Cisco Support Analyst

Technical | Marlow

Job Description

Reports To:  

Service Desk and Support Manager




Competitive + Benefits

Your Role

As Cisco Support Analyst you’ll provide Cisco network telephone support to our customers, analysing issues, fault finding, troubleshooting where possible and escalating to our vendor partner where required.

What you’ll be doing

What we need from you

 Nice to haves 

About Softcat

Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK’s leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit:

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