every service component plus our high volume of expert engineers. Should the unthinkable occur, we take control of the situation and remedy quickly and efficiently, mobilising the resources and experts to ensure you resume business as usual in the shortest possible time. This support is delivered around the clock, 365 days a year from our UK-based operations centres.

Cloud & Managed services streams

Platform Services

Platform Services

Whether an organisation requires external support or full management, we put all of our operational expertise at its disposal.

We do this by blending the best on-premise systems with Softcat's Managed Infrastructure Service platform and the pick of public cloud services, to develop an effective IT operating environment.

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Networking & security services

Networking & security services

Keeping your network in line with modern demands is not easy.

Softcat’s specialist technical operations team is capable of supporting or managing firewalling, network devices and wireless networks, whether it be 24x7 support or as a fully managed service.

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IT asset services

IT asset & print services

It’s increasingly difficult to keep on top of the never-ending proliferation of corporate devices, applications and data present in an organisation's business.

Failure to do so however, presents both internal and external compliance challenges and introduces unwelcomed risk.  Softcat’s team of IT Asset specialists are readily available to make considered recommendations for strategies that help secure an environment, optimise IT spend and better manage risk.

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Communications services

Communications services

Good connectivity underpins an entire business, and selecting the right service is critical.

Our independent approach to sourcing connectivity sees that we pair customers with the service best suited to their needs, our influence with the major providers is put to work on their behalf and our Operations Centre is available to them around the clock to swiftly resolve any issues.

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Data management services

Data management services

As an organisation's data grows, so the cost and complexity increases for backup, business continuity, disaster recovery, and other data management activities.

Softcat has been building data management architectures for over two decades and we know what’s required to manage and protect our customer’s data.

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Cloud & Managed services partners

Awards won for this solution

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Mimecast

Premier Partner of the Year - 2016

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Sophos

Partner of the Year UK & Ireland - 2016

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Citrix

Service Provider (CSP) Partner Program Distributor Award - 2014