Check Point Security Engineer

Technical | Marlow or Manchester

Job Description

Reports To:

Platform Manager

Location:

Marlow or Manchester Office

Salary:

Competitive plus benefits

About the Team

The team you will be joining are a proficient, fast-paced and exciting team who are committed to providing excellent customer service. As a wider organisation, in addition to Check Point, we support a multitude of technologies such as VmWare, Citrix, Cisco, F5 and Microsoft, which means you will work alongside other talented engineers with a variety of skills, knowledge and experience.

Your Role

Working within our Networking & Security Support Team the primary responsibility of this role will be to provide 2nd/3rd line technical support for our Telephone Support and Fully Managed Check Point customers. You will take ownership of each issue to troubleshoot and fix the problem, where appropriate working with the wider team and suppliers to ensure the customer receives an excellent service by driving each issue through to resolution.

What you’ll be doing

What we need from you

About Softcat

Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK’s leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit: www.softcat.com.




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