Network Engineer

Technical | Marlow

Job Description


Reports To:

Support Team Leader

Salary:

Competitive plus excellent benefits

About the Team

 The Service Desk and Support team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service. As well as Cisco, we support a multitude of technologies such as HP, Citrix and Microsoft, which means you will work alongside engineers with a variety of skills and knowledge, giving you the opportunity to always learn something new.

 Your Role

 As a Network Engineer, you will be primarily responsible for investigating Cisco related support issues and escalating, where necessary, to the relevant internal team or vendor. As expected, on any support team it can be challenging but is also extremely rewarding when you see the issue through to resolution.

 What you’ll be doing

 What we need from you

 Nice to haves

 About Softcat

Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK’s leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit: www.softcat.com.




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