Softcat, a leading UK provider of IT infrastructure products and services, announced today that they have gained accreditation in the Microsoft Software Asset Management (SAM) Managed Service Program in the UK. As a result, Softcat is now able to provide various Microsoft products and services.
The Microsoft SAM Managed Service Program is a pilot program designed to provide a continual, governance-based, outsourced service, through accredited providers to help customers more effectively manage their software assets. By introducing customers to SAM best practices, tools, and resources while providing a complete view of their infrastructure, the program is designed to help them drive better IT decisions throughout all software and related asset lifecycle management.
David Morgan-Frith, Head of ITAM Services at Softcat, commented: "This accreditation gives our customers further confidence that Softcat services have gone through a rigorous process that complies with Microsoft's standards for software asset management. We look forward to introducing additional program benefits to our customers."
Customers who work with approved partners for the program, such as Softcat, can receive unique Microsoft benefits. Some of these benefits include a reduced risk of audit, and direct contact with Microsoft teams that can provide flexible licensing solutions and concessions. Customers will also receive continuous consultation on product end-of-life status and Microsoft SAM Optimization Model (SOM) maturity, and at least one ongoing value-based offering from their accredited provider such as a cybersecurity or cloud-ready consultation and roadmap.
To ensure the highest quality of service, only Microsoft partners who passed a rigorous assessment based on industry standards (ISO 19770) and the Microsoft SOM could become accredited providers and offer services through the pilot program.
"We are committed to helping organizations throughout their digital transformation journey by enabling them to maximize value and minimize risk through programs like the Microsoft SAM Managed Service Program. By making the necessary investments in developing their ability to provide high-quality, predictable SAM services, Softcat is able to be counted among a select group of organizations that have demonstrated the highest, most consistent capability and commitment within the SAM community," said Patama Chantaruck, General Manager - Worldwide Software Asset Management and Compliance at Microsoft.
Accredited providers were also required to meet a set of initial eligibility criteria before being assessed. For example, Softcat was required to certify and must maintain certain certifications through the Microsoft Certification Program including Software Asset Management, Microsoft Volume Licensing, Cloud Fundamentals, SCCM, and INTUNE. Accredited providers also had to have a minimum number of customers receiving Managed SAM Services as part of the Cloud SAM Enterprise offering for at least two years prior to the accreditation.
The program requires that all accredited providers undergo an annual reassessment to ensure they remain accredited and qualified based on program requirements.
Softcat plc is one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Softcat provide organisations with workplace, datacentre, networking and security solutions combined with all the services required to design, deliver and support these on premise or in the cloud. Softcat are passionate about outstanding employee satisfaction and world-class customer service – both of which inspire a flexible, friendly approach to business. To learn more about Softcat, visit www.softcat.com.
We would love to hear any comments you have about this article!