Service Desk Engineer (Shift)

Technical | Marlow

Job Description

Job Title:         Service Desk Engineer – (Shift)

Reports to:     Service Desk Team Leader

         Marlow, Bucks

Salary:             Competitive plus benefits

Your role

 In this role, you will be primarily responsible for investigating support cases and proactive system monitoring. You will get involved in exciting technologies such as Networking, Security, Microsoft and Storage & Virtualisation. As expected on any support desk it can be challenging but is also extremely rewarding when you see the issue through to resolution. You will be required to work as part of a Shift Rota which is 4 day shifts x 7am until 7pm and then 4 days off and then 4-night shifts from 7pm until 7am with another 4 days off.  

What you’ll be doing

 What we need from you

 Nice to have

About Softcat

Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK’s leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business. For more information about Softcat please visit:

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