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Annual Report and Accounts 2026
Trusted technology solutions,
delivered by exceptional people
Softcat plc Annual Report and Accounts 2026
We help our customers to navigate
anincreasingly complex IT landscape,
leveraging our trusted expertise
andvendor relationships to unlock
thefullvalue oftechnology.
Read more on pages 12 and 13.
We foster aculturefor our employees
where individuals aretrusted
totakeownership, contribute ideas and
develop theircareers in an inclusive
and high-performing environment.
Read more on pages 30 to 37.
A team
thatthrives
Investment that
drives growth
Partnerships
thatlast
Through continued investment in
ourfour growth engines and consistent
strategic execution, alongside a
disciplined approach tocapital
allocation, Softcat is creating a stronger
platform for sustainable growth.
Read more on pages 8 to 15.
Our special culture delivers market-leading service that creates
trust and loyalty with our customers and vendor partners, which
enables us to invest over the long-term in building the broadest
and deepest IT infrastructure offering in the market.
Trusted technology solutions,
delivered by exceptional people
Gross profit per customer
£58.5
k
Gross profit per customer growth
+20.6
%
Customer base growth
2
+3.4
%
Customer satisfaction
98
%
Employee engagement
91
%
Total dividend
3
31.5
p
Charitable donations since formation
£3.98
m
Female representation
38
%
Strategic report
1 Highlights
2 At a glance
4 Chairman’s statement
6 Chief Executive Officer’s review
8 Business model
10 Market overview
12 Customer proposition
14 Strategy
16 Strategy in action
18 KPIs
20 Chief Financial Officer’s review
24 Section 172 –
Stakeholderengagement
30
Social value
38 Climate-related Financial
Disclosures andsustainability
57
Risk management
63 Viability statement
Corporate governance
64 Introduction to corporate governance
65 Board leadership and Companyfocus
68 Governance report
79 Audit and Risk Committee report
87 Nomination Committee report
91 Sustainability Committee report
94 Remuneration Committee report
113 Directors’ report
Financial statements
120 Independent auditor’s report
128 Consolidated statement of profit or
loss and other comprehensive income
129
Consolidated statement
offinancialposition
130
Consolidated statement of changes
in equity
131
Consolidated statement of cash flows
132 Notes to the consolidated
financialstatements
165
Company statement
offinancialposition
166
Company statement of changes
inequity
167
Notes to the Company
financialstatements
IBC
Company information and
contactdetails
Financial
1
Operational, shareholder and sustainability
Pages 1 to 63 form the Strategic Report of
Softcatplc for the financial year ended 31July 2026.
TheStrategic Report has been approved by the
Board of Softcat plc and signed on behalf of
theBoardby Graham Charlton, CEO, and
KatyMecklenburgh, CFO.
1. Gross invoiced income (‘GII’), underlying
operating profit, underlying cash conversion
and underlying basic earnings per share are
alternative performance measures (‘APMs’).
These non-Generally Accepted Accounting
Practice (‘non-GAAP’) financial measures are
used in addition to those reported in
accordance with IFRS. TheDirectors believe
that non-GAAP measures assist in providing
additional useful information on the
underlying trends, sales performance and
position of the Group. Please see page 23 for
further definitions andreconciliations.
Gross profit £m
616.3 +24.7%
Statutory operating profit £m
196.4 +13.6%
Underlying cash conversion %
93.6 –2.0ppts
Revenue £m
1,975.1 +35.4%
Underlying basic earnings per share p
83.2 +19.7%
Underlying operating profit £m
215.1 +19.4%
Gross invoiced income £m
4,719.7 +30.5%
Find out more about our performance:
www.softcat.com
Find out more in our Sustainability Report:
www.softcat.com/about-us/sustainability
2. Customer base is defined as the number of customers who have transacted with Softcat in both
ofthe preceding twelve-month periods.
3. Reflects an interim ordinary dividend per share of 9.9p and final ordinary dividend per share of
21.6p, based on the respective number of shares outstanding at each dividend announcement date.
Highlights
327.2
373.8
417.8
494.3
616.3
26
25
24
23
22
1,077.9
985.3
962.6
1,458.4
1,975.1
26
25
24
23
22
136.1
140.9
154.1
172.9
196.4
26
25
24
23
22
76.2
93.2
95.9
95.6
93.6
26
25
24
23
22
2,507.5
2,563.3
2,852.2
3,617.0
4,719.7
26
25
24
23
22
136.1
140.9
154.1
180.1
215.1
26
25
24
23
22
55.5
56.2
59.7
69.5
83.2
26
25
24
23
22
1Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Ourgoal remains to be the leading IT infrastructure solutions provider asmeasured
byemployee engagement, customer satisfaction andshareholder returns. Success will
create opportunities forourpeople and drive growth forour customers and partners.
The UK’s largest value-added reseller
At a glance
10,534
corporate and public
sectorcustomers
3,036
employees
+64
customer NPS
Our purpose
A special place to work that will always put our people and culture first.
Guided by our values
Fun Responsibility Community Intelligence Passion
Read more on pages 30 to 37.
Strategy
Sell more to existing customers.Acquire more customers.
Read more on pages 14 to 17.
Powered by our four engines of growth
Broadest
offering
Operational
excellence
Sales and
customer excellence
A special
culture
Read more on page 15.
Our vision
To be the leading IT infrastructure product and services provider.
2 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
Our offering
Helping people and
organisationsthrive
We support commercial and public
sector organisations todesign, procure,
implement and manage their digital
infrastructure. Our continuing success
enables further investment in new
skillsand capabilities, broadening and
deepening the offering we present to
customers, enhancing their loyalty. Our
technology proposition for customers
isfocused on the five areas on the right:
Ireland
Australia
USA
Canada
Hong Kong
Singapore
Netherlands
Germany
UK
Our vendors
World-class partnerships
We’re proud to collaborate with all the
biggest global technology vendors,
aswell as emerging innovators, to
deliver the broadest possible choice
forourcustomers. Through our vendor
management framework, we work
hardon maintaining strong alliances,
ensuring that our employees are
accessing the appropriate range of
solutions andproducts at all times,
asthey help customers harness modern
technology todrive success. In many
instances, we have best-in-class
accreditations withour vendors, which is
why both ourvendors and our customers
trust us to deploy theright solutions in
the right way.
Where we operate
Offices across the globe
The UK remains our core focus but we
have established an increasingly global
presence. We now have twelve offices
across the UK and Ireland, US and
Singapore, with further international
operations in Canada, Netherlands,
Germany, HongKong andAustralia.
Read more about us on our website at:
www.softcat.com/about-us
400
+
vendors
D
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t
a
,
A
I
a
n
d
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t
w
o
r
k
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g
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n
d
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e
c
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r
i
t
y
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y
b
r
i
d
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o
r
k
s
p
a
c
e
a
u
t
o
m
a
t
i
o
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t
f
o
r
m
s
More information about ourapproach
to solutions and services is on our
website at: www.softcat.com/solutions
3Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Further strong performance
I am delighted to report on another
yearof strong progress for Softcat.
Onceagain, the business exceeded
expectations and delivered a strong
financial performance. It is particularly
pleasing to see us further strengthen
ourleadership position in the market
and further differentiate ourselves
frommany of our competitors.
Core to this success has been the
consistent execution of our strategy.
Thefour engines that underpin our
strategy continue to serve us well,
helping us support customers today
while also creating the capacity to invest
for tomorrow’s growth. That balance
between delivering strong performance
and at the same time laying the foundations
for future growth remains one of Softcat’s
defining strengths. It has enabled us
tocontinue investing in the business,
develop our capabilities and maintain
theflexibility required to respond to
theneeds of our customers and an
ever-changing technology landscape.
Next phase of growth
One particularly strong feature of Softcat
isthe unrivalled breadth of our customer
relationships. Our comprehensive portfolio
of technologies and services, combined
with partnerships with many of the world’s
leading technology vendors, allows
ustoestablish deep and long-lasting
relationships with customers as they move
through successive phases of technology
investment. Whether that investment is in
datacentre infrastructure, cloud, cyber
Strong progress delivered
byexceptional people
The balance between delivering strong
performance and at the same time laying
the foundations for future growth remains
oneof Softcat’s defining strengths.
Graeme Watt
Non-Executive Chairman
Chairman’s statement
security, networking, workspace
transformation or AI, Softcat is well
positioned to listen to its customers,
understand their needs and help them
achieve their ambitions.
As the market evolves, we must evolve
our approach too. During the year
weinvested further inthe systems,
platforms and operational capabilities
that will support the next phase of our
growth. These investments are designed
not only to ensure we remain competitive,
but also to improve the experience we
provide to our customers, partners and
colleagues. Alongside this, we have
continued to invest heavily in developing
our people and expanding their skills in
line with theneeds of our customers and
the opportunities we see emerging
across the market.
AI is a particularly exciting area and is
already influencing what we sell, how
wesell and how we operate internally.
Whilethe pace and shape of adoption
will differ across organisations, there is
little doubt that AIrepresents a significant
opportunity forour industry. We believe
Softcat is exceptionally well positioned
tobenefit from this trend through both
itstechnical expertise and its trusted
customer relationships. At the same
time,we continue to scan the horizon for
opportunities to broaden our capabilities
or extend our international reach in
support of customers whose
requirements stretch beyond the UK.
Asaresult of a careful and diligent search
process, post year-end we announced
the acquisition of GDT, a leading
US-based IT solutions provider. GDT is
highly complementary to our business,
enhancing our capabilities in the US
market and increasing our relevance
forcustomers with international needs.
This marks another very important and
exciting milestone for Softcat.
Culture and our people
Culture has always been at the heart
ofwhat makes Softcat successful and
continues to be our most powerful
differentiator. We operate in a fragmented
and highly competitive market where
products and services can often look
similar from the outside. What consistently
sets Softcat apart is the quality of our
people and the strength of our culture,
which drives the exceptional level of
service it delivers for customers.
I continue to be inspired by the
energy,enthusiasm and commitment
demonstrated by our team. During
theyear we saw extraordinary levels
ofengagement across our charitable
activities, colleague networks and
community groups. Equally pleasing
hasbeen the recognition our teams
havereceived from across the industry
and beyond. These achievements reflect
not only the quality of our people but
also the behaviours and values that
continue to guide the way we work
together as a business.
4 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
Investment case
We set ourselves apart from our peers as the IT solutions
provider of choice, through our unique culture and the
breadthand depth of our customer offering.
1
A broad and diverse portfolio
ofITinfrastructuresolutions
Working with all the leading global technology vendors, oftenbacked
by best-in-class vendor accreditations, we provide customers with
access to the broadest range of IT infrastructure solutions. Our
vendor relationships, expertise and independence enable us to
recommend the right solution for each customer.
Read more on page 2 and pages 10 to 13.
2
Trusted customer relationships and service excellence
Our skilled in-house specialists and extensive partner ecosystem are
committed to delivering exceptional customer outcomes. The expertise,
responsiveness and customer focus of our teams help us earn long-term
trust, driving high levels of customer retention and repeat business.
Read more on pages 10 to 13.
3
Unique culture and engaged employees
Our culture is a key competitive advantage. We believe that when
people enjoy what they do and feel connected to the business, they
perform at their best. High levels of employee engagement support
outstanding customer service, helping us attract, develop and retain
highly talented people.
Read more on pages 32 to 36.
4
Consistent growth and strong cash generation
We have delivered 21 consecutive years of gross invoiced income and
profit growth. Our strong cash generation and disciplined approach
to capital allocation provide the flexibility to invest for future growth
and drive long-term sustainable growth.
Read more on pages 6 and 7 and pages20 to 23.
5
Large and expanding market opportunity
We estimate our UK and Irish addressable market is worth around
£99bn and is forecast to grow at 10.5% annually through to 2030.
Theincreasing adoption of cloud, security, data and AI solutions
provides a substantial runway for future growth.
Read more on pages 10 and 11.
One moment that gave me particular
satisfaction this year was approving
afree share grant for every employee
inrecognition of another exceptional
performance. Creating a culture of
ownership has long been important to
Softcat and I am delighted that so many
of our people are now shareholders in
the business. Their contribution has
been instrumental in our success, and
itis entirely appropriate that they share
directly in the value they help to create.
Board and shareholders
The Board has continued to work
effectively throughout the year. We have
devoted more time than ever to discussing
Softcat’s long-term vision and strategy,
and what they mean for the business.
Thishas at times required additional time
commitment from the Board, for which
Iam grateful. Graham and Katy continue
to provide exemplary leadership, while the
Non-Executive Directors bring support
and constructive challenge to the
executive team, helping maintain a strong
focus on governance, risk management
and long-term value creation.
Shareholder engagement remains an
important focus for the Board. We value
investor conversations as an opportunity
both to explain our strategic priorities
and to listen carefully to their perspectives.
During the year discussions covered a
range of topics including capital allocation,
acquisition opportunities, shareholder
composition, share price performance
and broader strategic matters. I was
pleased by the support we received
forthe share buyback programme
announced during the year.
Jacqui Ferguson, our Senior Independent
Director, also led a shareholder consultation
on extending my tenure as Chairman up to
April 2030 which is beyond the guidelines
set out in the UK Corporate Governance
Code (see pages 64 and 72. Iwas pleased
with the positive feedback we received
from this consultation and on our proposal,
which we see as a vote of confidence
inthe Board, the management team
andthe direction of Softcat and is very
much appreciated.
3rd=
for Board gender diversity
inthe2026 FTSEWomen
LeadersReview
Thank you
My sincere thanks go to my fellow Board
members for their support, judgement
and commitment throughout the year.
I would also like to thank Graham, Katy
andthe wider leadership team for their
excellent stewardship of the business.
Their leadership, ambition and focus
continue to position Softcat strongly for
future success.
Last but not least, I would like to thank all
our colleagues across Softcat. The Group’s
wonderful performance this year is a
direct result of their talent, dedication
and relentless commitment to customers
and each other. It is a privilege to work
with such an exceptional group of
people,and I remain excited about the
opportunities that lie ahead for the
combined Softcat and GDT business.
Graeme Watt
Chairman
13 October 2026
5Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Performance built on trust
We have never been in a better position toaddress
the increasingly complex needs of customers, who
are adapting to rapid developments across all facets
of theirtechnology.
Graham Charlton
Chief Executive Officer
Chief Executive Officer’s review
Performance and market conditions
Our outstanding performance in FY2026
significantly exceeded our expectations
at the beginning of the year. Softcat’s
continued success reflects the strength
of our special culture, the depth of our
customer relationships and the benefits
of sustained investment in our people,
capabilities, systems, data and office
network. Our proposition spans the full
stack of modern infrastructure and is
increasingly aligned to the technologies
customers need most as they prepare for
AI adoption at scale. We remain focused
on enhancing our offering within a
disciplined strategic framework, while
continuing to invest in the capabilities,
tools and operating model required
tocapture the significant long-term
opportunity ahead.
During the year, customer numbers grew
by 3.4%, with growth across all segments,
while gross profit per customer increased
by 20.6%, reflecting further progress in
selling more to existing customers across
our technology portfolio.
AI is manifesting in very positive ways
across our business. As it becomes more
deeply embedded in the applications used
by organisations every day, it isplacing
greater demands on the infrastructure
layer where our offering isfocused.
Customers need more powerful and
versatile compute, faster and lower-latency
storage, more resilient networking and
connectivity, stronger cyber security, and
data architecture and governance capable
of supporting AI safely and at scale.
Themarket remains inthe early stages of
thisadoption cycle, and we are very well
positioned to benefit given the breadth
and depth ofour offering, the scale and
diversity ofour customer base, and our
trusted adviser status with both customers
andvendors.
Our market continues to be influenced by
geopolitical uncertainty and industry-wide
supply challenges for memory and storage
products, driven by unprecedented AI
infrastructure investment. Against this
backdrop, customers remain disciplined
and selective, with greater scrutiny of
discretionary projects and a continued
focus on demonstrable business outcomes
and return on investment. However,
ITinfrastructure is becoming ever more
foundational to organisational resilience
and growth, and demand remains strong
in areas that are difficult to defer, including
security, hybrid infrastructure, networking,
cloud optimisation, data platforms,
AIenablement and managed services.
While uncertainty around memory pricing
persists, our close relationships with a
range of key vendors help us advise
customers, identify alternatives and
provide flexible solutions.
We have also been modernising our own
systems, data and digital platforms for
several years with investments in data
architecture, automation and AI-enabled
tools beginning to enhance the way
ourpeople work. Alongside this, we are
developing in-house agents across key
processes and adopting AI functionality
within our enterprise systems. These
investments are improving customer
andemployee experience, increasing
the effectiveness of our go-to-market
activity, and strengthening the scalability
of our business as we continue to grow.
Customer technology priorities
and industry trends
AI and other factors continue to stimulate
demand across our entire technology
proposition, and there is broad recognition
from customers that their infrastructure
estates must evolve at pace. These
environments are often highly complex,
built over many years across a large
number of different vendor’s technologies,
which makes trusted, independent advice
and support increasingly important. Softcat
is very well placed in this environment,
combining access to leading vendor
innovation with a deep understanding
ofcustomer environments to help
organisations plan, implement and
integrate technology fit for the age of AI.
Our latest customer experience survey
reinforces this direction of travel. Customers
continue to prioritise maximising the
impact of their IT investments, using
technology to drive innovation,
whilestrengthening governance and
compliance. Cost control, business
continuity, sourcing and procurement
also remain prominent priorities.
Together, these findings show that
customers are looking for partners
whocan help them simplify increasingly
complex estates, improve resilience
andcontrol, and translate technology
investment into measurable outcomes.
We deliver this support through a
combination of product procurement,
technical advice, solution design,
integration, multi-vendor logistics,
financing and ongoing support services,
aided by the commercial benefits of our
vendor accreditations. As vendors build
the support and service structures
required for a new generation of
technology, they are increasingly relying
on partners with the reach, skills and
customer intimacy to deliver successfully.
Softcat brings together decades of
know-how and its proprietary data to
augment the capabilities of both customers
and vendors, reinforcing our position as
one of the very best partners for each.
Strategic developments
Our strategic framework remains
unchanged, and FY2026 demonstrated
the increasing value of consistent
execution. Our people and culture
remain the primary source of competitive
advantage, delivering the customer
service, trust and loyalty that underpin
our performance. That performance
enables continued reinvestment in
ourproposition, capabilities, systems,
data and office network, which in turn
strengthens the value we deliver to
customers and vendors. Over time,
thispositive cycle has created what we
believe is the broadest and deepest
technical offering in our market, and
asecond source of advantage.
During the year, strong growth in
customers, gross profit per customer
and profitability was supported by
further progress across our four
strategic growth engines:
6 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
• Sales and customer excellence – our
account manager model continues
to deliver outstanding results, with
customer numbers increasing and
gross profit per customer growing
strongly as we do more with both
new and existing customers. We
have continued to invest in sales,
specialist and support capacity, while
the insights now being surfaced
from our modernised systems are
helping our teams engage customers
with greater relevance, speed and
precision. Tools such as CatNav
are beginning to improve how our
people navigate Softcat’s broad
capabilities, vendor relationships
and pricing structures, supporting
more effective advice and execution.
We are focused on enhancing the
differentiation we canbring to the
customer groups inwhich we operate,
from the mid-market through to large
and complex organisations with
international requirements.
• The broadest offering – our five
technology towers continue to
help customers, vendors and our
own people navigate the full stack
of modern infrastructure. We saw
broad-based growth across the
portfolio during the year, with
particularly strong demand in data
centre infrastructure, networking
andsecurity, workplace, and services.
The 2025 acquisition of Oakland
enhanced our capabilities in data,
automation and AI consulting,
enabling us to engage earlier
with customers as they build the
foundations required for AI adoption
at scale. We will continue to develop
technical skills and service capability
across each tower to deepen
our proposition and extend our
reach, in close alignment with our
vendorframework.
• Operational excellence – we
have made significant progress
in modernising the systems, data
and processes that will support
Softcat’s next stage of growth. Our
developing data architecture and
platforms, proprietary tools and
in-house agents are beginning to
bring cleaner internal data together
with external insight on customers,
markets and products. We have also
continued to enhance eCAT and
made good progress expanding it
globally. We have completed the
rollout of our new HR system, while
our new sales system is currently
being rolled out in phases across the
sales team. Together, these platforms
will enable greater automation,
better experiences for customers and
employees, and improved scalability
across the business.
• Our special culture – our culture
remains the central foundation of
Softcat’s success and continues to
evolve as the business grows. We
have invested in and developed
local leadership teams in each of
our offices to strengthen employee
experience and maintain the
transparency, recognition and
feedback that underpin engagement
and collaboration. OurFY2026
employee net promoter score
increased slightly to 56(FY2025: 55),
while our employee engagement
score rose to 91% (FY2025: 88%).
We also continued our office
upgrade programme, creating better
environments for collaboration
between our people, customers,
vendors and partners. During
FY2026, we marked the tenth
anniversary of our stock market
listing, and to recognise their
significant contribution to Softcat and
its success, all Softcat and Oakland
employees were rewarded with a
special, one-off free share award.
Investment for future growth
During the year, we made further
progress with our ongoing investments
in internal systems, data and processes.
We are now moving from foundation-
building into deployment, adopting AI
functionality as it becomes available
within third-party platforms and
developing proprietary tools that
improve how our people work. This
includes CatNav, our intuitive in-house
assistant designed to help sales teams
navigate the breadth of Softcat’s
proposition, vendor relationships and
pricing structures more quickly and
effectively. We have also continued to
develop eCAT, our online IT procurement
platform, through direct integrations
with vendor systems, an enhanced user
experience and further international
expansion into Germany, Singapore
andAustralia.
We grew average headcount by
10.8%year-on-year to 2,925 and have
continued to focus our investment in
people across technical, specialist and
sales support roles, while also growing
our internal ITand back-office functions,
as we enhance our capability to go
deeper with existing customers.
We have made good progress with the
implementation of our new sales and
HRsystems. The new HR system has now
been rolled out to all users, while the
new sales system has completed user
acceptance testing and pilot phases and
is now live for an initial group of sales
colleagues, ahead of a phased wider
rollout. Together, these platforms will
enable greater automation, better
experiences for customers and employees,
and more scalable processes across
theGroup.
Our Group-wide office upgrade
programme continued during FY2026,
creating better environments for
collaboration between our people,
customers, vendors and partners.
Werelocated our Manchester office in
August 2025, and we moved to a more
central location in Dublin in December,
almost doubling the size of our Irish
presence. We also completed an interim
refresh of our Marlow headquarters
inMarch 2026 and refurbished our
Newcastle, South Coast and Leeds offices,
to help support our culture, employee
engagement and customerexperience.
Sustainability
Sustainability remains an important part
of how we support customers, manage
risk and create long-term value. During
FY2026, we undertook a double materiality
assessment, informed by the Global
Reporting Initiative and European
Sustainability Reporting Standards, to
identify the sustainability topics that matter
most to our business and stakeholders.
This work will shape the next phase of
oursustainability strategy, helping ensure
our priorities, actions and disclosures
remain aligned with evolving customer,
investorand regulatory expectations.
Wewill provide more detail on the
findings and implications in our next
Sustainability Report.
We also continued to develop the
sustainability solutions and services
available to customers, including our
circular economy proposition and
sustainability reporting capabilities.
These services help organisations make
more informed technology decisions,
extend the useful life of assets and
better understand the environmental
impact of their IT estates. Customer
interest in circular technology solutions
continued to grow, and Softcat’s
progress was recognised externally
through our EcoVadis Gold award,
inclusion in the Financial Times’ Europe
Climate Leaders ranking, an improved
position in TIME’s World’s Most Sustainable
Companies list, and the CRN Sustainability
in Tech Social Impact Award.
Acquisition of GDT
(post-balance sheet event)
Post year-end, we announced the
$1,050m (£785m) acquisition of GDT,
aleading US-based multi-vendor IT
solutions provider. This is a significant
strategic step for Softcat, increasing our
capability in the US and strengthening
our ability to support customers with
international requirements. GDT is
highly complementary to our strategy,
with deep technical expertise, strong
vendor relationships and a customer-led
culture that aligns closely with our own.
The acquisition provides a compelling
platform for long-term growth alongside
our existing UK and Ireland business,
while broadening the value we can deliver
to customers, vendors and partners. The
transaction is expected to close by the
end of Q1 CY2027, subject to customary
regulatory filings and approvals.
Graham Charlton
Chief Executive Officer
13 October 2026
7Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Business model
Significant opportunities for long-term growth
Our business modelis designed to drive value for our stakeholders. Our people are
bright,motivated, driven and enthusiastic and are trained tomeet our customers’
needs.Most importantly, they care aboutSoftcat and the customers it serves.
Thispowersfurther scale and growth, driving the long-term success of our business.
Our purpose A special place to work that will always put our people and culture first.
Our employees
Our employees are the keystone
of ourcompetitive edge. Their
passion, intelligence, sense of fun
and commitment to the long-term
success of our customers are
what really make us stand out
from the crowd. We support our
employees to help provide our
customers with a broad range
oftechnology solutions.
Read more on pages 30 to 37.
Our market opportunity
and offerings
We operate in a large and rapidly
growing market, with a share of
around 5%, which provides plenty
of opportunity for further growth.
Oursuccess continues to fuel
reinvestment into our customer
proposition and internal systems,
to ensure we deliver sustainable
growth. As a result, we have one
ofthe broadest and deepest
customer offerings in the market,
positioning us asthe partner
ofchoice for even the biggest
andmost complex solutions.
Wecontinuously evolve our
offerings and capabilities to
maintain relevance with our
customers and further expand
ouraddressable market. This has
never been more important as AI
is making IT infrastructure more
critical, more complex and more
strategic for customers.
Read more on pages 10 to 13.
Our customers
The longevity of our customer
relationships is a direct product
of the trust placed in our people
and the value delivered through
our technical capabilities. The
result is a 20-year-plus track
record of consecutive gross
invoiced income and profit
growth, alongside continuing
expansion of average GP
percustomer.
Read more on pages 10 to 13.
Our vendor
partnerships
Technology vendors face intense
competition and need partners
that canaccurately, reliably and
credibly showcase their products
and services to tens of thousands
of target organisations in the
UKand Ireland. In many cases,
wehold the highest levels of
accreditation with our major
vendors, demonstrating the
trustthose vendors have in our
ability to successfully implement
solutions for customers. With our
scale, expertise and highly valued
accreditations, we offer vital
access for both global and local
partners to UK and Irish customers.
Our global reach also continues
to expand through investment in
ourmultinational branch network.
Read more on pages 12
and13.
Our financial strength
Our disciplined approach to
capital allocation ensures that we
maintain a healthy balance sheet,
with sufficient liquidity to provide
the strategic flexibility that our
business requires. We have
ahighly successful business model
that supports the investments
necessary to deliver sustainable
growth and a progressive ordinary
dividend policy.
Read more on pages 20 to 23.
Our four engines of growthWhat sets us apart
Operational
excellence
A special
culture
Sales and
customer
excellence
Broadest
offering
Read more on page 15.
8 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
Driven by our values
Read more on pages 30 to 37.
We recruit
andtrain great
people with
high potential
We work with
universities and
schools across
thecountry and
consider thousands
ofcandidates each
year before selecting
thosethat are right for
Softcat. We look for
exceptional people
with the right attitude.
We also have
otherrecruitment
programmes which
foster our culture
ofdiversity
andinclusivity.
Read more on pages
34 and 35.
We deliver
outstanding
customer
service
Only great people who
are highly motivated
and care about the
business they work
forcan provide truly
outstanding levels of
customer service over
the longterm. We try
to couple that with an
exceptional set of
technical capabilities
and believe the results
speak for themselves.
We take a relentless
approach to customer
satisfaction andact on
customer feedback to
maintain outstanding
customer service.
Read more on pages
12 and 13.
We win new
customers
andsellmore
toexisting
customers
Winning a new
customer is just
thevery start of the
journey; our real
aimisto nurture a
relationship carefully
over many years. If we
can prove our worth
bynever letting a
customer down and
being there for them
atdifficult moments,
trustbuilds and
everyone wins.
Read more on pages
14 and 15.
We incentivise
and engage
ourpeople
toperform
We create a great
place to work where
people are motivated,
recognised and
rewarded for success.
We regularly measure
employee engagement
and take actions to
keep our employees
feeling engaged and
motivated. We are
known for our unique
culture and it is without
doubt the basis of
ourongoing success.
Read more on pages
32 to 36.
We maintain
relevance and
expand our
addressable
market
We continue to
matureand evolve
ourcustomer offering,
making sure we
maintain relevance
andmake it easy for
customers to do
business with us.
Wehave a strong track
record of developing
new revenue streams
and are quick to pivot
asthe market evolves.
Despite our success
todate, we are excited
about the huge
opportunities for
future growth.
Read more on pages
10 and 11.
The value we create
What we do for our customers
98
%
customer satisfaction
What we do for our employees
91
%
employee engagement
What we do for our shareholders
21
years of consecutive
grossprofitgrowth
Our impact
Fun Responsibility Community Intelligence Passion
9Annual Report and Accounts 2026 Softcat plc
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Future opportunities
Our response
Market overview
A compelling opportunity in a growing market
Rapid advances in AI are reshaping customer priorities across every area of technology.
Success increasingly depends on secure data, resilient infrastructure and connected
digital experiences. By offering the most relevant and comprehensive product set,
skills and capabilities across our five technology towers, we help customers navigate
this complexity, further increasing our share of a structurally growing market.
Workspace
Customers are seeking to improve
employee productivity, collaboration
and digital experience while embedding
AI into everyday workflows.
• Helping organisations create
secure, productive and flexible
workplace environments that support
collaboration regardless of where
employees work
• Providing expertise across devices,
collaboration platforms, digital
employee experience and workplace
lifecycle services to simplify
technology management
• Supporting customers in preparing
for and adopting AI-enabled
workplace technologies, including
Microsoft Copilot and related
productivity solutions
• Helping customers integrate
collaboration, security and AI
capabilities into a seamless employee
experience across increasingly diverse
working environments
• Increasing demand for managed
workplace services as organisations
seek greater efficiency, consistency and
support across their technology estates
Hybrid platforms
Customers continue to modernise
legacy environments while balancing
cost, performance and resilience
acrosspublic cloud, hybrid cloud
andapplication estates.
• Helping customers modernise legacy
infrastructure and applications
through cloud migration, optimisation
and transformation programmes
• Providing expertise across
public, private and hybrid cloud
environments, enabling customers
to balance flexibility, performance,
resilience and cost efficiency
• Working alongside customers to
develop modern platforms capable
of supporting digital transformation
initiatives and future AI workloads
• Increasing demand for cloud platforms
capable of supporting data-intensive
and AI-enabled applications is
expected to drive continued investment
• Growing adoption of hybrid
and multi-cloud environments is
increasing demand for specialist
expertise across increasingly complex
technology estates
Addressable market 2026
(£bn)
£99bn
Our addressable market in the
UKand Ireland is currently worth
around £99bn and is expected
togrow at a four-year compound
annual growth rate (‘CAGR’) of
10.5% to £147bn by 2030.
Addressable market
2024–2030 (£bn)
10.5% CAGR
Calendar year data:
2024 and 2025 actuals
2026 onward are estimates
4-year CAGR
Source:
Softcat analysis based on external sources.
Our technology proposition
147
132
119
109
99
87
78
2024 2025 2026 2027 2028 2029 2030
Market trend
10 Softcat plc Annual Report and Accounts 2026
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Future opportunities
Link to strategy
Each of our five key market drivers aligns with and supports all strategic pillars outlined below:
Our response
Cyber security
Security remains the most consistent
technology priority for customers as
cyber threats, regulatory requirements
and AI adoption increase risk
andcomplexity.
• Providing comprehensive security
solutions spanning prevention,
detection, response and recovery,
helping customers strengthen
resilience against an increasingly
sophisticated threat landscape
• Expanding managed security and
threat monitoring capabilities, enabling
customers to improve visibility,
accelerate incident response and
reduce operational complexity
• Supporting customers in adopting
zero-trust principles, modern identity
solutions and robust governance
frameworks to secure users,
devices and data
• Helping customers secure modern
cloud, hybrid and AI-enabled
environments as attack surfaces
become more distributed and complex
• Supporting customers in simplifying
fragmented security estates
through platform consolidation and
integrated security architectures
Networking
andconnectivity
The rise of hybrid working, cloud
adoption, AI applications and
distributed infrastructure is increasing
demand for resilient, secure and
intelligent networks.
• Designing and deploying modern
networking solutions that support
hybrid working, cloud adoption
andincreasingly data-intensive
digital environments
• Providing secure and resilient
connectivity services, helping
customers maintain performance,
availability and user experience
across distributed operations
• Supporting customers with
software-defined networking,
wireless infrastructure and network
management solutions to improve
visibility and operational control
• Expanding managed networking
capabilities to help organisations
simplify infrastructure management
and optimise network performance
• The convergence of networking and
security technologies is creating
opportunities to support customers
through secure access and modern
network transformation projects
• Growing data volumes and real-time
application requirements are expected
to drive continued investment in next-
generation connectivity solutions
Data, AI
and automation
Organisations are moving beyond AI
experimentation towards wide-scale
deployment. The focus has shifted from
accessing AI tools to creating the data,
governance and operating foundations
needed to realise measurable
businessvalue.
• Expanding our AI and data consulting
capabilities to help customers move
from experimentation to deployment,
supporting strategy development,
use-case identification, governance
and adoption programmes
• Leveraging strong partnerships
with Microsoft, AWS, Google and
other leading vendors to deliver AI,
analytics and automation solutions
tailored to customer needs
• Continuing investing in specialist
skills and customer education to
help organisations understand
emerging technologies and realise
measurable business outcomes from
AI investments
• Helping organisations unlock value
from increasingly complex and
fragmented data estates through
advanced analytics, automation and
AI-powered decision making
• Growing demand for managed data,
AI governance and lifecycle services
as customers seek trusted partners to
support long-term AI adoption
Acquire more customers Sell more to existing customers
Maintain relevance and expand
ouraddressable market
Ease of doing business
People and culture
Read more about our strategy
on pages 14 to 17.
Market trend
11Annual Report and Accounts 2026 Softcat plc
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Customer proposition
A strong proposition with distinct advantage
Our long-term growth and ongoing success are powered by our special culture and
differentiated customer service, together with the breadth and depth of our solutions
andservices, across a well-diversified customer base.
Workspace
Hybrid
platforms
Cyber
security
Data, AI and
automation
Networking
and
connectivity
Technology proposition
Vendor management
400
+
vendors
Customer segments
Mid-market/small and
mediumbusiness
Enterprise Public sector
Technical and services offering
Advise Architect Implement Support Manage
Value proposition to our vendor partners
Access to a broad
customer base
Cost-effective route
to market
Strong distribution
and implementation
capabilities
Feedback mechanisms
for vendor products
and services
Communicating
value of innovations
to customers
Direct Distributors
Value proposition for our customers
A single IT infrastructure and services
provider with a broad proposition
Comprehensive and exceptional
customer service
Independent view of the
IT ecosystem
Value-added services with
integration capabilities
Solutions across
IT lifecycle
Ongoing training and advice
on new products
Support and delivery of upgrades
and renewals
Monitoring and management of
licensing/subscription agreements
Customers often have limited
in-house IT resources
Customers
12 Softcat plc Annual Report and Accounts 2026
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98%
customer satisfaction from
over6,600 responses
Our customers, enabled
byourpeople
Our customers are supported by dedicated
Sales, Technical and Service teams that
work together to deliver exceptional
outcomes. We remain focused on
building long-term, trusted relationships,
helping organisations navigate an
increasingly complex technology
landscape shaped by AI, cyber security,
data, cloud and digital transformation.
Our customer-centric approach
combines the acquisition of new
customers with the continued expansion
of existing relationships, underpinned
by three priorities:
• fostering a high-performance and
collaborative sales culture;
• simplifying the customer journey
through seamless engagement
across Softcat; and
• maintaining the relevance of our
proposition through continuous
investment in people, capabilities
and services.
Developing trusted advisers
We continue to invest heavily in the
development of our account managers,
sales specialists and technical experts,
helping them build the skills required to
become trusted advisers to customers.
Our teams are focused on delivering
high-quality outcomes, combining deep
commercial understanding with
technical expertise to recommend
solutions that address specific business
challenges. Customers increasingly
benefit from a broad network of
relationships across Softcat that deepen
over time and strengthen the quality of
support we provide.
Delivering a differentiated
customer experience
Customer feedback remains central to how
we develop our business. Insights from our
annual customer experience survey help
shape our investment priorities and ensure
our capabilities remain aligned to the
technologies and services that matter
most to our customers.
Our broad technology offering is
supported by a diverse range of account
managers, technical architects, solution
specialists, consultants, managed service
professionals and Customer Experience
teams. Customer Success Managers play
an important role in helping large and
complex customers realise value from
their technology investments, working
closely with Service Delivery teams to
support strategic planning, executive
engagement, value realisation and
ongoing relationship management.
Thisco-ordinated approach helps ensure
the effective delivery of increasingly
complex solutions while strengthening
customer loyalty and advocacy.
Supporting customers’
sustainability ambitions
Our sustainability specialists work
alongside technical architects,
procurement experts and account
managers to help customers better
understand the environmental impact
oftheir IT estates and identify practical
opportunities to improve efficiency,
reduce waste and support broader
sustainability objectives. By combining
technical knowledge with commercial
expertise and strong vendor partnerships,
we help customers embed sustainability
considerations into technology decisions
and deliver outcomes that are aligned to
their business priorities.
Strengthening our expertise
andculture
Our ability to deliver outstanding
customer outcomes starts with
attracting, developing and retaining
talented people. We continue to invest
in our technical, sales and service
capabilities, expanding our expertise in
strategically important areas, while also
enhancing our ability to support larger
and more complex organisations.
Our culture remains a key differentiator
and is built on trust, empowerment,
collaboration and a commitment to doing
the right thing for customers. By creating
an environment where people can
develop their careers, share knowledge
and enjoy themselves, we strengthen
ourability to innovate, deepen customer
relationships and sustain long-term
success. We remain committed to
fostering an inclusive workplace where
everyone can thrive and contribute to
ourcontinued growth.
During the year, we launched Softcat
Cares, our brand-new Customer
Experience tool designed to
strengthen how we handle
escalations and complaints as an
organisation, ensuring they are dealt
with in a clear, structured manner.
The framework is already having
apositive impact and helping us
maintain our overall high standards.
Ensuring all customers get the support they need
A lot of the value of our business is the happiness
ofour customers.
Luke Thomas
Company Secretary
13Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Strategy
A proven strategy for sustainable growth
Successful execution of
oursimple but effective
strategy supports
ourongoing success
throughthe acquisition
of newcustomers
andexpansion of
walletshare with
existing customers.
How our strategy delivers
sustainable growth
The virtuous cycle of sustainable
growth and investment that we
deliver is powered by our special
culture. This has underpinned
oursuccess to date, and it will
continue todrive our growth
intothe future.
Our culture creates passionate
teams of people who work
collaboratively tomeet the needs
of their customers in a way that
differentiates us from competitors.
The resulting trust and loyalty
encourage customers to rely on
usto provide more of their IT
infrastructure requirements each
year, fuelling further investment
inour proposition andreinforcing
our competitive advantage
overtime.
Investing for future growth
In an increasingly complex
technology landscape, the
breadth of our offering and our
wealth of expertise are becoming
ever-greater sources ofadvantage.
That’s why wecontinue to invest in
our systems and processes to
ensure that our employees have
the besttools and resources at
their disposal, while making it easy
for customers and vendors to do
business with us.
Our strategy
Acquire more customers Sell more to existing customers
During the year we grew customer
numbers butwe still only serve an
estimated one in fiveof our
targetmarket.
• We are constantly innovating and
evolving our customer proposition
• Penetration of target market remains
low with good growth potential
• Long-term growth in customer base
reflects strong retention and success
in curating new relationships
The opportunity to help customers
navigate an increasingly complex
arrayof technology choices has never
been greater.
• Continued investment in tools and
training for employees
• Opportunities to increase customer
wallet share as longer tenure leads to
more gross profit transacted with us
• Continuous year-on-year increases
ingross profit per customer
Progress in FY2026
Future focus
Overview
Our customer base grew by 3.4% during
the year, with success across each of our
key segments: mid-market, enterprise
and public sector. Average headcount
increased during the year by 10.8%,
driven by investment in our Sales team,
including supporting specialists and
Technical teams, as well as a full-year
impact of the Oaklandacquisition.
We have continued to respond to the
rapid pace of innovation across our
industry by investing in our capabilities
to support the evolving technological
needs of our customers. This enabled
usto strengthen the trust placed in
usbyour customer base and further
increase our market share.
Our customer base accounts for
approximately 20% of the overall
addressable market. We will continue
totarget new accounts through further
investment, training and development
ofour sales team and allowing our
unique culture to flourish. We are
constantly developing our offerings
toensure close alignment with our
customers’ priorities and toreflect
expectations of future market trends.
The pace ofchange across the IT
infrastructure landscape remains relentless,
whether it’s the solutions weare selling,
thenature of deployment channels orthe
manner in which technology is consumed.
This provides Softcat with anexciting
opportunity to take a bigger share of a
fast-growing market. We intend to remain
akey partner to both established and
emerging technology vendors, sharpening
our skills and capabilities around the
dynamic range of products, services and
channels they are bringing to market.
Increase in customer base
duringthe year
+3.4
%
Increase in gross profit per
customer during the year
+20.6
%
14 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
Our four engines of growth
Operational
excellence
A special
culture
Sales and
customer
excellence
Broadest
offering
GP per customer
+14.7
%
5yr CAGR
Customer count
+2.4
%
5yr CAGR
• Customer count is defined as the
number of customers spending
atleast £1 with Softcat in each of the
two preceding 12-month periods.
Customer data
Customer countGP per customer
GP per customer
+10.7
%
5yr CAGR
Customer count
+6.1
%
5yr CAGR
• Customers that trade >£1k GP
ina single year comprise approx.
99%ofGP in each year.
• The rate of growth in GP per
customer and number of customers
in this cohort is more evenly balanced
than in the total customer count.
Customers >£1k GPGP per customer
Customers delivering at
least£1kGP in a single year
Customer count
andGPpercustomer
Our culture remains the most important
foundation of our success. We have
strengthened employee engagement,
maintained a market-leading employee
net promoter score, expanded and
upgraded our office estate, and further
empowered local office leadership teams.
We also continued investing in learning,
recognition and wellbeing, ensuring
ourculture evolves whilst retaining the
valuesthat have underpinned Softcat’s
long-term success.
We have continued to invest in our
Salesand Specialist teams, helping
customers navigate increasingly
complex technology decisions and
adopt emerging technologies such
asAI.Customer growth and gross
profitper customer accelerated
andwefurther strengthened our
engagement capabilities, enabling
ustosupport organisations of all
sizeswith greater technical expertise,
insight and service excellence.
We delivered broad-based growth
across our five technology towers
duringthe year, led by data centre
infrastructure, networking and security,
workplace, and services. Oakland
strengthens our data, automation and
AIconsulting capabilities, enabling
earlier customer engagement, while
continued investment in developing
technical skills and services across each
tower will deepen our proposition and
extend our reach.
During the year, Softcat continued
tomake progress with its investment
inmodern business systems, data
platforms and AI-enabled tools,
including proprietary solutions such
asCatNav. We also strengthened
datagovernance, analytics and
processautomation, improving
productivity, decision-making
andcustomer experience while
buildingascalable platform for
futuregrowth.
We continue to invest across our four engines of growth, to help
us further strengthen our competitive advantages and realise our
longer-term ambitions.
Why it’s important and
howwehave delivered
11,000
10,000
10,500
9,500
9,000
8,500
8,000
£60k
£40k
£50k
£30k
£20k
£10k
£0k
10,000
9,000
8,000
7,000
6,000
4,000
FY21
FY21
FY22
FY22
FY23
FY23
FY24
FY24
FY25
FY25
FY26
FY26
£80k
£60k
£50k
£70k
£40k
£30k
£20k
£0k
5,000
£10k
15Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Strategy in action
The challenge
ICBF’s 180TB, ten-year-old storage
system was running out of capacity just
as the National Genotyping Programme
scaled up from analysing 200,000 animals
a year to over one million. This surge in
data created urgent performance, capacity,
and timeline pressures. Tight government
reporting schedules, public-sector
tender requirements, andthe need
forhigh-performance infrastructure
made on-time delivery critical to avoid
programme disruption.
The solution
Softcat designed and delivered a
scalable, high-performance solution
built on NetApp AFF storage with Cisco
networking. The deployment provided
over 300TB of fast, low-latency capacity,
fully integrated with ICBF’s Oracle and
HPC environments. When Cisco hardware
was unexpectedly delayed, Softcat
sourced temporary replacements from
Europe to keep the project on track.
Softcat engineers managed installation,
configuration, and post-deployment
consultancy — ensuring a smooth, reliable
setup tailored to ICBF’s evolving needs.
The impact
Up to 25% reduction
inprocessing time for
geneticevaluations
Scalable storage to
supportfuture research
andnational programmes
Reliable infrastructure
delivering peace of mind
andoperational efficiency
ICBF now processes genetic and
DNAdata significantly faster, with
majortime savings across cattle and
sheep evaluations. The system is
stable,high-performance, and scalable,
supporting billions of data points and
future national programme growth.
ICBFcan run development and testing
environments without disrupting
production, and the new platform
strengthens Ireland’s global position in
agricultural genomics. The dependable
infrastructure gives the organisation
confidence to focus on supporting farmers
and advancing sustainable breeding.
300TB
+
initial NetApp storage
delivered(later expanded
byafurther 150TB)
25
%
faster processing delivered
forgenetic evaluations
1—2
days saved per evaluation cycle
for cattle and sheep workflows
Read the full case study online
www.softcat.com/about-us/
case-studies/accelerating-
genetic-insights-softcat-
delivers-irish-agriculture
Accelerating genetic insights for the Irish
CattleBreeding Federation: Softcat delivers
forIrish agriculture
ICBF needed a fast, scalable storage solution to support the rapid growth of Ireland’s
National Genotyping Programme. Softcat delivered and installed a high-performance
NetApp and Cisco solution on time, expanded storage to over 300TB (later expanded
by 150TB), overcame supply chain delays and provided ongoing expert support.
Softcat delivered exactly what we
needed, when we needed it, to the
specification we demanded. Was it
fraught at times? Absolutely. But
the team went above and beyond to
source kit and keep us on track.
Jonathan Flack
Senior Systems Administrator, ICBF
16 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
The University wanted to move towards
a more connected model in which data
could be used to help colleagues act
sooner and more effectively.
The solution
Softcat and Oakland worked with the
University of Northampton alongside
Microsoft and Boomi to support a
connected approach to the programme.
Rather than treating the requirement as
a standalone technology implementation,
the engagement focused on helping the
University move from strategic intent
toan actionable delivery plan, with the
right partners, technologies and methods
of working all aligned around the
sameobjective.
Softcat and Oakland worked closely with
stakeholders across the University to
identify and prioritise the use cases that
would shape the first phase of delivery.
This meant getting a clear understanding
of where improved data visibility would
have the biggest impact, where systems
needed to connect, what ‘good’ looked
like from a reporting perspective, and
how everything aligned with wider
operational priorities. What emerged
from this process was something
broader than expected, with additional
opportunities identified beyond the
initial scope, helping to create a more
holistic roadmap for future development.
The impact
Better foundations for
proactive, evidence-based
decisions around student
engagement, retention
andwelfare
Reduced fragmentation
through a more central,
governed and connected
dataenvironment
Stronger internal capability
and a scalable platform to
support future use cases
across the University
Although the programme is part of a
broader transformation journey, the
benefits already being targeted are
significant. At the highest level, the
University is creating the conditions
formore consistent, joined-up and
evidence-based decisions. Instead
ofrelying on fragmented extracts and
individually interpreted spreadsheets,
teams are moving towards a model
where authoritative data can be brought
together, understood more clearly and
used with greater confidence.
That has particularly strong implications
for the student experience. A more
connected view of attendance,
engagement and progression can help
the University identify issues earlier and
respond more effectively. Rather than
waiting for problems to show themselves
after the fact, colleagues at the University
can work with better visibility and be more
proactive in the support they provide.
Navinder Kaur (Head of Application
Services) highlighted that principle when
discussing student-related use cases,
explaining that, with welfare front of
mind, the University wants to identify
when a student is no longer engaging
sothat the appropriate support can be
offered sooner.
Read the full case study online
www.softcat.com/about-us/
case-studies/building-
connected-data-foundation-
support-student-success-
university-northampton
Building a connected data foundation
to support student success at the
University of Northampton
The University of Northampton is one of the UK’s youngest universities and positions
social impact at the heart of its mission. From its Waterside Campus, it is focused
onsupporting aspiration, creating opportunities and delivering impact through
teaching, research and engagement with the wider community.
The challenge
Like many large institutions, the University
of Northampton was working with a
broad and evolving applications estate.
Over time, important data had become
distributed across multiple systems,
teams and processes. That created a
familiar challenge for organisations
looking to become more insight-led:
there was valuable information available,
but it was difficult to bring together
inaway that supported timely,
confidentdecision-making.
For the University, this mattered at
bothan operational and strategic level.
Reporting on issues such as student
attendance, engagement and progression
was possible, but it was not straightforward
to connect information from different
systems and create a consistent,
trustedpicture.
That challenge was particularly
important in a university environment,
where the quality and timeliness of
information can directly influence the
support available to students.
We’ve had a great working
relationship with Softcat for many
years here at Northampton. Softcat
is a trusted partner of ours and
weknow we can go to them with
the confidence that what we’ve
asked for, we’re going to get.
Navinder Kaur
Head of Application Services
17Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
KPIs
Delivering sustainable profitable growth
The financial and non-financial key performance indicators shown below demonstrate the Group’s
progress against its strategic goals and delivery of financial performance and shareholder value.
Thesemetrics are referred to throughout this report and further discussed in more detail within
theChief Financial Officer’s Review on pages 20 to 23.
Revenue £m
1,975.1
Strategic link
Comments
• Revenue includes all income from the
resale of third-party software, hardware
and services, as well as the sale of
the Group’s own services. Revenue
is reported in accordance with IFRS
15 with some transactions (generally
hardware and internally delivered
services) reported gross (principal)
and others (generally software and
externally provided services) reported
net (agent). We report GII to help
provide a clearer view of underlying
growth and to support understanding
of key balance sheet movements.
Gross profit £m
616.3
Underlying operating profit £m
1
215.1
Strategic link
Comments
• Gross profit comprises revenue
net of third-party product costs,
supplier rebates and certain internal
direct costs.
Strategic link
Comments
• Underlying operating profit
comprises gross profit net of
underlying administrative expenses.
Statutory operating profit includes
the impact of non-underlying items.
Link to Directors’ remuneration
2
• For 2026, underlying operating profit
accounts for 80% of the weighting
for the Executive Directors’ annual
bonus, reflecting an important role
in measuring the delivery of in-year
shareholder value.
Gross invoiced income £m
1
4,719.7
Comments
• Gross invoiced income reflects gross
income billed to customers adjusted
for deferred and accrued items.
Underlying basic earnings per share p
83.2
Underlying cash conversion %
1
93.6
Comments
• Underlying basic earnings per share
(‘EPS’) is defined as underlying
profit after tax divided by the
weighted average number of shares
for the year.
Link to Directors’ remuneration
2
• EPS is a performance measure in the
targets for the Executive Directors’
Long Term Incentive Plan (‘LTIP’).
• Delivery of EPS growth contributes
indirectly to share price performance
and the ability to pay dividends,
both important elements in total
shareholder return (‘TSR’). TSR is also
a performance measure of the LTIP.
Comments
• Underlying cash conversion is net
cash generated from operating
activities before taxation and any
acquisition-related cash flows, net of
capital expenditure, as a percentage
ofunderlying operating profit.
• The five-year average for underlying
cash conversion is around the mid-point
of our annual target range of 85%–95%,
reflecting the highly cash-generative
nature of the business and disciplined
working capital management.
• In FY2022 there was a transient
expansion in year-end trade receivables
following the implementation in the
fourth quarterof a new finance system.
Financial
327.2
373.8
417.8
494.3
616.3
1,077.9
985.3
962.6
1,458.4
1,975.1
136.1
140.9
154.1
180.1
215.126
25
24
23
22
93.2
95.9
95.6
25
24
23
56.2
59.7
69.5
2,563.3
2,852.2
3,617.0
18 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
Sell more to existing customers
Non-financial
Acquire more customers
Maintain relevance and expand
ouraddressable market
Ease of doing business
People and culture
Link to strategy:
1. Gross invoiced income, underlying operatingprofit, underlying cash conversion and underlying
basic earnings per share are alternative performance measures. Please seepage 23 for further
definitions and reconciliations.
2. For more information on the remuneration ofthe Executive Directors, please see the Annual
Report on Remuneration on pages 102 to 112.
3. In FY2025, we undertook an exercise toimprove the quality of our customer data, which included
aligning all trading entities with a relevant parent company where necessary, resulting in a small
reduction in theoverall customer number. For comparability, the customer data and associated
average GPper customer in prior years have also been amended in line with the revised methodology.
Read more in our Chief Financial Officer’s Review; see pages 20 to 23.
Read more about our strategy onpages
14 to 17.
Customer base ’000
3
10.5
Strategic link
Comments
• Customer base is defined as the
number of customers who have
transacted with Softcat in both of
thepreceding twelve-month periods.
• Growth in this metric demonstrates
the ability of the sales force to win
new customers while also retaining
existing relationships.
• This is important for in-year
performance but also underpins
future growth.
Employee engagement score %
91
Strategic link
Comments
• The employee engagement score is
derived from responses to an annual
survey of all staff.
• Enthusiastic and highly motivated
people form the very core of the
Softcat business model and our
customer proposition.
Link to Directors’ remuneration
2
• Actions overseen by the Executive
Directors to maintain strong
employee engagement are reflected
in our employee net promoter
scores. 20% of the weighting (along
with customer satisfaction and
selected sustainability or inclusion
actions) is allocated for the Executive
Directors’ annual bonus, reflecting
the importance of a well-engaged
workforce to Softcat’s overall success.
Customer satisfaction %
98
Strategic link
Comments
• Customer satisfaction is defined as
the percentage of customers who
rate themselves as either ‘satisfied’
or ‘very satisfied’ in response to an
annual survey (possible responses
also include ‘dissatisfied’ and ‘very
dissatisfied’). In 2026, the survey had
6,671 respondents (2025: 6,089).
Link to Directors’ remuneration
2
• Actions overseen by the Executive
Directors to maintain strong
customer satisfaction are reflected in
our customer net promoter scores.
20% ofthe weighting (along with
employee satisfaction and selected
sustainability or inclusion actions) is
allocated for the Executive Directors’
annual bonus, reflecting the
importance of customers, who are at
the core of Softcat’s strategy.
Gross profit per customer £’000
3
58.5
Strategic link
Comments
• Gross profit per customer is defined
as gross profit divided by the number
of customers.
• New customers are included in the
calculation and tend to create a dilution
of the metric, but to a similar degree
from one financial year to another.
• The growth in this metric therefore
demonstrates the value created
by ever-deepening, long-term
relationships and the Group’s ability to
sell an increasing range of technologies
based upon genuine trust and loyalty.
90
92
90
88
91
94
97
98
98
98
34.2
38.0
41.7
48.5
58.526
25
24
23
22
9.8
10.0
10.2
25
24
23
19Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Chief Financial Officer’s review
within our own business and for customers,
asmore organisations move from
experimentation to broader deployment.
Gross profit (GP), our primary measure
ofincome, grew by 24.7% to £616.3m
reflecting the strength of our underlying
business performance. Growth was
supported by the contribution from
previously disclosed larger solutions
projects, the pull-forward of some
customer orders due to memory shortages,
and apositive vendor rebate contribution.
GP growth was broad-based across
customer segments and the technology
portfolio. Growth in corporate was
particularly strong, led by small and
medium together with enterprise, both
of which delivered strong double-digit
growth, supported by high single-digit
growth in public sector. By technology
area, GP growth was also broad-based,
with strong double-digit growth across
data centre infrastructure, networking
and security, and workplace, the latter
supported by aclear improvement in
demand for client devices.
By product type, software, hardware
andservices GP all grew double-digit.
Hardware growth was primarily driven
by datacentre and networking
infrastructure, including the contribution
from larger solutions projects, together
with client devices. Software GP growth
was broad-based with strength in
security solutions and Microsoft CSP,
while services growth was primarily
driven bythe contribution from
externally provided partner services.
Revenue is reported in accordance
withIFRS 15 with some transactions
(generally hardware, professional
services and internally delivered
supportand managed services)
reported gross (principal) and others
(generally software and externally
provided support and managed services)
Financial Summary
FY2026 FY2025 Change
Gross invoiced income split
– Software £2,598.6m £2,074.5m 25.3%
– Hardware £1,405.2m £992.2m 41.6%
– Services £715.9m £550.3m 30.1%
Total gross invoiced income
1
£4,719.7m £3,617.0m 30.5%
Revenue split
– Software £278.5m £227. 2m 22.6%
– Hardware £1,399.4m £985.7m 42.0%
– Services £297. 2m £245.5m 21.1%
Total revenue £1,975.1m £1,458.4m 35.4%
Gross profit £616.3m £494.3m 24.7%
Gross profit margin
2
13.1% 13.7% (0.6)% pts
Underlying operating profit
3
£215.1m £180.1m 19.4%
Underlying operating profit margin
2
4.6% 5.0% (0.4)% pts
Non-underlying items £(18.7)m £(7.2)m 159.7%
Statutory operating profit £196.4m £172.9m 13.6%
Gross profit per customer
4
£58.5k £48.5k 20.6%
Customer base
4
10.5k 10.2k 3.4%
Underlying cash conversion
5
93.6% 95.6% (2.0)% pts
Successful execution delivering
strong profitable growth
We have continued to invest in the long-term
growth potential of Softcat, increasing headcount,
investing innew office capacity and continuing
todevelop our data and digital platforms.
Katy Mecklenburgh
Chief Financial Officer
1. Gross invoiced income reflects gross income
billed to customers adjusted for deferred and
accrued revenue items. This is an Alternative
Performance Measure (APM). For further
information on this, please refer to page 23.
2. Gross profit margin and underlying operating
profit margin are both calculated as a
percentage ofgross invoiced income.
3. Underlying operating profit and underlying
operating profit margin are APMs. For further
information on this, please refer to page 23.
4. Gross profit per customer is defined as gross
profit generated over the last twelve-months
divided by the customer base. Customer base
is defined as the number of customers who
have transacted with Softcat in both of the
preceding twelve-month periods.
5. Underlying cash conversion is defined as net
cash generated from operating activities
before taxation and any acquisition related
cash flows, including deferred consideration
outflows, net ofcapital expenditure, as a
percentage of underlying operating profit.
This is also an APM. Forfurther information on
this, please refer to page 23.
Gross profit, revenue and gross
invoiced income
Our outstanding FY2026 performance
demonstrates the strength of our
business model and the benefits of
consistent strategic execution. We
continued to support a diverse range
ofnew and existing customers with their
IT infrastructure requirements, drawing
on our deep expertise, comprehensive
product and services offering, and the
exceptional service delivered by our
highly engaged employees.
We are also benefitting from the recent
investments we’ve made in systems and
data, people and our office network.
These investments have strengthened
our capabilities, improved our internal
operations and supported further
market share gains and long-term
sustainable growth. They also position
us well to capture the benefits of AI, both
20 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
reported net (agent) which can make
revenue trends hard to understand.
Wetherefore continue to report GII to
help provide a clearer view of underlying
growth and to support understanding
ofkey balance sheet movements.
FY2026 revenue grew overall by 35.4%
driven by: (1) hardware revenue growth
of 42.0% reflecting strong datacentre,
networking, server and compute sales,
supported by larger solutions projects.
Hardware accounts for a higher mix of
revenue than GII and is the main reason
total revenue growth exceeds GII growth
during the year; (2) software revenue
growth of 22.6% which was slightly
behind GII growth of 25.3%, primarily
reflecting a mix shift into lower margin
products including Microsoft CSP
agreements; and (3) services revenue
growth of 21.1% which was also behind
GII growth, reflecting ahigher share of
externally provided services at lower
margin (when reported on a net basis).
GII increased 30.5% to £4,719.7m, mainly
driven by strong growth in hardware, as
discussed above. Software GII grew by
25.3% with strength in cybersecurity
licencing software together with
Microsoft CSP deals, while services
growth of 30.1% was driven by a growing
share of partner provided business.
As shown in the table below, GII growth
decelerated slightly to 28.5% in H2
compared with 33.3% in H1, primarily
reflecting the greater contribution in H1
from larger solutions projects and some
customer orders pulled forward due to
memory shortages.
During FY26, GII grew ahead of GP with
gross margin declining year-on-year to
13.1% (FY2025: 13.7%). The decline was
driven by strong performance in lower
margin products including client devices
and more public sector work going via
framework arrangements. In addition,
Microsoft grew strongly with margin
impacted by the fee structure changes
which caused a mix from EAs (Enterprise
Agreements) into CSPs (Cloud Solution
Providers) and larger solution deals at
low margins had a dilutive impact, with
these two factors mainly impacting H1.
Gross profit growth accelerated in H2,
despite the stronger base comparative
and lower contribution from the large
solution projects. This acceleration was
driven by broad based performance
across all technologies and customer
segments but with particular strength
insmall and medium customers and a
higher number of deals over £0.5m.
H1
FY2026
H1
FY2025 Change
H2
FY2026
H2
FY2025 Change
GII £2,008.6m £1,507.1m 33.3% £2,711.1m £2,109.9m 28.5%
GP £269.9m £220.2m 22.6% £346.4m £274.1m 26.4%
GP/GII % 13.4% 14.6% (1.2) pts 12.8% 13.0% (0.2) pts
Customer KPIs
During the year, GP per customer grew
by 20.6% to £58.5k (FY2025: £48.5k) and
the customer base expanded by 3.4% to
10.5k (FY2025: 10.2k). Net new customer
numbers grew across all customer
segments, with the highest growth in
ourmid-market segment.
As the longevity of the relationship
withour customers increases, the GP
transacted with them also increases.
Over time, customers tend to buy across
more technology areas and an increasing
range of vendors. Loyalty, as measured
by a lower rate of customer churn, also
significantly increases. We track this
bymeasuring core KPIs among those
customers transacting over £1k of GP
with us each year, at which point average
churn drops significantly. The number
ofcustomers in this more stable cohort
grew by 7.1% to 8.8k during the year,
with the average GP delivered from each
of those customers expanding by 16.5%
to £70.0k.
+20.6
%
growth in GP per customer
The long tail of customers with whom we
interact less often, along with customers
who have not purchased from Softcat
inthe last 12 months or at all, constitute
future growth opportunities. The balance
between winning new customers and
doing more with existing customers is
integral to our sales model.
Internal analysis, incorporating data
from industry sources, indicates that our
total addressable market in the UK and
Ireland is more than £99bn, growing
atan annual average rate of around
10.5%. We estimate that we serve
approximately 20% of the customers in
our target market in the UK and Ireland,
based on those who trade with us in two
consecutive 12-month periods, with an
average 20-25% share of wallet. We
therefore continue to see a significant
future growth opportunity, which is
supportive of our strategy to attract
newcustomers and go deeper with
ourexisting customers.
21Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Operating profitability and
investment in future growth
Underlying operating profit of £215.1m
(FY2025: £180.1m) increased by 19.4%
year-on-year. This reflects GP growth of
24.7%, partially offset by a rise of 27.7%
in underlying operating costs, which
includes both the ongoing and one-off
cost investments we have made in the
year to drive future growth.
Underlying operating cost growth was
driven by increased commissions in line
with commissionable GP growth and a
16.0%increase in wages and salaries.
During the year, average headcount grew
by10.8% (7.7% year-on-year excluding
Oakland), while closing headcount grew by
9.7% year-on-year (8.0% growth excluding
Oakland). Inaddition to the annualised
impact ofthe step up in Employers’
National Insurance Contributions,
underlying operating costs also include
significant investment in expanding
ourinternal ITteam and corporate
development capability, investment in
ourdata and digital strategy, and office
refurbishment costs. In addition, several
one-time items were also recognised in
underlying operating costs, including the
one-off free share award to employees, an
overperformance element of variable pay
and employee incentives, and advisory
costs relating to the acquisition of GDT.
As a result of the above, the ratio of
underlying operating profit to gross profit
has decreased to 34.9% (FY2025: 36.4%).
Statutory operating profit of £196.4m
(FY2025: £172.9m) increased by 13.6%
year-on-year, reflecting the impact
ofnon-underlying costs of £18.7m
(FY2025: £7.2m).
Non-underlying costs
Non-underlying costs recognised during
the year include system development costs
of £15.6m relating to the implementation
of the new cloud-based sales system
andHR system. In addition, there is a
£3.1m charge relating to the acquisition
of Oakland.
Chief Financial Officer’s review continued
Corporation tax charge
The effective tax rate (ETR) for FY2026 was
25.8% (FY2025: 25.4%). The difference
between the ETR and the UK statutory
rate of 25.0% primarily reflects the
disallowable deferred consideration
relating to the acquisition of Oakland
and a small impact from non-deductible
expenses. Our tax strategy continues to
be focused on paying the right amount
of tax in the right jurisdiction, at the
righttime.
Cash flow and cash conversion
Cash and cash equivalents at the FY2026
balance sheet date increased by £17.6m
to £199.9m (FY2025: £182.3m). Strong
cash generation during the year more
than offset the cash outflows relating to
total dividend payments of £92.5m and
a£45.0m share buyback programme.
Underlying cash conversion represents
net cash generated from operating
activities (including non-underlying
capex-like cash costs), before tax and any
acquisition-related cash flows, including
deferred consideration outflows, net of
capital expenditure, as a percentage of
underlying operating profit. Underlying
cash conversion for the year was 93.6%
(FY2025: 95.6%), reflecting continued
good working capital management,
offset by investment in IT systems
andoffices.
During the year, we have continued
toinvest in Softcat’s future growth by
increasing headcount and building new
capabilities, developing our data and
digital platforms, investing in core
systems, IT capability, and our office
network. In addition, the Group completed
its first ever share buyback programme
totalling £45.0m inFebruary 2026.
Atotal of 3,352,161 ordinary shares
werepurchased at a volume weighted
average price of 1,333p per share and
subsequently cancelled. In the second
half of the year, we established a £50m
revolving credit facility which remained
undrawn at the year-end date.
After the balance sheet date, on
17September 2026, Softcat announced
the $1,050m (£785m) acquisition of
GDT,a leading US-based multi-vendor
ITsolutions provider. The acquisition
isaligned with our existing strategy,
increasing the Group’s scale and
capability in the US and strengthening
our ability to serve the international
needsof multinational customers.
The consideration will be funded
through a combination of cash, new debt
facilities comprising a term loan and
revolving credit facility, and net proceeds
of £346m from the issuance of new
ordinary shares. Following completion
ofthe acquisition, estimated net debt
leverage is forecast to be c.1.3x and
expected to be below 1.0x by July 2028.
Moving forward, outside of temporary
requirements to support material
strategic investments, the group will
target a net debt to EBITDA ratio of
0.5xto 1.0x.
Our capital allocation policy continues
to prioritise investment in long-term
organic growth to facilitate further share
gains in our expanding addressable
market; secondly to maintain a progressive
ordinary dividend. Remaining excess
capital is then either allocated to
compelling strategic investments or
isreturned to shareholders, subject
tonet debt leverage being within our
target range.
Finance net income
During the year, net interest income
totalled £6.4m (FY2025: £5.3m).
Theincrease year-on-year was driven
byhigher interest income earned on
cash and cash equivalents.
Dividend and share buyback
A final ordinary dividend of 21.6p per
share (FY2025: 20.4p), amounting to
£46.6m (FY2025: £40.8m), has been
recommended by the Board of Directors.
This brings the total ordinary dividend for
the year to 31.5p per share (FY2025: 29.3p),
amounting to £66.1m (FY2025: £53.9m).
Ifapproved by shareholders, the final
ordinary dividend will be payable on
21December 2026, to shareholders
whose names are on the register at the
close of business on 13November 2026.
Shares in the Groupwill be quoted
ex-dividend on 12November 2026. The
last day for dividend reinvestment plan
(‘DRIP’) elections is 30November 2026.
Including the £45m share buyback that
was completed in February 2026, the
total cash returned to shareholders
during the year is £137.5m. Following
payment of the final ordinary dividend,
the total amount returned to shareholders
since becoming a public company will
be £753.5m.
22 Softcat plc Annual Report and Accounts 2026
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Alternative Performance Measures
The Group uses several non-Generally
Accepted Accounting Practice (‘non-GAAP’)
financial measures in addition to those
reported in accordance with IFRS. The
Directors believe that these non-GAAP
measures which are set out below, assist
in providing additional useful information
on the underlying trends, sales
performance and position of the Group.
Consequently, non-GAAP measures are
used by the Directors and management
for performance analysis, planning and
reporting. These non-GAAP measures
comprise gross invoiced income
(or‘GII’), underlying operating profit,
underlying cash conversion and
underlying basic EPS.
1. Gross invoiced income is a measure
which correlates closely to the cash
received by the business and
therefore aids the user’s understanding
of working capital movements in the
statement of financial position and
the relationship to sales performance
and the mix of products sold. Gross
invoiced income reflects gross income
billed to customers adjusted for
deferred and accrued revenue
asreported in the IFRS measure.
Areconciliation of IFRS Revenue
togross invoiced income is
providedwithin Note 2 of the
financial statements.
2. Underlying operating profit reflects
statutory operating profit, adding
back non-underlying costs.
Non-underlying costs comprise items
which, in the opinion of management,
should be identified and excluded to
provide a consistent and comparable
view of the underlying performance
of the Group’s ongoing business.
They are unusual because of their
size, nature (one-off, non-trading
costs) or incidence.
When evaluating the nature of an item,
management considers the following
factors, both individually and
incombination:
• whether the item is related to
activities outside the Group’s primary
business activities;
• the specific circumstances that led
tothe recognition of the item;
• the likelihood that the item will
recur; and
• whether an item is cash or non-cash.
Non underlying costs
2026
£m
2025
£m
Oakland acquisition costs 3.1 1.9
Major system development costs 15.6 5.3
18.7 7.2
3. Underlying cash conversion ratio comprises net cash generated from operating
activities before taxation and any acquisition related cash flows, including deferred
consideration outflows, net of capital expenditure, as a percentage of underlying
operating profit. Underlying cash conversion is an indicator of the Group’s ability
to convert profits into available cash. A reconciliation to the adjusted measure for
cash conversion is provided below:
2026
£m
2025
£m
Net cash generated from operating activities 157. 5 140.7
Income taxes paid 50.5 46.8
Cash generated from operations 208.0 187.5
Purchase of property, plant and equipment (6.0) (11.8)
Purchase of intangible assets (0.6) (3.4)
Cash generated from operations, net of capital expenditure 201.4 172.3
Underlying operating profit 215.1 180.1
Underlying cash conversion ratio 93.6% 95.6%
Net cash generated from operating activities includes £15.6m (2025: £5.3m) of
non-underlying costs. Acquisition related cash flows not included in the underlying
cash conversion ratio are the acquisition of subsidiaries net of cash acquired of £Nil
(2025: £7.4m) and acquisition costs of £Nil (2025: £0.7m), both of which are included
in investing activities.
4. Underlying basic earnings per ordinary share reflect statutory basic earnings per
ordinary share, adjusted for the profit after tax impact of non-underlying costs.
2026
Pence
2025
Pence
Underlying earnings per share – Basic 83.2 69.5
The calculation of the basic earnings per share is based on the following data:
2026
£m
2025
£m
Earnings
Earnings for the purposes of earnings per share being
profit for the year 150.3 133.0
Non-underlying costs 18.7 7.2
Tax effect of non-underlying costs (4.1) (1.4)
Underlying earnings for the purposes of earnings per
share, being profit for the year 164.9 138.8
The tax effect of non-underlying costs varies depending on the nature of the costs.
The weighted average number of shares is given below:
2026
#m
2025
#m
Number of shares used for basic earnings per share 198.3 199.7
Katy Mecklenburgh
Chief Financial Officer
13 October 2026
23Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Engaging with all our stakeholders
Section 172 – Stakeholder engagement
The Directors of Softcat understand that the business has
many stakeholders. It is a key responsibility of the Board
tomaintain strong connections with the stakeholders so
thebusiness can operate effectively.
In this section we identify our key
stakeholders, explaining why and how
the Group and Directors actively engage
with them. We set out some metrics
used to measure success and some of
the outcomes of our engagements.
Regular and effective engagement with
Softcat’s stakeholders is fundamental to
our success and drives value creation
over the longer term. A comprehensive
schedule exists which provides the
Board with information on each of its
stakeholders throughout the year and
direct engagements are arranged with
the Board so that the Board is kept
updated. The Board considers that it
acts to promote the success of the
Group, leveraging on the skills and
expertise throughout the business to
make sure the Board has due regard
tothe interests of its stakeholders.
We define our key stakeholders as
individuals or groups who have an
interest in, or are affected by, the
activities of our business. The Board
believes a good understanding of our
key stakeholders and their needs is
essential to deliver sustainable value
creation over the long term, bringing
benefits to both our shareholders and
our stakeholders.
Director responsibilities
Our Directors are fully aware of their
responsibilities under Section 172(1)
ofthe Companies Act 2006 (the ‘Act’).
The Board considers that, in its decisions
and actions taken, it has acted in a way
that would promote the success of the
Group for the benefit of its members as a
whole, whilst having regard to stakeholders
and matters set out in Section 172(1) (a-f)
of the Act. The Directors’ responsibilities
under Section 172 are rooted in our
culture, our values and particularly
ourpurpose: ‘we help customers use
technology to succeed, by putting our
employees first’.
Section 172 requires our Directors
toconsider the likely long-term
consequences of their decisions, and
they fulfil this duty through a range of
established processes. At each Board
meeting, the Board receives standing
updates on key market developments
and the Group’s operational and
financial performance. Members of the
Senior Leadership Team also provide
regular updates on matters including
business performance, market changes,
and customer and employee issues,
often requiring direct engagement
withemployees, customers and key
suppliers. The Board also undertakes an
annual strategy review, which includes
presentations from key business areas
and consideration of a three-year
financial plan.
Board review and information
frameworks provide comprehensive
coverage in respect of all of Softcat’s
stakeholders and it gives the Board
aforum to be aware of and discuss
stakeholder issues at regular intervals.
Our key stakeholders
The Board has identified Softcat’s
keystakeholders as our employees,
customers, suppliers and vendors,
investors, and the environment and
communities in which we operate.
Thepotential impact of the Group’s
operations on each of our stakeholders is
an important consideration for the Board.
The Board has approved a framework
ofkey topics which ensures that regular
updates are received and discussed by
the Board regarding each stakeholder
group. On occasion the Board directly
engages with its stakeholders, when
thisis the most effective method of
engagement. The Board’s approach
toengagement and stakeholder
management ensures it remains well
informed and able to make appropriate
considerations when deciding Softcat’s
strategy and other business decisions.
The following pages set out how we
engage with stakeholder groups, how
relationships with them are monitored,
and how their interests have influenced
decisions made by the Board.
Read more elsewhere in this
Strategic Report
Our report on social value is on pages
30to 37.
Our report on Climate-related Financial
Disclosures and Sustainability is on
pages 38 to 56.
Our Corporate Governance section is on
pages 64 to 119.
24 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Likely long-term consequences
Employee interests
Relationships with customers, suppliers and others
Impact on the community and environment
Maintaining a reputation for high standards of business conduct
Acting fairly between shareholders of the Company
• The CEO provides updates,
covering culture, competitive
activity, market trends
andcustomers.
• The CFO provides updates,
including on Group
performance, investment
capacity, the needs of the
business and on sustainability.
• A formal annual Board
strategy review session is
held, with progress updates
throughout the year.
• The Board frequently engages
with customers, vendors
andemployees.
• The CEO and CFO conduct
roadshows with current and
prospective shareholders. The
Chairman engages with the
largest shareholders onmatters
of governance.
• A schedule of matters is
reserved to the Board which
facilitates formal decisions
andapprovals.
• Strategic discussion by the
Board reflects the Section
172 factors, in particular on
long-term value creation.
• The Board receives sufficient,
timely, accurate and
comprehensive information
to support high-quality
review, discussion and
decision making.
• All Board items are clearly
marked for either approval,
discussion or noting.
• The Chairman ensures
sufficient time is allocated
for the Board to review and
approve decisions.
• Duties to our stakeholders
are taken into account
as appropriate when
makingdecisions.
• The Board considers and,
if appropriate, approves all
items where an approval
request is made.
• Actions are taken to implement
the Board’s decisions. These
are captured by the Company
Secretary so that outcomes are
reported back to the Board.
• Actions are also taken as a
result of engagements and
surveys with stakeholders,
particularly for our employees
and customers.
Decision making by the Board
Board information Board discussion Board decisions
Section 172 considerations
25Annual Report and Accounts 2026 Softcat plc
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Section 172 – Stakeholder engagement continued
Employees
Our employees are at the
heart of our business and are
critical to driving Softcat’s
continued success.
How we engaged and monitored
• The Board operates an extensive
framework of employee engagements
and monitoring of employee views.
These are captured in a twelve-month
forward schedule which is managed
by the Company Secretary to ensure
there are sufficient engagement
opportunities and comprehensive
information flows to the Board.
• Lynne WeedaII, our Designated
Non-Executive Director for Workforce
Engagement, is responsible for
ensuring we have an effective
employee engagement process. The
Board conducts a comprehensive
engagement review between the
Non-Executive Directors and each
Softcat office.
• Each year we hold a ‘Kick Off’
event, which all employees are
invited to attend in person. This
provides the Executive Directors
with an opportunity to engage
with all employees together. The
event includes presentations on key
achievements of the year and key
goals in the coming year. Vendors also
attend in an exhibition area, providing
them with a further opportunity to
engage with employees. Key achievers
in the business are celebrated in an
employee awards event.
• Through the Nomination Committee,
management presents a succession
plan on key positions in the Company.
Effective leadership is vital to maintain
our special culture, capabilities and
performance, all of which benefit our
key stakeholders. The Committee
provides oversight and constructive
challenge to management to ensure
that robust plans are in place to
maintain high-quality leadership
for the benefit of the Group and
itsemployees.
• We hold an annual employee
engagement survey, the results of
which are discussed with the Board,
with an action plan to tackle the issues
raised. Results are compared against
last year’s equivalent questions to
track progress. Quarterly surveys are
also discussed with the Board on the
performance and engagement of our
most senior managers.
• Regular all-hands meetings are held
toupdate employees on the business.
This includes opportunities for
employees to submit questions to
Directors and senior management
after the event for a response.
Feedback on these meetings is
shared with the Board.
Key topics of engagement
• Office culture and leadership
• Pay and reward structures
• Recruitment and ongoing investment
for long-term organic growth
• General wellbeing and job satisfaction,
including recognition of achievements
• Sustainability
• Diversity and inclusion
• Workplace strategy
Outcomes
The Board reviewed, approved or
endorsed outcomes, including:
• The Board confirmed that the
engagement programme between
Non-Executive Directors and each
Softcat office was working well.
• Each year the Board reviews and
approves its capital allocation
framework (see pages 74 and
75) which defines priority
areas for investment. We look
to invest in employees and
systems and processes to further
empower employees and deliver
enhancements to the ease of
doing business.
• Given the importance of employee
engagement to the success of
Softcat’s strategy, the Remuneration
Committee of the Board includes
performance metrics in the Executive
Directors’ annual bonus plan in respect
of good employee engagement.
Read more in our Annual Report
onRemuneration on pages 102 to 112.
• We continue to invest in improvements
to our internal IT infrastructure. This
was included and approved in the
Board’s annual operating budget
and three-year plan. Softcat’s legacy
Payroll and People platforms were
updated to a modern integrated,
platform, which has improved
processes and reporting. The
investment is designed to improve
employees’ user experience and
enhance their productivity.
• An annual review of salaries for all
roles was undertaken and discussed
with the Remuneration Committee,
on behalf of the Board.
• The Board welcomed as a successful
metric an employee net promoter
score of 56 and employee
engagement of 91%.
• The Board has approved a
Workplaces strategy, which includes
relocation of certain offices to higher
quality premises nearby.
• To thank employees for their
exceptional performance in FY2026, the
Board approved a one-off allocation of
free shares to all eligible employees.
Employee net promoter score
56
52
63
59
55
5626
25
24
23
22
26 Softcat plc Annual Report and Accounts 2026
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• Senior managers meet with
the Board regularly to discuss
strategic customer issues, such
as the evolution of our customer
propositions. This provides the
Board with views of how Softcat’s
relationships with its customers are
expected to mature and improve.
Key topics of engagement
• Understanding actions necessary
forincreasing customer satisfaction
• Technology propositions
for customers
• Understanding customers’ IT
priorities and main challenges
• Investment to ensure our employees
have strong capabilities to support
our customers
• Changes in the market which impact
our relationship with our customers
Outcomes
The Board reviewed, approved or
endorsed outcomes, including:
• The rollout phase of Customer
Central, which included regular
feedback on employee user
experience and the next steps
insystem development.
• Approval of the annual budget
which includes investment to better
support ease of doing business
withcustomers.
• Given the importance of customer
satisfaction to the success of Softcat’s
strategy, the Remuneration Committee
of the Board includes a performance
metric in the Executive Directors’
annual bonus on maintaining good
customer satisfaction.
Read more in our Annual Report
onRemuneration on pages 102 to 112.
• The Board welcomed as a
successfulmetric 6,671 respondents
to the customer survey with 98%
customer satisfaction.
Customers
Understanding the needs
ofour customers in building
enduring relationships is vital
toSoftcat’s strategy.
How we engaged and monitored
• The Board approved a significant
investment in our new sales system,
Customer Central, which will improve
service to customers. The Audit
and Risk Committee had oversight
of the project implementation
andgovernance.
• Our annual customer experience
survey requests transparent feedback
and the results are discussed with
the Board.
• The Board receives regular updates
on any material customer disputes.
• The Board reviews regular
management information which
analyses important customer data
and trends, such as growth in the
customer base and how performance
in different customer type is evolving.
• The annual Board strategy review
includes a focus on how the business
will need to evolve to continue best
serving our customers. Ongoing
investment to ensure we serve our
customers well is included in the
annual operating budget, which
isapproved by the Board.
Customer satisfaction
98
%
97
98
98
27Annual Report and Accounts 2026 Softcat plc
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Section 172 – Stakeholder engagement continuedSection 172 – Stakeholder engagement continued
Suppliers and vendors
Investors
Softcat’s strong relationships
with its suppliers and vendors
help it provide the best
solutions and support for its
employees and customers.
How we engaged and monitored
• Direct engagements between the
Executive Directors and key vendors.
Regular updates at Board meetings
from the CEO reflect on recent
engagements and include matters
such as major changes in technology
offerings or route to market.
• Our dedicated internal ‘Vendor
Alliance teams’ manage and maintain
Softcat’s relationship with key vendors.
Any key market developments are
shared with the CEO to discuss with
the Board.
Investors are the owners of
the business and have made
a financial commitment to the
success of Softcat.
How we engaged and monitored
• The CFO and CEO regularly engage
with major shareholders and analysts
in respect of Group performance.
Investor feedback is given after
investment roadshows, the results
ofwhich are discussed by the Board.
• The Chairman undertook his annual
engagement programme with major
shareholders, discussing governance
matters, and shared feedback with
the Board.
• Shareholder analysis is presented
at each Board meeting on key
shareholder movements and trends.
• Our Sustainability team has enhanced
its engagement to better understand
the sustainability commitments and
net zero targets ofour major suppliers
and vendors. This is part of a process
approved by the Sustainability
Committee to consider Softcat’s
long-term netzero goal.
Read more on pages 91 to 93.
• Softcat is required to publish its
performance in respect of the
timeliness in which it pays its
suppliers. The Board reviews the
latest performance, providing
oversight to ensure we maintain
a good track record of paying
our suppliers, thus protecting the
business from reputational damage.
Key topics of engagement
• Market developments in respect
ofkey suppliers and vendors
• Engagements between the
ExecutiveDirectors and key
suppliersand vendors
• Sustainability of products and services,
and future goals and commitments
• Maintaining performance of payment
practices for our suppliers
• Market analysts cover Softcat,
providing their analysis of
performance and expectations
on future performance to current
and prospective investors. Any
key updates from the analysts
aresummarised to the Board.
• The Senior Independent Director
and the Chair of the Nomination
Committee reached out to major
shareholders on the extension of
theBoard Chairman’s tenure.
Key topics of engagement
• Strategy
• Company performance
• Corporate governance
• Executive Director remuneration
Outcomes
The Board reviewed, approved or
endorsed outcomes, including:
• The Board discussed potential
channel and market changes
which may impact the way in which
certain vendors operate. The Board
requested and was provided with
further updates from management
onhow the business is responding.
• The potential impacts of changes in
technology, particularly in respect
of AI, data and automation, were
discussed regularly. This provided
the Board with better insight on
vendor offerings and how Softcat was
engaging with vendors on products
and services sold to customers. This
equips the Board with the information
it needs for future decisions.
• Engagement with vendors on
sustainability was discussed. The
Sustainability Committee has asked
management to provide further
updates next year, when we will
review our long term science-based
net zero targets.
• Through robust procedures
and systems, management
demonstrated to the Board that
payments to suppliers are made
inatimely manner.
Outcomes
The Board reviewed, approved or
endorsed outcomes, including:
• Each year, the Board reviews its
capital allocation framework which
defines priority areas for investment.
The framework is closely associated
with the dividend policy approved
by the Board and the return of any
excess cash to shareholders. The
Board approved the operation of
the framework and the dividend
payments for the year.
Read more on pages 74 and 75.
• The Board approved the £45m
share buyback programme, which it
considered to be in the best interests
of shareholders.
• Feedback from investors/analysts
on Group performance and on
our strategy.
• The Board welcomed as a metric
thehigh level of shareholder support
received on each resolution at
the 2025 AGM.
28 Softcat plc Annual Report and Accounts 2026
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• Approval of new offices is a matter
reserved to the Board. Proposals for
new offices include sustainability
considerations which are factored
into the approval process.
Key topics of engagement
• Softcat’s sustainability
strategy and goals
• Selection of charities and
volunteering initiatives our
employees wish to support
• How Softcat can best help local
communities and groups
Outcomes
The Board reviewed, approved or
endorsed outcomes, including:
• The Sustainability Committee has
reviewed and endorsed guiding
principles for sustainability, which are
aligned to the wider corporate strategy.
The Committee monitors achievement
against agreed sustainable targets and
key deliverables.
• The Sustainability Committee has
agreed to have direct oversight
of Softcat’s social value strategy
and initiatives. This will inform the
Committee on the additional wider
economic, social and environmental
benefits being delivered through
contracts, particularly for our public
sector customers.
• Given the importance of the success
of Softcat’s strategy of reducing
our impact on the environment and
further boosting employee inclusivity,
the Remuneration Committee of
the Board includes performance
metrics in the Executive Directors’
annual bonus plan in respect of
environmental sustainability and
employee satisfaction.
Read more in our Annual Report
onRemuneration on pages 102 to 112
forfurther details and outcomes.
Communities and the environment
We recognise we are part of
each community in which we
operate and it is vital to make
a meaningful commitment
tolong-term sustainability.
How we engaged and monitored
• Softcat’s sustainability strategy,
progress and performance were
regularly monitored through the
Sustainability Committee.
• Our Charity team has strong
connections with local and national
charities and volunteering networks
and actively engages with our
employees. Material ESG issues are
included in each Board report from
the CFO for discussion.
• We maintain dialogues with
localinstitutions, such as
schoolsandcolleges, on our
apprenticeship scheme and run
programmes to improve social
mobility in less advantaged areas.
Progress is discussed with the
Nomination Committee.
Stakeholders considered or impacted:
Softcat announced in September 2026
that it had signed an agreement to
acquire GDT. The Board’s position for
some time has been to retain a strong
focus on organic performance and
preserving our culture, at the same time
as considering acquisitions where there is
a compelling case and they can add value
for our stakeholders.
Management presented to the Board
thepotential acquisition of GDT and the
Board discussed at length the merits of
the transaction. The Board concluded
that the acquisition provides multiple
routes to value creation. Itwillcreate an
even stronger Softcat, providing Softcat
customers with access to expanded,
credible US fulfilment and additional
vendor capabilities in high demand
infrastructure areas. It will create
enhanced value for GDT, through
theopportunity to create a broader
US-based IT solutions provider via
access to Softcat’s expansive capabilities
and team. In combination, Softcat and
GDT will serve as a global partner to
customers navigating today’s complex
ITrequirements, backed by a broader
service delivery capability, unlocking
increased competitiveness and the
ability to drive cross-sell and increased
wallet share.
The Board specifically considered the
beneficial impacts for stakeholders in the
proposal. The Board reviewed extensive
information about GDT, including its
financial performance, customer offerings
and employee culture. Ahead of signing
the transaction, the Softcat CEO, CFOand
other senior managers visited GDT’s
operations andmet with some of its key
team members. They reported back to the
Board on such visits, noting the similar
cultures between Softcat and GDT.
TheBoardalsoconsidered how the deal
could create sustainable long-term value.
Following further review, the Board agreed
that the opportunity to acquire GDT would
be beneficial for stakeholders and it
approved the acquisition. Section 172
factors were part of the approval, including:
• Likely long-term consequences
and relationships with customers,
suppliers and others: the acquisition
will provide a highly complementary
product and service capability,
enabling Softcat to deepen its
offering in strategically important
areas. This has the potential to
drivegreater longer-term value.
• Employee interests: being able to
expand and collaborate on a wider
market offering will be in the interests
of the Sales teams of both GDT and
Softcat. The Board believes that the
similar culture between Softcat and
GDT will further drive upsides from the
combination of the twocompanies.
• Investors and shareholders: the
potential to strengthen Softcat’s
market position, broaden its
capabilities and support long-term
sustainable growth to create long-term
value for shareholders.
Case study
Accelerating our growth strategy: acquisitionof GDT
29Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
A responsible business for a successful future
Social value
This report explains how we act as a responsible Company and our approach to sustainability.
Our sustainability vision
We strive for a sustainable future and one where
our people and our planet can prosper
Alignment with the UN Sustainable Development Goals
Softcat
Supply chain
Solutions
People and community
Education and economy
Diversity and inclusion
Risk
Reporting
Compliance
Environmental Social Governance
Goals
Carbon neutral
since 2021
100% renewable electricity
in offices where
possible since 2023
Certified long-term
net zero target
Maintain
regulatory compliance
Strong and
effective governance
Ethical and transparent
Gender workforce mix
of 40% by 2030
Increase ethnic
minorityrepresentation
Increase management
teamdiversity
Updates and awards
EcoVadis Gold
CRN Sustainability in
Tech Awards 2025
We feature on the
Great Place to Work lists above
£477k in charitable donations
Completion of projects to comply
withchanges in legislation
Good progress for a more effective
control environment
30 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
Our people
Diversity as at 31 July
Gender breakdown
Female
57
%
Ethnic
22
%
Female
44
%
Female
38
%
Male
43
%
White British
andwhite other
78
%
Male
56
%
Male
62
%
Senior Leadership Team Total permanent employees
Highlights
• Further developed our
climate-related opportunities
• Carbon removal of all of Softcat’s
scope 1, scope 2 and operational
scope 3 emissions for FY2026
• Our climate emissions data
hasbeen externally assured
• Detailed analysis undertaken
of the net zero journeys for
most of our supply chain
Softcat maintains its obligations
to pay the right amount of tax as
required by legislation and made
a significant tax contribution
to the UK economy of £241.1m
for the year
£241.1m
• Continued improvements
indiversity
• Non-Executive Directors of
theBoard engaged directly
with Softcat offices
• Highly rated as a great
place to work
• Market-leading employee
engagement results
Board of Directors
Ethnicity breakdown
Total permanent employees
Scan to visit our website
www.softcat.com/
about-us/sustainability
Read more online
37.562.5
4357
4357
8317
8218
6040
5644
5644
6436
6337
6238
31Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Social value continued
People
A special place to work that will always put our people and culture first.
Introduction
Our people tell us there are several features
of our culture that make us truly unique.
Most importantly, we give our employees
a voice to tell us what they really think. We
have accessible leaders who keep close
to the reality of what’s happening in the
business. Recognising our people for
their contributions is something that
we’ve always prided ourselves on. We’re
investing heavily in our office spaces and
believe that we operate in the best of both
worlds by having the flexibility to work
from home and also have a connection
toan amazing workplace.
We also lead the way in our social
commitments as a responsible business
that gives back to the world and
communities in which we operate.
Weprovide our employees freedom to
operate within a framework so as not to
lose any of that entrepreneurial spirit
that made us so successful in the first
place. And finally, we keep things simple.
For our people and our customers.
Growing the team and
increasingbelonging,
inasocially conscious way
During FY2026, we continued to invest
inthe things that make Softcat a special
place to work: our culture, employee
networks, accessibility, social mobility
and the positive impact we can have in
our communities. We want our people
tofeel they belong, have fair access to
opportunities and can do their best work.
Employee belonging remained strong at
85% in our latest employee satisfaction
survey, 14% above the benchmark for
similarly-sized businesses.
Our recruitment approach continues to
support what makes Softcat distinctive.
Wecombine early careers talent with
experienced hires, building capability from
within while bringing in external expertise
where it adds value. Early careers routes
remain especially important in sales and
help us broaden the talent pool we hire
from, supporting our ambition to become
a more diverse organisation.
Diversity and inclusion in numbers (as of 31 July 2026)
38
%
Women represented 38% of
employees, keeping us on track
to meet our ambition of 40%
by2030
22
%
Ethnic minority representation
was22%, ahead of our ambition
tobe in line with the UK
population of 18%
35
%
Over 35% ethnic representation
in our apprenticeship scheme
and nearly 60% women in our
internscheme
584
Across the year, we welcomed
584 new hires and supported
383 internal moves, helping
people grow their careers
whilstbringing new skills
intothe business
In addition to improving the representation
of women in the business, Softcat featured
in the Great Place to Work
®
Best Workplaces
for Women 2026. We were delighted to
rank in the top 10 inthe Super Large
category, an improvement of three places
since last year. This reflects our drive for
aworkplace where people feel valued,
supported andable to be themselves,
regardless ofgender. Whether through
our Women inBusiness network, our
managers, our Diversity & Inclusion team
or the everyday actions of colleagues
across the business, each of us play a part
in making Softcat agreat place to work
foreveryone.
Employee voices
Vibrant positive
culture unlike any
I’veexperienced – the
warmth, team-work
and resolve to get
things done with a
smile is worth its
weight in gold!!
32 Softcat plc Annual Report and Accounts 2026
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Belonging at Softcat
Our twelve network and community
groups continued to play a big part in
helping people feel they belong, giving
colleagues space to connect, learn and
take action. This included the launch
ofAltcats, a community for employees
who are part of,or interested in,
alternative subcultures.
Across the year, our groups hosted
32events, including Black History Month,
Menstrual Health Day, Pride Month and
Armed Forces Celebration Week.
A key milestone was the launch of our
women’s health community group, creating
a safe space to talk about women’s health
at work, signpost support and help allies
feel more confident having conversations
about the topic. We also introduced
women’s health boxes across all offices
and launched our Period and Menstrual
Health Policy, helping to remove stigma
and encourage more open conversations.
Our faith at work network also grew,
withmembership increasing across our
Christian, Sikh and Muslim subgroups
and new groups launching for Judaism,
Buddhism and Hinduism. We introduced
more multi-faith rooms in offices and
supported events such as Vaisakhi and
Ramadan celebrations, giving colleagues
more opportunities to learn from
oneanother.
Disability inclusion
In FY2026, we began a five-year
accessibility programme in partnership
with the Business Disability Forum and
sustained Disability Confident Level 2
status. Using the Disability Smart
framework, we are strengthening
ourworkplace adjustments process,
improving guidance and training, and
reviewing the employee lifecycle so our
processes, environments and everyday
experiences become more accessible.
Partnerships remain important because
they give us specialist expertise, external
challenge and a clearer view of what
good looks like. Alongside the Business
Disability Forum, we joined Inclusive
Employers to help us keep building
more inclusive and accessible practices
across the business.
Social mobility
Social mobility was a focus area in
FY2026. Completing the Social Mobility
Index gave us a clearer view of where we
can improve our outreach, measurement
and early careers pathways. In FY2027,
weplan to scale work experience
throughvirtual and employee-led
options, increasing access from around
20 students to more than 1,500 each year.
This will help more young people build
insight, confidence and employability
skills, particularly where routes into the
technology sector may not be obvious.
1,500
planned work experience
placements for FY2027
UK Real Living Wage
Being a UK Real Living Wage employer
isone of the ways in which we support
employees and recognise the contribution
they make. We choose to go beyond the
legal minimum wage, helping provide
greater financial security and reassurance
with the everyday cost of living. Most
importantly, it reflects our commitment
tohelping employees feel valued,
respected and supported inside and
outside work.
Community impact
Our Love2Give charity community
continued to show the strength of
Softcat’scommunity culture. The bi-annual
Love2Give Ball raised a record-breaking
£408,486 for 32 chosen charities, including
this year’s Company-wide employee-
chosen charities of Social Bite, Save the
Children and Lyra. Other fundraising
throughout the year took totalcharitable
fundraising to £477,471 intotal.
£3.98m
Charitable donations to date since
Softcat was formed as a business
now stand at a remarkable £3.98m
33Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Social value continued
External recognition
We received plenty of external ESG recognition throughout
the year and we were particularly pleased to be awarded the
Employer Recognition Scheme Gold Award by the Ministry
ofDefence, which is the highest level of recognition available
under the Armed Forces Covenant for employers supporting
the Armed Forces community.
Other external recognition included the WORK180 Equitable
Workplace Award, CRN Sustainability Social Impact Award
andBirmingham Women’s and Children’s Hospital Charity 100
Heroes Award.
Developing talent, drivingperformance
Softcat continues to invest in continuous learning across
thebusiness. By giving employees the skills, knowledge
andopportunities to grow, we help people reach their
potential and deliver high performance. This commitment
wasrecognised externally, with Great Place to Work
rankingSoftcat fifth in the UK’s Best Workplaces for
Development2026.
People continued
Life
Life supported employees
with day-to-day work-life
balance through sessions
andresources on resilience,
self-care, motivation,
confidence and goal setting.
Mind
Mind strengthened the
mental wellbeing support
weoffer through our Mental
Health First Aider network,
who took part in specialist
domestic abuse training.
Other highlights throughout
the year included Mental
Health Awareness Week,
employee panels and
sessions on mindset, stress
and emotional wellbeing.
Body
Body gave employees
opportunities to prioritise
physical health through topics
including nutrition, posture,
heart health, fertility,
hormonal health, mindfulness,
movement and healthy living.
Social
Social brought employees
together through wellbeing
events, quizzes, brain teasers,
Menstrual Health Day
conversations and
sharingexperiences.
Health and wellbeing
Across the year, we delivered a health and wellbeing programme designed to make support visible, accessible and meaningful.
Monthly activities and dedicated Health and Wellbeing Weeks covered a wide range of topics, helping employees manage work-life
balance, look after their wellbeing and feel part of a supportive community. Activity was shaped around our four wellbeing pillars:
Strong participation shows that employees value practical, relatable wellbeing support and the chance to connect with each other.
We will continue to build on this commitment throughout FY2027.
34 Softcat plc Annual Report and Accounts 2026
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Building the next generation
oftalent
Early careers programmes remain a
cornerstone of our talent strategy, giving
school and university leavers a strong
foundation for long-term career success.
Our apprenticeship programme
continues to receive national recognition.
During FY2026, we were shortlisted
forBest Apprenticeship inITat the
Apprentice Guide Awards, nominated by
CRN for Best Apprenticeship Programme,
andclimbed 20 places to 29th position in
the Department for Education’s Top 100
Apprenticeship Employers 2026.
29
th
place at the Department
forEducation’s Top 100
Apprenticeship Employers 2026
Modernising learning for
achanging business
A core priority for our Learning &
Development team is ensuring employees
have the skills and support required to
succeed in a rapidly evolving industry.
Throughout FY2026, the team worked
closely with Sales leadership to design
programmes that will modernise
learning across the sales community.
Launching in FY2027, these initiatives
will use AI-enabled tools to make
learning more personalised, agile and
practical. We also continued our successful
Client Director development away days
following last year’s pilot.
In Tech & Services, we launched a new
career pathways framework with clearer
progression through professional
andmanagement routes. This helps
employees deepen their expertise,
explore leadership ambitions and
navigate their careers with confidence.
Investing in tomorrow’s leaders
Leadership and management capability
remained a key focus. This year, we
delivered additional management
workshops to more than 350 managers
in Sales, giving them practical coaching,
feedback and development tools to drive
performance, strengthen collaboration,
manage conflict and lead meaningful
capability conversations.
During FY2026, two new cohorts
completed our mid-level Leadership
Foundations Programme, while a further
cohort completed the senior Leadership
Development Programme. Delivered
inpartnership with Softcat’s Senior
Leadership Team, the programme
combines practical leadership insight
with mentoring, helping participants
build the skills and confidence to lead
successfully in the future.
Property and workplace
Office portfolio development
andstrategic validation
During the previous financial year, we
delivered a £10m+ capital investment
programme across London, Birmingham
and Bristol. Twelve months of post-
occupancy data shows the impact of
thatinvestment. Daily office attendance
increased by 19–30% across the three
locations, monthly customer visitor
numbers rose by 37–255%, and Bristol
recorded a 32-point uplift in employee
net promoter score. These results
reinforce our belief that modern,
well-designed office spaces help
peopleconnect, support customers
andstrengthen team satisfaction.
19–30
%
daily attendance increase across
our three new offices
In FY2026, we continued this momentum
with strategic relocations in Manchester
and Dublin. Both spaces significantly
increased capacity, and Manchester
includes FitWel and SKA Silver
environmental credentials. We are
targeting these credentials across all
UKprojects as standard, embedding
workplace health and environmental
performance into our real estate strategy.
Facilities management
andgovernance
This year, we consolidated global
facilities management with a single
strategic partner, improving efficiency,
standardising service delivery and
streamlining compliance oversight.
Wealso appointed a dedicated Health,
Safety and Security Lead, strengthening
our management of legislative compliance
across the UK, Ireland and international
locations, while providing clearer
accountability for employee wellbeing
and corporate security.
Manchester
Dublin
Glasgow
35Annual Report and Accounts 2026 Softcat plc
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Social value continued
People continued
Internal recognition
Recognising high performance and
celebrating success is central to Softcat’s
culture. One way we do this is through
our half-year and full-year incentive trips.
Earlier this year, 252 employees took
part in four half-year incentive trips to
Athens, each hosted by members of our
Leadership Team. These trips receive
excellent feedback and help colleagues
build connections, strengthen networks
and preserve our culture.
In response to feedback from the 2025
engagement survey, we will increase
thenumber of incentive places for
colleagues in Core Functions, ensuring
high performance outside Sales is
recognised more fully.
People technology
Across the last twelve months Softcat
hascontinued its investment in
technology by upgrading its legacy
Payroll and Core HR platforms to People
Central, a fully integrated, best in breed
platform. Thisprogramme was delivered
on time and budget and has now
completed stabilisation with all
employees live.
This investment has simplified HR
andpayroll processes and reporting,
whilst laying the foundations for future
improvements to our employee and
manager experiences, as well as
introducing AI opportunities to reduce
unnecessary administrative burden.
Following further discussion with
employees, we announced that
functions outside Sales will now be
referred to as ‘Core Functions’ — a direct
response to employee feedback.
Other ways to listen
Another way we listen is through our
management survey, which is sent to
more than 500 people managers three
times a year. This regular pulse check
helps us stay close to employee
sentiment throughout the year and
provides a platform for peer-to-peer
feedback and celebration of teams
providing excellent service. Results are
shared with the Board, leadership and
management teams.
Employee engagement remains a key
focus at Board level. The eNPS metric
isincluded in the Executive Directors’
annual bonus and was added to the rest
of the Senior Leadership Team’s annual
bonus this year.
A great place to work in the UK,
the USand Ireland
Softcat is consistently rated as one of
theUK’s top employers and we are now
also certified as a Great Place to Work
inthe US and Ireland. This year, we were
delighted to rank fourth in the Super
Large category for the UK’s Best
Workplaces, climbing several places
from last year and surpassing featured
competitors. We also retained our
statusas a certified Best Workplace for
Development, Wellbeing and Women.
Employee engagement
Our annual employee engagement
survey was completed in October 2025.
Overall engagement increased to 91%,
up from 88% in 2024, and the employee
net promoter score rose from 55 to 56.
This year, we also introduced new KPIs,
including manager effectiveness, inclusion,
intent to stay and experience versus
expectations. Looking at a broader set
ofmeasures gives us a richer view of the
employee experience at Softcat.
Across all KPIs, results remained
industry-leading and ahead of external
benchmarks from our employee
engagement platform provider, Qualtrics.
The survey was completed by 77% of
employees, with strong representation
across all business areas. We see this as a
positive sign that employees are engaged
in helping us maintain and improve
Softcat’s unique culture.
Employees also shared 3,023 comments
about their experience of working at
Softcat. This feedback gives us deeper
insight into what is working well and
where we can continue to improve.
We place real emphasis on listening to
employee feedback and acting where
we can. For example, employees told
usthat the language used to describe
teams outside Sales did not fully
reflectthe value those teams bring.
Onecomment captured this clearly:
Employee voices
I think Softcat could
use a rebranding of
‘Sales’ and ‘Non-sales’
i.e. Sales and the rest,
when Sales would not
be able to function
without us. It’s a small
thing that I think
would make a
bigimpact.
36 Softcat plc Annual Report and Accounts 2026
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As the UK’s largest value-added reseller, we aim to meet the expectations of our customers,
vendors and shareholders by maintaining high standards of conduct. Our values (see page 2)
support ethical behaviour, helping us create a positive working environment, meet our
legal obligations and empower employees to operate in a customer-focused way.
Tax contributions
Corporation tax
£50.5m
Employment tax
£104.1m
VAT
£79.3m
Other rates/tax
£7.2m
We have formal policies, supported by
our Employee Handbook, which serves as
our Code of Conduct and sets out the
standards of behaviour expected of all
Softcat employees and anyone working
on our behalf. Together, these documents
provide a clear framework for complying
with relevant laws, acting ethically and
respecting the rights of employees and
other stakeholders. Senior management
regularly reviews and updates our key
policies to ensure they remain relevant
and effective. Our core value of
‘Responsibility’ underpins this approach,
helping employees recognise that their
actions, attitudes and decisions matter
toour key stakeholders.
Potential human rights risks can arise in
any business or supply chain, including
labour issues, unsafe working conditions,
bribery and corruption. We comply
withthe annual reporting requirements
under Section 54 of the Modern Slavery
Act 2015, and our approach to preventing
modern slavery forms part of our wider
corporate responsibilities. We expect
the organisations we work with to adopt
and enforce policies that comply with
relevant legislation, and we review the
public disclosures of our largest vendors
to assess whether their modern slavery
practices align with our values. This year,
we updated our Modern Slavery Statement,
which should be read with our Modern
Slavery Policy, both of which are available
on our website. We provide employee
training where appropriate, including as
part of induction for new starters, and
share additional disclosures on modern
slavery and other corporate responsibility
matters when required for large public
sector tenders.
We do not currently operate a specific
human rights policy as most of our
business is focused in the UK and in
jurisdictions where human rights are
wellobserved and already protected.
Management is, however, keeping this
under review.
Ethical behaviour
Fraud is a constant threat which can have
a considerable impact on our business
and stakeholders and a key part of
anti-fraud management comes from
good awareness of the types of fraud
perpetrated. Employees receive fraud
awareness training to protect our
business and important stakeholders
such as our customers. The Audit and
Risk Committee also receives regular
reports from management on steps
taken to detect and prevent any
fraudulent attempts and it exercises
oversight to ensure that robust anti-fraud
controls are in place. Management has
put in place processes to ensure we are
compliant with the corporate offence
offailure to prevent fraud under the
Economic Crime and Corporate
Transparency Act 2023.
We operate a Speak Up hotline to widen
employees’ channels to raise any issues
they may encounter. This provides
anexternally provided, secure and
confidential channel to voice issues,
inaddition to internal channels already
available. Employees may use this
channel to raise issues anonymously.
We have a detailed anti-bribery,
corruption and tax evasion policy, which
is regularly reviewed by management to
ensure it is comprehensive, relevant and
practical. Employee training is provided
where appropriate, including at induction.
We have a zero-tolerance approach to
bribery, corruption and tax evasion and
are committed to acting professionally,
fairly and with integrity in all our dealings.
The policy sets out examples of business
conduct which are unacceptable and the
procedures to prevent bribery, corruption
and tax evasion. We also operate a
register which requires all employees to
obtain approval from their line manager
and to disclose any gifts or hospitality
received or given which are valued over
the applicable disclosure thresholds.
Guidance on accepting or giving gifts
and hospitality is contained in the policy
and the gifts and hospitality register is
reviewed regularly by management. If
employees have any questions about the
policy or the register, they are encouraged
to talk to the Legal Director & General
Counsel or the Company Secretary.
Softcat publishes twice-yearly details
ofits payment practices to its trade
suppliers. We take these responsibilities
seriously and management continue to
maintain a good performance in respect
of invoices paid within agreed terms.
The Group adopts an open and honest
relationship when dealing with
Government agencies. For example,
theBoard approves Softcat’s tax
strategy, which is published on our
website (www.softcat.com/corporate-
responsibility). The tax strategy outlines
our approach to dealing with HMRC and
confirms our primary tax objective is to
pay the right amount of tax, in the right
jurisdiction, at the right time, as dictated
by legislation.
£46.8m
£50.5m
26
25
£82.2m
£104.1m
26
25
£56.5m
£79.3m
26
25
£6.1m
£7.2m
26
25
37Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Environment, climate change and Climate-related
Financial Disclosures (‘CFD’)
Climate-related Financial Disclosures and sustainability
We remain committed to take action on greenhouse gas (‘GHG’) emissions and adapting
toachanging climate, as explained below.
Softcat’s net zero targets have been
approved by the Science Based Targets
initiative (‘SBTi’). Softcat was the first
ITreseller in Europe to receive this.
Softcat is a constituent of the
FTSE4Good Index Series – an index
ofcompanies that demonstrate strong
environmental, social and governance
practices, measured against globally
recognised standards.
Read more online
More information about
ourapproach to sustainability
isonour website at
www.softcat.com/sustainability
Renewable electricity
acrossallSoftcat locations
wherepossible
EV pool cars
100
%
100
%
Introduction
This section explains our approach to
sustainability and includes the disclosures
required by the UK’s Companies (Strategic
Report) (Climate‑related Financial
Disclosure) Regulations 2022 (‘CFD’).
Our disclosures are also in line with the
requirements of the UK Listing Rules
published by the UK’s Financial Conduct
Authority (‘FCA’).
We are monitoring developments in the
UK sustainability reporting landscape
following the publication of UK
Sustainability Reporting Standards (‘UK
SRS’) S1 and S2 by the UK Government in
February 2026, which are available for
voluntary use. The Sustainability
Committee notes that the Financial
Conduct Authority (FCA) has recently
published the outcomes of their
consultation on how and when listed
companies should ‘comply or explain’
with UK SRS. We have already started a
gap analysis of our activities, processes
and disclosures against UK SRS and we
have a good high‑level view of the next
steps the Sustainability Committee will
need to consider.
UK SRS will apply from FY2028 and we will
continue to monitor this and any other
relevant regulatory developments.
We continue to make changes within
thebusiness to support our approach
toclimate change. This year has focused
on gaining a much clearer understanding
of the net zero journeys of our largest
vendors and how those align to our
ambition to be netzero by 2040. We are
also developing enhancements to our
customer offerings, which will make
iteasier for our customers to make
sustainable purchasing decisions. The
Board has ultimate responsibility for
maintaining relationships with Softcat’s
stakeholders and we have formally
delegated authority to our Sustainability
Committee to provide additional focus.
This report should be read in conjunction
with the Sustainability Committee report
on pages 91 to 93.
38 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
Climate-related
FinancialDisclosures
Key sustainability highlights and progress
These highlights demonstrate our continued commitment to embedding sustainable practices
acrossour operations and delivering long‑term value for all stakeholders.
Since 2022, we have made steady progress to reach full
compliance with the Climate‑related Financial Disclosures
(‘CFD’) requirements. This year we conducted a refresh of our
detailed climate scenario analysis, where we reviewed our
selected climate scenarios and reassessed our key physical
and transition risks and opportunities across the business.
Read more about our compliance on pages 42 and 43 and about
our climate‑based scenario analysis on pages 46 to 51.
We remain committed to taking action on GHG emissions.
Wehave obtained independent external assurance on our
emissions data and continue to gather product‑level emissions
data from our suppliers to help our customers make more
informed sustainability choices. We are increasing the focus of
collaborating more closely with our supply chain. This includes
our supplier frameworks containing expectations for suppliers
to engage with us so we can understand their net zero plans.
Wealso hold product councils with some of our most important
vendors which will in future include a product sustainability
assessment. These actions increase the profile of sustainability
with the largest vendors in our supply chain and will allow us to
better determine how their net zero plans will impact our scope
3 emissions trajectory in the longer term.
Read more about our CO
2
targets on page 53.
Reducing our
carbonfootprint
Greenhouse gas
(‘GHG’)emissions
In line with a five‑year review cycle of our net zero programme,
in FY2027 the Sustainability Committee will conduct a formal
review of our greenhouse gas emissions baseline, assumptions
and decarbonisation pathway to lay the foundations of a
structured transition plan. As part of our ongoing commitment
to our net zero targets, and recognising the continued maturity
of our supply chain and growth of our business, we continue to
monitor and review our progress and the data available to us.
Where this data identifies a need to adapt our approach or
targets, we will make the necessary changes to ensure they
remain relevant, credible and aligned with our evolving
business, supply chain, and customer demand.
Softcat’s Glasgow office is located within Cadworks, one of the
most sustainable office developments in the city. The building
isclaimed to be net zero carbon in operation and holds leading
environmental and wellbeing credentials, including BREEAM
Excellent, EPC A, ActiveScore Platinum, and WiredScore Platinum
certifications. The development supports low‑carbon commuting
through extensive cycle facilities and uses renewable electricity
throughout the office, reflecting Softcat’s wider commitment to
environmental sustainability and net zero emissions.
+400MWh
generated by our solar panels to date
Find out more about our carbon reduction plans on page 53.
39Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Climate-related Financial Disclosures and sustainability continued
Action on climate change
The Board recognises that climate change may have business
and financial impacts, creating both risks and opportunities
forSoftcat. We are responsible for managing those risks and
realising those opportunities where appropriate. We believe
our business has good resilience against the impacts of climate
change and we are taking steps to make it easier for our
customers to reduce their impact on the environment. Aswe
move toward the formal review of our SBTi baseline emissions
target in 2027, we are carefully monitoring progress against the
ambitious targets approved by the Board in 2020. The Board
fully supports the adoption of CFD, which will help Softcat’s
stakeholders focus their efforts on achieving net zero and
adapting to a changing climate.
The following disclosures are aligned to the four thematic
areas of the CFD: governance, strategy, risk management,
andmetrics and targets. We have provided a summary of
ourcompliance against the recommended disclosures with
areference table detailing where disclosures are located
inthisreport.
We continue to refine our approach to identifying, assessing and
managing our climate‑related financial risks and opportunities.
This includes an annual formal assessment ofevolving risks to
ensure our business remains resilient and a similar assessment
of opportunities, which reflect internal or external changes.
Werefresh any detailed climate scenario analysis at least
everythree years. FY2026 was a full refresh year where we
reviewed our selected climate scenarios and reassessed our
key physical and transition risks and opportunities across the
business. This included benchmarking the completeness of our
assessment against peers and leading practice, reviewing our
business strategy, technology landscape and customer needs,
and evaluating whether these developments create any new
climate‑related exposures or opportunities. Any new or updated
risks and opportunities identified through this process were
then assessed and scored using the same methodology
applied in previous years, as described on page 46. This has
further strengthened our understanding of climate‑related
impacts and informed future planning and decision‑making.
Approach to sustainability
To make sure we considered the right aspects
for our business, westarted our journey by
identifying the most relevant areas of the United
Nations Sustainable Development Goals (‘SDGs’).
Theseareas have not changed since last year:
Achieve gender equality and
empower allwomen to achieve
theirgoals.
Promote sustained, inclusive
andsustainable economic growth,
fulland productive employment
anddecent work for all.
Reduce inequality within and
amongcountries.
Ensure sustainable consumption
andproduction patterns.
Take urgent action to combat
climatechange and impact.
Strengthen the means of
implementation andrevitalise
theglobal partnership for
sustainable development.
The outputs from the materiality assessment conducted in 2022
with employees, customers, suppliers and vendors helped to
confirm our areasof focus. As part of our preparation for UK SRS,
we undertook a double materiality assessment (DMA) which will
further inform our approach to sustainability.
Our commitment to sustainability
Our business has good resilience
againstthe impacts of climate change
and we are taking steps to make it
easierfor our customers to reduce
theirimpact on the environment.
40 Softcat plc Annual Report and Accounts 2026
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Key activities in FY2026
Governance/strategy
The Sustainability Committee reviewed and endorsed guiding principles for sustainability which
supports the articulation of the sustainability strategy, which is aligned to Softcat’s overall strategy.
The Committee also oversaw Softcat’s assessment of readiness against UK SRS, including a gap
analysis and outline of an action plan to identify desirable or required enhancements to
governance, processes, controls and reporting capabilities.
Strategy
Building on previous work, we undertook our annual financial impact assessment of our climate‑
related risks and opportunities, including a full refresh of both our physical and transition scenario
analyses. A summary of the process and results is provided on pages 46 to 51 and we consider the
business remains resilient to the risk of climate change.
Risk management
We continue to refine our methodology for assessing climate‑related risks and opportunities.
Please see pages 46 to 51.
Metrics andtargets
The annual bonus plan for Executive Directors retained its non‑financial element which includes
strategic or key operational actions on sustainability. Please see pages 53 to 56.
We are more clearly defining our opportunity metrics and actions to take advantage of the move
to a lower‑carbon world. To fully realise the potential, we plan to provide more data to customers
on the sustainability of products to improve the sustainability‑related elements of our offerings.
This will need further actions, common alignment and the ongoing support of other stakeholders,
particularly our vendors.
In line with the five‑year review cycle of our net zero ambition, we have started the process to
review our emissions baseline, assumptions and decarbonisation pathway to ensure they remain
appropriate in the context of business growth, any relevant changes in our business and customer
demand. We expect to formally conclude the review next year. The review will help ensure
ourtargets and basis of targets reflect the latest understanding of our emissions profile and
decarbonisation opportunities, while maintaining our long‑term commitment to net zero.
Itwillalso lay the foundations of a structured transition plan.
The vast majority of employees have undertaken training on climate change.
Our overall reported greenhouse gas emissions and electricity consumed for FY2026 are shown
onpages 55 and 56. These include explanations for year‑on‑year changes in reported emissions.
41Annual Report and Accounts 2026 Softcat plc
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Climate-related Financial Disclosures and sustainability continued
Our disclosures are as required by the CFD. They also meet the requirements of the Financial Conduct
Authority’s (‘FCA’) Listing Rule 6.6.6R in respect of the recommended disclosures from the Task Force
on Climate‑related Financial Disclosures (‘TCFD’). Wehave concluded that we comply with all eleven
recommended disclosures, as set out below, an improvement from the ten reported last year.
We cross‑refer to where the disclosures, in relation to the CFD and Listing Rule 6.6.6R, are in this Annual Report.
UK CFD requireddisclosures
FCA Listing Rule 6.6.6R–
TCFDrecommended disclosures
Cross-reference
(withinthis Annual
Report) or reason
fornon-compliance Comments and next steps
Thematic area: Governance
A description of the governance
arrangements of the Company
in relation to assessing and
managing climate‑related risks
and opportunities.
1) Board oversight of
climate‑related risks
andopportunities.
(Pages 43 and 44)
Compliant
The Sustainability Committee monitors climate‑related
risks, opportunities and disclosures and reports to
the Board.
2) Management’s role in
assessing and managing
climate‑related risks
andopportunities.
(Pages 43 and 44)
Compliant
The CFO is the executive lead for sustainability,
supported by the Operations Director and our
Sustainability team. They form part of a
comprehensive governance framework to manage
climate change risks and opportunities.
Thematic area: Strategy
A description of: (i) the principal
climate‑related risks and
opportunities arising in
connection with the operations
of the Company; and (ii) the time
periods by reference to which
those risks and opportunities
are assessed.
3) Climate‑related risks
andopportunities the
organisation has
identifiedover the short,
medium and long term.
(Pages 47 to 51)
Compliant
We have reviewed our selection of climate change
risks and opportunities and refreshed our scenario
analysis across future milestone years of 2028, 2035
and 2045. Consistent with the last three years, we
have also undertaken a further financial impact
assessment of our future climate‑related risks and
opportunities, to improve our understanding and
management of them.
A description of the actual
andpotential impacts of the
principal climate‑related risks
and opportunities on the
business model and strategy
ofthe Company.
4) Impact of climate‑related
risks and opportunities on
thebusiness, strategy and
financial planning.
(Pages 47 to 51)
Compliant
No material or catastrophic net risk exposures
havebeen identified in the time horizons assessed.
Weintegrate climate‑related planning into our key
strategic planning. In particular, during the year
management discussed with the Sustainability
Committee opportunities being progressed to
makeit easier for our customers to make sustainable
purchasing choices and to take advantage of circular
IT products and services.
An analysis of the resilience of
the business model and strategy
of the Company, taking into
consideration different
climate‑related scenarios.
5) Resilience of strategy,
taking into consideration
different future
climatescenarios.
(Pages 47 to 51)
Compliant
Through our climate scenario analysis of risks,
mitigating actions and potential opportunities, we
believe our business is resilient to climate change in
the time horizons assessed. We continue to review
how climate change may impact our strategy.
Thematic area: Risk management
A description of how the
Company identifies, assesses
and manages climate‑related
risks and opportunities.
6) Processes for identifying
and assessing
climate‑related risks.
(Page 52)
Compliant
Using our internal risk management framework,
wefurther evaluated the potential financial
impactsof climate‑related risks and opportunities,
strengthening our approach to managing these
issues. As we evolve our offerings and work more
closely with our supply chain to understand their net
zero plans, we will increase our level of knowledge
on climate‑related risks.
7) Processes for managing
climate‑related risks.
(Page 52)
Compliant
We explain in our assessment of climate‑related
risksthe mitigating actions which we can take or have
taken. Through our financial impact assessments,
wehave strengthened the management of
climate‑related risks and opportunities by applying
our established risk management framework.
Anyclimate‑related or sustainability risks identified
as requiring formal escalation would be managed
through the same governance, escalation and
oversight processes as our corporate risks.
A description of how processes
for identifying, assessing and
managing climate‑related risks
are integrated into the overall
risk management process in
theCompany.
8) Processes for identifying,
assessing and managing
climate‑related risks
integrated into the
organisation’s overall
riskmanagement.
(Page 52)
Compliant
We have conducted workshops to identify and evaluate
climate‑related risks and opportunities. Climate
considerations are incorporated into our broader
riskgovernance arrangements, enabling a consistent
approach to prioritisation, oversight and management.
We will continue to review these issues regularly as
thebusiness and external environment evolve.
TCFD cross-reference and compliance table
42 Softcat plc Annual Report and Accounts 2026
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UK CFD
requireddisclosures
FCA Listing Rule 6.6.6R–
TCFDrecommended disclosures
Cross-reference
(withinthis Annual
Report) or reason
fornon-compliance Comments and next steps
Thematic area: Metrics and targets
The key performance
indicators used to
assess progress
againsttargets used to
manage climate‑related
risks and realise
climate‑related
opportunities and
adescription of the
calculations on which
those key performance
indicators are based.
9) Metrics used to assess
climate‑related risks
andopportunities.
(Pages 52 to 56 and
pages 94 to 112)
Compliant
The annual bonus plan for Executive Directors includes
anon‑financial element in respect of the achievement
ofstrategic or key operational steps on sustainability.
During FY2026 we set an internal carbon pricing metric
inrespect of three emissions categories: business travel,
employee commuting and waste. The Committee reviewed
the cost to offset the emissions, purchased via certified
carbon removals.
Our annual customer satisfaction surveys also collected
valuable data and feedback to help us better define and
realise opportunities.
10) Scope 1, scope 2 and,
ifappropriate, scope 3
greenhouse gas emissions,
and the related risks.
(Pages 52 to 56)
Compliant
We disclose our emissions, which cover scope 1, 2 and 3
withprior year data to support trend analysis.
Softcat’s net zero targets have been approved by the SBTi,
using our FY2021 emissions as our baseline year.
A description of the
targets used by the
Company to manage
climate‑related
risksand to realise
climate‑related
opportunities and
ofperformance
againstthose targets.
11) Targets used to manage
climate‑related risks
andopportunities and
performance against targets.
(Pages 52 to 56)
Compliant
We have a defined approach to risk appetite on the level
ofrisk that we are willing to accept in the pursuit of a specific
objective or strategy (see page 58).
Our Sustainability team continues to review further
opportunities, particularly the IT ‘circular economy’ and
other opportunities to sell more sustainable products
andservices to our customers.
Our net zero targets have been approved by the SBTi.
Inlinewith the five‑year review cycle of our net zero
ambition, we will conclude a review of our emissions
baseline, assumptions and decarbonisation pathway.
Our ten in ten plan sets out various success criteria to help
customers purchase sustainable products and services.
Governance
The Board retains ultimate
responsibility for the oversight
of the Company’s strategy.
Sustainability is an important
issue at Softcat and is discussed
both by management and the
Board. The Board’s approach
includes delegating authority
to the Sustainability Committee
for oversight of our approach to
sustainability and climate change.
The Sustainability Committee meets twice
per year and is chaired by Robyn Perriss.
Itis responsible for, on behalf of the Board,
setting the sustainability strategy of
Softcat, including goals, targets and
objectives, and monitoring management’s
performance against these. Monitoring
the effectiveness of management’s
processes for identifying, assessing and
responding to climate‑related risks and
opportunities has also been delegated
tothe Sustainability Committee. A report
from the Sustainability Committee is
provided on pages 91 to 93.
Softcat operates a tiered governance
approach on sustainability which ensures
that all aspects get the right level of focus
in the business. Below the Sustainability
Committee we operate a framework
which brings together senior managers
tofurther enhance co‑ordination on
wider ESG issues.
Katy Mecklenburgh (CFO) is the executive
lead for sustainability and she is supported
by the Operations Director (who is a
member of the Senior Leadership Team)
who provides executive‑level support on
strategy and direction. Both Katy and the
Operations Director are supported by a
Sustainability team, which has full‑time
responsibility for the day‑to‑day
implementation of sustainability initiatives.
The Operations Director and Head of
Sustainability attend each meeting of
theSustainability Committee to ensure
effective engagement with those
responsible for day‑to‑day management
of sustainability.
The Sustainability team and the Company
Secretary monitor changes in regulation
and required disclosures in respect of
climate change and discuss this with
theSustainability Committee. Updates
onclimate‑related performance and
initiatives are given at each meeting
ofthe Sustainability Committee.
The Sustainability team works with other
teams in the business and with external
stakeholders to ensure the effectiveness
of the climate‑related risk assessment
process and to explore opportunities.
This includes organising initiatives
andactions to mitigate these risks and
tocapitalise on opportunities. The
Sustainability team is also supported
byexternal specialists, particularly
toensure effective compliance with
disclosures and obligations.
The business retains internationally
recognised ISO accreditations including
ISO 14001 (Environmental Management)
and ISO 50001 (Energy Management)
tosupport its approach to environmental
matters. The ISO standards help Softcat
to improve its environmental performance
through more efficient use of resources,
reduction of waste and an improved
energy management system.
We undertake annual financial impact
assessments of our climate‑related
risksand opportunities to improve
ourunderstanding of potential
implications. Our process for assessing
the materiality of our climate‑related
risks (on a gross and a mitigated net
basis) is consistent with the process
forother corporate risks. All material
risks, together with plans to mitigate
ormanage such risks, are presented
andreviewed by the Auditand Risk
Committee as part of its responsibility
for risk management oversight.
43Annual Report and Accounts 2026 Softcat plc
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Climate-related Financial Disclosures and sustainability continued
Employee Network & Community Groups
Social value
Board
Overall strategic direction
Environmental team
The Environmental team
isresponsible for delivering
environmental sustainability
acrossthe organisation, working
toour ‘3S’ framework
Social team
The Social sustainability team
isresponsible for delivering
socialsustainability (including
employee communities, charity
andvolunteering)
Governance team
The Governance team includes
members of the Company
Secretarial,Risk and Assurance,
Legaland IT teams
ESG leadership team
Leaders across ESG meet regularly to share updates and ensure ESG pillars are aligned
and working to deliver sustainability across the organisation
Sustainability Committee (see pages 91 to 93)
Board‑delegated responsibility for oversight of sustainability strategy, policy and actions
Audit and Risk Committee
Oversees financial reporting, internal controls, risk
management, compliance, and external audit processes
Remuneration Committee
Sets and oversees executive pay, bonuses, incentives,
andfair remuneration policies company wide
Sustainability governance structure
44 Softcat plc Annual Report and Accounts 2026
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Softcat’s framework for sustainability
Our approach to sustainability is well aligned
toour strategy.
Our exposure to climate‑related risks and opportunities is
largely indirect and principally related to goods and services
procured from our vendors and sold to our customers, often
together with value‑added services and support. To keep
delivering value for our stakeholders, we will continue with
efforts to further embed sustainability in our business. During
the year, the Sustainability Committee reviewed and endorsed
guiding principles for Softcat’s approach to sustainability.
Thisserves as an underpin for our sustainability strategy and
ensures it is well aligned in the context of the overall strategy
of the business. Reviewing our strategy also allows us to focus
on the resilience of the business to climate change and other
sustainability challenges, as well as the best way to realise
potential opportunities for growth.
Our sustainability framework defines our approach, guides
ouractions and supports how we mitigate and adapt to the
impacts of climate change. It also underpins our strategy
togrow our customer base and increase sales to existing
customers, as sustainability is expected to become an
increasingly important factor in purchasing decisions.
Theframework helps us focus on relevant internal and
externalfactors, manage our scope 1, 2 and 3 emissions
moreeffectively, and work closely with identified stakeholders.
Softcat
• Continual reduction of emissions
that are in Softcat’s control
• Use of certified carbon removal/
offset projects to remove/offset
unavoidable emissions
• Continual improvement and
accuracy of emissions data
• Education of employees to support
Softcat and a sustainable future
Supply chain
• Engage suppliers to measure and
assess sustainability progress
• Partner with suppliers that support
Softcat’s sustainability goals
• Integrate sustainability into Softcat’s
procurement policies
Our ‘3S’ framework is at
theheart of how we identify
what is most important in
oursustainability strategy
andthe key elements are:
We do not envisage that material investments or changes to our business model are required to mitigate the risks of climate
change or to take advantage of its opportunities. In particular, we do not envisage the need for additional access to capital
tomanage climate change and we do not incur any material research and development costs. Our operations are office based,
and we work in modern, energy‑efficient offices.
Solutions
• Champion low‑carbon,
circular, ethically sourced and
energy‑efficient products
• Empower customers to
make educated, sustainable
ITspend decisions
• Support customers in adopting and
implementing circular IT strategies
Strategy
45Annual Report and Accounts 2026 Softcat plc
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Climate-related Financial Disclosures and sustainability continued
In line with UK CFD requirements, since
2022 we have conducted annual climate
scenario analyses to better understand the
potential risks and opportunities for Softcat
against possible climate futures. Working
with our external advisers, we refresh the
analysis to reflect changes in the external
environment and our business. As part of
the FY2026 refresh, we also benchmarked
the completeness of our assessment
against peers and leading practice,
considered changes in the technology
landscape and customer needs, and
evaluated whether these developments
could give rise to new climate‑related
exposures or opportunities. The process
also includes a review of existing risks and
opportunities, consideration of emerging
themes, and assessment of any new items
identified to support future planning
anddecision‑making.
We consider three key variables in our
scenario analyses: the appropriate
physical and transition climate scenarios,
the geographical scope of the analysis,
and time horizons. For geographical
scope, we conduct an annual assessment
of our office locations and critical supply
chain regions to determine their exposure
to physical climate hazards, ensuring the
analysis reflects any changes to our office
portfolio and operational footprint.
For the scenario analysis to remain
effective, we have followed the CFD
recommendations to use a divergent
range of scenarios. Our assessments
arebased on the climate scenarios from
the Intergovernmental Panel on Climate
Change (‘IPCC’) Sixth Assessment Report
(‘AR6’), which are known as Shared
Socioeconomic Pathways (‘SSPs’), as well
as transition scenarios from the Network
for Greening the Financial System (‘NGFS’).
The scenarios used are consistent with
those applied in last year’s assessment.
Following a review of available climate
scenarios, we concluded that no updates
were required for FY2026. We will
continue to monitor developments
andmay update the scenarios in future
toreflect new scientific evidence and
inline with UKSRS S2.
Physical scenarios
Low emissions
scenario(SSP1-2.6)
A predicted global temperature increase of 1.8°C by 2100,
compared to pre‑industrial levels. This would bring the world
in line with the Paris Agreement of 1.5°C. This is commonly
referred to as the best‑case and most ambitious scenario.
Medium emissions
scenario (SSP2-4.5)
A predicted global temperature increase of 2.7°C by 2100,
in line with current climate change policies, pledges and
commitments. If the world continues on its current
trajectory, this is seen as the most likely scenario.
High emissions
scenario (SSP5-8.5)
A predicted global temperature increase of 4.4°C by 2100,
where carbon emissions continue growing unmitigated.
With no mitigation, this is deemed the worst‑case scenario.
Transition scenarios
Low emissions
scenario(Net zero
2050‘NZ2050’)
This is an ambitious scenario that limits global warming
to1.5°C by 2100 through stringent climate policies
andinnovation.
Medium emissions
scenario (Nationally
determined
contributions ‘NDCs’)
This scenario accounts for all Government‑pledged
climate targets, even where these are not yet supported
by fully implemented policies, resulting in approximately
2.5°C of warming by 2100.
High emissions
scenario (Current
policies ‘CPs’)
This is a pragmatic exploratory scenario, which assumes that
only currently implemented policies are preserved into the
future, resulting in 3°C or more of warming by 2100.
The UK is the most significant location for our operations (representing over 95% of both
headcount and revenue). Most of our key vendors also have operations in the UK and
overseas. All office locations have been considered in the 2026 analysis. As part of our
risk management framework, we conducted our analysis across three time horizons:
Term Horizon Milestone year
Short term 2026 to 2030 2028
Medium term 2030 to 2040 2035
Long term 2040 to 2050 2045
The short‑term timeframe was selected to align with Softcat’s targets approved by
the SBTi to reduce GHG emissions by 45% by 2030. The long‑term timeframe aligns
to our 2040 net zero supply chain ambition. The medium‑term time frame is broadly
amid‑point between the short and long term.
Consistent with CFD, our assessment covered the following:
Resulting from climate change events and changes in weather. These can be acute
(event driven) or chronic (long‑term shifts).
Physical risks:
Associated with the implications from the measures taken to reach a low‑carbon
economy. These risks can be categorised as policy and legal, technological,
market and reputational.
Transition risks:
Realised capitalisation of benefits upon the low‑carbon market and technological
drivers. These can be from resource efficiencies, energy sources, new products
orservices, markets and resilience.
Opportunities:
Climate-based scenario analysis
46 Softcat plc Annual Report and Accounts 2026
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Climate-related risks and opportunities
We summarise below the most relevant
climate‑related risks and opportunities
in respect of the emissions scenarios and
the time horizons used. Through our
analysis, no major or catastrophic net
risk exposures were identified in the
short‑term time horizon. There are
opportunities which we continue to
explore and develop. We will continue
toassess the potential impacts of the
most relevant issues over the medium
and long term, ensuring that the
appropriate responses and mitigative
actions are developed.
Our process for assessing the materiality
of our climate‑related risks uses the
same definitions as for other corporate
risks. This includes an assessment of the
current potential financial impact:
Risk Potential financial impact
Insignificant Up to £250k
Minor £250k–£1m
Moderate £1m–£5m
Major £5m–£30m
Catastrophic Greater than £30m
In 2026, we refreshed our quantitative
financial impact assessment of our
climate‑related risks and opportunities,
to further improve our understanding
ofthe materiality of these risks and
opportunities and how to manage them.
Our impact assessment involved reviewing
the identified risks and opportunities with
key internal stakeholders and updating the
financial impact ratings and associated
mitigation measures to reflect the progress
we have made since the previous year.
The financial impact definitions were
unchanged in FY2026. Therefore, any
changes in results compared with last
year reflect the outcome of the annual
reassessment and scoring process,
rather than amendments to the underlying
impact thresholds or definitions. These
assessments also help to inform any inputs
required into the annual operating budget,
or other longer‑term financial plans,
asapproved by the Board.
Following the review, we do not envisage
that adaptation and transition to a
lower‑carbon world will require a
fundamental shift to the way we do
business or a major change to our
business model (see pages 8 and 9).
Wealso do not envisage that we will
need to make major divestments,
acquisitions or other significant capital
allocation decisions to take climate
change into consideration.
Key to potential financial impact: Low Medium High
Risks
Identified risk and timeframe Current or future control measure
Relevant
emissions
scenario
Potential financialimpact
Short Medium Long
Acute
Increased frequency and intensity of extreme
weather events which could disrupt Softcat’s
operations, supply chain and services.
Link to principal risks:
Business interruption (see page 61).
Timeframe of potential materialisation:
Medium, Long
Softcat’s largest vendors (see page 3) have the resilience and
investment to mitigate the future risk of climate‑related risks.
We work with a wide breadth of technology partners to reduce
concentration risks.
We also hold ISO 22301 for Business Continuity, andhave
recently introduced a Business Resilience Lead role to further
strengthen our approach to business continuity.
As a reseller, any increases in supplier costs are typically passed
through to the customer.
Remote/hybrid working is available, providing flexibility during
challenging conditions. Alternative workplaces are available
ifneeded to avoid low‑lying areas.
Our offices are modern and energy efficient.
Our insurance cover includes business interruption due to
physical impacts, and we perform where possible physical risk
assessment processes to inform site selection and adaptation
from an insurance and resilience perspective.
Our supply chain has previously shown resilience during
periods of large‑scale disruption, for example during the
COVID‑19 pandemic.
Low
Medium
High
Potential financial impacts include:
• reduced revenue from lower productivity,
limited workforce availability, temporary
office closures, and supply chain and
transport disruptions;
• increased costs associated with office leases;
• increased costs for building repair, maintenance and insurance; and
• increased energy consumption costs.
47Annual Report and Accounts 2026 Softcat plc
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Key to potential financial impact: Low Medium High
Climate-related Financial Disclosures and sustainability continued
Risks continued
Identified risk and timeframe Current or future control measure
Relevant
emissions
scenario
Potential financialimpact
Short Medium Long
Chronic
Long‑term temperature increases, rising sea
levels, and periods of drought, leading to
business disruptions or damaged infrastructure.
Link to principal risks:
Business interruption (see page 61).
Timeframe of potential materialisation:
Medium, Long
Control measures specified above are also applicable
forthisrisk.
Softcat leases most of its premises, using modern spaces more
resilient to climate change and leveraging energy efficiencies.
Remote/hybrid working is available to all employees, providing
flexibility during challenging conditions.
Business interruption insurance coverage is in place.
Low
Medium
High
Potential financial impacts include:
• reduced revenue due to decrease in
productivity, availability of workforce,
andoffice access issues;
• increased costs associated with
office leases;
• increased costs for building repair, maintenance and insurance;
• increased energy consumption costs due to increased cooling demand; and
• downtime caused by overheating of equipment, insufficient cooling and shutdowns
oroutages at data centres.
Policy and legal
Increasing policies and regulations that could
place new requirements on Softcat, such as
enhanced emissions reporting, regulation
ofcritical minerals, and carbon taxes.
Link to principal risks:
Regulatory and compliance.
Timeframe of potential materialisation:
Short, Medium, Long
Softcat’s current decarbonisation targets have been submitted
to the SBTi.
As a reseller, increases in input costs are typically passed
onto the customer.
Management oversees initiatives to ensure compliance with
legislation, taxes, etc.
The Sustainability Committee has oversight of sustainability
reporting (including impending changes such as UK SRS)
andemissions targets.
Engagement with our suppliers and vendors on sustainability
mitigates potential risks to our supply chain.
Low
Medium
High
Potential financial impacts include:
• increased input costs incurred
throughvendor and partner products;
• increased property costs associated
withenhanced building standards;
• reduced revenue from potential termination of relationships with suppliers unable
totransition to net zero;
• costs from fines or increased carbon taxes; and
• reduced investment from non‑compliance.
Technology
The cost of transitioning to using low‑carbon
technology and energy sources in
Softcat’soperations.
Link to principal risks:
N/A
Timeframe of potential materialisation:
Short, Medium
We have signed up to the SBTi. Our offices use renewable
electricity where possible and we purchase renewable
electricity credits where we cannot use renewable electricity.
We operate solar panels at our head office in Marlow.
We continue to invest in high‑quality, sustainable workspaces.
Our offices have modern amenities which are energy efficient.
We operate an electric vehicle (EV) car fleet and encourage
lower‑carbon travel through employee benefits such as an
EVcar scheme, and a cycle to work scheme.
Low
Medium
High
Potential financial impacts include:
• increased capital allocation to low‑carbon
technologies and to retrofit office spaces
for low‑carbon technology; and
• increased cost to accommodate changing energy tariffs.
Market
Suppliers being unable to transition to a
low‑carbon economy at the same pace as
Softcat, making Softcat unable to achieve
itsnet zero goal and commitments.
Link to principal risks:
Business interruption; failure to respond
tomarket changes (see pages 60 and 61).
Timeframe of potential materialisation:
Medium, Long
We maintain an ambitious but increasingly challenging net
zero target for our operations and supply chain, with progress
monitored and reported annually as we progress through
Softcat’s five‑year SBTi target review cycle. As part of this cycle,
next year we will complete a review of our target and the
metrics we use. We work with our supply chain and with the
wider IT industry aspart of our framework for sustainability.
Wehave increased our understanding of how their zero goals
align to ours.
We intend to offer more lower‑carbon products when
available. We will also partner with suppliers that support
Softcat’s sustainability goals.
Low
Medium
High
Potential financial impacts include:
• reduced revenue due to a shift in consumer
preference for low‑carbon products; and
• reduced investment as a result of failure to achieve net zero target.
48 Softcat plc Annual Report and Accounts 2026
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Key to potential financial impact: Low Medium High
Identified risk and timeframe Current or future control measure
Relevant
emissions
scenario
Potential financialimpact
Short Medium Long
Market continued
Risks associated with not having a
carbon‑literate workforce able to promote
low‑carbon technology to our customers
couldgenerate lower customer satisfaction
and engagement.
Link to principal risks:
Failure to respond to market changes
(seepage 60).
Timeframe of potential materialisation:
Medium, Long
We have a Group‑wide structure with Board‑level oversight
forsustainability, including climate‑related issues, operational
responsibilities assigned to appropriate senior management,
and activities and initiatives delivered by local teams.
We operate Group‑wide training and awareness on climate
change, including during induction. Sustainability expertise
isembedded within the business through dedicated support
roles, such as the Sustainability Customer Enablement Manager.
We are developing our sales systems, tools and support.
Thiswill make it easier for customers to access more
comprehensive product data on sustainability, and to support
customer selection of lower‑carbon products and solutions.
Sustainability objectives are incorporated into remuneration
arrangements for the Executive Directors (which are shown
intheRemuneration Report) and the Senior Leadership Team.
Low
Medium
High
Potential financial impacts include:
• reduced revenue from lower sales
oflow‑carbon products;
• reduced capital and investment due to lower performance; and
• increased expenditure on employee upskilling.
Reputation
Negative perceptions from stakeholders as
aresult of failure to embed sustainability into
the business or take action on climate change.
Link to principal risks:
Failure to respond to market changes
(seepage 60).
Timeframe of potential materialisation:
Short, Medium
We have a clear climate change strategy, focused on both
adaptation and mitigation, which includesshort‑term and
long‑term targets to reduce carbon emissions.
Softcat discloses climate‑related and other environmental
performance and information through its SBTi and Carbon
Disclosure Project (‘CDP’) submissions.
We obtain external assurance in respect of our carbon emissions
data and put the assurance statements on the Trust section
ofthe Softcat website.
Low
Medium
High
Potential financial impacts include:
• reduced revenue from customers as a result
of impacted market positioning; and
• reduced investment leading to impacted growth strategy and share prices.
Failure to attract or retain employees due to
being viewed as an unsustainable business.
Link to principal risks:
Talent, capability and leadership (see page 62).
Timeframe of potential materialisation:
Short, Medium, Long
Our Sustainability team works extensively with the rest of the
business. We widely communicate our goals and progress on
ESG and encourage employees to take part in supporting
community actions. We authorise up to two paid days each
year for employees to take part in volunteering or charitable
fundraising activities.
We operate Group‑wide sustainability training andpublish
adedicated annual report on sustainability which covers our
most important ESGactivities and progress.
We have previously undertaken employee satisfaction surveys
and received positive feedback on our approach to sustainability.
Low
Medium
High
Potential financial impacts include:
• increased expenditure on recruitment; and • reduced revenue / slower business growth due to a less effective and less
engagedworkforce.
Market
Use of AI and energy‑intensive IT and data
services causing an increase of energy usage
and demand at data centres, and therefore
riskof power outages.
Link to principal risks:
N/A
Timeframe of potential materialisation:
Short, Medium
Softcat maintains business continuity plans to support
thecontinuity of critical operations in the event of service
disruption or business interruption. We hold ISO 22301
certification for Business Continuity and have recently
introduced a dedicated Business Resilience Lead role to
further strengthen our resilience capabilities.
Our operations are not located in areas with a known elevated
risk of power shortages.
We work with established technology and cloud service
providers that are responsible for managing the resilience,
capacity and energy requirements of their data
centreinfrastructure.
Low
Medium
High
Potential financial impacts include:
• increased energy consumption prices; and • risk of power outages and therefore operational downtime.
49Annual Report and Accounts 2026 Softcat plc
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Climate-related Financial Disclosures and sustainability continued
Opportunities
Identified opportunity and timeframe Current or future strategy
Relevant
emissions
scenario
Potential financialimpact
Short Medium Long
Markets
Engaging employees to understand Softcat’s
net zero ambitions, green skills and training.
Timeframe of potential materialisation:
Short, Medium
Upskilling Softcat employees on the green skills required
foralow‑carbon economy can help Softcat strengthen
itsrelations with stakeholders, building reputation and
competitive advantage.
This can also support Softcat to improve its talent retention
and development for its workforce. Ensuring we have a
credible approach to sustainability provides a competitive
edge to attract and retain talent.
We support our employees to benefit from environmental
initiatives, such as: an EV car scheme and a cycle to work
scheme. We also have hybrid working in place, allowing
employees to work some days at home, thus reducing
carbonemissions arising from commuting.
Low
Medium
High
Potential financial impacts include:
• increased revenue associated with improved
reputation and competitive advantage; and
• lower expenditure on recruitment due to improved talent retention.
Resource efficiency
Investing in more sustainable technology to
improve Softcat’s day‑to‑day operations, such
as utilising green energy tariffs and low‑carbon
office equipment.
Adapting working spaces to create a productive
working environment in a warmer climate.
Timeframe of potential materialisation:
Short, Medium, Long
Whilst most of our offices already use energy‑efficient
equipment, this will be kept under review for further
opportunities. In the face of rising fossil fuel prices, utilising
renewable electricity tariffs may also improve our resiliency.
All of Softcat’s offices are ISO 50001 certified, with energy
management systems in place.
Our Marlow office operates solar panels and we consider
sustainability improvements when relocating offices. Our
employee satisfaction surveys also provide feedback on our
offices, allowing us to identify where further improvements
can be made.
Low
Medium
High
Potential financial impacts include:
• lower expenditure on energy, and
• increased resilience against rising fossil
fuel prices.
Products and services
Promoting and encouraging the implementation
of circular economy practices throughout the
value chain. This includes leveraging Softcat’s
existing products and services, including
promoting the sale of energy‑efficient and
sustainable IT solutions.
Positioning Softcat as a thought leader in the
industry through engagement with stakeholders
to build customer solutions and propositions.
Timeframe of potential materialisation:
Short, Medium
Encouraging circular economy practices and behaviour
change on the use of technology and natural resources
willcontribute to achieving net zero. Doing so presents
apotentially strong case, both environmentally and
commercially, with potential incremental commercial
opportunities. Softcat already operates some of these
services and anticipates further opportunities in the future.
Through our partners and vendors, we are making plans to
better promote low‑carbon products and services to our
customers. We expect further growth in demand for more
energy‑efficient and sustainable IT solutions. Taking
advantage of this opportunity will also mitigate the risk
offailing to evolve our technology offering with changing
customer needs.
Low
Medium
High
Potential financial impacts include:
• lower expenditure due to operational
savings and longer lifespan of in‑use
products; and
• increased revenue or profit arising from expanding services or developing new services.
Key to potential financial impact: Low Medium High
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Identified opportunity and timeframe Current or future strategy
Relevant
emissions
scenario
Potential financialimpact
Short Medium Long
Products and services continued
Developing new sustainability offerings based
on evolving needs in the market, including new
products, platforms and services, to increase
Softcat’s revenue and competitiveness as society
transitions to net zero.
Timeframe of potential materialisation:
Short, Medium
We continue to work with our vendors to improve the
accessibility and availability of sustainable products and
services for customers. This supports our competitive position
and enables us to respond to evolving customer preferences
and growing demand for lower‑impact solutions.
We outline some of our most important carbon reduction
actions in our ‘ten‑in‑ten’ plan.
Low
Medium
High
Potential financial impacts include:
• increased revenue associated with
increased demand for low‑carbon products
and services, more energy‑efficient and
sustainable IT solutions and access to new
customers; and
• better competitive position to reflect shifting consumer preferences.
Growing customer demand for AI and data
management solutions presents an opportunity
for Softcat to deliver services that improve
operational efficiency, optimise resource
utilisation, and support emissions reduction,
while generating additional revenue and
strengthening customer relationships
Timeframe of potential materialisation:
Short, Medium
This new opportunity was identified through a review of
business developments. As organisations increasingly seek
touse technology to improve resource efficiency, optimise
operations and support decarbonisation objectives, demand
for AI and data‑driven solutions is expected to grow and we
are well‑positioned to support customers.
Low
Medium
High
Potential financial impacts include:
• increased revenue associated with
increased demand for low‑carbon products
and services, more energy‑efficient and
sustainable IT solutions and access to
newcustomers; and
• better competitive position to reflect shifting consumer preferences.
Our approach to risk management is set out on pages 57 to 59. New risks, including emerging climate‑related issues, are
identified and assessed for materiality. There is a Board‑approved definition and process for material emerging risks which
requires the CFO to escalate promptly any such risk to the Board. Following our assessments of climate risk to Softcat, we are
confident that our strategy is resilient against the impacts of climate change due to the nature of our business operations and
thebreadth of our global technology vendors.
We will refresh scenario analysis and test scenarios as needed, at least every three years or whenever there are significant
changes to the assumptions and scenarios used. This will include considering any updates required to align with UK SRSS2.
Were‑evaluate our climate‑related risks and opportunities annually to ensure Softcat remains resilient.
Key to potential financial impact: Low Medium High
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Risk management
Our risk management framework
helps us to identify, assess, monitor
and manage risks, including
climate change. We recognise
that climate change may have
an impact on our strategy and
operations and have considered
these as part of our risk
management process.
Climate change is already a component
ofthe risk of failure to respond to market
changes when considering the needs of
our customers and how products, services
and solutions might be affected by the
drive towards carbon neutrality (see page
60). We have plans to mitigate the impact
of business interruption which may occur,
for example, due to extreme weather
events. We are strengthening our business
resilience, which includes a new dedicated
in‑house business resilience role. Climate
change also provides us with opportunities
to help our customers to reduce their
environmental impacts and to differentiate
our offerings from competitors.
We continue to mature our risk
management framework and approach.
We operate a risk register for climate
change which captures our climate‑related
risks and opportunities, and their
associated business and potential financial
impacts. We identify current or future
mitigation measures and controls for the
risks in order to reduce the impact and
likelihood of each arising. We have
updated our assessment of climate change
risks and opportunities that could pose
afinancial impact to the business which
helped to determine whether the risks and
opportunities were still relevant since the
last assessment and to reassess these
based on our progress over the last year.
There are no material changes this year
toour risks and opportunities. We
incorporate climate‑related risks into our
overarching corporate risk management
framework. Climate‑related risks and
their potential financial impacts were
validated and scored through a risk
review workshop attended by several
senior managers in the business.
Given the nature, locations and operation of
our business and following our assessment
of risks, we believe that the direct impact
ofclimate change on Softcat will be low.
Our current view is that we are not materially
exposed to climate change as a business
and that climate‑related risks do not present
a material threat to our strategy, long‑term
viability, liquidity or ability to operate.
Inrespect of assessing physical risks, we
incorporate these where possible to inform
our site selection and adaptation and we
retain business interruption insurance.
None of the actions taken so far or
planned to reduce our environmental
impact, mitigate identified risks or take
advantage of identified opportunities
have resulted in a significant financial
impact on our business. We continue to
assess the likely effects of climate change
to ensure our current assumptions remain
valid. If we do identify material risks, these
will be modelled into our scenario analysis
and for longer‑term viability assessment
and disclosure in future Annual Reports.
The Board is comfortable that climate
change has not had a material effect
onour accounting judgements and
estimates this financial year. It has also
determined that climate change has
hadno material impact on our asset and
liability valuations for the financial year.
The impact of climate change risks is not
currently considered by the Board as a
key source of estimation uncertainty.
We are also conscious that there are
‘emerging trends’ associated with climate
that we do not currently expect to impact
the business within our financial planning
time horizons, which are shorter than the
time horizons considered in our climate
scenario analysis. Therefore, we have
identified emerging trends that may
impact the business in the future, and
wewill maintain a watching brief to track
risks which may become of significance.
Metrics and targets
We continue to review our metrics
and targets, to ensure they are
relevant and meaningful and they
align with our overarching strategy.
The data we disclose also allows our
stakeholders to monitor Softcat’s
environmental performance.
The Board has approved three key
targetcommitments and the Sustainability
Committee monitors progress. Our
metrics focus on our GHG emissions
andthese are assessed through the
intensity measurements set out on page
55. The Sustainability Committee has
also endorsed the GHG emissions
reduction targets approved by the SBTi.
Our sustainability initiatives help us to
make progress towards our targets:
• our aim is to implement initiatives
throughout the business to reduce
emissions where possible. We then
use certified carbon removals to
mitigate our residual impact;
• to use, where possible, renewable
electricity across all office locations;
• to work with our supply chain to help
it become net zero (by 2040); and
• the SBTi has approved Softcat’s
targets to reduce absolute GHG
emissions by 45% by 2030 for scope
1, 2 and 3 and to reduce GHG
emissions by 90% by 2040 (relative
toa FY2021 base year).
We remain committed to our long‑term
ambition of achieving net zero emissions.
Like many businesses, scope 3 emissions
comprise most of our carbon footprint.
We therefore understand that to
transition to a low‑carbon future and
toachieve our current stated net zero
target by 2040, we need further actions
and the ongoing support of other
stakeholders, particularly our vendors,
and for their net zero journeys to align to
ours. However, we recognise as explained
in this report, that achieving our 2040
net zero goal is ambitious and increasingly
challenging. In line with the five‑year
review cycle of our net zero programme,
next year we will complete a review of
our emissions baseline, assumptions,
metrics and decarbonisation pathway
toensure they remain appropriate in
thecontext of anticipated growth and
customer demand. This review will help
ensure our targets reflect the latest
understanding of our emissions profile
and decarbonisation opportunities,
while maintaining our long‑term
commitment to net zero.
We retain robust controls to measure our
carbon footprint and we obtain limited
external assurance on our emissions
scope data. Assurance statements are
available to view on theTrust section of
the Softcat website. Our emissions are
disclosed on page 55. Energy consumed
primarily relates to our offices and
initiatives to reduce energy consumption
are shown on page 55.
Given the activities of our business,
theuse of nature‑related resources
arenot material metrics for Softcat.
TheSustainability Committee has
beeninformed of the recommendations
of theTaskforce on Nature‑related
Financial Disclosures (‘TNFD’), which
iscurrently a voluntary framework.
TheCommittee also oversees the
development of our UK SRS readiness
programme, including the assessment
ofadditional metrics, data availability
and reporting processes needed to
support future UK SRS S2 disclosures.
Climate-related Financial Disclosures and sustainability continued
Managing climate risk and measuring progress
52 Softcat plc Annual Report and Accounts 2026
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Progress on our targets on CO
2
Softcat has made commitments and goals on the environmental impact of the business and its supply chain. As mentioned
above,the Board has approved a long‑term target to become a net zero business, and this will be achieved primarily by
completing three key stages:
Timing Goal Summary and progress update Status
2022 Carbon neutral Since 2022, Softcat has maintained operational carbon neutrality through a combination of
emissions reduction activities and the use of certified carbon removals for residual emissions.
Complete
2024 100%
renewable
electricity
Softcat uses where possible renewable electricity in our offices, which reduces scope 2
emissions and reduces the environmental impact of electricity used. We purchase renewable
electricity credits where we cannot use renewable electricity. We also seek to maintain this
approach when establishing or relocating to new office locations.
Softcat’s pool car fleet is fully electric.
Our head office in Marlow has solar panels which make a major contribution to the office’s
energy requirements.
Complete
2040 Net zero
supply chain
Softcat is engaging with its supply chain to help it become net zero. To achieve this target,
wewill need further actions and the ongoing support of other stakeholders, particularly our
vendors, and for their net zero journeys to align to 2040. We also anticipate business growth
andincreasing customer demand for products. For these reasons, achieving this goal is
ambitious and increasingly challenging. We will complete a review of our current baseline,
targetsand metrics as part of the five‑year review cycle of our net zero programme.
The Government has set a net zero target for the UK by 2050.
Work in
progress
As part of our journey to net zero, Softcat has committed to net zero targets and had them validated and approved by the SBTi.
Thetargets approved cover emissions for scope 1, 2 and 3. The SBTi commits the business to reduce its GHG emissions in line
with the Paris Agreement, limiting global warming to 1.5°C. Softcat’s science‑based targets are in line with the emissions
reductions required to achieve net zero emissions across its value chain by 2050.
Softcat has developed and updated a carbon reduction plan to support the achievement of the SBTi targets. This includes ten
high‑level steps over the next ten years (our ‘ten in ten’ plan), which are designed to help us reduce emissions across all scopes.
The ten in ten plan will be regularly reviewed and updated as we continue to refine our metrics and assess the most appropriate
actions to reduce emissions over the longer term.
Our ten in ten plan
Goal Status Year
Softcat to be carbon neutral across scope 1,2 and 3 (FERA, employee commuting,
business travel, waste).
2022
Migration to 100% EV pool fleet. 2023
100% renewable electricity across all locations where possible. 2024
Managed supply chain (75% of revenue with SBTi or net zero target). 2026
Softcat ‘Certified Carbon Neutral’ services – PAS2060 services migrated to new
ISO14068-1 standard.
2026
100% of deliveries to be completed using low-emission delivery services. 2027
>80% of customers to purchase sustainable products or services. 2028
All suppliers and partners to use 100% renewable electricity across their UK operations. 2029
40% reduction of scope 1 and 2 and 45% reduction of scope 3 emissions. 2030
Zero to landfill across Softcat UK locations. 2031
Key: Delivered In progress
53Annual Report and Accounts 2026 Softcat plc
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Working with our stakeholders
Partnerships
To support our net zero targets, we work closely with our supply chain, vendors
andwider industry and business forums to highlight the importance of reducing
carbon emissions. Many of our vendors are committed to operating more sustainably
and addressing climate change, and we collaborate with them to understand our
respective journeys to net zero.
Softcat is accredited with the internationally recognised sustainable standards below:
Softcat is a participant of the UN SDGs. The SDGs
area collection of 17 interlinked global goals that
aredesigned to be a ‘blueprint to achieve a better
andmore sustainable future for all’.
ISO 14001 sets out the requirements for an
environmental management system. It helps
organisations improve their environmental
performance through more efficient use of
resourcesand reduction of waste.
ISO 50001 specifies the requirements for
establishing,implementing, maintaining and
improving an energy management system.
Softcat has approved near and long-term
science-based emissions reductions targets
withtheSBTi.
Customers
Most of Softcat’s reportable emissions
are scope 3, which includes the supply
ofgoods resold and services in our
supply chain and on to customers.
Wehave gathered feedback from our
customers, which gives us insights on
what is important to them on sustainability.
The feedback tells us there is customer
demand for sustainable products and
services anditreinforces our strategy to
make iteasier for our customers to make
sustainable IT spend decisions. We believe
this represents Softcat’s biggest
opportunity to reduce CO
2
emissions,
byoffering carbon‑neutral services
andby guiding customers towards
sustainable products. However, we
consider that there is room to improve
the accuracy and consistency of emissions
data for the products and services we
resell. To address this, we are working
with our vendors to enhance the
sustainability information we provide to
our customers both as part of pre‑sales
and invoicing solutions. This will help
them with their choices throughout
thelifecycle of products andservices.
The Sustainability Committee will
consider progress on these matters
during FY2027, which willfurther refine
the scale of opportunities available.
Employees
Our employees have a major role to
playin the success of our response to
climate‑related risks and opportunities.
Group‑wide training has given employees
awareness of climate‑related issues and
the introduction of modern AI‑enabled
sales support tools provides our
employees with further help to meet
ourcustomers’ needs.
Softcat has ‘Green teams’ in its offices
which help to drive awareness
andco‑ordinate events associated
withsustainability.
Climate-related Financial Disclosures and sustainability continued
54 Softcat plc Annual Report and Accounts 2026
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GHG emissions
Our emissions have been calculated using
the GHG Protocol Corporate Accounting
and Reporting Standard (Revised Edition),
together with the UK Government
Greenhouse Gas Conversion Factors
forCompany Reporting published by
theDepartment for Energy Security
andNet Zero (‘DESNZ’).
• Scope 1: comprises emissions from
our pool cars and natural gas burnt
inboilers we control.
• Scope 2: comprises our electricity
consumption in leased and
ownedbuildings.
• Scope 3: comprises all indirect
emissions (not included in scope2)
that occur across our value and
supply chains.
Softcat intensity measurements
We have chosen to present our emissions (scope 1 and 2 location‑based) relative to
our turnover in order to represent how our emissions are impacted by the growth of
our business. We also present, for additional information our emissions relative to the
average number of employees.
Commentary on the steps we take to reduce energy consumption and reduce our
carbon footprint is provided elsewhere in this report.
FY2026 FY2025 FY2024 FY2023 FY2022 FY2021 FY2020 FY2019
tCO
2
e/£m 0.07 0.14 0.14 0.22 0.21 0.20 0.30 0.51
tCO
2
e/employee 0.10 0.18 0.16 0.26 0.28 0.23 0.22 0.39
Energy consumption
This disclosure is made in accordance
with The Companies (Directors’ Report)
and Limited Liability Partnerships
(Energy and Carbon Report) Regulations
2018, which requires certain companies
to report on energy consumption
andefficiency.
The above figure relates to Softcat plc. It consists of the aggregate of the annual
quantity of energy: (i) consumed from activities; and (ii) consumed resulting from the
purchase of electricity or certain other energy products. The figure was calculated
following UK Government Environmental Reporting Guidelines including Streamlined
Energy and Carbon Reporting guidance (March 2019). The aggregate quantity of
energy consumed from FY2024 includes energy consumed in our offices in Ireland
and in the USA and includes energy consumed by Oakland from FY2026.
Energy consumed
Million kilowatt hours
2.14
Regulatory and other disclosures
2.75
2.59
1.95
2.21
2.1426
25
24
23
22
55Annual Report and Accounts 2026 Softcat plc
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Regulatory and other disclosures continued
GHG emissions continued
GHG emissions are calculated in line with the GHG protocol
Corporate Accounting Standard, primarily using UK Government
GHG conversation factors from the Department for Energy
Security and Net Zero (2026). Where appropriate, country
specific conversion factors were used for operations outside
ofthe UK.
The decrease in scope 1 and 2 emissions reflects the continued
relocation of offices to more modern, energy-efficient locations.
Some of these offices also benefit from improved access to
public transport, helping to reduce emissions associated with
employee commuting. We have also introduced an employee
travel booking system, making it easier for colleagues to
consider the carbon impact of their travel when making business
journey choices.
The increase in scope 3 emissions reflects continued business
growth, alongside increased customer demand for IT products
and solutions, which drives emissions across our value chain.
Scope 2 emissions from FY2024 onwards are reported using
the market-based method. The zero scope 2 emissions
reported for certain locations reflect instances where either
Softcat or the landlord has procured electricity through a
renewable electricity tariff.
Softcat leases most of its offices and where procuring electricity
through a renewable tariff was not possible, Softcat has purchased
Energy Attribute Certificates (EACs) for the relevant office
locations. The scope 2 emissions reported for periods prior
toFY2024 are materially higher because they reflect emissions
before the procurement of EACs was implemented. Scope 1
and 2 emissions from operations outside the UK are not
material and have not been separately identified.
Assurance in respect ofemissionsdata
Independent firm NQA provides assurance over selected
sustainability indicators, including those contained in this Annual
Report. The scope of work undertaken byNQA was limited
assurance regarding the respective emissions scope data.
Assurance statements are available in theTrust section of the
Softcat website.
Energy efficiency
Measures taken to increase energy
efficiency are described elsewhere
withinthis section of the Annual Report.
The following explains other actions
taken to reduce emissions and to improve
the measurement of emissions so that
further actions can be considered:
• We utilise, where appropriate,
technology such as video
conferencing, which reduces
business travel.
• Our flexible working policies, which
include hybrid working, reduce
employee commuting.
• Waste management and water
are included within our emissions
calculations. Given the nature and
operation of our business, we do
not consider impacts relating to
biodiversity and use of land to
be material.
Use of carbon removals
We purchase verified carbon removal
credits to neutralise the impact of
ourScope 1 and Scope 2 emissions,
together with selected operational
Scope 3 emissions, including waste,
business travel, fuel- and energy related
activities, and employee commuting.
These credits support independently
verified carbon removal projects, with
financial contributions made in proportion
to the emissions being neutralised.
All of the emissions identified for
neutralisation in FY2026 have been
addressed through these carbon
removal activities. We use certified
carbon removal projects to address
unavoidable emissions in accordance
with ISO 14068-1, the international
standard for carbon neutrality, which has
superseded the PAS 2060 requirements
previously applied by Softcat.
Softcat invests in a Verified Carbon
Standard carbon removal project, with
its main objectives focused on wood
production, land restoration and carbon
sequestration through afforestation.
Ouraim is to invest in nature as well
astoreduce greenhouse gas emissions,
inline with the ‘beyond value chain
mitigation‘ approach from the Science
Based Targets initiative.
Remuneration
Since FY2023, the Remuneration
Committee has included an assessment
of performance against some of our
keyenvironmental targets and actions
aspart of the annual bonus plan for
Executive Directors. Achievement
against the actions is disclosed in the
Annual Report on Remuneration on
pages 102 to 112.
Internal carbon prices
During FY2025 we developed an
approach to set metrics through internal
carbon pricing, in order to further embed
this into the business. In FY2026, following
discussion and endorsement from the
Sustainability Committee, it was agreed
to set an internal carbon pricing metric in
respect ofthree emissions categories:
business travel, employee commuting
and waste. The Committee has reviewed
the cost to offset the emissions, which is
purchased via certified carbon removals.
Climate-related Financial Disclosures and sustainability continued
Scope 1 and scope 2 emissions
tCO
2
e
99
Scope 3 emissions
tCO
2
e ’000
446
334229
158184
96
196
99 99
196
96
342
563
26
25
24
23
22
Scope 1 Scope 2
Key:
383
357
343
363
44626
25
24
23
22
56 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Managing our risks
Risk management
Direction
and
oversight
Overview
We adopt a strategic and structured approach to risk management, which proactively
identifies and addresses risks. Our approach is based on elements of the widely recognised
‘Internal Control – Integrated Framework’ published by the Committee of Sponsoring
Organizations of the Treadway Commission (‘COSO’).
The Audit and Risk Committee is responsible for oversight of Softcat’s risk management framework and for reviewing and
approving, on behalf of the Board, Softcat’s principal risks. We continue to mature and evolve our risk management approach,
building on our three‑tier architecture. This framework is embedded in the organisation, strengthening our second line functions,
engaging our people to promote a culture of risk awareness, and developing and deploying risk registers for key areas. More
information on how we have continued to build on our effective risk management and assurance processes is provided in the
report from the Audit and Risk Committee on pages 79 to 86.
Risk governance
Board Audit and Risk Committee
Executive Directors and
Seniorand Extended
Leadership Teams
Third line
First line Second line
Reporting
and
escalation
Senior executives are responsible
for setting and implementing
strategy and discussing this with
theBoard.
Responsibility for policy
management and for ensuring that
risks are proactively identified and
effectively managed.
Business resilience framework.
• The internal audit function
provides independent assurance.
• Reports to the Audit and
RiskCommittee.
• Adopts risk‑based approach
and tests design and operating
effectiveness of policies,
procedures and controls.
• Other assurance providers
conduct subject matter reviews
and provide reports.
• Front line business operations.
• Responsible for correct
and consistent application
of organisational policies
andprocedures.
• Responsible for day‑to‑day
riskmanagement.
• Comprised of governance,
risk and control management,
legal, company secretarial and
information security.
• Oversees compliance and risk
management matters.
• Supports first line in risk
identification and management.
Strategic oversight responsibility
forensuring risks are identified
andmanaged.
Robust assessment of principal risks
and consideration of emerging risks.
Sets the overall risk appetite.
Supports the Board by monitoring
the effectiveness of risk
management, internal controls and
the internal audit function.
57Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Risk appetite
We recognise the need for informed
risktaking in order to deliver sustainable
and profitable business growth in line
with our values and strategy. Our ‘risk
appetite’ is reviewed and approved
bythe Board each year. The Senior
Leadership Team is responsible for
operating the business within the risk
appetite approved by the Board.
Our risk appetite ratings are defined
asfollows:
Low: We aim to mitigate these
risks to the fullest extent possible.
Balanced: We accept broadly
predictable risks where there
arebusiness benefits of carrying
that risk.
High: We seek out opportunities
with attractive potential upsides,
take considered risks and manage
the consequences.
Assessing key risks against our risk
appetite enables us to understand
where we are operating within or
outside the target risk appetite. This
allows management to consider the
actions required to achieve the target
appetite. Our risk appetite varies across
different principal risks, as set out on
pages 60 to 62.
Risk management methodology
Our framework
Integrated three lines model and COSO internal control framework: The ‘three lines’ model helps organisations identify
structures and processes that best assist in the achievement of objectives and facilitate strong governance and risk management.
COSO’s ‘Internal Control – Integrated Framework’ outlines how internal controls can be operationalised to achieve an effective
system of internal controls.
Tier 1
Tier 2
Tier 3
• Strategic threats to our business.
• Owned by Directors and senior leaders.
• Published externally, providing insight for our investors.
• Underlying significant risks across the business.
• Risks managed by Directors and the Senior and Extended
Leadership Teams across the business.
• Maintained in ‘key risk’ register.
• First line and second line operational risk registers.
• Risks are closely aligned with core business processes.
• Used for identifying and managing day‑to‑day risks.
Principal risks are often made up of one or more key risks. Key risks are linked to process level risks.
Risk categories
Our risk categories help to identify,
group and assign risks to the right
leaders and managers in the business.
This also enables a comprehensive
assessment of the overall risk landscape.
We identify our current key risks under
these categories, which have not
changed over the year.
Business strategy
Risks which have the potential to
impede the achievement of our
strategic goals or impact our
business model.
Operational
Risks (both external and internal)
that could impact day‑to‑day
operations and prevent
business‑as‑usual activities.
Financial
Risks that could impact the
profitability or financial viability
ofthe Group or increase
economic exposure.
People
Risks that could impact our ability
to attract, retain and motivate the
very best employees.
Regulatory and compliance
Risks in respect of complying
withongoing and increasing
regulatory and compliance
requirements for Softcat.
Read more on pages 60 to 62.
Three-tier risk management architecture
Principal risk
Key risk
Process
level risk
Key risk
Process
level risk
Process
level risk
Risk management continued
Managing our risks continued
A
D
B
C
E
Process
Risk management is aligned to our strategy,
and each principal risk and uncertainty is
considered in the context of how it relates
to the achievement of our strategic
objectives and risk appetite. Ownership
for each principal risk is assigned to a
Director or senior leader based upon
alignment with operational duties.
First line teams and leaders identify,
evaluate, escalate and record risks. They
also identify appropriate risk management
activities and action them. Information
onidentification, assessments and
actions is captured in operational
riskregisters. The second line function
oversees the overall risk management
and internal control process. It reviews
the operational risk registers, updates the
key risk register based on insights and
58 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
interviews with risk owners and managers
from across the business, updates
principal and emerging risks, performs
sample checks, provides feedback to first
line teams, and undertakes a formal risk
management and internal control
effectiveness review at least twicea year.
The Audit and Risk Committee, on behalf
of the Board, reviews the effectiveness
ofthe risk management functions and
receives assurances on the effectiveness
ofkey controls in the business. This process
provides a combined ‘bottom‑up’ and ‘top‑
down’ approach to ensure risks have been
considered from different perspectives.
The key risk register is reviewed at least
twice a year by management to ensure that
it remains current, as the business and its
markets evolve. Management is responsible
for ensuring that risks remain within the
target risk appetite and where gaps are
identified that plans have been put in place
to address them. Management also adds
new risks and removes existing risks to
riskregisters as appropriate. The Risk,
Assurance and Process Improvement
teammaintains oversight to ensure that
identified remedial actions on risks are
progressed. The Audit and Risk Committee
reviews key risks, including emerging risks,
the consideration of sustainability related
risks and the overarching principal risks,
atthe half year and full year. The Audit and
Risk Committee also reviews the Viability
Statement, which considers the potential
impact over the longer term of some of the
key risk factors.
Management has developed the
framework and approach required to
comply with Provision 29 of the 2024
UKCorporate Governance Code, which
applies to Softcat from the financial year
ending 2027. The programme was led
bythe Risk & Assurance team, supported
by EY, with regular progress updates
provided to the Audit & Risk Committee.
The Committee reviewed and endorsed
the overall approach and provided
oversight and challenge throughout
thedevelopment of the framework.
Taking a risk‑led approach aligned to our
principal risks, key risks and risk appetite,
we identified, assessed and documented
the Company’s material controls,
includingownership and accountability
arrangements. This work has strengthened
the clarity, documentation and governance
of material controls across the business
and established a foundation for future
assessment, testing and reporting. The
Audit and Risk Committee will continue to
oversee the remaining phases of readiness
ahead of the Board’s first Provision 29
declaration in FY2027.
Read more in our Audit & Risk
Committee Report on pages 79 to 86.
The Audit and Risk Committee receives
reports from management and from internal
audit on key areas of risk and control and
challenges management on the timelines
and effectiveness of corrective action. The
Audit and Risk Committee also considers
the findings and recommendations of the
external auditor with regard to financial and
certain other controls. The Audit and Risk
Committee then makes a recommendation
to the Board for final approval.
Climate change
During the year, in line with the approach
recommended by the Climate‑related
Financial Disclosures (‘CFD’), we
conducted a formal assessment of the
potential impact of climate change to our
business and supply chain. Please see our
report on CFD and sustainability on pages
38 to 56. Climate change is already a
component of the risk of failure to respond
to market changes when considering the
needs of our customers and how products,
services and solutions might be affected
bythe drive towards carbon neutrality. Our
current analysis concluded that no other
climate change‑related risk is a principal
risk which needs to be incorporated into
the list of principal risks shown.
Principal risks and changes
The Board has identified the principal
risksfacing the Group and considered the
likely impact that each could have on the
business. There is a Board‑approved
definition for material emerging risks and
aprocess is in place which requires the
CFO to escalate promptly any such risk
tothe attention of the Board.
The Board’s view of the principal risks
currently facing the Group, along with
commentary on how this might impact
progress against our strategic goals, is
onpages 60 to 62. We provide a view on
thechange in risk compared to the prior
year’s assessment.
During the year, including changes
reported in the Group’s half year results for
the six months ended 31 January 2026, the
Board reviewed the Group’s principal risks
and agreed the following changes tothe
risk profile:
• Failure to respond to market changes
including technology offering,
channel disintermediation, competitor
landscape and customer needs:
The risk profile increased due to the
accelerating pace of technological
change, particularly the impact of
AI, evolving customer expectations
and theemergence of new market
participants and technology
ecosystems. Mitigating actions
include continued investment in digital
capabilities, technology development
and strategic partnerships to strengthen
the Group’s competitive position.
• Customer dissatisfaction: The risk
profile increased due to the growing
scale of the business and complexity
of customer engagements, resulting
in increasing contractual obligations
and service delivery requirements.
Mitigating actions include
enhancements to deal governance,
implementation of Contract Lifecycle
Management capabilities and ongoing
investment in customer insight and
service governance processes.
• Cyber security risk and business
interruption: The Board agreed a
change to the existing risk profile
due to an increase in the threat
landscape for cyber security events
as seen more widely in the UK,
including the growing sophistication
and accessibility of AI‑enabled
attacks. These could impact either
the business or our value chain. To
address this risk, we already have
mitigating actions in place. We are
further strengthening these to be
more prepared and to keep our
business secure and operational.
• A new principal risk, multinational
expansion, acquisition and integration
risk, was introduced to reflect the
increasing strategic importance
of multinational expansion and
acquisition activity within Softcat’s
growth strategy. The acquisition of
Oakland and the recently announced
acquisition of GDT further reinforce the
relevance of this risk. Mitigating actions
include extensive financial, legal and
commercial due diligence, structured
integration and value creation planning,
employee retention arrangements and
regular Board oversight of delivery and
benefitsrealisation.
Issues associated with the principal
riskshave been discussed by the
Boardor relevant Committee regularly.
For example, there were regular reviews
onbusiness resilience, cyber security,
maintaining our special culture and
potential market changes. The Board
also considers other ongoing or emerging
external matters, for example changes
inthe geo‑political landscape and the
impact of RAM shortages.
Some of the key risks are also reflected
inscenario planning as part of the
Group’s assessment of viability over
thelonger term.
Read more on page 63.
An explanation of how the Group manages
financial risks is provided in note 24 to the
financial statements. An explanation of the
Company’s approach to critical accounting
judgements and key sources of estimation
uncertainty is also provided in note 1 to the
financial statements.
59Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Principal risks and uncertainties
Risk management continued
Acquire
morecustomers
See page 14.
People
and culture
See page 15.
Ease of
doingbusiness
See page 15.
Maintain relevance and expand
our addressable market
See page 15.
Sell more to
existingcustomers
See page 14.
A
Business strategy risks
Failure to respond to market changes including technology offering, channel disintermediation, competitor
landscape and customer needs
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
Slightly
increased
Low
• Loss of
competitive advantage
• Reduced number of
customers and profit
per customer
• Insight from ongoing industry analysis and subscriptions input
into annual strategy process
• Regular insights into customer priorities including climate‑related
through the annual customer experience survey results and
‘Voice of the Customer’ surveys. Multi‑layered relationship
withstrategic vendors and executive sponsor alignment
• Regular quarterly business reviews with vendors
• Regular meetings between senior representatives from
Sales, Technology and Vendor Management teams to review
technology and market trends and customer propositions
• Continued investment in digital capabilities, technology
development and strategic partnerships to address AI‑driven
customer and market shifts
Multinational expansion, acquisition and integration risk
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
N
New
principal risk
Balanced
• Failure to successfully
integrate acquisitions
• Delays in realising expected
synergies and value
creationopportunities
• Increased operational
complexity across
multiplegeographies
• Failure to comply with
local regulatory and
legalrequirements
• Loss of key talent
and customer
relationships following
acquisition activity
• Established multinational strategy, governance framework
and transformation roadmap to support scalable
international growth
• Enhanced cross‑functional governance and oversight
ofmultinational operations
• Comprehensive financial, legal, commercial and operational
due diligence undertaken prior to acquisitions
• Formal integration plan and governance arrangements,
including Board oversight and regular progress reporting
• Employee retention, change management and value creation
initiatives to support successful integration and benefits realisation
B
Operational risks
Customer dissatisfaction
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
Slightly
increased
Low
• Reputational damage
• Loss of customers
• Financial penalties
• Failure to meet
contractualobligations
• Reduced customer
satisfaction and loyalty
• Dedicated Customer Experience team supported by annual
customer surveys and Voice of the Customer feedback mechanisms
• ISO 20000‑1 IT Service Management and ISO 9001 Quality
Management certified
• Ongoing customer service excellence training
• ‘Big‑deal review’ process
• Investment in customer‑supporting internal IT systems
• Continued strengthening of deal governance and Contract
Lifecycle Management (‘CLM’) capabilities to improve oversight
of complex customer engagements and contractual obligations
60 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
Acquire
morecustomers
See page 14.
People
and culture
See page 15.
Ease of
doingbusiness
See page 15.
Maintain relevance and expand
our addressable market
See page 15.
Sell more to
existingcustomers
See page 14.
B
Operational risks continued
Cyber security risk and businessinterruption risk
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
Slightly
increased
Low
• Inability to
deliver managed
customer services
• Prolonged system
outage may result in lost
sales opportunities and
failure to deliver on key
businessobjectives
• Reputational damage
• Financial loss
• Customer dissatisfaction
• ISO 27001 accredited processes. Group‑wide information
security policy and mandatory security‑related training
• Regular updates at a Board level on the evolving cyber threat
landscape, ensuring that cyber security is treated as an
enterprise‑wide risk
• Regular cyber security tabletop exercises
• Established a ‘lifeboat’ capability, providing access to critical
business information from a separate environment during a
major disruption
• Ongoing enhancement of crisis management and business
resilience capabilities
• Utilisation of the National Cyber Security Centre Early
Warning Service
• Established and documented processes for incident
management, change of control, etc.
• Access controls aligned with zero trust principles
• Training and awareness including regular phishing tests
• Key software used is from large multinational companies which
have a 99.9% SLA and which also provide us with SOC 2 reports
that provide assurance on their processes and controls
• Annual penetration test by a third party
• Adoption of NIST 2.0 framework, a recognised cyber
maturity framework
C
Financial risks
Macro-economic factors, including geo-political conditions, impact on customer sentiment, inflationary
pressures, interest and foreign currency volatility
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
No change
Balanced
• Short‑term supply
chaindisruption
• Reduced
customer demand
• Reduced profit
per customer
• Customer insolvencies and
cash collection challenges
• Customer base is well diversified in terms of both revenue
concentration but also public and commercial sector exposure
• Market conditions are factored into our annual
budgeting process
• Operating costs are budgeted and reviewed regularly
• Going concern and viability statements are underpinned by
robust analysis of scenarios
• Policies and procedures to manage foreign exchange exposures
Ineffective working capital management, including customer credit risk relating to both in-year
and multi-year deals
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
No change
Balanced
• Increased bad debts
• Increased cost
ofoperations
• Robust credit assessment process including use of trade
credit insurance
• Clear delegation of authority ensuring decisions are escalated
appropriately including to the Board, where relevant
• Group‑wide maximum credit exposure per customer (across
invoiced and orders yet to be fulfilled inclusive of multi‑year deals)
of £75m, with some exceptions, where specific criteria are met
• Support from vendors for multi‑year credit risk for unfulfilled
orders is regularly sought
• Regular review of the aged debt position by management
• Defined treasury policy covering liquidity management
processes and thresholds
• Regular cash forecasting, actual reporting and variance analysis
to highlight any adverse trends and allow sufficient time to respond
61Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Risk management continued
Principal risks and uncertainties continued
C
Financial risks continued
Failure to retain competitive terms with our suppliers and/or right-size our cost base compared to
gross profit generated
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
No change
Balanced
• Higher operating costs
• Uncompetitive pricing
leading to loss of business
• Reduced
profitability/margins
• Budgeting process and regular reviews ensure costs are
managed appropriately and in consideration of gross profit
growth. Any out of budget spend needs management‑level
orBoard approval
• Close dialogue with supply chain partners
• Rebates form an important but only minority element of total
operating profit. In addition, rebate programmes tend to be
industry standard and not specific to the Group, while vendor‑
aligned teams ensure we optimise available rebate structures
• Ongoing training to sales and operations teams to keep pace
with new vendor programmes
D
People risks
Loss of culture
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
No change
Low
• Reduced staff engagement
• Negative impact on
customer service
• Loss of talent
• Culture sits at the heart of all changes that are made in Softcat.
There is regular communication from Senior Leadership Team
members to employees at ‘Kick Off’ and ‘all hands’ calls about
the importance of culture
• Regional offices with empowered local management
• Quarterly management satisfaction survey and annual all‑employee
survey with feedback acted upon. Our engagement and
employee net promoter results which are industry‑leading,
areregularly reviewed
• Regular staff events and incentives
• Enhanced internal communication processes and events
Talent, capability and leadershiprisk
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
No change
Low
• Lack of strategic direction
• Reduced staff engagement
• Loss of talent
• Loss of
competitive advantage
• Succession planning process in place
• Experienced and broad senior management team
• Investment in robust recruitment and selection processes
• Attrition tracked and action taken as necessary
E
Regulatory and compliance risks
Compliance with existing regulation/legislation and being prepared for emerging regulation/legislation
Change
from2025
Target
riskappetite Potential impacts Management and mitigation
Link to
strategy
No change
Low
• Financial penalties
• Reputational damage
• Loss of customers
• Significant investment in a second line of defence function
(RiskAssurance and Process Improvement, Information
Security, Legal and Company Secretarial teams)
• Management committee in place to review second line
progress and report to the Audit and Risk Committee
• Ongoing engagement with specialist third parties
where required
Acquire
morecustomers
See page 14.
People
and culture
See page 15.
Ease of
doingbusiness
See page 15.
Maintain relevance and expand
our addressable market
See page 15.
Sell more to
existingcustomers
See page 14.
62 Softcat plc Annual Report and Accounts 2026
Financial statementsCorporate governanceStrategic report
In accordance with the UK Corporate Governance Code, the Directors have assessed the
viability of the Company over a three-year period to 31 July 2029, which is a longer period
than the twelve-month outlook required in adopting the going concern basis of accounting.
This assessment period remains appropriate given the timescale of the Company’s planning
and investment cycle.
The Directors confirm that they have
performed a robust assessment of the
principal risks facing the Company as
detailed on pages 60 to 62, including
those that will threaten its business
model, future performance and solvency
or liquidity.
The Company’s gross invoiced income
has grown on average 23% per year
inthe last three years. This has been
achieved by gaining market share
through increasing the number of
customers as well as increasing spend
per customer year on year. Against a
backdrop of high inflation and increasing
interest rates which have put pressure
onour customer base, the Company has
displayed a large degree of resilience to
challenging conditions, evidenced by
anincrease in gross profit of 24.7% in
FY2026. The year‑to‑date trading to the
end of September 2026 shows growth
inline with the base case forecast.
As of September 2026, the principal
challenges to short‑term business
performance are a downturn in the
UKeconomy, resulting from higher
broad‑based inflation and increasing
interest rates which affect both our direct
customers and limit the discretionary
spend of the end users of their products
and services. This may result in delayed
decisions on non‑critical projects as well
asenhanced procurement processes which
ultimately could push spend into future
periods. Higher than normal risk of credit
losses remains. These factors have been
assessed within the Company risk review
and discussed within the Strategic Report.
The assessment of the Company’s
viability considers severe but plausible
scenarios aligned to the principal risks
and uncertainties set out on pages 60
to62, and the assessment was based
onthe severe but plausible scenario set
out in our going concern assessment.
Therealisation of these risks, to the extent
modelled, is considered highly unlikely.
The degree of severity applied in
theviability scenarios was based on
management’s experience and knowledge
of the industry to determine plausible
changes in assumptions. The most
relevant potential impact of the key
riskson viability are:
• a substantial and sustained shortfall
in revenue and gross invoiced
income compared to the budget and
strategic three‑year plan resulting
from a significant and extended
deterioration in economic conditions
across the markets in which the
Group and its customers operate,
resulting in a fall in spend;
• a fall in achievable gross margins
resulting from margin pressure
associated with lower demand
and increased competition for the
remaining business;
• significantly increased levels of bad
debt losses in the first year of the
modelled period, to coincide with the
challenges of higher inflation, interest
rates and less discretionary spend for
consumers; and
• an ongoing increase in the working
capital cycle, specifically driven by
adelay in customer payments versus
historical levels.
The following stress testing over a
three‑year period has been performed (i)
against the budget approved by the Board
for the 2027 financial year; and (ii) against
the remaining two financial years (i.e. 2028
and 2029) of the three‑year plan:
• an average 5% year‑on‑year reduction,
compared to the original budget and
three‑year strategic plan, in revenue
and gross invoiced income;
• reduced gross profit margins of 0.5%
compared to the original budget and
three‑year strategic plan;
• savings in discretionary areas of spend;
• bad debt write offs of £5m above
budgeted levels in FY2027, FY2028
and FY2029; and
• extending the length of debtor
days by three days across the three
years (thus negatively impacting
working capital).
The Company benefits from a flexible
business model with a high proportion
ofcosts linked to performance, such as
commission, no warehousing of unsold
products and a low operating cost base,
consisting of mostly staff costs. On
top ofthe natural reduction in some of
theseoutflows as profitability reduces,
management could, if necessary, take
mitigating actions such as managing
supplier payments, including the reduction
of early payments benefiting from early
settlement discount, as well as adjusting
discretionary special dividends. In addition,
management could make longer‑term cost
cutting decisions, if required.
Despite the minimum desired cash
position being achieved in the severe
butplausible scenario, the following
options also exist for management:
• reduction in planned special dividends;
• delay payments to suppliers
foregoing early settlement payments;
• reduced salary costs, through
recruitment restrictions on new heads
and not replacing leavers;
• no interim dividend in the second half
of FY2027 or thereafter;
• savings in discretionary areas
ofspend; and
• short‑term supplier
paymentmanagement.
The Company operates a flexible model
in a resilient industry that incorporates
an increasing level of non‑discretionary
spend from corporate customers as IT
has become vital to establish competitive
advantage in an increasingly digital age.
In public sector, a fast‑growing area
ofthe business, spending has also
continued to be strong as investment in
IT continues at pace in order to provide
the best level of service to the public.
Financially, significant free cash flow
generation and the strength of the
Company’s balance sheet provide
comfort around the ability to absorb the
impact of the stress tests outlined above.
Confirmation of viability
Based on the analysis, the Directors
havea reasonable expectation that
theCompany will be able to continue
inoperation and meet its liabilities as
they fall due over the three‑year period
of their assessment.
Viability statement
63Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Dear shareholder,
I am pleased to present this year’s
Governance Report, which outlines the
role of the Board and its Committees
and summarises their work during
theyear. It highlights the progress
madeinaccountability, stakeholder
engagement, support and oversight
ofSoftcat’s strategic direction.
In 2024 the Financial Reporting Council
(‘FRC’) published the revised version
ofthe UK Corporate Governance Code
(the ‘Code’) (a copy of which is available
at www.frc.org.uk). The revised Code
(with the exception of Provision 29
inrespect of the declaration on the
effectiveness of material controls)
applies to accounting periods beginning
on or after 1January2025 and therefore
applies to Softcat this year. The Board
had considered in advance the changes
contained in the revised Code to ensure
those changes were observed.
Your Company complied with the
principles and provisions of the Code
during the year with two exceptions,
neither of which arise from the changes
in the revised version of the Code:
• in respect of Provision 9 of the
Code, Iwas not independent on
appointment as Non-Executive
Chairman on 1 August 2023 as I was
Softcat’s previous Chief Executive
Officer until 31 July 2023; and
• in June 2026 the Company
announced an extension of my tenure
as Non-Executive Chairman up to
April2030, being up to three years,
beyond the nine years recommended
by Provision 19 of the Code.
Introduction to corporate governance
Regarding non-compliance with
Provision 9, when deciding on my
appointment as Chairman, the Board
recognised that the Code states that the
chair should, on appointment, meet the
independence criteria and that ordinarily
the chief executive should not go on to
be the chair of the same company.
Prior to me becoming Chairman, detailed
conversations were held with the Board
and plans were agreed to ensure that my
role as Chairman was very clear to the
Board, in particular the CEO, other
stakeholders and to me. Weunderstand
that it is not seen asbest practice for a
former CEO to be chair of the same
company. However, the Board and the
Nomination Committee believe we have
a clear framework for the roles of the
Chairman and CEO and there is a clear
separation between those roles.
TheBoard was unanimous that my
knowledge of the business, the market
and Softcat’s culture are essential in
therole of Chairman to continue to
bestsupport the interests ofall our
stakeholders. I am not involved inany
operational matters, but do act as
asounding board for the CEO which
isbest practice. We have a clear and
successful operating model and an
understanding that the CEO runs the
Company, not theChairman.
Regarding non-compliance with Provision
19, the Board’s unanimous view was that
the extension is in the best interests of
allshareholders, given my extensive
experience of the sector, as well as the
independent challenge I continue to
provide in chairing the Board’s oversight
of the Company’s governance, strategy
Providing leadership,
oversight and accountability
The composition of the Board supports the
interestsof the Company’s stakeholders and
underpins a strong governance framework,
witheffective leadership and clear oversight
oftheBoard’s responsibilities.
Graeme Watt
Non-Executive Chairman
and execution. Athorough consultation
process was conducted with Softcat’s
largest shareholders, who expressed
strong support.
Read more in our Nomination Committee
on pages 87 to 90.
The composition of the Board remains well
balanced, with all Non-Executive Directors,
other than myself, considered independent.
This supports the interests of the Company’s
stakeholders and underpins a strong
governance framework, with effective
leadership and clear oversight of the
Board’s responsibilities.
We remain committed to strengthening
the Board’s effectiveness. Each year, we
carry out a review of the effectiveness
ofthe Board and the process and
outcomes of this year’s review is shown
on pages 72 and 73. Jacqui Ferguson
alsoconducted a formal review of my
performance and led a Board discussion
without me present. The reviews
concluded that the Board continues to
operate effectively and I have the full
support of my fellow Directors. I would
like to thank them for the enthusiasm,
insight and keen sense of governance
that they bring.
If you have any questions or comments
on the reports, I will be pleased to hear
from you via the Company Secretary at
cosec@softcat.com.
Graeme Watt
Non-Executive Chairman
13 October 2026
64 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Board leadership and Company focus
Your Board of Directors
Tenure of Directors
Directors’ experience
Skills Number of Directors
Finance 4
Marketing 4
Operations 7
Management 7
Technology 4
VAR sector 3
International 7
Board composition (%)
Allocation of time
Board overview
Read biographies on pages 66 and 67.
6. L Weedall
7. M Prakash
5. R Perriss
4. J Ferguson
3. K Mecklenburgh
2. G Charlton
1. G Watt
4yrs 5mths
3yrs 1mth
7yrs 3mths
2yrs 9mths
3yrs 4mths
11yrs 7mths
8yrs 6mths
15
%
Corporate governance and investor relations
Financial performance
Risk
Strategy and operations
25
%
15
%
45
%
1
2
3
4
5
6 7
Chair: 14%
Independent Non-Executive Directors: 57%
Executive Directors: 29%
65Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Current external commitments
Board leadership and Company focus continued
Our business is led by our Board of Directors. Biographical and other details of the
Directors as at 13 October 2026 are as follows:
1
Graeme Watt
Non-Executive Chairman
Appointed to the Board:
1 April 2018 (and became
Chairmanon 1 August 2023)
Committee membership:
N
D
S
2
Graham Charlton
Chief Executive Officer
Appointed to the Board:
19 March 2015 (and became
CEOon 1 August 2023)
Committee membership:
D
S
3
Katy Mecklenburgh
Chief Financial Officer
Appointed to the Board:
19 June 2023
Committee membership:
D
S
Committee key
A
Audit and Risk Committee
N
Nomination Committee
R
Remuneration Committee
D
Disclosure Committee
S
Sustainability Committee
Chair
Board gender diversity
(%)
Male: 42.9%
Female: 57.1%
Graeme joined Softcat in April 2018
as CEO, a role which he held until
31July 2023. On 1 August 2023
hewas appointed Non-Executive
Chairman. Graeme is also the
non-executive chairman of Infinigate
Holding AG and serves on the Board
of the Trustees for a homeless charity
named Social Bite. He has built close
to 40 years of channel experience
inthe IT channel. Before he joined
Softcat, Graeme was senior vice
president EMEA, Advanced and
specialist solutions at TDSynnex – a
position he held from March 2017.
He was promoted to that role when
Avnet’s technology solutions
business was acquired by Tech Data
in early 2017. Prior tothat, hewas
president for Avnet Technology
Solutions, EMEAfor almost seven
years and amember of Avnet’s
global executive committee. He
previously spent six years at Bell
Micro (as president of global
distribution) and his earlier career
included roles at Tech Data
(president EMEA) and Computer
2000 (managing directorUK &
Ireland). Graeme isachartered
accountant and graduated from
Edinburgh University having
readPhysiology.
Chairman, Infinigate Holding AG.
Member of the Board of Trustees
at Social Bite – a homeless charity.
Graham was CFO of Softcat
between March 2015 and July
2023 and was appointed CEO
inAugust 2023. Before Softcat,
Graham spent four years as finance
director at comparethemarket.
com. Prior to that, Graham spent
one year as finance director at
See Tickets (the trading name of
See Group Limited) and over five
years in various roles, including
group financial accountant,
finance manager and finance
director, decision analytics,
atExperian Ltd. Graham is a
chartered accountant and began
his career with Andersen.
None.
Katy joined Softcat in June 2023.
Previously, she was interim CFO
at ASOS plc. Prior to that, she
spent three years asgroup
financial controller atInchcape
plc. She has held various other
positions across a range of
industries and blue-chip firms.
Katy was head of finance
atAmazon and finance director
atSerco and she spent over a
decade at Procter and Gamble
where she held a series of senior
finance roles. Katy is a chartered
management accountant. She
earned a BSc in Pharmacology
and a PhD in Respiratory Medicine,
both from Edinburgh University.
None.
Previous roles
Key strengths
• Extensive knowledge
ofthesector, distribution
andthe reseller channel
• Strong commercial skills
• Business and system
transformations
• Mergers and
acquisitionexperience
• Strong leadership skills
anddelivery of growth in
verysizeable business units
• Deep understanding of
Softcat’s business and culture
• Wealth of financial and
riskknowledge
• Extensive knowledge of
the sector
• Strong leadership skills
• Strong financial and
commercial skills
• Extensive experience
inboth financial and
generalmanagement
• Deep understanding of
Softcat’s business and culture
• Significant experience of
financing and capital raising
• Strong leadership skills
• Strong financial and
commercial skills
• Extensive experience in
commercial finance and
audit matters
• Previous significant senior
finance roles across a range
ofindustries
66 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
4
Jacqui Ferguson
Senior Independent
Non-Executive Director
Appointed to the Board:
1 January 2024
Committee membership:
A
N
R
S
5
Robyn Perriss
Independent
Non-Executive Director
Appointed to the Board:
1 July 2019
Committee membership:
A
N
R
S
6
Lynne Weedall
Independent
Non-Executive Director
Appointed to the Board:
3 May 2022
Committee membership:
A
N
R
S
7
Mayank Prakash CBE
Independent
Non-Executive Director
Appointed to the Board:
1 September 2023
Committee membership:
A
N
R
S
Jacqui was chair of Tesco Bank
and a non-executive director at
John Wood Group PLC. She also
held several significant executive
roles at Hewlett Packard, including
senior vice president and managing
director, and she held executive
roles at Electronic Data Systems,
including director of EMEA
strategic business planning.
Shewas also the deputy chair
ofEngineering UK.
Senior independent director
andchair of the remuneration
committee of Croda International
plc, non-executive director of
National Grid plc and a professionally
qualified executive mentor with
Global Mentors Group.
Robyn was a non-executive director
at Next 15 Communications Group
PLC. Shewas finance director at
Rightmove plc, the UK’s largest
property portal. Priorto being
finance director atRightmove,
Robyn also held senior roles as
financial controller and company
secretary. Before joining
Rightmove, Robyn was group
financial controller at theonline
media business AutoTrader.
She qualified as a chartered
accountant in South Africa with
KPMG and worked in both audit
and transaction services.
Non-executive director at
Dr.Martens plc and Domino’s
Pizza Group PLC where she chairs
their respective audit committees.
Previous senior executive
positions include group people
&culture director of Selfridges
Group, and group human
resources & strategy director
ofCarphone Warehouse.
Previous non-executive roles
include Treatt plc, William Hill plc
Greene King plc and Dr Martens plc.
Non-executive director at Greggs
plc andStagecoach Group
Limited. Lynne is also on the
Council of the King’s Trust.
Mayank held senior executive
positions including group chief
operations officer of Evelyn
Partners Group, chief consumer
digital and information officer of
Centrica plc, managing director,
global wealth & investment
management technology of
Morgan Stanley, chief digital &
information officer of DWP and
UK chief information officer of
Sage Group plc.
Chief executive officer, Pivotal
Group and non-executive
director at Uber UK.
Current external commitments
Previous roles
• Extensive experience as a
non-executive director of
listed companies
• Significant sector knowledge
• Extensive knowledge in the
largescale, growth-oriented
business-to-business
technologyenvironment
• Three years’ experience in Silicon
Valley serving as ChiefofStaff
to Chairman and CEO at HP,
providing valuable insight into
global technology markets,
innovation and strategic
businessoperations
• Wealth of financial, risk
andgovernance knowledge
• Significant investor
relationsand capital
marketsexperience
• Extensive experience
of strategic roles,
particularly within a
dynamic and fast-paced
progressiveenvironment
• Significant experience of senior
positions inhuman resources
• Extensive experience as
anon-executive director
oflisted companies
• Significant experience of senior
positions in various sectors
• A strong background across
acquisitions, operations,
technology and digital
transformations
Key strengths
67Annual Report and Accounts 2026 Softcat plc
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Governance report
Attendance at Board and Committee meetings
Details of Board and Committee attendance during the 2026 financial year are provided below. All Directors are expected to
attend all relevant meetings.
Board
1
Audit and Risk
Committee
Nomination
Committee
Remuneration
Committee
Sustainability
Committee
Meetings held 9 5 3 3 2
Meetings attended
Graeme Watt
2
9 — 3 — 2
Graham Charlton
2
9 — — — 2
Katy Mecklenburgh
2
9 — — — 2
Robyn Perriss 9 5 3 3 2
Lynne Weedall 9 5 3 3 2
Mayank Prakash 9 5 3 3 2
Jacqui Ferguson 9 5 3 3 2
Notes:
1. During the year, there were five meetings of the sub-Committee established by the Board to give final approval to the release of the Group’s trading results.
2. Graeme, Graham and Katy are not members of the Audit and Risk or Remuneration Committees. Graham and Katy are not members of the Nomination
Committee. Each is, however, usually invited to the meetings as an attendee. All Directors fully attended each meeting.
68 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Our governance framework
Senior Leadership Team (‘SLT’)
The SLT is the nine most senior executives in the business, including the CEO and the CFO. The SLT is led by the CEO and is responsible
forleading the day-to-day operation of Softcat, including:
• strategy
implementation
• operational,
financial and
competitive
performance
• commercial
developments
• succession
planning
• organisational
development
• maintaining
Softcat’s culture
The Committees support the Board’s work and provide the governance expected of a company listed on the London Stock Exchange.
Theirstructure, duties and responsibilities remain materially unchanged from last year.
Audit and Risk
Committee
• Governance over
theappropriateness
of the Group’s
financial reporting.
• Review and
recommendations
on the performance
and appointment
of both the internal
audit function and
theexternal auditor.
• Reviews of the
Company’s system
ofinternal control,
risk management
andcompliance
activities.
Read more on
pages79 to 86.
Nomination
Committee
• Evaluates Board
composition and
ensures Board diversity
and a balance of skills.
• Reviews Board and
executive succession
plans and plans to
improve diversity and
inclusion in the business.
• Oversees the
performance evaluation
of the Board, its
Committees and
individual Directors.
• Reviews employee
engagement and
culture within
the business.
Read more on
pages87 to 90.
Remuneration
Committee
• Sets, reviews and
recommends
the policyon
remuneration of the
Chairman, Executive
Directors and Senior
Leadership Team.
• Sets the pay of the
Executive Directors
and agrees their
participation in bonus
plans and certain
share-based incentives.
• Reviews the use of
share-based schemes
in the Group.
• Sets a Remuneration
Policy for approval
by shareholders
and then manages
itsimplementation.
Read more on
pages94 to 112.
Sustainability
Committee
• Sets and approves the
sustainability strategy
of the Company.
• Reviews performance
against climate-related
goals and initiatives, and
oversees compliance
with climate-related
regulations.
• Reviews the
effectiveness
of identifying
and monitoring
climate-related risks
andopportunities.
• Reviews, on behalf
of the Remuneration
Committee, the
achievement of
anysustainability
objectives set for the
Executive Directors.
• Reviews other
corporate responsibility
issues as requested.
Read more on
pages91 to 93.
Disclosure
Committee
• Supports the Board
in overseeing
the accuracy and
timeliness of Softcat’s
formal business
disclosures, including
disclosures made
in Softcat’s half and
full-year results.
Matters reserved for the Board
The Board maintains and regularly reviews
aschedule of matters reserved for its
approval. These include:
• our strategy, business objectives,
annualbudgets and a three-year plan
toensure we can deliver long-term
valueto our shareholders;
• annual and half-year results and
ourdividend policy;
• acquisitions and disposals;
• major changes to internal controls, risk
management or financial reporting policies
and procedures;
• determining our risk appetite;
• oversight of strategic sustainability objectives;
• major changes to our capital, funding,
corporate or management structure; and
• succession planning for the Board and
senior management.
Matters reserved can be found at
www.softcat.com/about-us/investor-
centre/governance.
The Code expects certain roles of the Board
to be clearly set out. The Board has a formal
document outlining the role of the Chairman,
Chief Executive, Senior Independent
Director (‘SID’), Non-Executive Directors
(‘NEDs’) and Designated Director for
Workforce Engagement. This document
isregularly reviewed and can be found
athttps://www.softcat.com/about-us/
investor-centre/governance.
Our Board
Board Committees
Executive leadership
69Annual Report and Accounts 2026 Softcat plc
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Governance report continued
The Board reviews and approves key matters throughout the year, including the half-year and full-year
results. Standing agenda items, including CEO and CFO updates, are considered at each meeting.
Directors prepare thoroughly for meetings, supported by the Chairman and Committee Chairs who
work with management to ensure agendas and materials are prepared in advance. The Chairman
alsomaintains regular contact with Board members and holds frequent discussions with the CEO,
CFOand Company Secretary on business developments, performance and governance matters.
Below are some key matters reviewed by the Board this year.
What the Board did this year
The development and implementation
ofSoftcat’s longer-term vision
anditsorganic strategy were focus
points, including:
• strategy and long-term vision
discussions with the Board and
senior executives, including review
ofsupporting KPIs twice yearly;
• the establishment of a revolving
credit facility with various banks
toprovide additional flexibility within
our capital allocation framework;
• considering and agreeing to
acquireGDT to accelerate our
strategic objectives;
• approval of a £45m share
buybackprogramme;
• review and approval of new
office investments and major
ITprojects; and
• regular updates on key industry
trends and activities.
The Board has a robust process to
setexpectations and monitor business
performance, including:
• review and approval of a three-year
plan at the same time as the strategy
review to provide a comprehensive
longer-term outlook. Forecasts in
the three-year plan are refreshed
as needed;
• approval of an annual budget,
followed by regular updates
comparing performance
against budget;
• a standing report at each
Board meeting from the CFO
analysing performance and
otherfinancial metrics;
• consideration of half-year and
year-end performance and
subsequent review, approval
andpublication of the half-year
andyear-end results;
• setting the dividend policy.
Dividendpayments are determined
with regard to the Company’s
Board-approved capital allocation
framework, financial position,
business requirements and any
otherrelevant circumstances; and
• an update from the Company’s
brokers on investor themes and
equity market matters.
The Board recognises the importance
ofunderstanding the views of its
principal stakeholders: shareholders,
employees, customers, vendors
andcommunities. During the year,
weengaged with these groups,
ortooksteps to understand their
keyissues, including:
• discussions with investors and
analysts, including receiving
their feedback following
meetings and after the release of
ourtrading results;
• reviewing the feedback from various
employee surveys;
• a detailed review of the results
andactions arising from our annual
customer experience survey;
• regular discussions on Softcat’s
vendor management strategy and
relationships with key vendors; and
• governance engagement
programmes with the Company’s
largest shareholders.
Strategy and operations Performance monitoring Stakeholder engagement
70 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
During the year, the Board:
• consulted with its largest shareholders
on extending the tenure of the
Chairman. The process was led by
the Senior Independent Director
with support from the Chair of the
Nomination Committee;
• ensured, together with the support
of its Board Committees, that it was
prepared for the changes arising
from the revised UK Corporate
Governance Code;
• continued its focus on environmental
strategy, targets and performance
through the Sustainability Committee;
• monitored the impact of the
macro-economic and political
environment, considering the
potential impact on the Company,
itscustomers and suppliers;
• reviewed reports on governance
andlegal issues, including changes in
legislation, developments in corporate
governance and sustainability;
• undertook an internal review of Board
effectiveness. An effectiveness review
of the Chairman was also led by the
Senior Independent Director;
• reviewed the Company’s risk appetite,
principal risks and uncertainties; and
• considered and approved changes
tothe schedule of matters reserved
to the Board.
During the year the Board:
• met with many of the members of
the SLT and other senior managers
in the business. The CEO provided
regular updates to the Board on the
SLT and any changes in key roles
inthe business;
• received regular updates on people
matters, including capabilities and
development, office workplace
strategy, culture and diversity
andinclusion; and
• through the Non-Executive Directors,
engaged with employees of all
Softcat offices and discussed their
observations and feedback with
the Board.
The Board has also:
• approved the 2026 Annual Report
and Accounts;
• approved the 2026 Notice
of AGM; and
• regularly reviewed reports which
analyse major changes in our
shareholder base.
Governance and risk People, vision and values Other
71Annual Report and Accounts 2026 Softcat plc
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Governance report continued
Composition, succession and evaluation
Composition and succession
This is discussed in the report from the Nomination Committee on pages 87 to 90.
Board effectiveness evaluation process
Each year the performance of the Board is assessed through an evaluation exercise. In accordance with the UK Corporate
Governance Code, the process this year was conducted internally (the Board having conducted an external evaluation in 2025
and an internal evaluation in 2024). The key stages of the process this year were:
The Board agreed that the process for the year would be conducted internally. The Company Secretary discussed a process
and timetable with the Chairman and it was agreed to circulate a questionnaire for completion by each member of the Board.
Stage 1: Approval of process
The Chairman and the Company Secretary reviewed a draft
questionnaire, which already reflected topics requested
byBoard members inthe last internal survey. The survey
included the following key topics:
• Board skills and composition;
• Board processes;
• strategy oversight;
• individual contributions;
• Committees; and
• any other observations.
Each Director rated the topics using afour-point scale:
poor,adequate, good and excellent. Directors
werealsoinvited to add comments to provideamore
qualitativeassessment.
Stage 2: Approval of a questionnaire
The surveys were conducted online and managed by an independent third party platform to ensure anonymity of responses,
shouldaDirector not wish to attribute a comment. Individual responses were collated to provide a collective overview
oftheresponses and comments on each question.
Stage 3: Collation of results
The Chairman and Company Secretary reviewed and discussed the collated survey results, highlighting key themes and
areasfrom the responses. An executive summary was sent to the Board along with the full survey results so the Board could
consider the results ahead of a Board meeting.
Stage 4: Review of results
The Board discussed the key points and conclusions from the review during a Board meeting. It agreed the key actions
arisingfrom the review.
Stage 5: Board review and discussion
Following the Board review and discussion, the Company Secretary prepared an action plan to address points of recommended
improvements. Progress will be tracked during the year.
Stage 6: Action planning
72 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Outcome
The outcome of the review was positive
and concluded that the Board and its
Committees continue to function well,
consider the right issues and work in
atransparent and constructive way.
There continues to be strong alignment
between the Company’s and the Board’s
values and culture. Some of the points
made in the survey included:
• The Board continues to perform
atahigh level, with complementary
skills and backgrounds.
• The Board has the right focus and
time set aside to articulate, discuss
and review key strategic issues.
• The quality of debate and contribution
from all Directors remains high.
• Board processes are on the whole
working well, including good support
from the Company Secretarial team.
• The Committees of the Board
continue to be well run, with
excellent leadership from each
Committee Chair.
• External advisers to the Board are
performing well.
In addition to the Board evaluation
exercise, the Senior Independent
Director (‘SID’) led a review of the
Chairman. This was conducted over
interviews with each Board member
andthe Company Secretary. A summary
paper was prepared by the SID and the
outcomes were discussed at a meeting
of the Directors led by the SID without
the Chairman present. The review
confirmed that the Chairman remains
very effective and highly engaged.
Outputs and recommendations
The Board was pleased with the outcome
of the Board evaluation, which reflects
the Directors’ commitment to the Board.
Some areas for further refinement or
implementation were identified by the
Board, which include:
• Further longer-term succession
planning should be considered.
• Ongoing assessment of the Board’s
composition is important to ensure
the mix of experience and skills is
optimised as the business continues
to scale and evolve.
• More effort to be made to ensure
all Board and Committee pre-read
papers are issued on a timely basis,
include an executive summary and
exclude any unnecessary details.
• Further emphasis on ensuring
Board discussions are kept at a
strategic level and on the progress
ofassociated strategic KPIs.
• To embed learning points from
the acquisition of GDT in respect
of the Board’s oversight role in any
acquisition process.
• Continued focus on scaling
governance as the business grows.
An update on the above will be provided
in next year’s Annual Report.
Good progress was made on the actions
from the external Board evaluation
conducted in 2025, including:
• More time was devoted for quality
discussion on Softcat’s vision,
purpose and strategy.
• Management refined proposed
metrics and milestones to track
strategic progress. These were
discussed and agreed with the Board.
• The terms of reference for the Audit
Committee was reviewed and
updated and the Committee renamed
the ‘Audit and Risk Committee’ to
better reflect its oversight actions
andresponsibilities.
• Board succession planning over
thelonger term was considered.
This included the decision to extend
the tenure of the Chairman and to
discuss the timing for the succession
of the Chair of the Audit and Risk
Committee, whose nine-year tenure
will be reached in July 2028.
The Board continues
tofunction well as a team
united in the best interests
of the Company.
73Annual Report and Accounts 2026 Softcat plc
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Governance report continued
Operation of the Board
Softcat capital allocation
framework (‘CAF’)
Introduction and purpose
Softcat has adisciplined approach to the
allocation of capital, which is primarily
aligned to our purpose, vision, strategy
and investment case (see pages 2, 5 and
14). Our CAF is used to prioritise the use
ofcash generated by Softcat while
maintaining an appropriate capital
structure for the business. The framework
balances Softcat’s investment requirements
and commitments to regular ordinary
dividend payments against the need to
repay debt, maintain appropriate levels
ofcash reserves andthe maintenance
ofa strong balancesheet.
The Board believes that adopting this
framework aligns to the Board’s key
objective of enhancing shareholder value
over the long term. The CAF is reviewed
by the Board annually to ensure it is
relevant and aligned to the business’ size,
needs and strategy. Following review, the
Board has agreed minor changes to
theCAF.
Summary – investment and
allocation priorities
Softcat’s capital allocation framework
isoutlined in the diagram on the right.
Our key priority is to invest for organic
growth, as we believe this is the main
driver of long-term shareholder value.
Our second priority is to maintain a
progressive ordinary dividend policy.
Remaining excess capital is then either
allocated to compelling strategic
investments or is returned to
shareholders, subject to net debt
leverage being within our target range.
Our imperative is to prioritise long-term investment for organic growth.
Investing in our people is at the core of our business model. This is our largest
single and most important investment and is the key driver for ongoing growth.
Expanding our headcount and capabilities enables us to fulfil our strategy of
acquiring more customers and selling more to existing customers. We also
prioritise investments in systems and processes which support our existing
operations, mitigate risks and underpin business growth.
Softcat’s ordinary dividend policy is to distribute between 40% and 50% of reported
profits after tax each financial year.
Our dividend and distributions policy is on page 75.
We have the option to expand into new capabilities or markets. Any acquisition
orentry into new areas or markets would need to provide a compelling opportunity
to drive long-term shareholder value.
We will return excess cash to shareholders, subject to net debt leverage being
within our target range. This will be achieved via either a special dividend or a
share buyback.
The Board regularly reviews the level of cash reserves which should be retained in
the business to preserve day-to-day operational flexibility. The Board also regularly
reviews the most appropriate method to return excess cash to shareholders.
Softcat has a highly liquid and cash-
generative business model. Our growth
has been primarily organic, driven by
increasing headcount, growing sales
capabilities, opening new offices, and
investing in IT systems, enabling us to
successfully grow our customer base
and spend per customer. Our capital
allocation policy continues to prioritise
long-term investment in organic growth
to facilitate further share gains in our
expanding addressable market.
Given the nature of Softcat’s business,
spend on plant, machinery and other
non-systems infrastructure continues
tobe relatively low. The Company’s
working capital is dominated by
short-term trade debtors and creditors,
with very low levels of inventory held.
Timings of trade outflows and inflows
aretypically closely aligned and
therefore there is only a modest need
tofund working capital as the business
grows. The floor of the minimum cash
holding inthe business is reviewed at
least annually to ensure it is appropriate
relative to the size of these balances.
The Board will consider all options to
continue investing in its strategic priorities,
including the most appropriate source
offinancing. We will also continue to
fund growth from reinvesting the cash
we generate.
Invest for organic growth
Progressive ordinary dividend policy
Strategic investments
Return excess cash to shareholders
74 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
We do not envisage that transition to
alower-carbon world will require us to
make major capital allocation changes
(including access to capital or financing,
if required).
Read more in our report on climate
change and the Climate-related Financial
Disclosures on pages 38 to56.
Capital allocation governance
The Board is responsible for reviewing
and approving all key decisions in
respect of capital allocation, including
oversight of the CAF. In particular,
theBoard:
• sets Softcat’s dividend and
distributions policy;
• decides on the Company’s capital
andfinancing structure;
• approves a treasury policy for
operation in the business;
• approves all other decisions
inrespect of capital allocation;
• will review the capital allocation
priorities and refine them as required
to achieve the Company’s strategy;
• regularly reviews key performance
metrics in the business given
operational and capital
allocations; and
• conducts post-investment reviews
on major project investments
sothat future major projects can
beoptimised.
The Board considers capital allocation
inthe context of Company performance,
risks and other relevant business
information. In particular, each year the
Board approves a budget for the coming
financial year, which includes capital
allocation and expenditures to drive our
strategic investment priorities. The Board
also annually approves a three-year plan,
which is prepared when the Board reviews
its strategy. The three-year plan gives a
longer-term view of capital requirements
and expenditures and supports the Board’s
decision-making against relevant factors
such as anticipated wider market trends.
Capital allocation decisions and dividend
distributions are also considered against
the Company’s going concern position
and the Company’s longer-term viability.
Dividend and distributions policy
The Board is responsible for:
• setting Softcat’s dividend policy;
• deciding on the Company’s capital
structure; and
• approving any key decisions in
respect of capital allocation.
In respect of dividends, the Board
approves the interim dividend and
recommends the final and any special
dividend for shareholders’ approval.
Shareholder approval is also sought
ateach AGM to provide the Board with
the flexibility to operate a share buyback
programme if appropriate. Softcat’s
ordinary dividend policy remains a
progressive one which targets an annual
dividend of between 40% and 50% of
the Company’s reported profits after tax
in each financial year. Special dividends
or a share buyback is subject to our net
debt leverage being within our target
range of 0.5-1x of EBITDA. In determining
the level of dividend in any year in
accordance with the policy, the Board
also considers other factors that influence
the proposed dividend, which include
but are not limited to:
• the level of available distributable
reserves in the Company;
• future cash commitments and
investment needed to sustain the
long-term growth prospects of
thebusiness; and
• potential strategic opportunities.
Softcat’s constitution does not limit or
oblige the Company to any minimum or
maximum dividend payments. However,
no dividend may exceed the amount
recommended by the Directors and all
dividends shall be paid in accordance
with any relevant legislation.
The Audit and Risk Committee on behalf
of the Board reviews management’s
confirmation that the Company has
sufficient distributable reserves before
adividend payment is made or proposed.
The Board then considers theAudit and
Risk Committee’s review as part of its
process to approve or recommend
dividends. Consideration isalso made of
the balance on the Company’s retained
earnings reserve, which as at 31 July 2026
amounted to £359.2m (as disclosed
inthe Company Statement of
FinancialPosition).
In addition to the reviews of distributable
reserves prior to a dividend being paid
or proposed, the Board regularly reviews
the performance of the business,
particularly in respect of cash flow and
receivables. Each year, the Board reviews
and approves a target minimum of cash
to be held in the business and in 2025
agreed a target minimum cash holding
of £90m. The minimum cash holding
represents a desired forecast minimum
cash balance held in Company funds
across all accounts. Following the
announcement that the Board has agreed
to acquire GDT, the Board will review the
target minimum cash holding after the
close of the transaction to take the needs
of the enlarged Group into account.
The Directors have proposed a final
dividend for thefinancial year ended
31July 2026.
Read more about the proposed dividend
on page 117.
Softcat is well positioned to continue to
fund its ordinary dividend which is well
covered by the cash generated by the
business. Details of the Company’s
viability and going concern are on
page63 and page 118 respectively.
Detailsof total dividend distributions
forthefinancial year is in note 6 to the
financial statements.
The Company will seek shareholders’
approval at the 2026 AGM to permit
theDirectors, should they consider
exercising the authority, to repurchase
up to 10% of the ordinary issued share
capital. The Directors consider that
thisauthority is in the best interest
ofshareholders to allow the flexibility
toreact promptly if market purchases
become desirable.
75Annual Report and Accounts 2026 Softcat plc
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Governance report continued
Board development and support
The Chairman, supported by the
Company Secretary, is responsible for
ensuring that Non-Executive Directors
receive appropriate training and
development. Directors receive briefings
on relevant issues and the Company
Secretary maintains a twelve-month
forward plan to schedule topics requiring
further discussion. During the year, these
included industry trends, competitor
performance, corporate governance
andlegislative reforms. The Board also
received updates on public reporting
commitments, including pay gap
reporting, tax strategy, creditor payment
practices and modern slavery risks.
When a new Director is appointed,
theirunderstanding of the business is
accelerated through a tailored induction
programme managed by the Company
Secretary and approved by the Chairman.
All Directors may obtain advice from the
Company Secretary who is appropriately
qualified and highly experienced and is
responsible for advising the Board on
certain regulatory, legislative and
governance matters. The role of the
Company Secretary also includes:
• advising the Board of its key
obligations as Directors of a public
listed company;
• developing with the relevant Director
the agenda for each meeting of the
Board and its Committees;
• working with the Directors to
developthe long-term agenda
for the Board and its Committees
to enable them to discharge their
responsibilities effectively;
• supporting and briefing the
Chairmanon his governance
engagement programme with the
Company’s largest shareholders;
• advising the Board on the
resolutionsto propose at each
Annual General Meeting; and
• ensuring that the correct Board
procedures are followed, in
accordance with the Company’s
constitution, applicable legislation
and good governance practice.
Role of the Non‑Executive Directors
Softcat’s Non-Executive Directors
arerequired to perform certain
functions toimprove the effectiveness
ofthe Board. Their roles are reviewed
regularlyand summarised in a document
which is approved by the Board and
placed on the Group’s website at
www.softcat.com/about-us/investor-
centre/governance. The document
isreviewed with the support of the
Company Secretary to ensure it reflects
good practice. The role of the
Non-Executive Directors includes:
• constructively challenging and
contributing to the development
of strategy;
• offering additional perspectives,
advice and strategic guidance;
• scrutinising the performance of
management in meeting agreed
goals and objectives;
• exercising oversight to ensure
compliance with key listed
companyrequirements;
• through the Audit and Risk Committee,
satisfying themselves that financial
information is accurate and that
internal controls and systemsof risk
management are robust;
• through the Remuneration Committee,
taking responsibility for determining
appropriate levels of remuneration for
senior executives;
• through the Nomination Committee,
recommending Board appointments
and, where necessary, removals. The
Committee also considers diversity,
succession planning, employee
engagement and Softcat’s culture; and
• through the Sustainability Committee,
scrutinising management’s activities
and policies for pursuing Softcat’s
sustainability strategy and achieving
its climate-related targets.
Organisation of Board meetings
Key features of how our Board and
Committee meetings are organised
tosupport good governance include:
• draft agendas for Board meetings
arecirculated to the Directors
in advance. This provides an
opportunity to comment or to
propose further new items;
• Board meetings are scheduled
toconsider issues requiring Board
oversight and adequate time for
discussion of each agenda item is
provided. Agendas are set to provide
the Directors with opportunities
todiscuss the longer-term outlook
ofthe business;
• each Board meeting includes a report
from the CEO and the CFO. These
provide a comprehensive overview
of key matters and are a good
foundation for other topics to be
discussed. Topics include operational
and financial performance, industry
developments, employee matters
and updates on priorities;
• an annual calendar of scheduled Board
and Committee meetings is structured
to allow the Board/Committees
toreview cyclical and ad hoc items,
such as key projects;
• Non-Executive Board members
make themselves available outside
ofscheduled meetings when
needed.In particular, the Chairs
of the Committees hold planning
discussions with management prior
toa meeting;
• reporting packs for each Board and
Committee meeting are designed to
be clear, analytical and concise and
are retained in an electronic portal
managed by the Company Secretary;
• reporting packs are distributed by
the Company Secretary to the Board
typically seven days before Board or
Committee meetings. This enables
the reporting packs to be up to date
whilst allowing sufficient time for their
review. Verbal updates cover any
subsequent material developments;
76 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
• a summary of the actions arising at
Board and Committee meetings is
circulated by the Company Secretary.
The Company Secretary ensures
progress is made on each action and
updates the Board of the outcomes;
• financial updates with commentary
are distributed to the Board regularly,
allowing the Directors to review
performance and any emerging issues
in ‘real time’. The updates include an
assessment of performance against
the annual budget approved by the
Board, providing additional analysis
on developing trends;
• the development of strategy is led
by the Executives with input and
constructive challenge from the
Non-Executive Directors. A dedicated
Board strategy review session is held
annually to discuss, agree and sign-off
on the strategy. The CEO provides
regular updates throughout the year,
including progress against strategic
milestones and KPIs agreed with
the Board;
• additional time is allocated when
needed for more in depth discussion.
For example, Board dinners are held
to discuss specific business topics;
• a session is held with the
Non-Executive Directors before
each Board meeting to allow them
additional time to identify their
key areas of interest and to discuss
anyother matters arising;
• a ‘wrap-up’ session is held at the
conclusion of the day to reflect on the
meeting’s highlights, identify issues
for future meetings and to provide
instant feedback; and
• Board discussions are held in an open
and collaborative atmosphere of
mutual respect allowing for questions,
scrutiny and constructive challenge.
This supports decisions on which the
Board seeks agreement.
Independence and conflicts
The Board, excluding the Chairman, is
currently comprised of four independent
Non-Executive Directors and two
Executive Directors and therefore
complies with the independence
requirements of the Code. Graeme Watt
was formerly the Chief Executive Officer
before being appointed as Chairman
on1 August 2023. The Board considers
for the purposes of the Code that he
wasnot independent when he was
appointedChairman and that he remains
not independent.
The Nomination Committee reviews
Non-Executive Directors’ independence
each year (see the Nomination Committee
Report on pages 87 to 90). If a Director
has a material conflict of interest, Board
procedures ensure they do not vote or
participate in related discussions unless
the Board agrees otherwise.
During the year, all Directors confirmed
they can allocate sufficient time to
discharge their responsibilities effectively
and all Directors continue to devote
adequate time to their duties at Softcat.
Directors are required to notify the Board
of any major changes to their external
commitments with an indication of the
time commitment involved.
77Annual Report and Accounts 2026 Softcat plc
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Relations with shareholders
Governance report continued
Governance engagements
The Board maintains a programme of
engagement with its stakeholders and
recognises the important and valuable
role that shareholders play, as owners
ofthe Company.
Read more about the Board’s
engagement with its stakeholders
onpages 24 to 29.
Part of the Chairman’s role is to maintain
regular engagement with our major
shareholders, to understand their views
on governance and on our Executive
Directors. As in previous years, the
Chairman undertook an engagement
programme with the Company’s largest
shareholders on governance matters.
Feedback from these sessions was
discussed with the Board to make sure
they fully understood shareholder views
and the Board discussed whether any
actions should be taken as a result.
The Senior Independent Director with the
support of the Chair of the Nomination
Committee also during the year engaged
with Softcat’s largest shareholders to
consult with them about the proposal
toextend the tenure of the Chairman.
Read more on pages 72 and 73.
As part of an ongoing investor relations
programme, there is extensive interaction
with institutional shareholders and
market analysts. The Chief Financial
Officer provides the Board with updates
and on any material changes in the
shareholder base of the Company.
The Chairs of each of the Committees
welcome the views and questions of
shareholders at any time. Each of the
Committee Chairs can be contacted
viathe Company Secretary at
cosec@softcat.com.
If shareholders have any concerns,
whichthe normal channels of
communication to the Chairman or
ChiefExecutive have failed to resolve or
for which such contact is inappropriate,
our Senior Independent Director or any
independent Non-Executive Director
isavailable (via cosec@softcat.com) to
address such issues. The Board makes
itself available, when requested, for
meetings with shareholders on issues
relating to the Company’s governance
and strategy.
Annual General Meeting
The 2026 AGM will be held on
15December 2026 at Softcat plc,
Fieldhouse Lane, Marlow SL7 1LW.
Details of the meeting and the
resolutions to be proposed are set
outinthe Notice of AGM which is
available todownload on our website
(www.softcat.com/about-us/investor-
centre/calendar).
The AGM gives shareholders an
opportunity to vote on key aspects
ofSoftcat’s business and to ask
questions to the Directors. Questions
may be submitted to the Directors
viaemail and details of how to do this
are inthe Notice of AGM.
Shareholder meetings
Throughout the year, the Chief Executive,
Chief Financial Officer, or Head of
Investor Relations met with current and
prospective shareholders to discuss
trading performance and business
strategy. Key shareholder feedback is
documented and shared with the Board.
To comply with market abuse regulations,
protocols are followed to prevent
disclosure of unpublished price-sensitive
information during these meetings.
Results presentation
andinvestor roadshows
The Chief Executive and the Chief
Financial Officer provide a briefing
following the release of the full-year and
half-year results. The briefing is primarily
aimed at institutional shareholders and
market analysts but all stakeholders,
including shareholders and employees,
are welcome to access the online
briefing. Supporting material for the
briefing is published on Softcat’s website.
Following the release of our full-year and
our half-year results, the Chief Executive,
Chief Financial Officer and Head of
Investor Relations undertake extensive
investor engagement roadshows in
person and virtually. Feedback from the
roadshows and from reports by analysts,
by industry experts and in the media are
shared with the Board to improve the
Board’s understanding of their views.
78 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Allocation of time
Introduction
As Chair of the Audit and Risk
Committee (the ‘Committee’), I am
pleased to present the Committee’s
report for the year ended 31 July 2026.
Members of the Committee are shown in
the Board biographies on pages 66 and
67. Attendance at Committee meetings
during the year is shown on page 68.
This report summarises how the Committee
has fulfilled its responsibilities during the
year, including its oversight ofexternal
financial reporting, the Group’s control
environment and Softcat’s relationship
with EY, its external auditor. It also sets
out the Committee’s key areas of focus
for the year ahead.
The Committee’s agenda continues to be
extensive as we fulfil the important role in
the Group’s governance framework. The
Committee retains good independent
oversight of the integrity of the Group’s
financial reporting, the effectiveness of
its internal controls and risk management
systems, and the quality and independence
of EY.
As explained elsewhere in this Annual
Report, Softcat continues to make good
progress on its strategy for growth and
the Committee reviewed the delivery
ofsome of the systems required to
support that growth. During the year we
moved into a pilot phase of our new
sales system, Customer Central, and the
Committee regularly reviewed the risks
and governance of the project and the
results and user feedback from testing
and pilot deployment. The oversight
exercised by the Committee on these
issues are key to ensuring our most
critical projects and overall control
environment receives the required
attention to support the business.
The Committee is also responsible for
oversight of Softcat’s risk management
framework. This includes review and
independent challenge at half-year and
at full-year of all key corporate, principal
and material emerging risks facing the
business (see pages 60 to 62).
The Committee and management have
prepared for enhanced reporting on the
effectiveness of our risk management
and internal control framework from
FY2027, as required under Provision 29
of the 2024 UK Corporate Governance
Code. The Committee has overseen the
progress of an internal programme to
define and agree our material controls,
alongside the process by which assurance
will be given over those controls. Good
progress was made including conducting
a dry run and we are ready to comply
with Provision 29 in FY2027.
A key focus for the Committee during
the year has been exercising oversight
ofmanagement’s plans to strengthen
the resilience of the business. This covers
the identification of business-critical
systems, enhancements to our cyber
security posture and readiness for other
potential major business interruption
events. We have established a Business
Resilience working team to co-ordinate
the approach across risk, technology,
crisis management and communications.
This work is improving protection and
maturity of response against a wide
range of potential threats to the
Company. As part of its oversight of
cyber security, during the year the
Committee reviewed and endorsed the
commitments and actions recommended
for companies by the government.
Weagreed to be a signatory to the
Cyber Resilience Pledge to show our
commitment to this important matter.
Audit and Risk Committee report
The Committee retains good
independent oversight of the integrity
of the Group’s financial reporting, the
effectiveness of its internal controls and
risk management systems, and the
quality and independence of EY.
Robyn Perriss
Chair of the Audit and Risk Committee
Accountability
See our website for
theCommittee’s
responsibilities:
www.softcat.com/
about-us/investor-
centre/governance
Internal audit
20
%
25
%
20
%
35
%
Financial reporting
Risk and internal controls
External audit
79Annual Report and Accounts 2026 Softcat plc
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Introduction continued
The Committee’s commitment to the
effective oversight ofthis fundamental
area will continue into FY2027.
The Committee operates an established
process to consider the Group’s financial
reporting. This includes discussing
reports from management on how they
have prepared financial statements,
theirapproach to significant financial
judgements and any key accounting
issues identified by them during the
year. These are reviewed alongside
draftdisclosures as part of the approval
process. The Committee also receives
detailed reports from EY, our external
auditors, on their review of management’s
work in preparing disclosures and the
Committee discusses with EY the
conclusions they have reached, as well
as EY’s review of the disclosures. During
the year, the disclosures in Softcat’s 2025
Annual Report and Accounts were
selected for review by the Financial
Reporting Council’s (‘FRC’) Corporate
Reporting Review (‘CRR’) team. The
Committee was delighted to learn that
based on CRR’s review, they had no
questions or queries which they wished
to raise with the Committee. The FRC’s
Audit Quality Review (‘AQR’) team also
conducted an inspection of EY’s audit
ofour 2025 Annual Report and Accounts.
The AQR report was rated ‘good or
limited improvements required’.
TheCommittee has reviewed the report
from the AQR and was satisfied with
EY’sresponse. The Committee considers
that the work of both management
andEY provide good support for the
Committee’s duty to review the Group’s
financial and corporate disclosures.
The Committee has carried out a review
of the independence and effectiveness
of EY as external auditor and recommends
that they be reappointed at the
AnnualGeneral Meeting to be held in
December 2026. We have a co-sourced
internal audit function, combining an
effective in-house team, supported by
the external firm BDO. Both continue to
perform effectively and the Committee
has welcomed the additional ‘third line’
focus the business has received as
aresult. Further information on the
internal audit reviews conducted and
planned are provided on page 86.
This report should be read alongside the
Independent Auditor’s Report on pages
120 to 127 and the financial statements.
Each year, the Committee’s work includes
matters of particular significance to the
Group’s financial statements, as well as
areas requiring significant judgement.
With support from management, the
Committee reviewed the significant
accounting issues, judgements and
estimation uncertainties relating to
FY2026. Further details, including
Areas of focus in FY2026 included:
• reviewing the appropriateness of our published half-year and full-year results,
including the presentation of alternative performance measures;
• assessing the Group’s going concern and viability statements;
• confirming that the Annual Report and Accounts is fair, balanced and understandable;
• commissioning, receiving and discussing internal audit and assurance reports on the:
− second line function;
− progress and consideration of risks and governance in relation to the
implementation of the new Customer Central sales system;
− internal data strategy for the business;
− IT processes for employee joiners, movers and leavers;
− management of risks, liabilities and commitments within the managed
services business;
− compliance with the Group’s delegation of authorities matrix;
− controls and processes in respect of the administration and management
ofSoftcat’s cloud billing services; and
− controls and processes in respect of Softcat’s cloud marketplace offerings;
• discussion and review of business resilience in the business, including updates
on the evolving cyber threat landscape, and the definition of a Minimum Viable
Company and a ‘lifeboat’ in the event of a major cyber incident;
• reviewing the effectiveness of internal controls, key and principle risks;
• preparations to comply with the revised Provision 29 on internal controls in the2024
UK Corporate Governance (applies to Softcat in FY2027);
• reports on the framework to detect and prevent fraud in the business and
attempted frauds; and
• review and oversight of whistleblower reports and the status of outcomes of
anyinvestigations.
Focus areas for FY2027:
• reporting against Provision 29 of the Code for the first time;
• the final stages of implementation of Customer Central, the new sales system
is expected during FY2027 and the Committee will continue and close out its
oversight on project risks, governance on the new system and decommissioning
ofthe system being retired;
• a new standard on the presentation and disclosure of financial statements under
IFRS 18 will apply to Softcat from our FY2028. Given the importance of this change,
management will complete their assessment of how this will impact of Softcat’s
disclosures and they will discuss their proposals with the Committee;
• we will continue our focus to further strengthen our business resilience, including
further enhancing our preparation for potential events of major business disruption;
• effective succession planning is important to ensure good continuity of the work of the
Committee. In the near term, next year marks the five-year mandatory term for the lead
partner at EY and the Committee will endorse a change of lead. Further out, I will reach
my nine-year tenure as a Non-Executive Director in 2028 and after discussion with the
Nomination Committee, the process to search for a successor will start next year; and
• in September 2026 we announced that Softcat had signed an agreement to acquire GDT,
which is expected to close by the end of the first quarter of calendar 2027. Management
will consider the various accounting and disclosure impacts of the acquisition, which
include converting US Generally Accepted Accounting Principles (‘US GAAP’) into
IFRS for Group reporting purposes. This will also involve oversight and assessment of
GDT’s control environment, planning for the effective integration of the business into
the Group, and evaluating the impact of the transaction on financing arrangements,
leverage and associated covenant compliance.
Audit and Risk Committee report continued
whythese matters were considered
important, are set out on page 83. The
Independent Auditor’s Report provides
further information on those items
identified as key audit matters.
I would like to thank the Committee for
their support and insight during the year,
and the management team for their
continued work in maintaining a strong
control environment across the business.
I am available to engage with shareholders
who wish to discuss the Committee’s
work or its key areas of focus for the
coming financial year, and can be
contacted via the Company Secretary at
cosec@softcat.com. I will also be pleased to
answer any questions on the Committee’s
work at the forthcoming AGM.
Robyn Perriss
Chair of the Audit and Risk Committee
13 October 2026
80 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
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Responsibilities
The Committee’s terms of reference are
available at www.softcat.com/about-us/
investor-centre/governance and from
the Company Secretary. These provide
the framework for the Committee’s work
and can be summarised as providing
oversight of:
• the appropriateness of the Group’s
external financial reporting;
• the relationship with, and
performance of, the external auditor;
• the Group’s system of internal control,
including the risk management
framework, key and emerging risks and
the work of the internal audit function;
• appropriate controls to detect and
prevent fraud; and
• the Group’s system of
complianceactivities.
The terms of reference are reviewed
atleast annually and are updated to
ensure the Committee’s duties are clear.
No material changes were made in
FY2026. During the year the Committee
was updated in respect of all relevant
statutory and non-statutory reform
proposals so it can assess these in respect
of its current and future responsibilities.
A whistleblowing policy and procedure
for colleagues to raise issues regarding
possible improprieties in matters of
financial reporting or other matters is in
place and operated throughout the year.
The Group also operates anti-bribery
andcorruption procedures and a formal
policy which supports compliance
withrelevant legislation. Employees
undertake regular training and a copy
ofthe policy is available to all employees.
We operate a gifts and hospitality
register and all gifts and hospitality
(given or received) above applicable
thresholds must be approved by the
employee’s line manager and entered on
the register. Management monitors use
of the gifts and hospitality register. The
Committee provides oversight to ensure
that management confirms appropriate
policies and procedures are in place.
During the year the Committee reviewed
the Company’s published tax strategy
and also discussed with management
tax compliance and relationships with
relevant tax authorities. An updated tax
strategy was approved by the Committee
and is available on the Group’s website
at www.softcat.com/sustainability/
responsible-business. The Committee
also noted the Company’s good
payment practices as shown in the
reporting of payments to suppliers.
The Committee received updates from
management on fraud resilience and
associated controls in the business
andnoted ongoing employee training
and awareness on this important topic.
Management had followed the detailed
guidance issued by the government on
the new corporate offence of a failure
toprevent fraud. A comprehensive
process to comply with the legislation
was concluded in time for the introduction
of the offence in September 2025.
Membership
All Committee members are independent
Non-Executive Directors of the Company
and membership was unchanged in
FY2026. The Company Secretary acts as
Secretary to the Committee, supported
by the Company Secretarial Assistant.
The Committee’s composition provides
the range of financial and commercial
expertise necessary to meet its
responsibilities and the requirements
ofthe UK Corporate Governance Code
(the ‘Code’) and remains effective. Given
my experience as a qualified Chartered
Accountant and as a recent finance
director of a listed UK company, I have
been designated as the financial expert
on the Committee for the purposes of
the Code.
Jacqui Ferguson has considerable sector
experience, in accordance with the
provisions of the Code. Mayank Prakash
has significant experience in technology
and digital information, which is important
given the Committee’s oversight of IT
general controls, the delivery of material
internal IT projects and our controls
against cyber security threats.
How the Committee operates
The Committee met five times during
the year. The Company Secretary collates
a twelve-month and longer-term rolling
plan to ensure the Committee reviews
allmatters to effectively discharge its
duties. Draft agendas are initially shared
ahead of meetings with management
and EY for review. The draft agendas
arethen discussed with both the Chair
ofthe Committee and the Chief Financial
Officer (‘CFO’) to ensure they are
comprehensive and that sufficient time
isallocated.
EY is invited to each Committee meeting
together with the Company Chairman,
the Chief Executive (‘CEO’) and the CFO,
which means that each member of the
Board is present. However, I shall,
asneeded, report to the Board as a
separate agenda item on the activity of
the Committee and matters of particular
relevance to the Board regarding the
conduct of the Committee’s work.
The Board regularly reviews the
performance of the business via monthly
reporting packs and discusses reports
from the CEO and CFO at each Board
meeting. This provides the Committee
with a good understanding of the
business environment, risks and financial
standing of the business ahead of the
half-year and full-year results.
The Company Secretary, the Group
Financial Controller, the Head of Risk,
Assurance & Business Resilience and
Internal Audit Manager also attend
Committee meetings. BDO, as a
co-sourced partner, provides third-party
subject matter assurance services and
attends when required to report on the
findings of assurance activities undertaken.
The Committee sets time aside at each
meeting to seek the views of the external
auditor, in the absence of management
and to allow for a similar ‘in-camera
session’ with management, in the
absence of the external auditor.
Theexternal auditor and management
confirm for each meeting whether there
is a need to hold a session. The Committee
Chair keeps in regular touch with the
CFO, other managers in the Finance
team, the external auditor and the
internal audit function as needed
between Committee meetings.
Financial reporting
The Committee’s primary responsibility
in relation to the Group’s financial
reporting is to review with both
management and the external auditor
the appropriateness of the half-year and
annual financial statements including:
• the quality and acceptability of
accounting policies and practices;
• the impact of any material changes
inaccounting policies;
• material areas in which significant
judgements have been applied or
where significant issues have been
discussed with the external auditor;
• the clarity of the disclosures and
compliance with financial reporting
standards and relevant financial and
governance reporting requirements,
including the Code;
• any correspondence from
regulators in relation to our financial
reporting; and
• assisting the Board in an assessment
of whether the Annual Report and
Accounts, taken as a whole, is fair,
balanced and understandable and
provides the information necessary
for shareholders to assess the
Group’s position and prospects,
performance, business model
andstrategy.
81Annual Report and Accounts 2026 Softcat plc
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Audit and Risk Committee report continued
CRR review of Softcat’s 2025
Annual Report – scope and
limitations of review
As noted above, the CRR team
oftheFRC conducted a review of
thedisclosures in Softcat’s 2025
AnnualReport and Accounts.
The FRC wishes to point out the scope
and limitations of its review. The FRC’s
review is based solely on the Annual
Report and Accounts and does not
benefit from detailed knowledge of
Softcat’s business or an understanding
of the underlying transactions entered
into. It is, however, conducted by staff
ofthe FRC who have an understanding
of the relevant legal and accounting
framework. The review provides no
assurance that the Annual Report and
Accounts are correct in all material
respects; the FRC’s role is not to verify
the information provided to it but to
consider compliance with reporting
requirements. The FRC (which includes
its officers, employees and agents)
accepts no liability for reliance on it
bythe Company or any third party,
including but not limited to investors
and shareholders.
Accounting policies and practices
The Committee received reports
frommanagement in relation to the
identification of critical accounting
judgements, key sources of estimation
uncertainty, significant accounting
policies and proposed disclosure
ofthese in the 2026 Annual Report.
The Group publishes its accounts
inaccordance with UK adopted
international accounting standards
(‘IFRS’). However, the Directors believe
that further non-statutory measures are
helpful to understand the underlying
trends, performance and the financial
position of the Group. In FY2025
management prepared a detailed policy
on the use of adjusting items in financial
reporting, which includes principles
asto when certain items should be
adjusted. The adjusted items are shown
as ‘underlying’ disclosures in this report.
The Committee approved the policy
after taking into account whether
thepolicy:
• enhances the clarity and usefulness of
financial communications to readers;
• protects investors and stakeholders
from potential misleading
information; and
• ensures compliance with accounting
standards, other regulatory
requirements and good practice.
For FY2026, management prepared
anddiscussed with the Committee the
presentation of statutory financial
reporting, along with the adjusted
underlying disclosures. A full reconciliation
between the statutory and underlying
disclosures in line with the agreed policy
was presented to the Committee. After
considering the presentation and the
proposed reconciliation, the Committee
approved the inclusion of the
underlyingdisclosures.
Critical accounting judgements and
significant accounting policies and
disclosures are set out in note 1
‘Accounting policies’ to the
financialstatements.
Significant judgements and
areas of focus
A key part of the Committee’s role is to
review the principal matters affecting
Softcat’s published financial statements
and to satisfy itself that they have been
appropriately addressed. Management
reports to the Committee on its approach
and rationale for each significant
judgement and issue. The main areas
considered, and the actions taken by the
Committee, are summarised below. The
Committee noted that there were limited
areas of significant judgement and that
the external auditor did not identify
anyareas of material challenge. The
Committee is nevertheless satisfied
thatthe external auditor carried out a
thorough review of the material areas
that could affect the integrity of the
financial statements. These matters were
discussed with the external auditor and,
where relevant, are reflected as areas of
audit focus in the Independent Auditor’s
Report on pages 120 to 127.
82 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Matter considered Action
Revenue
recognition
andcut‑off
The Committee has reviewed the Group’s revenue recognition policy and discussed in detail with management
and the external auditor the processes applied and systems utilised to accurately record revenue at period
ends, particularly in relation to the completion of a large deal with an international component.
The Committee concluded that the timing of revenue recognition is appropriate.
Presentation
ofrevenue
inrespect
ofprincipal
versusagent
Inappropriate application of IFRS 15 may result in inaccurate presentation and disclosure of revenue and cost of sales.
Guidance on ‘control’ published by the IFRS Interpretations Committee (‘IC’), which is used to determine whether
companies should recognise revenue from the resale of standard software licences on a net basis under IFRS 15,
hasremoved a significant element of judgement in relation to the recognition of software revenue. However, the
nature of Softcat’s current systems is to process all revenue streams gross, and a manual adjustment is made by
management at year end to record revenue on a net basis where Softcat is the agent. Hence, due to the large
number of transactions and manual nature of the net down adjustment, this remains an area of key audit focus.
Management are progressing a project to increase the level of automation which will reduce manual adjustments.
Management confirmed to the Committee that it has followed the relevant IC guidance and has taken appropriate
action. They performed detailed work to ensure that revenue is reported accurately on a principal (gross) or agent
(net) basis.
EY has audited the manual net down adjustment and related disclosures under IFRS 15 and presented its results
tothe Committee. The above provided the Committee with comfort that an appropriate approach continues to
betaken on the presentation of revenue.
Misstatement
ofrebate income
The Committee takes steps to understand the nature and quantum of supplier rebates received by the Group.
Management presented current year levels of rebate income plus recent historical trends and factors to allow the
Committee to analyse rebate income in context.
The Committee is satisfied with management’s ability to accurately record rebates earned within the financial period.
Non‑underlying
costsand
presentation
ofalternative
performance
measures (‘APMs’)
The identification of non-underlying costs and the presentation of APMs is a judgement in terms of which costs are
not associated with the underlying performance of the Group and impact the comparability of results year-on-year.
During FY2026 the Group incurred non-underlying costs of £19m in relation to the implementation of Customer
Central and People Central, the new sales system and HR system respectively; and charges incurred in respect of
deferred consideration and amortisation following the acquisition of Oakland in FY2025.
The Committee reviewed all items categorised as non-underlying costs through reports and discussions with
management and the external auditors, including explanations of why they were not related to the underlying
performance of the Group or impacted the comparability of the results year-on-year. The Committee also reviewed
the prominence of the APMs disclosed, together with the narrative within the Annual Report. The Committee
concluded it was satisfied with the assessments made and that the related disclosures were appropriate.
Shares During FY2026 the Company completed a £45m share buyback programme and there was also an issue of free
shares to eligible employees under the Company’s Share Incentive Plan employee share scheme. Management
presented to the Committee a summary of the accounting treatment for both matters, including the impact on
EPSfor the buyback and the disclosures in respect of the funding of the employee benefit trust to purchase the
freeshares. The Committee was satisfied with the proposed treatment presented.
Hedging During FY2026, management proposed and the Committee approved the establishment of a new hedging policy
to reduce foreign exchange volatility on transactions. Management presented a summary of the impact of the
newpolicy, its impact on the FY2026 profit and loss statement and they explained the additional disclosures to be
included in the 2026 Annual Report. The Committee reviewed these matters and was satisfied with the proposed
treatment and additional disclosures. See notes 1 and 24 to the financial statements for further information.
83Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Audit and Risk Committee report continued
External auditor appointment
A timeline setting out the tenure of EY as auditor and requirements on Softcat
tonexttender and change auditor is set out below:
Prior to July 2013
Rayner Essex LLP conducted the external audit immediately prior toFY2013
July 2013
EY appointed as auditor and conducted the external audit forFY2013
November 2015
Softcat becomes a publicly listedentity
October 2017
Mandatory change of EY lead auditpartner
May 2022
EY reappointed as auditor, following competitive tender process
October 2022
Mandatory change of EY lead audit partner
2027
Next mandatory change of EY lead audit partner
By July 2033
Pursuant to legislation, mandatory audit firm rotation, being up to 20 years
sinceappointment
The Committee will continue to review
the auditor’s appointment and the
timing of the next tender for the audit,
ensuring the Group’s best interests are
considered and ensuring compliance
with the requirements of the UK
Competition and Markets Authority.
Accordingly, the Group confirms that
itcomplied with the provisions of the
Competition and Markets Authority’s
Order 2014 for the financial year under
review. There are no contractual
obligations restricting Softcat’s choice
ofexternal auditor.
For FY2026, the Committee
recommended to the Board that EY
bereappointed under the current
external audit contract and the Board
has endorsed that recommendation.
TheBoard has further proposed the
reappointment of EY at the Annual
General Meeting to be held in
December 2026.
Other matters
The Committee also undertook further
activities in relation to the Group’s
accounting and external reporting,
governance and controls in the year:
Fair, balanced and understandable
The processes and controls that
underpin the Committee’s assessment of
whether the Annual Report and Accounts,
taken as a whole, is fair, balanced and
understandable and provides the
information necessary for shareholders
to assess the Group’s position and
prospects, performance, business model
and strategy include ensuring that:
• team members who provide a
material contribution to drafting
theAnnual Report are familiar
with the fair, balanced and
understandable requirement;
• an experienced core team is
responsible for the co-ordination
ofcontent submissions, verification,
detailed review and challenge;
• the Committee receives a detailed
quality of earnings analysis
highlighting any larger accounting
adjustments. This provides consistent
year-on-year trend analysis against
which to assess the narrative reporting;
• the Annual Report and Accounts
follows a framework which supports
the inclusion of key messaging,
market and performance overviews,
principal risks and other governance
disclosures. Sufficient forward-
looking information is provided
and a balance is sought between
describing potential challenges
andopportunities;
• information in the different parts
ofthe Annual Report and Accounts
isconsistent;
• the Annual Report and Accounts
is written to avoid jargon where
possible and is presented free of
unnecessary clutter;
• senior management confirms that
the content in respect of its areas of
responsibility is considered to be fair,
balanced and understandable; and
• the Committee receives an early draft
of the Annual Report and Accounts to
enable timely review and comment.
Following its review, the Committee is of
the opinion that the 2026 Annual Report
and Accounts, taken as a whole, is fair,
balanced and understandable.
Thisallows the Committee to provide
positive assurance to the Board to assist
it in making the statement required
bythe Code.
Going concern and
viabilitystatements
The Committee has reviewed the
Group’s ability to continue to operate
asa going concern for a period of at
least twelve months from the date of this
report and the Group’s assessment of
viability over a period greater than
twelve months. Inassessing viability, the
Committee hasconsidered the Group’s
position presented in the annual budget
and the three-year plan approved by the
Board. The Committee also considered
a number of scenarios modelled by
management to assess the strength
ofthe Group’s liquidity position.
Additional scenarios were modelled
following Softcat’s agreement to acquire
GDT. These took into account the
proposed debt facilities, the ability to
service the interest cost and any lending
covenant requirements. The Committee
has concluded that the assumptions
andmitigating actions are appropriate.
Further details are set out in the
statements on page 118 and page 63
ofthis Annual Report. Following review,
the Committee has recommended both
statements forapproval by the Board.
84 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
External audit
The Committee oversees the
relationship with, and performance
of,the external auditor. This includes
making the recommendation on the
appointment, reappointment and
removal of the external auditor,
assessing its independence and
negotiating the audit fee. The
Committee is also responsible for
considering the most appropriate time
and circumstances to conduct a tender
for the external audit. EY was first
appointed as the Group’s auditor in
2013and was reappointed following
acompetitive tender (in accordance
withthe 2014 Competition and Markets
Authority Order) in 2022. In accordance
with the Auditing Practices Board’s
Ethical Standards, the term limit of an
audit engagement partner is five years.
Marcus Butler of EY is the lead audit
engagement partner for Softcat and
heis independent from Softcat, with
noknown conflicts of interest.
Audit risk
At the start of the audit cycle we
received and discussed with EY its
detailed audit plan identifying the
auditscope, planning materiality and
assessment of key audit risks. EY further
updates planning materiality thresholds
following a refreshed assessment of
Softcat’s forecasted results, thus
ensuring that EY reviews all relevant
transactions in excess of the threshold.
The audit risk identification process is
important for an effective audit by EY,
and the key risks for FY2026 closely align
to the significant judgements and issues
above. The key risks identified included:
• revenue recognition and cut-off;
• presentation of revenue in respect
of IFRS 15;
• misstatement due to fraud or
error; and
• misstatement of rebate income.
EY’s audit plan also outlines additional
areas of focus which they wish to draw to
the attention of the Committee. These
typically reflect standing matters usually
associated with an external audit each
year and additional matters which reflect
potential changes in Softcat’s risk profile.
The Committee can request for additional
areas to be reviewed if relevant for
theintegrity of Softcat’s financial
statements. No such additional areas
were considered necessary for FY2026.
Working with the
externalauditor
The external auditor attended all
Committee meetings in FY2026 and
received all Committee reading papers
and minutes. After Committee meetings,
we allow time to hold a private meeting
with the external auditor, which provides
additional opportunity for open dialogue
and feedback from the Committee and
the auditor without management being
present. The external auditor has direct
access to the Committee Chair to raise
any concerns and maintains a regular
dialogue with the Committee Chair.
Matters typically discussed include:
• auditor views on the resourcing
of internal functions responsible
for Softcat’s financial reporting or
internal controls;
• the external auditor’s assessment
ofbusiness risks;
• the transparency and openness
ofmanagement;
• confirmation that there has been no
restriction in scope placed on it by
management; and
• the independence of its audit and
how the auditor has exercised
professional scepticism.
The Committee Chair, if appropriate,
willdiscuss with management any
actions arising from the private meetings
with the external auditor.
Effectiveness of the external
audit process
The Committee reviewed the quality of
the external audit throughout the year and
considered the performance of EY. The
effectiveness of the external audit includes
the quality, continuity, experience and
training of audit personnel, business
understanding, technical knowledge and
the degree of rigour applied in the review
processes of the work undertaken,
communication of key accounting
andaudit judgements, together with
appropriate audit risk identification at the
start of the audit cycle. The Committee
also took into account an assessment of
the firm-wide Audit Quality Inspection
(‘AQI’) report issued by the FRC in July 2026
together with EY’s responses to that
report. The Committee noted the FRC’s
comments that EY had sustained since the
prior report a good level of performance
in the audits sampled and that EY had
awell-established system of quality
management to help maintain a consistent
approach to high-quality audits. The
Committee noted EY’s published
response to the AQI and its plans to
further enhance their audit quality.
An internal Board evaluation was
conducted during FY2026 and there
were no points of concern raised
inrespect of the external auditor.
Furthermore, following the conclusion
ofFY2026, the Committee conducted
aneffectiveness evaluation of the
external auditor. A meeting was held
between the Chair of the Committee
with selected managers to gain further
feedback from those most closely
involved with EY in the year-end
process.The results will be discussed
with theCommittee and EY to ensure
effectiveness of the external audit
remains optimal.
Independence and objectivity
The Committee has a policy governing
the engagement of the external auditor
to provide non-audit services. This
precludes EY from providing certain
services. The policy is reviewed annually
and was last updated in July 2026 with
no material update. The latest version
can be found on the Group’s website at:
www.softcat.com/about-us/investor-
centre/governance. All non-audit
services and costs provided by the
external auditor are reported to the
Committee and monitored. The
Committee also received confirmation
from EY that there are no relationships
between Softcat and EY that may have
abearing on its independence.
In respect of the audit of the 2026
financial statements, the Committee
considered a fee proposal from EY
andreviewed the quantum and rationale
relating to proposed audit costs. Following
the receipt of formal assurance that its
fees were appropriate for the scope
ofthe work required, the Committee
agreed a base audit fee that reflected a
4% increase compared with the previous
year. The Committee also agreed a fee of
£50,000 in respect of EY’s review of the
2026 half-year results, which is classified
as a non-audit fee. Further details of the
fees paid for audit and non-audit services
to EY for the 2025 and 2026 financial
years can be found in note 3 to the
financial statements.
85Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Audit and Risk Committee report continued
Independence and
objectivitycontinued
The Committee adheres to the
requirements of the Statutory Auditors
and Third Country Auditors Regulations
2016. These provide for a cap on non-audit
services of 70% of the average of the
audit fees paid on a rolling three-year
basis. The three-year measurement
period covers the 2024, 2025 and 2026
financial years and is 5.8%, which
remains considerably below the cap.
Taking the above into consideration,
theCommittee has concluded that EY
remains independent and objective and
that appropriate safeguards and controls
are in place to assess independence
andobjectivity.
Internal control and
riskmanagement
The Committee oversees the Group’s
system of internal control, including
therisk management framework and
thework of the internal audit function.
During the year the Committee closely
monitored the Group’s internal control
and risk management systems and
received regular reports from
management and from the Risk,
Assurance and Process Improvement
team (the ‘Risk and Assurance team’),
and from the internal audit function.
Updates received covered major risks
and/or events faced by the business.
Assessment of the Group’s system
of internal control, including the
risk management framework
The Group’s risk assessment process
and the way in which significant business
risks are managed is a key area of focus
for the Committee. Our activity is driven
primarily by the Group’s assessment
ofits principal risks and uncertainties
(see pages 60 to 62).
The Group has in place an internal
control environment to protect the
business from the material risks which
have been identified. Management
isresponsible for establishing and
maintaining adequate internal controls
over financial reporting and the
Committee has responsibility for
ensuring the effectiveness of these
financial controls.
The Committee has completed its
reviewof the effectiveness of the Group’s
system of internal control, including risk
management, during the year and up
tothe date of this Annual Report, in
accordance with the requirements of the
Guidance on Risk Management, Internal
Control and Related Financial and
Business Reporting published by the
FRC applicable for the year under
review. As part of the financial year-end
process, management presented to the
Committee an overview of the existing
control framework and it summarised
the key controls in operation which
underpinned the financial control
environment during FY2026.
Management had considered the
financial control environment and
concluded that in its view the controls
had been operating effectively throughout
the year and, taken together, provided
ahigh degree of assurance that the
financial statements are free from
material misstatement.
Through these processes, the Committee
has considered all significant aspects
ofthe Group’s risk management and
internal control systems for the year
andup to the date of this Annual Report,
allowing it to provide positive assurance
to the Board to assist it in making the
statements required by the UK Corporate
Governance Code. No significant failings
or weaknesses were identified as a result
of the review that may significantly impact
the financial statements. However, had
there been any such failings or weaknesses,
the Committee and the Board confirm
that necessary actions would have been
taken to remedy them.
The disclosures in this section have been
prepared in accordance with the relevant
provisions in the 2018 UK Corporate
Governance Code, which apply for our
2026 financial year. Softcat will comply
with the provisions and disclosure
requirements under Provision 29 of the
2024 UK Corporate Governance Code
inits 2027 Annual Report.
Internal audit
The aim of the Risk and Assurance
team(including internal audit) includes
providing independent and objective
assurance on the adequacy and
effectiveness of internal controls,
riskmanagement and governance
processes. During FY2026, the Group
increased its internal audit resourcing
aswe continue to strengthen capabilities
across all three ‘lines of defence’.
BDO LLP (‘BDO’) acts a co-sourced
internal audit partner and they provide
the in-house team with additional
subject matter expertise and resource
asneeded. Monitoring and review of
thescope, extent and effectiveness of
internal audit is regularly considered
bythe Committee. During the year,
management discussed with the Internal
Audit team the selection of appropriate
areas within the business for internal
audit reviews and an internal audit plan
for the year as subsequently approved.
The Committee receives an audit report
on each audit undertaken, which includes
the results of the audits, recommendations
for changes and management action
plans to address any unsatisfactory
audits or recommendations. The Internal
Audit Manager works closely with the
business to ensure that audit actions
areprogressed in a timely manner and
reports progress back to the Committee.
An internal audit plan has been
formulated for FY2027, which includes
consideration of the material risks facing
Softcat. Changes to areas selected for
audit can be agreed to ensure the audit
plan is responsive to the needs of the
business. The proposed audits for
FY2027 include:
• credit assessment;
• supplier onboarding;
• IT asset management;
• financial solutions;
• commission adjustments;
• security incident response and
ITdisaster recovery; and
• compliance with the delegation
ofauthority matrix.
Effectiveness of the internal
audit process
The internal audit function has access to
the relevant documentation, premises,
functions and employees to enable them
to perform their activities. The Committee
remains satisfied with the effectiveness of
the internal audit function and during the
year discussed and approved both an
internal audit strategy and an agreed way
of working between the Softcat internal
team and BDO.
Robyn Perriss
Chair of the Audit and Risk Committee
13 October 2026
86 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Allocation of time
Nomination Committee report
See our website for
theCommittee’s
responsibilities:
www.softcat.com/
about-us/investor-
centre/governance
Board composition
15
%
40
%
25
%
20
%
Employee culture,
diversityandinclusion
Corporate governance
Succession planning
Effectiveness
We have an effective and well‑engaged
Board with the right experience, skills
and qualities to provide the leadership
and oversight required to drive the
business forward.
Lynne Weedall
Chair of the Nomination Committee
Committee Chair’s introduction
I am pleased to present this report for the
year ended 31 July 2026 as Chair of the
Nomination Committee (the ‘Committee’).
Members of the Committee are shown
inthe Board biographies on pages 66
and67 and attendance at Committee
meetings for the year is shown on page
68. In this report we explain the work of
the Committee and our key areas of focus.
We have an effective and well-engaged
Board with the right experience, skills
and qualities to provide the leadership
and oversight required to drive the
business forward. Maintaining an
optimal Board is reflected in our
approach to succession planning.
Inlastyear’s report from the Committee,
Iexplained that the Committee would
review the tenure of Graeme Watt, our
Non-Executive Chairman. Graeme was
first appointed to the Softcat Board as
CEO in April 2018 and the Committee
considered Graeme’s tenure against the
recommendation in theUK Corporate
Governance Code (the‘Code’) that a
chairshould not remain in post beyond
nine years from the date oftheir first
appointment to the board (i.e.to
April2027). The Committee concluded
that Graeme’s tenure should be extended.
We listened to the views of our shareholders
who, like the rest of the Board, remain
very positive on Graeme’s appointment
and contribution. We considered matters
such as the Code, overall Board composition
and considered these in theround.
InJune 2026, after consulting with our
largest shareholders, we confirmed and
announced the extension of Graeme’s
tenure for up toanother three years
beyond the nineyears recommended
bythe Code (i.e.upto April 2030).
Furtherinformation is provided later
inthis report.
The Committee has an established
programme covering succession
planning, employee culture and
engagement, diversity, equality and
inclusion. We continue to make progress
and are particularly pleased on a number
of areas, including further improvements
in the overall diversity of the workforce,
further actions to improve social mobility
and additional steps being taken as a
disability-inclusive employer. We do,
however, recognise the need to improve
gender and ethnic representation in
certain leadership positions. Management
remains focused on this work, which
requires sustained long-term effort.
Further details are provided in the Social
Value section ofthis Annual Report.
Below Board level, during the year the
Committee reviewed and discussed with
the Executive Directors the succession
plans for the Senior Leadership Team
(the most senior level of management
below the Board) and for other
individual roles critical to the business.
Membership, meetings and
operation of the Committee
All members of the Committee are
Non-Executive Directors and the
Committee is chaired by an independent
Director. The Chief Executive, Chief
Financial Officer, Chief People Officer and
Head of Diversity, Inclusion and Talent
Acquisition are invited to attend meetings
where appropriate. The Committee met
three times during the year. If needed, the
Committee Chair will report to the Board
on the actions taken by the Committee.
87Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Nomination Committee report continued
Key activities during theyear
The calendar below summarises the key
topics considered by the Committee:
October 2025
• Approval of the 2025 Nomination
Committee Report
• Recommendation to reappoint
Directors at the 2025 AGM
• Assessment of Board composition
December 2025
• Review of the results of the annual
employee satisfaction survey and
planned actions
• Discussion and feedback on
Non-Executive Director employee
engagements with various
Softcat offices
• Discussion on senior management
and Board succession planning
• Discussion on the extension of the
Chairman’s tenure
• Review of a social mobility and
inclusivity objectives as part of
the Executive Director’s annual
bonus plan
May 2026
• Updates on diversity, equality
and inclusion
• Update on the extension of the
Chairman’s tenure
• Initial discussion on timing and
approach of succession plan for
Robyn Perriss
Regular or standing
itemsinclude:
• Approval of previous Committee
meeting minutes and review of
follow-up on outstanding actions
• Governance updates or changes in
relevant legislation for Committee
discussion or approval
• Review of and updates to the
Committee’s terms of reference
Membership, meetings
andoperation of the
Committeecontinued
The Committee advises on Board
appointments, reviews Board composition
and oversees succession planning for the
Board and senior management. It also
reviews diversity, equality and inclusion
initiatives and provides feedback on their
progress. These responsibilities help
ensure that the Board and wider business
have effective plans for attracting and
retaining strong talent, supported by
Board-level oversight for an inclusive
workplace environment.
The Committee reviews on appointment
and prior to proposing subsequent
reappointment that each Director can
devote sufficient time for their duties as
a member of the Softcat Board. Each
Director continues to devote sufficient
time. On joining the Board, Non-Executive
Directors receive a formal appointment
letter which includes the time commitment
expected of them. The Committee
recommended (and the Board endorsed)
that each Director be proposed for
reappointment at the 2025 AGM.
Board changes, composition
andsuccession planning
There were no changes on the Board
thisyear and the current composition
remains highly effective. We have a
diverse Board with a good mix of skills,
complementary experience, lengths of
tenure and varying backgrounds. This
supports a good blend of constructive
challenge, fresh thinking, industry and
wider knowledge and retained corporate
memory, which is vital for effective
Board input and oversight. We keep the
composition and skill set of the Board
under review and we will refresh it as
needed so it remains well aligned to
ourstrategy and long term vision.
As explained above, the Committee
confirmed the extension of Graeme
Watt’s tenure for up to another three
years beyond the nine years recommended
by the Code. This followed a thorough
consultation process with Softcat’s key
shareholders, who were very supportive
of the extension. Thedecision was based
on the Board’s unanimous view that the
extension is in the best interests of all
shareholders given Graeme’s extensive
experience ofthe sector, as well as the
independent challenge he continues to
provide in chairing the Board’s oversight
of the Company’s governance, strategy
and execution. The review process
wasledby myself and the shareholder
engagement process was led by
JacquiFerguson, the Company’s Senior
Independent Director and I thank Jacqui
for so ably managing this process.
Weretain the existing governance
inrespect of Graeme’s appointment
andhad considered the matter
againstthe provisions of the Code.
Ourconsiderations included:
• The usual process continues for the
Committee to consider whether
Graeme should be recommended
forannual shareholder re-election.
• Either party may give notice pursuant
to the terms of Graeme’s appointment.
• Graeme was already non-
independent on appointment as
Chairman. Exceeding the nine-year
tenure dos not change this status,
nor will it impact on the strong
independent element on the Board.
• Graeme’s appointment as Chairman
is relatively recent. The Committee
believes the Chairman should be a
long-term position and stability in
therole is important.
• We have agreed separate roles for
the CEO and Chairman. Adherence to
each role is tested each year as part
of the Board effectiveness evaluation
process and continues to work well.
• The Board is majority independent, in
line with the recommendations of the
UK Corporate Governance Code.
• An independent Non-Executive
Director chairs the
NominationCommittee.
The Committee is therefore satisfied that
good governance is being maintained.
For the above reasons, the Committee
concluded it is in the best interests of the
Board, Softcat and its shareholders to
approve Graeme’s extension.
Graeme was also formerly Softcat’s CEO
until 31 July 2023. The Committee
acknowledges that the appointment
ofthe former CEO into the role of the
Non-Executive Chairman is not in line with
the recommendations of the Code. The
Board remains unanimous that Graeme’s
deep knowledge of the business and
Softcat’s culture and its markets makes
him the ideal person to support the
interests of all of Softcat’s stakeholders.
Read more about compliance with the
Code on page 64.
Robyn Perriss is one of our Non-Executive
Directors and is also Chair of the Audit
and Risk Committee and the
Sustainability Committee, and her
nine-year tenure will be reached in July
2028. In line with our long-term orderly
approach to succession planning in good
time, later in the year we will commence
the process to search for her successor.
This approach will allow plenty of time
for the successor to get fully up to speed
well ahead of the end of Robyn’s tenure.
88 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
The Committee keeps a watching brief
on the retirement dates of the other
Board members as part of its long-term
succession planning and Board
composition refreshment. These tenures
will be reached over the longer term at
which point we will review the desired
mix of skills for the Board to ensure it
remains highly effective.
When considering a Board appointment,
we normally engage search firms that
demonstrate strong practice in identifying
a diverse range of candidates. Some firms
also subscribe to voluntary codes that
promote diversity in candidate searches.
This approach helps the Committee
consider a broad and inclusive pool
ofsuitable candidates.
Below Board level, the Committee works
with the Chief People Officer and the CEO
and reviews annually the plans which are
in place for orderly succession planning
ofour Senior Leadership Team (‘SLT’). The
succession plans identify both internal and
external potential successor candidates.
We have a strong internal talent pipeline
and we review leadership development
plans and efforts to develop a more
diverse pipeline for leadership roles.
Board member review processes
The Company Chairman conducts an
annual review of the CEO and each
Non-Executive Board member and the
CEO performs a similar process with the
CFO. The reviews gather additional
feedback to support the good running
of the Board. The Board also conducted
an internal Board effectiveness review
which confirmed that the Board continues
to work very well. Some minor areas for
further improvement were highlighted
and will be actioned. More information
on this year’s effectiveness review is on
pages 72 and 73.
Jacqui Ferguson is responsible reviewing
the performance of the Company
Chairman. She gathered feedback from
each of the other Board members and with
the Company Secretary and then led a
meeting of the Non-Executive Directors,
without the Company Chairman present,
to discuss the Company Chairman’s
performance. The Non-Executive Directors
confirmed they continue to be happy with
the Company Chairman’s performance
and remain fully supportive. Points were
agreed from the feedback which will
support our focus on continuously
developing our high-performing Board.
The Chairman also conducts a short
review at the end of the day for each
Board meeting to collate in ‘real time’
feedback and any areas for improvement.
This process further reinforces the open
dialogue and continuous improvement
that is encouraged at the Board.
Taking into account the above, we have recommended to the Board that each
Director be proposed for reappointment at the 2026 AGM.
Diversity and inclusion
We work hard to make Softcat a great place to work; this is a central plank of our
business strategy and is reflected in our continued success. Further details are
provided on pages 32 and 33. As part of this, the Board and the Committee devote
significant time to diversity and inclusion, recognising the importance and benefits
ofbuilding a more diverse workforce at every level. This remains a long-term priority.
The Committee also recognises the importance of diversity and inclusion to the
effective functioning of the Board, whose broad range of experience, expertise
andbackgrounds supports better decision-making.
The report from FTSE Women Leaders recommended the following aspirational
targets for gender diversity in FTSE 350 companies:
FTSE Women Leaders: targets
for FTSE 350 companies Current Softcat position
Boards to comprise at least 40% women. Achieved. The Board currently
comprises 57.1% women.
Boards to have at least one woman in
thechair or senior independent director
role, and/or one woman in the chief
executive or finance director role.
Achieved. Katy Mecklenburgh is the
CFO and Jacqui Ferguson is the Senior
Independent Director.
Leadership teams (as defined)
tocomprise at least 40% women.
Softcat reported women comprising
36.8% of leadership roles (as defined).
I am pleased that Softcat meets two of the
above targets and that we have improved
our performance since last year on the
remaining target, for which we recognise
the need for further improvement. We
must maintain momentum in respect of
greater diversity at leadership level and
management is working hard to achieve
this. We do acknowledge, nonetheless,
that it may take some time to see the
results of management’s efforts.
The Board meets the recommendation
set by the Parker Review that boards
should have at least one person of colour.
The Parker Review also asked companies
to provide data on its senior management
(as defined) and to set a target for the
proportion of ethnic minorities
employees in senior management by the
end of 2027. Wehave provided all the
required information to the Parker Review
and we have set a target of at least 10%
ethnic minority employees in senior
management by the end of 2027.
Whilst we have reached some of the
above targets, it is not the policy of the
Committee to set a quota in terms of the
gender or ethnic diversity mix on the
Board or its Committees. Our policy,
which we have implemented, is:
• the primary criterion for an
appointment is that it is made on merit;
• the appointment achieves the
best fit with the Board and its
Committees; and
• to keep in mind the benefits of the
Board and its Committees having
adiverse range of skills, experience
and professional backgrounds.
Diversity disclosures pursuant
toUK Listing Rule 6.6.6R
The UK Financial Conduct Authority
(‘FCA’) requires listed companies
todisclose in a prescribed format
information on the diversity of their
board and executive committee.
TheUKListing Rules require listed
companies to state whether they have
met certain targets on board diversity.
The information in the table on the
following page is at31July 2026, which
is the selected reference date within the
Company’s accounting period. The targets
set out inthe UK Listing Rules are that:
• at least 40% of the individuals on
itsboard of directors are women;
• at least one of the following senior
positions on its board of directors
isheld by a woman:
− the chair; or
− the CEO; or
− the CFO; or
− the SID; and
• at least one individual on its board
of directors is from a minority
ethnicbackground.
As at the reference date, the Board
ofSoftcat met all of the above targets.
89Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Nomination Committee report continued
Diversity disclosures pursuant toUK Listing Rule 6.6.6R continued
Gender diversity reporting
Number
of Board
members
Percentage
of the Board
Number
of senior
positions
on the Board
(CEO, CFO,
SID, Chair)
Number in
Executive
management
Percentage of
Executive
management
Men 3 42.9% 2 6 60.0%
Women 4 57.1% 2 4 40.0%
Not specified/prefer
not to say — — — — —
Ethnic background diversity reporting
Number
of Board
members
Percentage
of the Board
Number
of senior
positions
on the Board
(CEO, CFO,
SID, Chair)
Number in
Executive
management
Percentage of
Executive
management
White British or other
White (including
minority White groups) 6 85.7% 4 9 90.0%
Mixed/multiple
ethnicgroups — — — — —
Asian/Asian British 1 14.3% — — —
Black/African/
Caribbean/Black British — — — 1 10.0%
Other ethnic group — — — — —
Not specified/prefer
not to say — — — — —
Notes:
1. The UK Listing Rules require disclosure at the applicable reference date, which as noted above was
31 July 2026. The composition of the Board has not changed between 31 July and 13 October 2026,
being the date at which this report is approved. The composition of the Board as at 13 October 2026
still meets the above requirements.
2. ‘Executive management’ is defined above using the definition in the UK Listing Rules. This is defined
as the most senior executive or managerial body below the Board, including the Company Secretary.
At Softcat, this is the Senior Leadership Team (‘SLT’), which has day-to-day responsibility for the
operation of the business, and the Company Secretary. The SLT includes the Executive Directors.
The People team had previously conducted a voluntary survey to all employees asking
them to confirm how they should be identified for gender and for ethnic background.
New employees are requested to make such a confirmation. Thissurvey/information
request includes Executive management (as defined) andhasalso been extended to
the Board, including the Non-Executive Directors. Responses were received from each
member of the Board and Executive management which confirmed how they should
be identified and the above data wascollated from those survey responses.
Inclusion
The Committee has also received briefings on the initiatives to improve inclusion
inthe business and the Company employs a dedicated manager to co-ordinate our
diversity, equality andinclusion efforts. The briefings received by the Committee
included not only diversity regarding gender, but also on ethnicity, sexual
orientation, disability, social mobility and updates on various inclusion activities.
More information about diversity, equality and inclusion in the business can be
foundin this Annual Report on pages 31 to 33 andalso in our latest annual
Sustainability report which is on our website at www.softcat.com/sustainability.
The Committee realises the importance and benefits
ofcreating a more diverse workforce atall levels in
theGroup.
Assessment of the independence
and conflicts of the
Non‑Executive Directors
The Committee and the Board are satisfied
that the external commitments of the
Company Chairman and the otherNon-
Executive Directors do not conflict with
their duties and commitments as Directors
of the Company. Our Directors must:
• report to the Board any material
changes to their commitments;
• notify the Company Secretary of
actual or potential conflicts or a
change in circumstances relating
toan existing authorisation; and
• complete an annual
conflictsquestionnaire.
Any conflicts are considered and, as
appropriate, authorised by the Board.
Each year the Committee reviews the
independence of the Non-Executive
Directors. All Non-Executive Directors,
excluding the Company Chairman, are
currently considered independent.
AllNon-Executive Directors also affirm
annually that they can devote sufficient
time for their Board duties at Softcat.
Documents available
forinspection
Non-Executive Directors are appointed
for an initial three-year term, usually
extendable by a further two additional
three-year terms. The letters of
appointment for Non-Executive Directors
and the service contracts of the Executive
Directors are available to shareholders
for inspection at the Company’s
registered office during normal business
hours. Letters of appointment and service
contracts will be available for inspection
at the 2026 AGM.
The formal responsibilities of the
Committee are set out in the terms
ofreference. During the year, the
Committee reviewed the terms of
reference and concluded that no
amendments were required. The
Committee’s terms of reference are
available at www.softcat.com/about-us/
investor-centre/governance.
Shareholder engagement
If any shareholders or proxy voting
advisory agencies would like to raise
anymatters with me in respect of the
Committee, I can be contacted via the
Company Secretary at cosec@softcat.com.
Lynne Weedall
Chair of the Nomination Committee
13 October 2026
90 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Allocation of time
Introduction
I am pleased to present this report as
Chair of the Sustainability Committee
(the ‘Committee’).
This report summarises the responsibilities
delegated by the Board to the Committee,
the Committee’s work during the financial
year and its areas of focus for the year
ahead. The Committee oversees
sustainability matters at Softcat, with
particular focus on the continued delivery
of our sustainability strategy. Iam pleased
with the progress made during the year.
This report should be read alongside our
Sustainability Report on pages 38 to 56
ofthis Annual Report.
I would like to thank the Committee
members for their valuable contributions
and commitment to this important
areafor Softcat. Details of Committee
membership are included in the Board
biographies on pages 66 and 67, with
meeting attendance for the year set out
on page 68.
Management has made excellent
progress this year in clearly articulating
guiding principles for Softcat’s approach
tosustainability, which the Committee
has reviewed and endorsed. The guiding
principles underpin our strategic
framework for sustainability and support
clear key deliverables which have been
reviewed and approved by the Committee.
Operation of the Committee
The Committee oversees Softcat’s
sustainability governance structure,
withthe CFO acting as the executive
lead.The business has dedicated
internalexpertise, including the Head
ofSustainability, while day-to-day senior
management of sustainability sits within
the remit of the Operations Director,
amember of the Senior Leadership
Team. Both the Head of Sustainability
and Operations Director attend
Committee meetings, ensuring the
Committee remains fully informed
andable to discuss matters directly
withthose closest to sustainability
acrossthebusiness.
The Company Secretary acts as
Secretary to the Committee. He also
takes responsibility for briefing the
Committee on material changes in
legislation, disclosure requirements
andour sustainability obligations.
Two meetings of the Committee were
held in FY2026 and the Committee Chair
also met with management responsible
for sustainability matters outside the
Committee cycle. As the CFO has the
executive lead at Softcat for sustainability,
she also includes an update on sustainability
as part of her report at each Board
meeting, so the Board can discuss
anymaterial developments between
Committee meetings.
Management has made excellent progress this
year in clearly articulating guiding principles for
Softcat’s approach to sustainability, which the
Committee has reviewed and endorsed.
Robyn Perriss
Chair of the Sustainability Committee
Sustainability Committee report
Corporate responsibility
See our website for
theCommittee’s
responsibilities:
www.softcat.com/
about-us/investor-
centre/governance
Climate-related strategy
andinitiatives
35
%
20
%
20
%
25
%
Climate-related governance,
compliance andregulation
Monitoring climate-related
performance against strategy
Climate-related disclosures
91Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
The Committee’s key responsibilities
The key responsibilities of the
Committee are:
• reviewing the appropriateness of the
guiding principles for sustainability
at Softcat;
• setting the sustainability strategy
of Softcat;
• oversight and monitoring of the
performance of the Company against
its sustainability-related strategy,
goals, key deliverables and targets;
• monitoring the effectiveness of
management’s processes for
identifying and assessing climate-
related risks and opportunities;
• reviewing, on behalf of the
Remuneration Committee, the
achievement of any sustainability
objectives which form part of the annual
bonus plan for the Executive Directors;
• oversight of the Company’s
sustainability compliance obligations;
• reviewing our formal public disclosures
relating to sustainability; and
• oversight of other areas of corporate
social responsibility, if requested by
the Board.
For more on the Committee’s
responsibilities, the Committee’s terms
of reference are available on our
website at: www.softcat.com/about-us/
investor-centre/governance.
Committee areas of focus inFY2026
In FY2026 the Committee endorsed the guiding principles for sustainability in the
business. This provided a framework for considering Softcat’s evolving strategy
onsustainability, our longer-term journey to net zero and the most appropriate
metrics to measure our performance and progress on greenhouse gas emissions.
Our focus increased on educating and making it easier for customers to make
sustainable purchasing decisions and implement circular strategies, and the
Committee discussed with management their plans tofurther develop and refine
these opportunities. This is not a straightforward matter and requires the help
andsupport of our vendors on a number of issues; for example, the availability
ofconsistent methodologies and comparable data to help our customers’
decision-making.
We remain fully committed to reducing emissions. However, like many businesses,
our scope 3 emissions comprise most of our carbon footprint and much of this is
outside of Softcat’s direct control. To transition to a low-carbon future and to
achieve our stated net zero target by 2040, we will need further actions and the
ongoing support of other stakeholders, particularly our vendors, and for their net
zero journeys to align to ours. Management took steps during the year to better
understand our vendors’ net zero journeys. We engaged EcoVadis, a leading
sustainability advisory firm, to support us in evaluating the climate change
commitments of our largest vendors. EcoVadis’ work is ongoing and extensive,
and so far represents about 75% of Softcat revenues. The results of EcoVadis’ work,
and strong ongoing customer demand, underscore that achieving Softcat’s net
zero goals by 2040 is ambitious and increasingly challenging.
Softcat continues to grow in terms of revenue and scale, bringing additional
challenges in reducing emissions year-on-year on an absolute basis. Whilst we
noted good year-on-year reductions in scope 1 and 2 emissions for FY2026, where
we have the strongest ability to influence outcomes, total emissions increased by
23% driven by scope 3 emissions associated with business growth. This highlights
the challenge in decoupling emissions from growth. The Committee considers it is
important for other sustainability measurements, such as intensity measures, to be
kept in mind. In particular, Softcat also reports its scope 1 and 2 emissions relative
toits headcount and its turnover, as this correlates better to how our emissions are
impacted by growth. There was a decline in FY2026 in emissions relative to GII and
toheadcount. The general long-term trend for both of these measures show a
decrease (see page 55 for further details).
We will continue to review this next year and take these factors into account.
Nextyear marks the fifth anniversary of setting our original science-based targets
(‘SBTi’). SBTi recommends that companies review their validated targets every five
years to ensure they remain aligned to a number of factors, including the latest
climate science and SBTi criteria. We will consider this and wider associated
matters next year and will provide a further outcome on our deliberations.
The Committee recognises the importance of the business accurately recording its
emissions and welcomed improvements presented by management during the year
on this. Our emissions data is externally assured and confirmation of this is placed
on the Trust section of Softcat’s website.
We disclose our compliance against Climate-related Financial Disclosures (‘CFD’) on
pages 38 to 56. We have concluded, for the first time, that we comply with all eleven
ofthe recommended disclosures, an improvement from the ten reported last year.
The improvement results from management, with the endorsement of the Committee,
setting an internal carbon pricing metric in respect of three emissions categories:
business travel, employee commuting and waste. Introducing internal carbon
pricing puts a clear financial cost on carbon emissions inside the business which
will be monitored at least annually by the Committee.
Management operates embedded annual cycles to consider the risks, opportunities
and potential impact on business strategy posed by climate change. The Committee
noted the output of a workshop conducted by management during the year (with
input from the Company’s external sustainability advisers) which once again
concluded that climate change does not pose a material risk to the delivery of
ourcorporate strategy. Management continues to focus effort on realising more
opportunities, which are centred on supporting our customers.
Sustainability Committee report continued
92 Softcat plc Annual Report and Accounts 2026
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Corporate governance
Strategic report
Committee areas of focus forFY2027
We anticipate for FY2027 that the Committee will further consider the evolution
ofSoftcat’s sustainability strategy within our guiding principles. Wewill be closely
monitoring the likely trajectory of our environmental performance over the longer
term as we consider the validation of our SBTi targets next year. As already noted,
most of our emissions are in scope 3, so we will continue to engage with our
supply chain to better understand their net zero journeys and what we can do
together to help to influence good outcomes.
Management has presented plans to further improve the ability for our customers
to make sustainable purchasing decisions. These will continue in FY2027 and the
Committee will retain oversight ondevelopment, implementation and key
performance metrics.
Softcat’s strategic framework on sustainability is set out on page 45. Management
will provide updates on the key deliverables under the framework during FY2027,
which will continue the good work already seen. The Company now complies
with all of the recommendations under CFD (see pages 42 and 43) and we intend
to maintain our effort in FY2027 to sustain this level of compliance.
The Committee has been tracking the development of the reporting frameworks
on sustainability, in particular the UK Sustainability Reporting Standards (‘UK SRS’),
which were recently approved by the government. UK SRS is not mandatory and
we note, at the time of writing, that the Financial Conduct Authority (‘FCA’) has recently
published the outcomes of their consultation on how and when listed companies
should ‘comply or explain’ with UK SRS. Supported by our external sustainability
advisers, we have already started a gap analysis of our activities, processes and
disclosures against the elements of UK SRS 1 and UK SRS 2 and have a good
high-level view of what the next steps the Committee will need to consider. UK SRS
will apply from FY2028.
Softcat is proud of its contribution to communities and to improving social
mobility, which is covered in People section on pages 32 to 36. We are
formalising Board-level oversight on our strategy and implementation of social
value in the business. This area is particularly important so we can deliver and
show the additional wider value we can add to society through our community
actions and is becoming an increasingly important deliverable on public sector
contracts. The Committee will receive regular updates on social value
fromFY2027.
Shareholder engagement
More details on sustainability, including
our annual Sustainability Report, can be
found on our website at www.softcat.com/
about-us/sustainability.
If any shareholders would like to raise any
matters with me in respect of the work of
the Committee, please let the Company
Secretary know via cosec@softcat.com.
I will be happy to answer any questions
about the work of the Committee at the
forthcoming AGM.
Robyn Perriss
Chair of the Sustainability Committee
13 October 2026
93Annual Report and Accounts 2026 Softcat plc
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Allocation of time
Dear shareholder,
Introduction
I am very pleased to present this report
as Chair of Softcat’s Remuneration
Committee (the ‘Committee’). Members
of the Committee are shown in the Board
biographies on pages 66 and 67 and
attendance at Committee meetings for
the year is shown on page 68. This report
explains the work of the Committee
during the year and its key discussions,
decisions, proposals and approvals.
Information about the remuneration
ofDirectors is provided inaccordance
with applicable statutes, regulations
andgood governance.
Remuneration Policy (the ‘Policy’)
We received strong support for the new
Policy which was presented to shareholders
at our AGM in December 2025. A vote in
favour of 96.2% for our Policy demonstrates
that shareholders are fully aligned with
our approach to remuneration and the
role it plays to drive long-term shareholder
value. I thank our shareholders for their
overwhelming support. The changes
made to the Policy more fairly positioned
incentive opportunities for the Group at
the time. However, as the Group continues
to scale and grow, the Committee will
keep in mind that the Policy should
remain fit for purpose, fairly reflecting
any relevant material changes to
thebusiness.
Business performance
Softcat has again delivered a strong
performance, with record underlying
operating profit and excellent progress
against other key financial and operational
measures (see our key performance
indicators on pages 18 and19). This
result is particularly encouraging in light
of the strategic achievements in the year,
notably the delivery of our largest ever
internal IT project and the announcement
of the acquisition of GDT, our largest
acquisition to date. GDT gives us access
to scaled presence in North America and
India, with the opportunity for significant
growth and value creation. In addition
tothe strong strategic and financial
performance, we continue to see
excellent results in our employee
satisfaction and customer engagement
scores. These are important indicators
for Softcat, reflecting our belief that
engaged employees provide excellent
customer service, which drives superior
business performance. The Committee
were also pleased to see the delivery
ofother priority projects, notably making
it easier for our customers to make more
sustainable purchasing decisions.
Remuneration Committee report
A vote in favour of 96.2% for our Policy
demonstrates that shareholders are fully aligned
with our approach to remuneration and the role
it plays to drive long-term shareholder value.
Lynne Weedall
Chair of the Remuneration Committee
Letter from the Chair of the
Remuneration Committee
See our website for
theCommittee’s
responsibilities:
www.softcat.com/
about-us/investor-
centre/governance
Executive remuneration
35
%
25
%
20
%
20
%
Remuneration market practice
anddevelopments
Corporate governance
Workforce remuneration
andconditions
94 Softcat plc Annual Report and Accounts 2026
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Corporate governance
Strategic report
Some key performance indicators (‘KPIs’)
demonstrate the strength of the business:
• Gross profit growth: 24.7%
• Underlying operating profit
growth: 19.4%
1
• Employee net promoter score: 56
• Customer net promoter score: 64
Note:
1. Please see page 23 for an explanation of
underlying measures.
These KPIs reflect the unwavering
commitment and dedication of our
employees, guided by the strategic
vision and leadership of the Executive
Directors as we continue to scale, grow
and deliver long-term value for our
shareholders. Further details on our
KPIsare on pages 18 and 19.
Principles of our remuneration
The Group’s core principles of
remuneration are unchanged:
• to ensure top executives are attracted,
retained and motivated to drive the
Group in its next stage of development;
• to incentivise management in
extending the Group’s leadership in the
IT infrastructure solutions industry; and
• to deliver long-term
sustainable growth.
Remuneration outcomes
duringthe year
Following shareholder approval of
therevised Remuneration Policy in
December 2025, changes in annual
bonus and LTIP opportunities were
implemented in FY2026. The award
andoutcome of this year’s annual bonus
plan (see below) is in line with the
revised Policy.
Softcat delivered excellent financial
andnon-financial performance during
the year, which has been deservedly
reflected in the annual bonus outcomes:
• financial metrics (underlying
operating profit) account for 80%
of the annual bonus for FY2026.
Underlying operating profit of
£215.1m exceeded the maximum
target set by the Committee, leading
to 100% of the maximum annual
bonus for this element being earned
by the Executive Directors; and
• non-financial strategic metrics
account for 20% of the annual
bonusfor FY2026.
Our strategy of having highly engaged
employees, preserving our unique
culture and delivering excellent service
for our customers are some of the key
drivers for our success which result
inour strong financial performance.
TheCommittee therefore considered
that itis appropriate to includes
non-financial metrics in the bonus to
help measure the success of the business.
The Committee assessed actions taken
by management during the year and
noted recommendations from the
Nomination and Sustainability Committees
on the achievements against key
non-financial metrics, including:
• the outcomes of our annual
customerexperience survey and
our employee engagement survey,
together with actions taken to further
maintain engagement;
• work to support our aim to be
a disability inclusive employer,
by improving accessibility in our
workplace; and
• progressing the delivery of solutions
for customers to more easily view
andpurchase sustainable products
and services via Softcat’s digital
selling platforms.
The Committee concluded that strong
performance had been delivered on
thenon-financial metrics and that 91%
ofthe maximum annual bonus for this
element had been achieved by the
Executive Directors.
As a result, the overall annual bonus
outcome this year was 98% of maximum
for each Executive Director.
Awards made under our LTIP have a
three-year vesting period. In late 2025,
the LTIP awards granted in November
2022 to Graham Charlton (who was CFO
at the time of grant) and to Graeme Watt
(who was CEO at the time of grant)
vested. Anindependent vesting report
was prepared by the Committee’s
external remuneration advisers and the
Committee assessed the vesting
outcomes of the LTIPs. The Committee
concluded that:
• the maximum goal had been
achieved in respect of the underlying
earnings per share (‘EPS’) element
ofthe award and therefore this
element vested in full (60% of the
award); and
• the metric in respect of the total
shareholder return (‘TSR’) element
ranked between median and
upperquartile, resulting in an
outcome on this element of 46.6%
ofmaximum (40% of the award).
Accordingly, 78.7% of the total 2022
LTIPaward vested in November 2025.
During the year, the Committee
concluded that all long-term incentive
and annual bonus outcomes were
appropriate and no discretion was
exercised to amend any remuneration
outcomes for the Executive Directors.
This conclusion was reached after
considering relevant matters, such as:
• the performance of the business;
• the overall investor experience,
which the Committee believes over
several years represents exceptional
performance by management; and
• an assessment of the ‘quality of
earnings’ in respect of underlying
operating profit for the year. This
included an assessment of operating
profit, adjusted to remove non-
underlying items, as described in
more detail in note 1 to the financial
statements. The Committee gave this
careful attention, given the quantum
and nature of adjustments included.
The Committee also discussed the
matter in the round, considering the
strong performance of the business
during the year.
The LTIPs granted in 2023 are due to vest
in November 2026, after the publication
of this report. The 60% portion of the
award subject to underlying EPS, based
on FY2026 EPS performance of 82.6p,
has been achieved in full, with this
portion of the award expected to vest
atmaximum. The 40% TSR element
isbased on three-year performance
from the date of grant and so final
performance is not due to be tested
untillate November 2026. Based on
performance to date this element is
currently tracking at 77.3%. We will
perform a final calculation of the TSR
element post-vesting to determine
achievement of that part of the
performance condition and the
finalvesting will be disclosed in
nextyear’s Report on Remuneration.
Inrespect of all LTIPs, the Committee
will,as usual consider all relevant matters
before formally concluding on the
vesting outcome.
95Annual Report and Accounts 2026 Softcat plc
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Remuneration outcomes
duringthe year continued
GDT acquisition
The Company announced in September
2026 that it had signed an agreement to
acquire GDT, with the transaction expected
to close by the end of the first calendar
quarter of 2027, subject to customary
regulatory filings and approvals. The GDT
acquisition is an exciting step on Softcat’s
journey and provides multiple routes to
value creation for our shareholders.
FY2027 LTIP awards will be granted in
November. Given the material size of the
GDT acquisition and the anticipated impact
it will have on the enlarged Group, the
Committee decided to delay the setting of
the EPS performance conditions until after
the transaction has closed, in order to set
robust and stretching EPS targets for the
enlarged Group. Performance targets will
be disclosed on our website once set and
will be included in next year’s Annual
Report on Directors’ Remuneration.
The Committee is currently in the process
of developing a bespoke incentive plan
forkey members of Softcat and GDT
management to fully align them with the
growth ambitions of the enlarged Group.
Inthe event that the Executive Directors
areincluded in the scheme, we intend to
consult with shareholders.
TSR performance period
After reviewing market practice, the
Committee has agreed that the TSR
performance period for future LTIP
grants will be aligned to our financial
year, replacing the previous practice of
the performance period starting on the
date of grant. This will further simplify
measuring performance over the
three-year vesting period and is
consistent with the approach adopted
by the majority of FTSE-listed companies.
Changes in executive remuneration
and non-executive fees for FY2027
The Committee considered a number of
matters and received updates on proposals
to award rises in basic pay across the
workforce. Following this, the Committee
considered it appropriate to approve a
payrise for FY2027 of 3% for the CEO
and CFO, in line with the increase for the
majority of the workforce.
In respect of the Chairman’s fee, as set
out in last year’s report, a two-stage
approach was agreed, covering FY2026
and FY2027. In line with this approach,
afurther increase of 7.1% will be applied
for FY2027, bringing the Chairman’s fee
to £300,000.
Remuneration Committee report continued
Letter from the Chair of the Remuneration Committee continued
The Non-Executive Directors were
awarded an increase of 3%. This applies
to their base fees and to any additional
fees including chairing a committee and
the role of Senior Independent Director.
What we have done during
theyear
The main activities for FY2026 summarise
the areas of focus for the Committee.
Regular or standing items at each
Committee meeting include:
• approval of Committee minutes and
review of follow-up actions;
• governance updates;
• review of and updates to the
Committee’s terms of reference; and
• review of the outcomes
ofshareholder voting on
remuneration-related resolutions.
The Company Secretary also prepares
atwelve-month rolling plan for the
Committee so that matters can be planned
and considered over the longer term.
96 Softcat plc Annual Report and Accounts 2026
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Corporate governance
Strategic report
Wider workforce context
The Board engages extensively with
employees and devotes much time to
understanding their views and the most
prominent matters which they consider
affect their work. This includes maintaining
an awareness of pay across the business.
This remains important given prevailing
cost-of-living pressures for many. The
Committee received regular updates on
workforce pay and in particular noted
increases awarded for those on the real
living wage and the actions taken by
management to ensure workforce pay
reviews are closely aligned to reflect
individual performance.
Both management and the Committee
are advocates to encourage our employees
to own shares in Softcat. We have operated
a Share Incentive Plan (‘SIP’) since Softcat
floated on the London Stock Exchange
in2015 and employee participation rates
for the partnership share element of the
SIP are well above average. In recognition
of the tremendous contribution of
employees, particularly in this year of
record achievement, the Committee was
delighted to approve a well-deserved
one-off free share award under the SIP
to eligible employees, with awards
based on tenure ranging from £500 to
£3,600 (the maximum permitted under
HMRC rules). Feedback we have received
is that our employees really appreciate
the recognition given to them by the
award, which many offices celebrated to
mark the event of employees becoming
owners in the business at which they so
much enjoy working. We consider the
award will further strengthen the affinity
of our employees to the business and it
gives them a further tangible opportunity
to share in the success they help to
create. It also strengthens the alignment
of interest between our workforce and
its shareholders and we very much
hopeit will serve as an additional
incentive forour dedicated employees
to remain committed to the Group over
the longterm.
A proposal will also be made at the AGM
to be held in December 2026 to introduce
a Save As You Earn plan. This will benefit
our employees based in Ireland who
areunable to participate in our
HMRC-approved SIP.
Looking forward and conclusion
The Committee remains focused
onensuring that our remuneration
arrangements are fit for purpose and
aimed at ensuring alignment of both
shareholders and our management team
as they continue driving the business
forward. These will be kept in mind as
the business continues to scale and
grow. I would like to thank the members
of the Committee and the management
who support the operation of the
Committee for their help and
contribution this year.
The Annual Report on Remuneration
(pages 102 to 112) including this letter,
will be subject to an advisory shareholder
vote at the AGM on 15 December 2026.
Itrust that we will continue to have your
support at our AGM. If shareholders do
wish to discuss any issues in this report,
Ican be contacted via the Company
Secretary at cosec@softcat.com.
Lynne Weedall
Chair of the Remuneration Committee
13 October 2026
Notes:
This report has been prepared in accordance
withSchedule 8 to the Large and Medium-sized
Companies and Groups (Accounts and Reports)
Regulations 2008 as amended and the provisions
of the 2024 Corporate Governance Code and the
UK Listing Rules. The report consists of two sections:
• the Annual Statement by the
RemunerationCommittee Chair; and
• the Annual Report on
Remuneration,incorporating:
− an ‘at a glance’ section summarising our
Remuneration Policy; and
− details of payments made to the Directors
and details of the link between Group
performance and remuneration for the
2026 financial year.
The Chair’s Annual Statement and the Annual
Report on Remuneration will be subject
toanadvisory vote at the AGM to beheld
on15December 2026.
Main activities during FY2026
October 2025
• Final review of Remuneration
Policy for proposal to shareholders
• Approval of the 2025 Annual
Report on Remuneration
• Consideration and approval
of grants of LTIPs to Executive
Directors for FY2026 and other
share-based awards to senior
managers below Board level
• Review and determination of
vesting outcomes for LTIPs
granted in 2022
• Review of impact of share-based
awards on shareholder dilution
• Review and approval of the annual
bonuses awarded to Executive
Directors and Senior Leadership
Team (‘SLT’) members for FY2025
• Consideration of the annual bonus
arrangements for the Executive
Directors and SLT members
for FY2026
• Review of achievement against
share ownership targets for the
Executive Directors
May 2026
• Discussion regarding employee
share ownership
• Workforce pay review
• Review of salaries for the Executive
Directors and SLT for FY2027
• Interim update report on
performance of annual bonus plan
and outstanding LTIPs
• Review of proposed plans for
employee share ownership
in Ireland
• Review of proposal for an award
of free shares under the Softcat
Share Incentive Plan
• Approval to change the LTIP TSR
performance periods for future
grants to align to the financial year
July 2026
• Update on workforce remuneration
• Recommendation to seek
shareholder approval to establish a
Save As You Earn all-employee plan
for employees based in Ireland
• Review of proposed approach to
target setting for FY2027 annual
bonus and LTIP awards
• Review of remuneration
trends and related corporate
governance developments for
listed companies
• Approval of a proposal to grant
an award of free shares to eligible
employees under the Company’s
Share Incentive Plan
97Annual Report and Accounts 2026 Softcat plc
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Part A – At a glance
Introduction
In this section, we set out a summary of our Remuneration Policy, its link to corporate strategic objectives and the performance
and remuneration outcomes for the 2026 financial year.
Single figure remuneration for our Executive Directors
The table below sets out the single total figure of remuneration and breakdown for each Executive Director in respect of FY2026.
Salary
Taxable
benefits
1
Pension Bonus
3,4
LTIP
2
Total
G Charlton (CEO)
4, 5
£675,000 £ 7,787 £33,750 £1,160,250 £559,780 £2,436,567
K Mecklenburgh (CFO)
6
£455,000 £4,907 £22,750 £670,367 — £1,153,024
Notes:
1. See part B of this report for details of the benefits provided.
2. Further details on the LTIPs which vested and were exercised by Graham are set out in part B of this report.
3. Details of the bonus targets, their level of satisfaction and the resulting bonus earned, including proportion deferred into shares, in FY2026 are set out
inpart B of this report.
4. LTIP awards made on 30 November 2022 to Graham Charlton vested during FY2026. The number of shares awarded was calculated by reference to a
share price of £12.87, which was the prevailing market price of an ordinary share on the business day preceding the grant. Details of the performance
condition (relative TSR and EPS targets) were disclosed in an announcement to the London Stock Exchange at the time of grant.
5. Overall 78.7% of this award vested and as a result of this partial achievement of the performance criteria, nil-cost options over 33,700 shares vested and
were subsequently exercised by Graham during FY2026. The share price at the date of vesting (closing price on 28 November 2025, being the closest
business day to the third anniversary of the grant) was £14.47 and the LTIP value shown above reflects this. The total value shown above comprises
£487,639 (the value of the award at vesting) plus a dividend equivalent of £72,141. The value of the LTIP that is attributable to share price appreciation
between grant and vest is £53,920.
6. Katy Mecklenburgh was appointed CFO in June 2023 and had no LTIP vesting during FY2026.
Summary of FY2026 annual bonus outcomes
Performance condition Weighting
Actual as a %
ofmaximum
opportunity
Annual bonus payout
Graham Charlton Katy Mecklenburgh
Underlying operating profit 80% 100% £945,000 £546,000
Progress on strategic
non-financial metricsandactions 20% 91.11% £215,250 £124,367
Overall outcome 98.22% £1,160,250 £670,367
Our Remuneration Policy and its link to our Group strategy
The Group’s strategy is laid out on pages 14 to 17. Our Remuneration Policy is well aligned to the Group strategy and is reflected
in our core principles of remuneration. The key elements of the Group’s strategy and how its successful implementation is linked
to the Group’s Remuneration Policy are set out below.
Strategic priorities
Remuneration Policy
Generate sector-
leading value
forshareholders
Growth in
profit from
existing customers Win new customers
Equity ownership
and retention
ofshares
Attract, retain and
reward executive team
to deliver thestrategy
Annual bonus
For FY2026:
• the maximum bonus
opportunity is 175% and
150% for the CEO and CFO
respectively; and
• the annual bonus measures
include 80% based on
underlying operating profit
and 20% based on robust
non-financial metrics.
Underlying operating profit
The key performance indicator for the Group. The Committee believes that the Directors should
focus on this key metric during the financial year to maintain high profit growth and the success
ofthe business to deliver value for our shareholders.
Growth in this metric is a direct demonstration of the successful execution of our business strategy,
including winning new customers and growth of profit from existing customers.
Non-financial measures
The Committee also believes in the importance of strategic non-financial metrics to measure the
success of a business. The Committee will consider appropriate measures linked to strategic priorities.
Remuneration Committee report continued
98 Softcat plc Annual Report and Accounts 2026
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Strategic report
Strategic priorities
Remuneration Policy
Generate sector-
leading value
forshareholders
Growth in
profit from
existing customers Win new customers
Equity ownership
and retention
ofshares
Attract, retain and
reward executive team
to deliver thestrategy
LTIP
For FY2026, the normal
annualaward to the CEO
andCFOis 225% and 180%
ofsalary respectively.
Awards will vest at the end
ofthreeyears.
For FY2026, the performance
conditions for awards comprise
financial and performance
measures, currently:
• 70% based on underlying
earnings per share (‘EPS’)
growth; and
• 30% based on comparative
totalshareholder return (‘TSR’).
EPS and TSR
The success in
maximising profit
growth will be
measured through
the long-term EPS
growth targeted
by the LTIP.
Inaddition,
sustained value
generation will be
reflected in the
share price of the
Company, which
will bemeasured
through the
Company’s TSR
performance
under the LTIP.
TSR
The generation
ofprofit growth
targeted by the
annual bonus
willhelp enhance
the value of the
Group, which
willbemeasured
through the
success of the
Company’s TSR
performance
against
itscomparators.
EPS
An incentive to
grow inthe longer
term is provided
through EPS
growth targeted
by the LTIP. The
success of this
element of the
strategy should
bereflected
inlong-term
TSRperformance.
Share Incentive Plan (‘SIP’)
Minimum shareholding requirements
• CEO: 225% of salary
• CFO: 200% of salary
Directors’ Remuneration Policy
The Directors’ Remuneration Policy was approved by shareholders at the AGM on 15 December 2025, receiving 96% of shareholder
votes in favour. A summary of the policy for the Executive Directors, its implementation during FY2026, and the intended implementation
for FY2027 is set out below. The full policy, including recruitment and leaver provisions, the policy for the Non-Executive Directors,
the acquisition adjustment principles and the change of control policy can be found on pages 116 to126 of the 2025 Annual Report,
which is available at www.softcat.com/about-us/investor-centre/results-centre.
Element Summary of Policy Implementation in FY2026
Implementation
in FY2027
Base salary Base salaries are normally reviewed
annuallyor when there is a change
inposition or responsibility or other
exceptional circumstances.
Increases will normally be in line with the
increases awarded to other employees
inthe Group, but may be above this in
certaincircumstances.
For FY2026 base salaries for the
CEOandCFO were £675,000 and
£455,000respectively.
For FY2027 base
salariesfor the CEO
willbe £695,250 and
£468,650 respectively.
This represents an
increase of 3%, in line with
the general workforce.
Pension The maximum contribution into the defined
contribution plan and/or a salary supplement
in lieu ofpension which is in line with the
wider workforce, which is currently 5%.
5% of salary. No change.
Benefits The Company provides a benefits package
in line with market practice. Executive
Directors receive benefits which include, but
are not limited to, private health insurance,
health cash plan, critical illness, income
protection, dental cover, life insurance
anddeath in service benefit.
Additional benefits may be offered to
ensure theCompany is able to support
theobjective ofattracting and retaining
personnel to deliver theCompany strategy.
All Directors may participate in a salary
sacrifice scheme for electric vehicles for
personal use and commuting.
No change.
99Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Remuneration Committee report continued
Part A – At a glance continued
Element Summary of Policy Implementation in FY2026
Implementation
in FY2027
Annual and
deferred share
bonus plan
(the‘Bonus Plan’)
Maximum opportunity up to 200% of a
participant’s annual base salary. 20% of
thebonus is normally earned for delivering
threshold performance. 100% of the
bonusis earned for delivering maximum
levels of performance.
33% of the bonus will be deferred into
shares forthree years until the relevant
shareholding requirement is met. Where
theguideline is met there will normally
beno deferral. The Committee retains
discretion to determine whether the
shareholding guideline has been met.
The Bonus Plan contains clawback and
malusprovisions.
For FY2026, award levels for the CEO
andCFO were 175% of salary and150%
ofsalary respectively.
Performance measures: 80% on underlying
operating profit and 20% onrobust
non-financial goals.
In the event of a corporate acquisition which
has a material impact, the Committee shall
review the underlying operating profit
targets to ensure they remain relevant
andstretching.
No deferral required once the Directors’
minimum shareholding requirement is met.
No change to award
opportunities or structure
of deferral.
No change to
performance measures.
LTIP The normal maximum award in respect
ofafinancial year is 225% of base salary,
thismay increase to 275% of salary in
exceptional circumstances.
Across the LTIP award, up to 25% of the award
will normally vest for threshold performance.
100% of the award will normally vest for
maximum performance.
Awards will normally vest at the end of a
three-year performance period subject to
satisfaction of the performance conditions as
determined by the Committee prior to grant.
Awards are normally subject to a two-year
holding period post vesting. The total time
period between award and release of shares
is therefore normally five years.
The LTIP contains clawback and
malusprovisions.
Award of 225% and 180% of salary forthe
CEO and CFO respectively.
Measures against TSR (30%) versus the
FTSE350 (excluding investment trusts)
andunderlying EPS (70%).
In the event of a corporate acquisition which
has a material impact, the Committee shall
review the EPS targetsto ensure they remain
relevantand stretching.
No change to
awardopportunities.
No change to
performance measures.
Targets are shown on
pages 102 to 105.
All employee
share plan
The SIP is an all-employee share ownership
plan which has been designed to encourage
all eligible employees to become shareholders
in the Company.
The Executive Directors are eligible to
participate in the SIP (which is in line with
HMRC legislation and open to all eligible
staff). The maximum award level is set in
linewith legislation.
The Executive Directors will also be eligible
to participate in any other all-employee
arrangement implemented by the Company,
on the same terms as other employees.
The Company operated partnership
sharesunder the SIP. All eligible employees,
including the Executive Directors,
mayparticipate.
There was a one-off award of freeshares
under the SIP to all eligibleemployees,
including the Executive Directors.
The Company will
operate partnership
shares under the
SIP.Alleligible
employees,including
the Executive Directors
may participate.
Shareholding
requirements
Shareholding guidelines for the CEO and
CFO are 225% of salary and 200% of salary
respectively over a five-year period.
A post-cessation shareholding requirement
also normally applies whereby executives
must hold the lower of 100% of their
shareholding requirement oractual holding
for two years post stepping downfrom
theBoard.
Shareholding requirement includes shares
owned by the Executive Director, shares
which have vested, butwhich remain subject
to a holding period and/or clawback and
unvested shares, which are not subject to
afurther performance condition, on anet
oftax basis.
No change.
Directors’ Remuneration Policy continued
100 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Element Summary of Policy Implementation in FY2026
Implementation
in FY2027
Chair and
Non-Executive fees
Non-Executive Directors are paid an
annualfee and additional fees for additional
responsibilities or time commitments.
Fees are normally reviewed annually
although thismay not result in an increase.
Non-Executive Directors and the Chairman
do notparticipate in any variable
remuneration arrangements. Non-Executive
Directors and theChairman do not currently
participate in benefits arrangements, with
the exception of benefit programmes
available to employees which have the
purpose ofreducing environmental
emissions.
Reasonable additional benefits may be
introduced and/or provided if considered
appropriate and it should be noted, as
previously reported, that the Committee
agreed the current Chairman shall continue
to receive his health benefits following
hisretirement as CEO.
Non-Executive Directors may participate in
asalary sacrifice scheme for electric vehicles
for personal use and commuting.
The Company will pay reasonable expenses
incurred by the Non-Executive Directors
andthe Chairman and may settle any tax
incurred in relation to these.
Chairman fee: £280,000.
Board fee: £66,200.
Senior Independent Director fee: £14,040.
Committee Chair fee (per Committee): £15,600.
Fee for the Designated Director forWorkforce
Engagement (whichincludes Chair of the
Nomination Committee): £15,600.
Chairman fee: £300,000.
Board fee: £68,186.
Senior Independent
Director fee: £14,461.
Committee Chair fee
(perCommittee): £16,068.
Fee for the Designated
Director for Workforce
Engagement (which
includes Chair of
theNomination
Committee): £16,068.
The Chairman fee
increase of 7.1%
represents the second
stage of the increase
outlined in the
previousreport.
Other fees represent
anincrease of 3%,
inlinewith the
generalworkforce.
Malus and clawback
The following describes the malus and clawback provisions which apply to the Company’s incentive plans:
• Malus is the reduction or cancellation of unpaid bonus, outstanding LTIP awards and unvested deferred share bonus awards
under the Bonus Plan as a result of the occurrence of one or more circumstances listed below. The adjustment may result in the
value being reduced up to and including zero.
• Clawback is the recovery of payments under the Bonus Plan or vested LTIP awards as a result of the occurrence of one or more
of the circumstances listed below.
The circumstances in which malus and clawback could apply are:
• the discovery of a material misstatement resulting in an adjustment in the audited consolidated accounts of the Company or
the audited accounts of any Group members; and/or
• the discovery that the assessment of any performance target or condition in respect of a bonus award or LTIP award was based
on error, or inaccurate or misleading information; and/or
• the discovery that any information used to determine the number of ordinary shares subject to a bonus award or LTIP award
was based on error, or inaccurate or misleading information; and/or
• the action or conduct of a holder of a bonus award or LTIP award which, in the reasonable opinion of the Board, amounts to
fraud or gross misconduct; and/or
• events or behaviour of a holder of a bonus award or LTIP award leading to the censure of the Company by a regulatory
authority or having a significant detrimental impact on the reputation of the Company, provided that the Board is satisfied
that the relevant holder of a bonus award or LTIP award was responsible for the censure or reputational damage and that the
censure or reputational damage is attributable to him or her; and/or
• the Company, or entities representing a material proportion of the Group, becomes insolvent or otherwise suffers a
corporate failure.
Annual Bonus Plan Deferred Share Bonus Plan Long Term Incentive Plan
Malus Up to the date of payment
ofacashbonus
To the end of the three-year
deferralperiod
To the end of the three-year
vestingperiod
Clawback Three years post the
bonusdetermination
n/a Two years post-vesting
A three-year clawback period following the determination of an annual bonus and a two-year period post-vesting of an LTIP award
is considered appropriate on the basis that it is reasonable to assume that the circumstances in which clawback may apply would be
discovered within these periods and is in line with UK market practice. In line with the UK Corporate Governance Code requirements,
the Committee also confirms that there was no application of malus and clawback provisions in the reporting period.
101Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Part B – Annual report on remuneration
Single total figure of remuneration (audited)
Executive Directors (audited)
The table below sets out the single total figure of remuneration and breakdown for each Executive Director in respect of FY2026
and FY2025.
Salary
Taxable
benefits
1
Pension Bonus
2
LTIP
3
Total
2026
£’000
2025
£’000
2026
£’000
2025
£’000
2026
£’000
2025
£’000
2026
£’000
2025
£’000
2026
£’000
2025
£’000
2026
£’000
2025
£’000
G Charlton (CEO) 675.0 585.0 7. 8 5.9 33.8 29.2 1,160.3 792.5 559.8 334.0 2,436.7 1,746.6
K Mecklenburgh (CFO)
4
455.0 381.1 4.9 4.3 22.8 19.1 670.4 516.3 — — 1,153.1 920.8
Notes:
1. See section below setting out details of the benefits provided.
2. Details of the bonus targets, their level of satisfaction and the resulting bonus earned, including any proportion deferred into shares in FY2026 are set out
below.
3. Further details on the LTIPs which vested and were exercised by Graham Charlton are set out below.
4. Katy Mecklenburgh was appointed CFO in June 2023 and no LTIPs vested for her either during FY2025 or FY2026.
Taxable benefits
Benefits in the year for the Executive Directors comprised health benefits such as private health insurance, health cash plan,
critical illness, income protection and dental and life cover. Figures are reported where appropriate.
Pension entitlements (audited)
The Group operates a defined contribution pension scheme which the Executive Directors can participate in, or they can take
acash supplement in lieu of pension.
In FY2026, Graham Charlton and Katy Mecklenburgh were entitled to 5% of salary either as an employer pension contribution into
the defined contribution scheme or as a pension cash allowance. This is in line with employer pension contributions available for
the general workforce.
None of the Directors receive an entitlement under a defined benefit plan.
FY2026 annual bonus outcomes (audited)
In respect of FY2026, the bonus awards payable to Executive Directors were agreed by the Committee, having carefully reviewed:
• financial performance (80% weighting): the Committee considered the Group’s year-end results and any relevant associated
factors in respect of underlying performance; and
• non-financial performance (20% weighting): the Committee considered progress against key actions in respect of non-financial
actions (employee engagement, customer satisfaction, sustainability and improving workplace accessibility for existing and
prospective disabled employees) and noted the ongoing strong performance.
The performance measures and targets under the Annual and Deferred Bonus Plan for FY2026 and the extent to which they were
satisfied are set out below:
Performance condition Weighting Threshold Target Maximum Actual
Actual as
a % of
maximum
opportunity
Annual bonus payout
Graham
Charlton
Katy
Mecklenburgh
Underlying operating profit
1
80% £173.9m £183.0m £201.3m £215.1m 100% £945,000 £546,000
Progress on strategic
non-financial metrics
andactions 20% See below 91.11% £215,250 £124,367
Overall outcome 98.22% £1,160,250 £670,367
Portion of overall
outcomepaid incash
2
£1,160,250 £670,367
Portion of overall outcome
deferred intoshares
2
£0 £0
Notes:
1. Following review, the Committee confirmed that no adjustment was required to take account of the contribution of Oakland Group Services Ltd during the
year, given that this did not materially affect the actual performance outcome.
2. In respect of the annual bonus, in line with the current Remuneration Policy, 33% of the award is deferred into shares if the Executive Director has not
mettheir minimum shareholding requirements. Once the minimum shareholding requirements is met, there is no deferral. Both Graham and Katy have
met their respective minimum shareholding requirements at year end and hence there is no deferral for FY2026 and the bonus will be paid 100% in cash.
See page 107 for further detail on the current shareholding levels of the Executive Directors.
Remuneration Committee report continued
102 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Non-financial measures
Priorities and rationale for selection Achievements and outcome
Employee engagement
Maintain our high level of success
onemployee engagement. Highly
engaged employees are vital to
thesuccess of Softcat. We receive
frequent feedback that our culture
isthe vital ingredient to providing
outstanding service which helps
toretain and delight our existing
customers and to win new customers.
The Committee set a target at the beginning of the financial year for industry-leading employee
net promoter scores (‘NPS’) to be achieved in the all-employee survey for the year. The employee
NPS for this year’s survey was 56, which is an excellent result and above market norms. This is
above target but below the maximum achievement set by the Committee. The Committee also
took into account other relevant factors as part of its determination, including the below.
• Management sought regular employee feedback with the annual engagement survey and
through quarterly management surveys. The results of each survey were discussed with the
Board/Nomination Committee, together with management’s plans which addressed areas
of concern.
• An action plan was created and followed up from the annual survey results.
• Overall employee engagement remained high at 91%.
• The Group once again achieved excellent external rankings and awards for its workplace
environment (see the People section on pages 32 to 36).
Customer satisfaction
Continue our attention on
market-leading customer excellence.
Customer excellence is a vital
underpin to our strategy to acquire
more customers and to sell more
toexisting customers.
The Committee set a target at the beginning of the financial year for industry-leading customer
NPS to be achieved in the annual customer satisfaction survey. The customer NPS for this year’s
survey was 64, which is an excellent result, above market norms and at the maximum of the target
set by the Committee. The Committee also took into account other relevant factors as part of its
determination, including the below.
• Management undertook its most extensive ever annual customer experience survey 6,671
respondents in FY2026 (compared to 6,089 in FY2025).
• An impressive level of customer satisfaction was achieved at 98%.
• The Board reviewed the results of the customer survey and management’s plan to make
improvements for even better customer service.
Sustainability
Identify and progress plans for
sustainable solutions available to
customers to view and purchase
viaSoftcat’s digital platforms.
Thisincludes considering functionality
that supports customers in meeting
their overall environmental targets.
• Management developed a plan which was presented to the Sustainability Committee to
create a dedicated sustainability digital destination where customers can access sustainable
solutions and support customers to achieve their own sustainability goals. Theplan also
demonstrated how management will gain better traction to work with vendors to develop
credible sustainable product information with quantified metrics.
• Management provided a progress update to the Sustainability Committee on work in
Softcat’s supply chain to determine the criteria for eco-labelling and circular solutions.
TheSustainability Committee noted the planned work to have the solutions made available
forcustomers on the Company’s digital selling platform (‘eCat’).
• The Sustainability Committee noted plans to create a dedicated area on eCat with the ability
to present eco-labelling, sustainable solutions and functionality that supports customers to
meet their overall environmental targets.
• The Sustainability Committee was pleased with the progress being made by management
during the year and the next steps which had already been resourced and planned. The
Sustainability Committee concluded, on behalf of the Remuneration Committee, that strong
performance had been attained with maximum achievement in respect of this element of
the bonus.
Employee disability inclusiveness
Set out a plan to demonstrate
ongoing improvements to
employeeexperience and inclusion
for existing and prospective
employees with disabilities.
• Management developed a plan with the support of Softcat’s People & Workplaces team
which was discussed with the Nomination Committee. Under the plan, management started
work with the Business Disability Forum, using the Disability Smart framework, to shape the
Company’s approach and to support our ambition to be fully disability inclusive by 2030.
• A number of actions have been agreed under the framework and are being progressed.
ForFY2026, this focused on workplace accessibility, including the introduction of a workplace
adjustments policy. Further support is being rolled out; for example, providing training to line
managers on how to handle adjustment requests from disabled employees in their team.
• Additional support and guidance has also been provided to our events team to ensure
allSoftcat events consider accessibility issues and any adjustments which may be needed
foremployees.
• Softcat operates an Empowering Disability and Neurodiversity network (‘EDN’) for employees
and the plan included seeking their feedback. The EDN gave constructive feedback and
suggestions, which have been incorporated into the plan.
• The Nomination Committee was pleased with the plan and with the actions taken and
planned. The Nomination Committee concluded, on behalf of the Remuneration Committee,
it was satisfied that strong performance had been delivered with maximum achievement for
this element of the bonus.
103Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Single total figure of remuneration (audited) continued
Non-financial measures continued
In respect of the non-financial measures, the Committee agreed at the beginning of the performance period a range of illustrative
outcomes to consider at threshold, target and maximum to determine whether meaningful progress had been made across
themetrics. This would be taken into account along with any other relevant actions or progress. The Committee reviewed the
illustrative outcomes against the progress made at the end of the performance period, to ensure that a fair and comprehensive
review of progress had been undertaken. The Committee concluded, overall, that excellent customer satisfaction and employee
engagement outcomes were delivered and that tangible progress had been made on the sustainability and employee inclusivity
metrics. The Committee determined an award of 91.11% of the maximum opportunity in respect of these measures.
No discretion was exercised by the Committee in relation to the outcome of any part of the annual bonus awards.
Long-term incentives vested in FY2026 (audited)
Awards under the Group’s LTIP granted in November 2022 to Graham Charlton and to Graeme Watt (at which time Graeme was
CEO) vested and were exercised in FY2026. Katy Mecklenburgh was appointed CFO in June 2023 and so did not participate in
this LTIP. Vesting of the awards was subject to the following performance conditions (which were disclosed at the time of grant):
Measure Weighting Details
Underlying EPS 60% • No vesting of this element for underlying EPS at end of performance period
ofbelow 55.8p
• 20% vesting (threshold) for achieving 55.8p
• 67% vesting for achieving 59.6p
• Full vesting for achieving 67p or above
• Straight-line vesting between 20% and 67% and between 67% and full vesting
Relative TSR – assessed against
the constituents of the FTSE 250
(excluding real estate and equity
investment trusts)
40%
• No vesting for below median performance against the comparators
• 30% vesting (threshold) for median performance
• Full vesting for upper quartile performance
• Straight-line vesting between threshold and full vesting
Underlying EPS for FY2025 was 69.1p (diluted) per share and this element of the performance condition was achieved in full. TSR
was ranked between median and upper quartile and as a result 46.6% of this element of the performance condition was achieved.
Overall vesting was therefore 78.7% of maximum. Following formal review by the Committee, no discretion was applied to the
LTIP vesting outcome.
As a result of the partial achievement of performance conditions, the table below details the LTIP granted in November 2022, the
number of shares lapsed and the number vested and exercised. When Graeme retired as CEO on 31 July 2023, the Committee
treated him as a ‘good’ leaver and he retained his LTIP awards subject to pro-rating from the date of retirement to the respective
vesting dates.
Director
LTIP options granted
in November 2022 LTIP options lapsed
LTIP options vested
and exercised
G Watt
1
64,266 53,033 11,233
G Charlton 42,844 9,144 33,700
Note:
1. The lapsed options shown for Graeme Watt consist of 3,048 shares which lapsed as the performance condition was not achieved in full and 49,985 shares
which lapsed due to pro-rating on his retirement as CEO.
Vested LTIP awards are subject to a two-year holding period post-vesting in line with our Remuneration Policy.
The share price at the date of vesting (closing price on 28 November 2025, being the closest business day to the third anniversary
of the grant) was £14.47 and the LTIP value shown above reflects this. The total value shown above comprises £487,639 (the value
of the award at vesting) plus a dividend equivalent of £72,141. The value of the LTIP that is attributable to share price appreciation
between grant and vest is £53,920.
Remuneration Committee report continued
Part B – Annual report on remuneration continued
104 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Long-term incentives vesting in FY2027
Awards under the Group’s LTIP granted in November 2023 to Graham Charlton and Katy Mecklenburgh will vest on 23 November 2026,
following publication of this report. Vesting of the awards is subject to the following performance conditions (which were disclosed
at the time of grant):
Measure Weighting Details
Underlying EPS 60% • No vesting of this element for EPS at end of performance period
ofbelow 59.1p
• 20% vesting (threshold) for achieving 59.1p
• 67% vesting for achieving 66.1p
• Full vesting for achieving 71.8p or above
• Straight-line vesting between 20% and 67% and between 67% and
full vesting
Relative TSR – assessed against
theconstituents of the FTSE 250
(excluding real estate and equity
investment trusts)
40%
• No vesting for below median performance against the comparators
• 30% vesting (threshold) for median performance
• Full vesting for upper quartile performance
• Straight-line vesting between threshold and full vesting
2023 awards are based 60% on underlying EPS performance and 40% on TSR performance. Based on our underlying EPS performance
for FY2026 (see note 1 to the consolidated financial statements) of 82.6p (diluted), the maximum EPS target hasbeen achieved.
TSR performance will be assessed to the third anniversary of awards. Based on our current share price performance, it is likely that
this element will vest between threshold and maximum and based on TSR performance to 15September 2026 the estimated TSR
vesting is currently tracking at 77.3% of maximum, giving an overall estimated vesting outcome of c.91% of maximum. It will be
necessary to perform a final calculation of the TSR element post-vesting, assessing Softcat’s performance against the comparator
group to determine achievement of that part of the performance condition. In respect of all LTIPs, the Committee will, as usual
consider all relevant matters before formally concluding on the vesting outcome. Based on the current estimated vesting levels
and the three-month average share price to 31 July 2026 of £17.39, this award would have a value of £1,086k for Graham Charlton
(excluding dividend equivalents) and £708k for Katy Mecklenburgh (excluding dividend equivalents). Of these amounts, £312k
and £203k are attributable to share price appreciation for Graham Charlton andKaty Mecklenburgh, respectively.
Non-Executive Directors (audited)
The table below sets out the single total figure of remuneration and breakdown for each Non-Executive Director.
Non-Executive Director 2026 fees 2026 other 2025 fees 2025 other Roles
G Watt
1
£280,000 £165,321 £238,960 £243,437 Chairman
L Weedall £97, 40 0 — £93,654 — Chair of the Remuneration Committee and Chair
ofthe Nomination Committee
M Prakash £66,200 — £63,654 — Independent Non-Executive Director
J Ferguson £80,240 — £77,15 4 — Senior Independent Director
R Perriss £97, 400 — £88,313 — Independent Non-Executive Director, Chair of the
Audit and Risk Committee and the Chair of the
Sustainability Committee
Note:
1. Graeme’s Chairman fee for the year was £280,000. 2025 and 2026 ‘other’ for Graeme relate to the gain on the exercise of LTIPs which were awarded to him
when he was CEO. As previously reported, Graeme continues to receive his health benefits as Chairman. The cost of providing this cover during FY2026
and other P11D benefits was £4,853. This figure is included in ‘other’.
Payments to past Directors/payments for loss of office (audited)
There were no payments for loss of office made to Directors or to past Directors in the year.
Graeme Watt share awards as former CEO
Graeme Watt was appointed Non-Executive Chairman with effect from 1 August 2023. Prior to that he was CEO and participated
in Softcat’s LTIP and Annual Bonus Plan, which included awards of deferred shares. As previously explained, the Committee
approved that Graeme’s outstanding LTIPs when he retired as CEO would be pro-rated for time served and that the deferred
bonus shares shall not be pro-rated. LTIP and deferred share awards made in 2022 to Graeme vested during FY2026.
Details of Graeme’s 2022 LTIP awards are set out above on page 104.
All of the 2022 deferred share awards over 31,555 ordinary shares vested and were exercised by Graeme during FY2026.
Theshare price at the time of exercise was approximately £14.29 per share, resulting in a gain of approximately £450,776.
Executive Director participants in the LTIP and deferred share awards may also receive a cash payment representing the value
ofdividends (a dividend equivalent) on the shares over the performance period. A cash dividend equivalent payment was made
to Graeme upon vesting of both the 2022 LTIP and 2022 deferred share awards of £14,805 and £41,589 respectively.
105Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Scheme interests awarded (audited)
Long Term Incentive Plan awarded in FY2026 (audited)
On 27 November 2025, the following annual awards of nil-cost options under the Group’s Long Term Incentive Plan (‘LTIP’) were
made to the CEO and CFO.
Director Award type
Basis of award
(% of salary)
Face value
of award
£
Number
of shares
granted
Date of
grant
Date of
vesting
Share
price
2
G Charlton
1
Nil-cost options 225% 1,518,747 107,789 27/11/25 27/11/28 £14.09
K Mecklenburgh Nil-cost options 180% 819,000 58,126 27/11/25 27/11/28 £14.09
Notes:
1. Graham’s award consists of 95,812 shares (200% of salary) granted on 27 November 2025 and an additional 11,977 shares (25% top up) which was added
tothe initial award in December 2025 after the approval of the Remuneration Policy by shareholders at the 2025 AGM.
2. The share price used to determine the award (including the above top-up) was calculated by reference to the prevailing market price of an ordinary share
on the business day prior 27 November 2025.
30% of the award is subject to the Company’s relative TSR performance against the FTSE 350 (excluding investment trusts) over
athree-year performance period to the end of FY2028 and 70% subject to underlying EPS targets at the end of the period.
Theseconditions are set out below:
Measure Weighting Details
Underlying EPS 70% • Nil vesting of this element for underlying EPS for FY2028 of less than 74.1p
• 25% vesting (threshold) for achieving 74.1p
• 62.5% vesting for achieving 80.2p
• Full vesting for achieving 91.9p or above
• Straight-line vesting between 25% and 62.5% and between 62.5% and full vesting
Relative TSR – assessed
against the constituents of
the FTSE 350 (excluding
investment trusts)
30%
• Nil vesting for below median performance against the comparators
• 25% vesting (threshold) for median performance
• Full vesting for upper quartile performance
• Straight-line vesting between threshold and full vesting
• TSR performance is assessed over the three-year period from the date of grant
The EPS targets were set following the end of the 2025 financial year based on an assessment of the business and were included
in the 2025 Annual Report on Remuneration.
Deferred Bonus Plan awarded in FY2026 (audited)
On 27 November 2025, awards under the Group’s Deferred Bonus Plan (‘DBP’) were made as set out below, in respect of achievement
under the Annual Bonus Plan in FY2025. Deferred shares are not subject to further performance conditions and vest following a three-year
holding period, subject to continued employment.
Director Award type
Face value
of award
£
Number
of shares
granted
Date of
grant
End of
deferral
period
Share
price
1
G Charlton Nil-cost options 402,509 28,567 27/11/25 27/11/28 £14.09
K Mecklenburgh Nil-cost options 262,215 18,610 27/11/25 27/11/28 £14.09
Note:
1. The share price used to determine the award was calculated by reference to the prevailing market price of an ordinary share on the business day prior to the award.
Long Term Incentive Plan to be awarded in FY2027
Vesting of the awards will be subject to the following performance conditions:
Measure Weighting Details
Underlying EPS 70% • Please see below
Relative TSR – assessed
against the constituents of
the FTSE 350 (excluding
investment trusts)
30%
• No vesting for below median performance against the comparators
• 25% vesting (threshold) for median performance
• Full vesting for upper quartile performance
• Straight-line vesting between threshold and full vesting
• TSR performance is assessed over the three-year period from FY2027
Remuneration Committee report continued
Part B – Annual report on remuneration continued
106 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
As set out in the Chair letter, the Committee has approved an LTIP grant in respect of FY2027 to the Executive Directors. In line
with our Policy, the LTIP award will be 225% of salary and 180% of salary for the CEO and CFO respectively. These awards will be
granted in November 2026. The Company announced in September 2026 that it had signed an agreement to acquire GDT, with
the transaction expected to close by the end of the first calendar quarter of 2027, subject to customary regulatory filings and
approvals. However, given the material size of the acquisition and the anticipated impact it will have on the enlarged Group, the
Committee considered it appropriate delay the setting of the EPS performance conditions until once the transaction has closed
inorder to set robust and stretching EPS targets that reflect the enlarged group. Performance targets will be disclosed on our
website once set and will be included in next year’s Annual Report on Directors’ Remuneration.
Share Incentive Plan (‘SIP’)
The Company announced in FY2026 the award of free shares to all eligible employees in service on 28 July 2026 (415,700 shares,
FY2025: Nil). The free shares were awarded under the SIP. Participating employees who remain in service are required to hold the
shares until the third anniversary of the award date. Graham Charlton and Katy Mecklenburgh were each awarded 176 free shares.
The Executive Directors, along with all eligible employees, may purchase partnership shares under the SIP. Graham Charlton
purchased 123 partnership shares and Katy Mecklenburgh purchased 124 partnership shares during the year. The total SIP
holdings are included in the table below.
Statement of Directors’ shareholding and share interests (audited)
Other shares held
Options
Shareholding
requirement
met?
Director
5
Shareholding
requirement
(% of salary)
1
Current
shareholding
(% of salary)
2
Beneficially
owned
3
LTIP interests
subject to
performance
conditions
Deferred
shares not
subject to
performance
conditions
4
Vested and
unexercised Unvested Exercised
Executive Directors
G Charlton 225 555 164,420
3
231,334 63,221 — — — Yes
K Mecklenburgh 200 296
52,658
3
138,612 32,110 — — — Yes
Non-Executive Directors
G Watt n/a n/a 176,905 n/a 25,546 — — — n/a
J Ferguson n/a n/a 3,038 n/a n/a n/a n/a n/a n/a
M Prakash n/a n/a — n/a n/a n/a n/a n/a n/a
L Weedall n/a n/a 1,300 n/a n/a n/a n/a n/a n/a
R Perriss n/a n/a 15,000 n/a n/a n/a n/a n/a n/a
Notes:
1. The Committee has adopted formal shareholding guidelines that encourage the Executive Directors to build up, over a five-year period, and then
subsequently hold, a shareholding equivalent to at least 225% of base salary for the CEO and 200% of base salary for the CFO. The shareholding
requirement is calculated as follows:
− shares owned by the Executive Director (and their associates) count towards the ownership target;
− shares which have vested, but which remain subject to a holding period and/or clawback, count towards the ownership target;
− unvested shares, which are not subject to a further performance condition, count towards the ownership target on a net of tax basis. This includes
deferred awards under the annual bonus plan; and
− unvested awards and unexercised options which have performance conditions attached do not count towards the ownership target.
2. This is based on a closing share price of £19.30 on 31 July 2026 and the year-end salaries of the Executive Directors. The calculation includes the value of
deferred shares not subject to performance conditions on a net of tax basis, based on the tax rates applicable on 31 July 2026. Values are not calculated
for Non-Executive Directors as they are not subject to executive shareholding requirements.
3. This includes investment in partnership shares under the SIP. Graham purchased 23 partnership shares between the year end and the date of this report
and Katy purchased 23. Graham and Katy were both awarded 176 free shares in September 2026 as part of SIP free share award. Neither of these are
included above. There have been no other changes in beneficial ownership of shares between the year end and the date of this report.
4. This is in respect of previous awards of nil-cost options granted under the Deferred Share Bonus Plan.
5. All Directors subscribed to purchase ordinary shares during the equity fund raise in connection with the acquisition of GDT in September 2026. The shares will
be allotted and issued to the Directors following the announcement of the preliminary results and when Softcat is in an open dealing period. Each Director
has given a non-binding indication of the following number of shares, which have not been included in the current shareholdings above: Graeme Watt (5,291),
Graham Charlton (529), Katy Mecklenburgh (1,322), Jacqui Ferguson (529), Mayank Prakash (2,645), Lynne Weedall (1,058) and Robyn Perriss (1,058).
107Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Comparison of overall performance and pay
The graph below shows the value of £100 invested in the Company’s shares since listing compared with the FTSE 250 index.
Thegraph shows the total shareholder return generated by both the movement in share value and the reinvestment over the
same period of dividend income.
The Committee considers that the FTSE 250 is the appropriate index because the Company has been a member of this since the
first review of the index since the IPO. This graph has been calculated in accordance with the Regulations and covers the ten-year
period to the end of the current financial year.
Chief Executive’s historical remuneration
The table below sets out the total remuneration delivered to the Chief Executive valued using the methodology applied to the
single total figure of remuneration.
Chief Executive 2026 2025 2024 2023 2022 2021 2020 2019 2018 2017
G Charlton
Total
singlefigure
£2,436,567 £1,746,627 £1,607,879 — — — — — — —
G Watt
1
— — — £1, 837, 361 £2,8 67,13 4 £2,588,093 £991,372 £919,518 £305,539 —
M Hellawell
1
— — — — — — — — £532,716 £774,908
G Charlton Annual bonus
payment level
achieved
(%ofmaximum
opportunity)
98 90 78 — — — — — — —
G Watt
1
— — — 83 96 100 72 100 100 —
M Hellawell
1
— — — — — — — — 100 100
G Charlton LTIP vesting
levelachieved
(%of maximum
opportunity)
79 65 92 — — — — — — —
G Watt
1
— — — 97 100 n/a n/a n/a n/a n/a
M Hellawell
1
— — — n/a n/a n/a n/a n/a n/a n/a
Note:
1. Martin Hellawell and Graeme Watt retired as Chief Executive on 31 March 2018 and 31 July 2023 respectively.
Relative importance of the spend on pay
The table below sets out the relative importance of spend on pay in the 2026 financial year. All figures provided are taken from
therelevant Group accounts.
Disbursements
from profit in 2026
financial year
Disbursements
from profit in 2025
financial year
Profit distributed by way of dividend £92.5m £95.7m
Total tax contributions
1
£88.1m £71.5m
Overall spend on pay, including Executive Directors £297.6m £239.0m
Note:
1. Includes corporation tax and employer’s National Insurance contributions. The total tax contributions have been included because of the size of the
contributions in comparison to other payments.
Remuneration Committee report continued
Part B – Annual report on remuneration continued
01/08/2016
01/02/2017
01/08/2017
01/02/2018
01/08/2018
01/02/2019
01/08/2019
01/02/2020
01/08/2020
01/02/2021
01/08/2021
01/02/2022
01/08/2022
01/02/2023
01/08/2023
01/02/2024
01/08/2024
01/02/ 2025
01/08/2025
01/02/2026
01/08/2026
£0
£100
£200
£300
£400
£500
£600
£700
£800
£900
£1,000
SoftcatFTSE 250
108 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
CEO pay ratios
The UK Government requires certain companies with over 250 employees to disclose annually the ratio of their CEO’s single
figure total remuneration to that of the UK workforce. CEO pay ratio data is presented below for 2026, with comparative figures
since 2019, which were disclosed in previous Directors’ Remuneration Reports. The data shows how the CEO’s single figure
remuneration for 2026 (as taken from the single figure remuneration table) compares to equivalent single figure remuneration
forfull-time equivalent UK employees, ranked at the 25th, 50th and 75th percentiles.
Year Method 25th percentile pay ratio Median pay ratio 75th percentile pay ratio
2026 Option A 70:1 45:1 27:1
2025 Option A 59:1 37:1 21:1
2024 Option A 57:1 37:1 21:1
2023 Option A 72:1 44:1 24:1
2022 Option A 100:1 64:1 36:1
2021 Option A 89:1 57:1 32:1
2020 Option A 33:1 21:1 12:1
2019 Option A 35:1 22:1 12:1
The Government’s methodology of Option ‘A’ has been used to calculate the remuneration of 3,314 employees (FY2025: 2,636)
who were employed on the assessment date of 31 July for each respective financial year. All individuals in employment at this date
were included in the calculation, with applicable components of individual remuneration annualised for employees not employed
for the full twelve months. This option was selected given as it was considered to be the most efficient and robust approach in
respect of gathering the required data and in particular was considered to be the most accurate way of identifying the best
equivalents of the 25th, 50th and 75th percentiles.
We calculated our total remuneration for full-time equivalent employees to include:
• annual salary and allowances;
• annual bonus earnings (for the period relating to the respective financial year);
• gains realised from exercising awards granted under the SIP or LTIP share plans; and
• the value of taxable benefits (including pension contributions).
The increase in ratio after 2020 primarily reflects the value of LTIP awards which vested and were exercised by the relevant CEO.
No LTIPs had vested up to 2020. Further information on the Company’s remuneration philosophy, its approach to reward across
the business and how this aligns with executive remuneration is provided in the letter from the Chair of the Committee on pages
94 to 97.
Pay in respect of the CEO and UK workforce is shown in the table below.
CEO
All employees
(See single figure table, page 102) 25th percentile Median 75th percentile
2026 salary £675,000 £26,661 £32,000 £50,044
2026 total pay £2,436,567 £34,813 £54,361 £91,581
109Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Alignment of CEO pay and wider employee pay
The Committee has oversight of workforce remuneration and related policies across the Group and takes this into account when
setting remuneration for the CEO, CFO and the Senior Leadership Team. The table below summarises the remuneration
alignment between the CEO and the wider workforce.
Softcat CEO Below Board level
Base salary For FY2027, the CEO will receive an increase in base
salary of 3%.
Base is set reflecting the responsibilities of the role
andsupporting the attraction and retention of
talentedemployees.
For FY2027, a 3% salary increase across workforce,
with higher or lower percentages depending
onperformance.
Base is set reflecting the responsibilities of the role
and supporting the attraction and retention of
talented employees.
Variable pay Overall remuneration includes a higher level of variable
pay to incentivise and reward performance and increase
the focus on driving shareholder value.
Share-based long-term incentives operate to drive
performance over a longer period and increase
alignment to driving shareholder value.
Bonus plans and commission schemes operate to
incentive and reward performance.
Selected senior managers participate in share-based
long-term incentives to drive performance over a
longer-term period.
Taxable
benefits
Benefit packages are broadly aligned with those
ofotheremployees.
Benefit packages are broadly aligned across the
Group for all employees.
Pension Pension contribution of up to 5% of salary, in line with
rateapplicable to the workforce.
Pension contribution of up to 5% of salary.
Share
ownership
Shareholding targets are in place to strengthen
alignment with shareholders.
All eligible employees may participate in the Share
Incentive Plan (‘SIP’) to broaden share ownership and
sharein Softcat’s success.
All eligible employees may participate in the SIP
tobroaden share ownership and share in Softcat’s
success. All eligible employees were given a free share
award under the SIP in FY2026 to reward contribution
and strengthen alignment with shareholders.
Executive Director contracts and letters of appointment for Chairman and Non-Executive Directors
Executive Directors
Name Date of service contract Nature of contract
Notice periods
Compensation
provisions for
early termination
From
Company
From
Director
G Charlton 29 October 2015 Rolling Twelve months Twelve months None
K Mecklenburgh 1 December 2022 Rolling Twelve months Twelve months None
Non-Executive Directors
Name Date of letter of appointment
G Watt 11 July 2022
R Perriss 21 May 2019
L Weedall 21 March 2022
M Prakash 31 July 2023
J Ferguson 31 July 2023
Note:
The Committee’s policy for setting notice periods is that a twelve-month period will apply for Executive Directors.
The Non-Executive Directors (including the Chairman) do not have service contracts. The Non-Executive Directors are appointed
by letters of appointment. Each independent Non-Executive Director’s term of office runs for a three-year period. The Chairman
issubject to three months’ notice from either the Company or the Chairman. The other Non-Executive Directors do not have
notice periods.
The initial terms of the Non-Executive Directors’ positions are subject to their re-election by the Company’s shareholders at the
AGM and to re-election at any subsequent AGM at which the Non-Executive Directors stand for re-election. All Directors who
wish to be re-elected will be put forward for re-election by shareholders on an annual basis.
Remuneration Committee report continued
Part B – Annual report on remuneration continued
110 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Committee governance and considerations of pay across the Group
The Board has delegated to the Committee, under agreed terms of reference, responsibility for the Remuneration Policy and
fordetermining specific packages for the Executive Directors, other selected members of the senior management team and the
Chairman’s fee. The Group consults with key shareholders in respect of the Remuneration Policy and the introduction of new
incentive arrangements.
The terms of reference for the Committee are available on the Group’s website, www.softcat.com/about-us/investor-centre/
governance, and from the Company Secretary at the registered office.
Our main responsibilities are:
• to determine and agree with the Board the broad Remuneration Policy for the Executive Directors and other selected
members of the senior management team;
• to review the ongoing appropriateness and relevance of the Remuneration Policy; and
• to review any major changes in employee benefit structures throughout the Group and to administer all aspects of any
share scheme.
The Committee receives assistance from the Company Secretary, who attends meetings. The Chief Executive Officer, the Chief Financial
Officer, the Chief People Officer and the Head of Reward, Payroll and People Services attend by invitation and when appropriate.
The remuneration strategy for all employees is determined in terms of best practice and ensuring that the Group is able to attract
and retain the best people. In setting the Remuneration Policy for Directors, the pay and conditions of other employees of the Group
are taken into account, including any base salary increases awarded and the level of employer pension contribution. During the year,
the Committee received updates on pay and benefits across the general workforce and a wider briefing on external pay trends.
TheCommittee also reviews and approves the remuneration structure for the management-level tier below the Executive Directors
and the proposed framework for annual pay rises and uses this information to ensure consistency of approach.
The Group does not use remuneration comparison measurements. A formal employee forum has been established within the business
where staff can raise any issue they feel to be relevant with the Designated Non-Executive Director for Workforce Engagement
(Lynne Weedall). There are also regular employee engagement meetings led by the CEO and CFO. The Non-Executive Directors
also between them engage directly with each of the Softcat offices and report back to the Board following their engagements.
The Committee Chair directly engaged with employee representatives on a number of topics including the Group’s remuneration
philosophy. Feedback from some employees indicated a good interest in participating in employee share schemes. All employees
have base pay, certain employment benefits and a pension plan and Softcat operates a Share Incentive Plan for all eligible
employees. The Committee regularly reviews our approach to employee share ownership and most employees own shares
inSoftcat following an allocation of free shares under the Share Incentive Plan in 2026.
Workforce engagement and regular updates received by the Committee on pay throughout the business provides further
assurance that executive remuneration is well aligned with the Group’s wider philosophy on pay, particularly in respect of the
importance of setting appropriate benchmarks for fixed pay and on the importance of variable pay as an incentive to drive
stretching performance. The Committee believes there is strong alignment between executive pay, wider workforce pay, the
Group’s culture and strategy.
Illustrations of the application of the Remuneration Policy
The charts below illustrate the remuneration that would be paid to each of the Executive Directors for the 2027 financial year
under three different performance scenarios: (i) minimum; (ii) in line with expectations; and (iii) maximum. The elements of
remuneration have been categorised into three components: (i) fixed; (ii) annual bonus (including deferred bonus); and (iii) LTIP.
In line with the regulations on policy scenarios, we have also included an additional reference point to show indicative share price
growth of 50% over three years (being the performance period of the LTIP) at maximum.
Graham Charlton Katy Mecklenburgh
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Minimum In line with
expectations
Maximum Maximum
(including
50% share
price growth)
Minimum In line with
expectations
Maximum Maximum
(including
50% share
price growth)
100%
100% 39%
28%
35% 29%
51%
41%
33%
24% 20%
738
497
1,270
2,044
2,465
2,128
3,519
4,301
35% 21%
35%
28%
55%
44%
17%
28%
37%
Total (£000)
Total (£000)
Fixed
Bonus
LTIP
111Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Illustrations of the application of the Remuneration Policy continued
The table below sets out the assumptions used to calculate the elements of remuneration for each of the scenarios set out in the
charts on the previous page.
Element Description Minimum
In line with
expectations Maximum
Maximum including
50% share price growth
Fixed
1
Salary, benefits and pension Included Included Included Included
Annual bonus
2
Annual bonus (including any
deferredshares)
Maximum opportunity of 175%
ofsalary for the CEO and 150%
fortheCFO
No annual
variable
50% of the
maximum bonus
100% of the
maximum bonus
100% of the
maximum bonus
LTIP
2,3
Award under the LTIP of 225%
ofsalaryfor the CEO and 180%
fortheCFO
No LTIP 50% of the
maximum award
100% of the
maximum award
100% of the
maximum award
plus 50% share
price growth
Notes:
1. Based on FY2026 benefits values as per the single figure table. Salaries and pension entitlement reflect expected FY2027 values for the CEO and CFO.
2. Share price growth has been included in the final illustration in accordance with required regulations. Dividend equivalents have not been added to the
deferred share bonus and LTIP share awards.
3. Participation in the SIP has been excluded given the relative size of the opportunity levels.
Statement of voting at general meeting
The table below shows the binding vote approving the Directors’ Remuneration Policy at the 2025 AGM and the advisory vote on
the Annual Report on Remuneration at the 2025 AGM.
Votes for % Votes against % Votes withheld
Directors’ Remuneration Policy (2025 AGM) 149,824,459 96.28 5,793,081 3.72 630,318
Annual Report on Remuneration (2025 AGM) 152,984,593 97.94 3,222,497 2.06 40,768
Statement of consideration of shareholder views
The Committee takes the views of the shareholders seriously and these views are taken into account in shaping Remuneration
Policy and practice. Shareholder views are considered when evaluating and setting the remuneration strategy and the Committee
commits to consulting with key shareholders prior to any significant changes to its Remuneration Policy.
The Remuneration Policy was last approved by shareholders at the Company’s Annual General Meeting held in December 2025
and prior to that time the Committee had consulted with its major shareholders on the Policy revisions which had been proposed.
Shareholder support remains strong for the remuneration practices of the Group and both the resolutions for the Remuneration
Policy and the advisory vote for the Annual Report on Remuneration at the 2025 received high levels of votes in favour. Given
there have been no material changes in the remuneration approach in the last year and the ongoing high level of support from
shareholders, the Committee did not consider it was necessary or appropriate to consult with its shareholders on executive
remuneration since the most recent Policy was approved.
Advisers to the Remuneration Committee
During the financial year, Deloitte advised the Committee on all aspects of the Remuneration Policy for Executive Directors and
selected members of the senior management team. Deloitte was appointed as the Committee’s adviser in 2025. The Committee
is satisfied that no conflict of interest exists or existed in the provision of Deloitte’s services.
Deloitte is a member of the Remuneration Consultants Group and adheres to its Voluntary Code of Conduct which is designed to
ensure objective and independent advice is given. During FY2026, Deloitte also provided tax advisory and compliance services,
technology and business resilience support, transaction and corporate advisory services, and other consulting services. Fees of
£108,500 (excluding VAT) (2025: £124,000) were received by Deloitte for materially assisting the Committee.
Lynne Weedall
Chair of the Remuneration Committee
13 October 2026
Remuneration Committee report continued
Part B – Annual report on remuneration continued
112 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Directors’ report
The following is the report of the Directors of the Company for the financial year
ended31July 2026.
Non-Financial and Sustainability Information Statement
In accordance with Sections 414CA and 414CB of the Companies Act 2006, the following chart summarises where you can find
further information in this Annual Report on each of the key areas of disclosure that these sections require.
Environmental, social and
employee-related matters
• We provide disclosure on Softcat’s environmental commitments, including reporting on the
Climate-related Financial Disclosures (‘CFD’). Our Green teams continue to raise awareness
of the importance of environmental issues through their activities.
• Our positive and inclusive culture, as well as good employee engagement, is integral to
Softcat’s success. Both the Board and management understand this and a considerable
amount of time is spent ensuring these are maintained.
• We discuss each of these areas in the Social Value section and in the CFD and Sustainability
section on pages 30 to 56. This includes the sustainability disclosures required to comply
with the Companies (Strategic Report) (Climate-related Financial Disclosure) Regulations
2022 (SI 2022/31). Please also see the Governance Report on pages 64 to 119.
Human rights and
anti-bribery-related matters
• Human rights abuse and modern slavery risks are not considered a material issue for
the Company.
• We operate anti-bribery, corruption and tax evasion procedures which support compliance
with the UK Bribery Act and other legislation.
• We discuss each of these areas in the Social Value section on pages 30 to 37.
Diversity policy
and approach
• We put great importance on the positive benefits that diversity of gender, ethnicity,
experience, background and viewpoints bring to the business.
• We support numerous initiatives to help improve diversity and inclusion. Progress on these
is monitored by both senior management and the Board. The Board acknowledges there is
more we need to do to improve diversity in areas of our business and we will continue with
our efforts.
• We discuss our approach to diversity in the Social Value section on pages 30 to 37, and in
the Nomination Committee Report on pages 87 to 90.
Business model, policies,
principal risks and KPIs
• We operate a business model which includes non-financial factors. Our business model is
underpinned by our simple and consistent strategy framework.
• Risks, including financial and non-financial risks, are monitored by management and by the
Audit and Risk Committee. The Audit and Risk Committee also considers the key internal
controls for the business.
• The Board regularly reviews both financial and non-financial KPIs, which are relevant for
monitoring the performance of the business and have a clear link to delivering against our
strategy. We disclose performance against our key KPIs.
• We discuss our business model on pages 8 and 9 and key risks on pages 60 to 62 and
selected KPIs are reported on pages 18 and 19. Our strategy is discussed in various places
inthe Strategic Report, including pages 14 to 17.
Directors’ Report
The Directors present their report for the year to 31 July 2026.
Softcat plc is a public company limited by shares, incorporated in England and Wales, and its shares are traded on the equity
shares (commercial companies) segment of the Main Market of the London Stock Exchange.
113Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Disclosures incorporated by reference
For the purposes of compliance with Disclosure Guidance and Transparency Rules (‘DTR’) DTR 4.1.5 R (2) and DTR 4.1.8 R,
therequired content of the ‘Management Report’ can be found in the Strategic Report and this Directors’ Report. The following
disclosures required to be included in this Directors’ Report have been incorporated by way of reference to other sections
ofthisreport and should be read in conjunction with this report:
• Corporate Governance Statement – refer to page 64 of this report;
• statement explaining how the Directors have had regard to the need to foster the Group’s business relationships with suppliers,
customers and others, and the effect of that regard, including on the principal decisions taken by the Group during the financial
year – refer to pages 24 to 29 of this report;
• strategy and relevant future developments – refer to pages 10 to 17 of the Strategic Report; and
• financial risk management objectives and policies – refer to the Risk Management’ section included in the Strategic Report
onpages 57 to 62 and note 24 to the financial statements.
The information in respect of the Non-Financial Reporting Directive appearing in this Directors’ Report is also incorporated
byreference as required in the Strategic Report.
Directors of the Company
The following Directors have held office since 1 August 2025:
Name Position Date of appointment
G Watt Chairman Appointed as Chief Executive on 1 April 2018 and Chairman
on 1 August 2023
G Charlton Chief Executive Appointed Chief Financial Officer on 19 March 2015 and
ChiefExecutive on 1 August 2023
K Mecklenburgh Chief Financial Officer Appointed 19 June 2023
R Perriss Independent Non-Executive Director Appointed 1 July 2019
L Weedall Independent Non-Executive Director Appointed 3 May 2022
M Prakash Independent Non-Executive Director Appointed 1 September 2023
J Ferguson Independent Non-Executive Director Appointed 1 January 2024
Biographies of the Directors as at 13 October 2026 can be found on pages 66 and 67.
Powers of Directors
The general powers of the Directors are contained within UK legislation and the Company’s Articles of Association (the ‘Articles’).
The Directors are entitled to exercise all powers of the Company, subject to any limitations imposed by the Articles or
applicablelegislation.
Directors’ interests
The interests of the Directors in the issued shares of the Company at 31 July 2026 are disclosed in the Remuneration Report
onpage 107. The Remuneration Report also sets out details of any changes in those interests between the year end and up to
thedateof this report.
No Director had a material interest in any contract of significance with the Group at any time during the financial year.
Appointment and replacement of Directors
The rules about the appointment and replacement of Directors are contained in the Articles. They provide that Directors may
beappointed by ordinary resolution of the members or by a resolution of the Directors. Any Director so appointed must retire
and put themselves forward for election at the next Annual General Meeting (‘AGM’). Directors wishing to continue to serve
asmembers of the Board will seek re-election annually in accordance with the UK Corporate Governance Code (the ‘Code’).
In accordance with the Code, at the 2026 AGM, all Directors will stand for re-election.
Indemnification of Directors
The Directors have the benefit of an indemnity provision contained in the Articles. The provision was in force during the year
ended 31 July 2026 and remains in force and relates to certain losses and liabilities which the Directors may incur to third parties
in the course of acting as Directors of the Company. In addition, Directors and officers of the Company and its subsidiaries are
covered by directors’ and officers’ liability insurance.
Directors’ report continued
114 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Compensation for loss of office
and change of control
There are no agreements in place
withany Director that would provide
compensation for loss of office or
employment resulting from a change
ofcontrol. Change of control provisions
for the Group’s share plans may cause
options and awards granted under such
plans to vest on a takeover.
The Company is not party to any other
significant agreements that take effect
after, or terminate upon, a change
ofcontrol.
Articles of Association
The Articles may be amended by a
special resolution of the members.
Atthe AGM held on 12 November 2015,
shareholders approved by special
resolution the amended Articles which
took effect at the date of the initial public
offering (‘IPO’) on 18 November 2015.
Share capital and control
The Company’s ordinary issued share
capital as at 31 July 2026 was 196,891,493
ordinary shares of 0.05p each, which
have a listing on the equity shares
(commercial companies) segment of
theMain Market on the London Stock
Exchange. The ordinary share class
represents over 99.9% of the Company’s
total issued share capital.
In addition to the ordinary shares, the
Company also has a class of 18,933
deferred shares which were created
following the share capital reorganisation
at IPO and which are not admitted to
trading on a regulated market.
Shares acquired through the Group’s
share schemes and plans rank equally
with the other shares in issue and have
no special rights. The Group has a Share
Incentive Plan Trust (‘SIP Trust’) for the
benefit of employees of the Group.
Asat31 July 2026, the SIP Trust held
106,596 shares (2025: 116,539) awarded
to employees as part of the free share
award made in 2015. A further 425,516
shares (2025: 388,425) were held on
behalf of employees who have taken
part in the Group’s voluntary partnership
share purchase programme. The SIP
Trust also held 51,041 unallocated
shares(2025: 51,041).
During the year ended 31 July 2026,
share options were exercised pursuant
to the Long-Term Incentive Plan and the
Annual and Deferred Bonus Plan, resulting
in the additional listing and allotment
of297,392 new ordinary shares.
Subsequent to the financial year end, the
Company allotted 18,730,158 new
ordinary shares in connection with a
placing and a retail offer to part-fund
theacquisition of GDT. This additional
allotment has not been reflected in
theshare capital balances reported
forthe period.
Holders of ordinary shares are entitled
to attend and speak at general meetings
of the Company, and to appoint one or
more proxies and, if they are corporations,
corporate representatives who are
entitled to attend general meetings
andto exercise voting rights.
The deferred shares carry no voting rights
or rights to receive any of the profits of
theGroup available for distribution by way
of dividend or otherwise. On a return of
capital on awinding up of the Group (but
not otherwise), the holder is entitled only
to the repayment of the amount paid up
on that share after payment of the capital
paid up on each other share in the capital
of the Company and the further payment
of £10,000,000 on each such share. The
deferred shares represent less than 0.01%
of the Company’s total issued share capital.
Further information on the Company’s
issued share capital can be found in note
20 to the financial statements.
The Company passed the following
resolutions on 15 December 2025:
• an ordinary resolution providing the
Directors with authority to:
(i) allot ordinary shares up to a
maximum nominal amount of
£33,324, to be reduced by the
nominal amount allotted or
granted under paragraph (ii)
below in excess of such sum; and
(ii) allot ordinary shares up to a
maximum nominal amount of
£66,648 in connection with a
pre-emptive offer by way of a
rights issue, such amount to be
reduced by any allotments made
under paragraph (i) above;
• special resolutions providing the
Directors with authority to:
(i) allot shares or sell treasury shares
for cash up to a maximum nominal
amount of £9,997 (with additional
authority for the purposes of
making a follow-on offer up to
anadditional aggregate amount
equal to 20% of any allotment
under the resolution); and
(ii) allot shares or sell treasury shares
forcash up to a maximum nominal
amount of £9,997 (with additional
authority for the purposes of making
a follow-on offer up to an additional
aggregate amount equal to 20% of
any allotment under theresolution),
in connection withan acquisition
orother capital investment,
otherwise than to existing shareholders
pro-rata to their shareholding; and
• a special resolution providing the
Directors with authority to make
market purchases of up to 19,994,626
of the Company’s ordinary shares.
These authorities are due to expire
attheCompany’s AGM to be held on
15December 2026 and proposals for the
renewal of the authority to allot ordinary
shares and to make market purchases of
the Company’s own ordinary shares are
set out in the Notice of the Annual
General Meeting.
During the year the Company completed
a share buyback programme which
repurchased a total of 3,352,161 ordinary
shares for an aggregate consideration
of£45m, including stamp duty and
expenses. This represented 1.67% of
theissued share capital of the Company
when the programme commenced.
Thevolume weighted average price of
the shares repurchased was 1,333.082p
per share. All shares purchased under
the programme were cancelled. The
Company does not hold any shares
intreasury.
The Directors will consider, in line with
Board’s capital allocation framework,
(see pages 74 and 75) the most
appropriate way to return excess cash to
shareholders. The Directors will consider
exercising the authority in respect of the
purchase of the Company’s own shares
in the best interests of shareholders to
allow the flexibility to react promptly
where such market purchases may
bedesirable.
There are no restrictions on the transfer
or limitations on the holding of ordinary
shares and no requirements to obtain
approval prior to any transfers other
than: certain restrictions which may from
time to time be imposed by laws and
regulations (for example, insider trading
laws); pursuant to the Market Abuse
Regulation and the Company’s own rules
whereby Directors and certain employees
of the Company require the approval
ofthe Company to deal in the ordinary
shares; and pursuant to the Articles
where there is default in supplying the
Company with information concerning
interests in the Company’s ordinary
shares. There are no special control
rights in relation to the Company’s
ordinary shares.
There are no agreements between
holders of securities that are known
tothe Company which may result in
restrictions on the transfer of securities
or on voting rights.
115Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Substantial shareholders
The substantial shareholdings in the table below represent those interests notified to the Company as at 31 July 2026 in
accordance with the Disclosure Guidance and Transparency Rules of the Financial Conduct Authority, and those holdings
mayhave changed since notification to the Company.
As at 31 July 2026 As at 13 October 2026
1
Ordinary
shares
Voting
rights
Ordinary
shares
Voting
rights
Pete r Ke lly
2
64,948,778 32.99% 71,053,778 32.95%
JPMorgan Asset Management Holdings Inc.
3
10,926,595 5.55% — —
Mawer Investment Management Limited 9,943,553 5.05% 9,943,553 4.61%
Capital Group 9,938,753 5.05% 9,938,753 4.61%
Note:
1. Holdings as at 13 October 2026 include any increases as a result of a shareholder participating in an equity issue of 18,730,158 ordinary shares
(representing 9.5% of the issued ordinary share capital of the Company prior to the equity issue) in September 2026 to part-fund the acquisition of GDT.
Voting rights have been recalculated to reflect the increased share capital following the equity issue.
2. The ordinary shares held by Peter Kelly include shares held beneficially via various entities or connected persons.
3. On 13 October 2026, JPMorgan Asset Management Holdings Inc. notified the Company that its shareholding had fallen below the minimum notification threshold.
Principal shareholder and
Relationship Agreement
Set out below is a statement describing
the Relationship Agreement entered into
by Softcat plc with its principal shareholder
(the ‘Relationship Agreement’). As at
13October 2026, Peter Kelly, the founder
of Softcat plc, held approximately 33%
ofthe issued ordinary share capital of
theCompany.
On 13 November 2015, Softcat plc and
Peter Kelly entered into the Relationship
Agreement. The principal purpose of the
Relationship Agreement is to ensure that
the Group will be capable of carrying on its
business independently of Peter Kelly and
certain persons deemed to be connected
with him (‘Connected Persons’).
Pursuant to the Relationship Agreement,
Peter Kelly, inter alia:
• shall procure that all transactions,
agreements or arrangements
entered into between the Group and
Peter Kelly (or any of his Connected
Persons) are conducted on an
arm’s length basis and on normal
commercial terms. Peter Kelly shall
abstain from voting on any resolution
relating to a transaction with Peter
Kelly (or any of his Connected
Persons) as the related party; and
• shall (and shall procure that each of
his Connected Persons shall): (i) not
take any actions that would reasonably
be expected to have the effect of
preventing the Group from complying
with its obligations under the UK
Listing Rules or be prejudicial to the
Group’s status as a listed company
orthe Group’s eligibility forlisting;
(ii)not propose or procure the proposal
of a shareholder resolution that would
circumvent or appear to circumvent the
proper application of the UK Listing
Rules; and (iii) not exercise his voting
rights or other rights to procure any
amendment to the Articles which
would be contrary to the maintenance
of the Group’s independence,
including its ability to operate and
make decisions independently
from Peter Kelly, or otherwise
inconsistent with the provisions
oftheRelationshipAgreement.
Furthermore, it is agreed that for so
longas Peter Kelly (together with any
ofhis Connected Persons) holds 10%
ofthe issued share capital in Softcat plc,
heshall be entitled to appoint one
Non-Executive Director, although
nosuch Director has been appointed
todate.
The Relationship Agreement will remain in
effect for so long as: (a) Peter Kelly (and/or
any of his Connected Persons) holds at
least 10% of the issued share capital; and
(b) the ordinary shares are admitted to the
equity shares (commercial company)
segment of the Official List maintained
by the Financial Conduct Authority.
The Group has and, in so far as it is
aware, Peter Kelly and his Connected
Persons have complied with the
independence provisions set out in the
Relationship Agreement from the date
ofthe agreement.
Risk regarding
financialinstruments
The financial risk management objectives
and policies are disclosed in note 24
tothe financial statements.
Research and development
The Group did not carry out any
research and development activities
during the 2026 financial year (2025: £Nil).
Political donations
The Company did not make any political
donations during the 2026 financial
year(2025: £Nil).
A resolution to authorise the Company
to make political payments up to an
aggregate amount of £100,000 has been
included for shareholder consideration
in the Notice of AGM for 2026. The Group
does not intend to make any payments
to political organisations or to incur
other political expenditure; however, this
resolution has been proposed to ensure
there is authority under the wide definition
used in the Companies Act 2006 of
matters constituting political donations.
Greenhouse gas emissions
andenergy consumption
Information relating to the following
isdetailed in the CFD and Sustainability
section on pages 38 to 56 of the
Strategic Report including:
• greenhouse gas emissions; and
• energy consumption and
energyefficiency.
Corporate social responsibility
Details on our commitment to corporate
social responsibility can be found in the
report on Social Value on pages 30 to 37
of the Strategic Report.
Directors’ report continued
116 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Equality and diversity
The Group operates an equal
opportunities policy which aims to treat
individuals fairly and not to discriminate
on the basis of gender, disability,
race,national or ethnic origin, sexual
orientation or marital status. Applications
for employment are fully considered
ontheir merits, and employees are
givenappropriate training and equal
opportunities for career development
and promotion.
The Group is committed to ensuring that
adequate policies and procedures are in
place to enable disabled applicants to
receive training to perform safely and
effectively and to provide development
opportunities to ensure they reach their
full potential. Where an individual becomes
disabled during their employment, we
will seek to provide, wherever possible,
continued employment on normal terms
and conditions.
Adjustments will be made to the
environment and duties or, alternatively,
suitable new roles within the business
will be secured with additional training
where necessary.
Details of the Group’s gender and
ethnicity breakdown are given in the
Social Value section on page 31.
We place considerable value on the
involvement of employees and continue
to keep them informed on matters
affecting them as employees. This is
undertaken through a variety of methods
including, but not limited to, regular
meetings, team briefings, emails and
theintranet. Lynne Weedall serves as
theDesignated Non-Executive Director
for Workforce Engagement.
At team meetings, managers are
responsible for ensuring that information
sharing, discussion and feedback take
place on a regular basis. As a result of
these meetings, management can
communicate the financial and economic
factors affecting the business and
ensure that the views of employees are
taken into account in Group decisions
which are likely to affect their interests.
Post-balance sheet events
Dividend
The Board recommends a final ordinary
dividend of 21.6p per ordinary share
tobe paid on 21 December 2026 to
allordinary shareholders who were
onthe register of members at the close
of business on 13 November 2026.
Shareholders will be asked to approve
the final dividend at the AGM on
15December 2026.
The Group’s dividend and distributions
policy is detailed in the Governance
Report on page 75.
Requirements of the UK Listing Rules
The following table provides references to where the information required by UK Listing Rule 6.6.1R is disclosed:
UK Listing Rule requirement Location in Annual Report
A statement of the amount of interest capitalised during the period under review
anddetailsof any related tax relief.
Not applicable.
Information required in relation to the publication of unaudited financial information. Not applicable.
Details of any long-term incentive schemes and Directors’ interests. Directors’ Remuneration Report,
pages 94 to 112.
Details of any arrangements under which a Director has waived emoluments
oragreedtowaive any future emoluments, from the Group.
Directors’ Remuneration Report,
pages 94 to 112.
Details of any non-pre-emptive issues of equity for cash. Directors’ Report, page 115.
Details of any non-pre-emptive issues of equity for cash by any unlisted major
subsidiaryundertaking.
No such share allotments.
Details of parent participation in a placing by a listed subsidiary. Not applicable.
Details of any contract of significance in which a Director is or was materially interested. Not applicable.
Details of any contract of significance between the Company (or one of its subsidiaries)
andacontrolling shareholder.
Not applicable.
Details of waiver of dividends by a shareholder. Not applicable.
117Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Auditor
Ernst & Young LLP (‘EY’) has signified
itswillingness to continue in office as
auditor and the Group is satisfied that
EYis independent and that there
areadequate safeguards in place to
safeguard its objectivity. A resolution
toreappoint EY as the auditor will be
proposed at the 2026 AGM.
Subsidiaries and branches
The Group operates five subsidiary
companies: one in the UK, one in
Germany, one in Canada and two
companies in the United States of
America. Softcat also has branches in
Australia, the United States of America,
the Netherlands, Singapore, Hong Kong
and Ireland.
Going concern
The Group and Company financial
statements have been prepared on a
going concern basis. The Directors’
assessment is based on detailed trading
and cash flow forecasts, using the same
assumptions and methods as the
viability assessment.
The going concern assessment covers
atleast the twelve-month period from
the date of the signing of the financial
statements, and the going concern basis
is dependent on the Group maintaining
adequate levels of resources to operate
during theperiod. To support this
assessment, detailed trading and cash
flow forecasts were prepared for the
18-month period to 31 January 2028.
Based on the going concern assessment
(which is provided in note 1 of the
financial statements), the Directors have
areasonable expectation that the Group
has adequate resources to continue in
operational existence for at least twelve
months from the date of approval
ofthese financial statements. For this
reason, they continue to adopt the
goingconcern basis in preparing
thefinancial statements.
Disclosure of information
to the auditor
The Directors in office at the time of
approval of the Directors’ Report are
listed on pages 66 and 67 and have
each confirmed that:
• so far as they are aware, there is no
relevant audit information of which
the Group’s auditor is unaware; and
• they have taken all the steps that
he or she ought to have taken as a
Director to make himself or herself
aware of any such relevant audit
information and to establish that the
auditor is aware of that information.
This confirmation is given and should
be interpreted in accordance with
the provisions of Section 418 of the
Companies Act 2006.
2026 Annual General Meeting
The Company’s 2026 AGM will
takeplace on 15 December 2026
attheCompany’s registered office:
Softcatplc, Fieldhouse Lane,
Marlow,Buckinghamshire SL7 1LW.
The Chairman of the AGM intends for
apoll to be called in respect of each
oftheresolutions to be voted on at the
AGM. In the event of a show of hands
every holder of ordinary shares who
ispresent in person or by proxy at a
general meeting has one vote on each
resolution and, on a poll, every holder
ofordinary shares who is present in
person or by proxy has one vote on
eachresolution for every ordinary share
of which he/she is the registered holder.
The Notice of AGM specifies deadlines
for exercising voting rights. The Notice
of AGM can be found in the Investor
Centre section of the Group’s website,
www.softcat.com, and is being posted
atthe same time as this Annual Report.
The Notice of AGM sets out the business
of the meeting and provides explanatory
notes on all resolutions. Separate
resolutions are proposed in respect
ofeach substantive issue.
A holder of ordinary shares may usually
vote personally or by proxy at a general
meeting. Any form of proxy must be
delivered to the Company not less than
48 hours before the time appointed
forholding the meeting or adjourned
meeting at which the person named in
the appointment proposes to vote (for
this purpose, the Directors may specify
that no account shall be taken of any
partof a day that is not a working day).
Acorporation which is a holder of ordinary
shares in the Company may authorise
such persons as it thinks fit to act as its
representatives at a general meeting.
No holder of ordinary shares shall
beentitled to attend or vote, either
personally or by proxy, at a general
meeting in respect of any ordinary share
if any call or other sum presently payable
to the Company in respect of such
ordinary share remains unpaid or in
certain other circumstances specified
inthe Articles where there is default in
supplying the Company with information
concerning interests in the Company’s
ordinary shares. The results of each of
the resolutions to be voted on at the
2026 AGM will be published to the
London Stock Exchange and will be
available on the Group’s website.
The AGM is the principal forum for
communication with private shareholders
and the Directors recognise its important
role. The Chairman of the Board and the
Chairs of the Committees, together with
the other Directors, will be available to
answer shareholders’ questions at the
meeting. Additionally, shareholders
willbe given the opportunity to submit
questions via email to the Directors
ahead of the meeting. Questions may
besubmitted to cosec@softcat.com
orby letter addressed to the Company
Secretary at the registered office.
Questions should be received up to
24hours in advance of the meeting and
aresponse will be provided. Further
information and requirements can be
found within the Notice of AGM.
Directors’ report continued
118 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governance
Strategic report
Statement of Directors’
responsibilities in relation
tothefinancial statements
The Directors are responsible for
preparing the Annual Report and
thefinancial statements in accordance
with applicable United Kingdom law
andregulations.
Company law requires the Directors to
prepare financial statements for each
financial year. Under that law the Directors
have elected to prepare the Group’s
financial statements in accordance with
UK-adopted International Accounting
Standards (‘IFRSs’). Under company
lawthe Directors must not approve the
financial statements unless they are
satisfied that they give a true and fair
view of the state of affairs of the Group
and of the profit or loss of the Group
forthat period.
In preparing these financial statements
the Directors are required to:
• select suitable accounting policies
in accordance with IAS 8 Accounting
Policies, Changes in Accounting
Estimates and Errors and then apply
them consistently;
• make judgements and accounting
estimates that are reasonable
and prudent;
• present information, including
accounting policies, in a manner that
provides relevant, reliable, comparable
and understandable information;
• provide additional disclosures
when compliance with the specific
requirements in IFRSs is insufficient
to enable users to understand the
impact of particular transactions,
other events and conditions on
the Group’s financial position and
financial performance;
• state that UK-adopted International
Accounting Standards have been
followed, subject to any material
departures disclosed and explained
in the financial statements; and
• prepare the financial statements on
the going concern basis unless it is
inappropriate to presume that the
Group will continue in business.
The Directors are responsible for
keeping adequate accounting records
that are sufficient to show and explain
the Group’s transactions and disclose
with reasonable accuracy at any time
thefinancial position of the Group and
enable them to ensure that the Group
financial statements comply with the
Companies Act 2006. They are also
responsible for safeguarding the assets
of the Group and hence for taking
reasonable steps for the prevention and
detection of fraud and other irregularities.
Under applicable law and regulations,
the Directors are also responsible for
preparing a Strategic Report, Directors’
Report, Directors’ Remuneration Report
and Corporate Governance Statement
which comply with applicable laws and
regulations. The Directors are responsible
for the maintenance and integrity of
thecorporate and financial information
included on the Group’s website.
Fair and balanced reporting
Having taken advice from the Audit
andRisk Committee, the Board
considers that the Annual Report
andAccounts, taken as a whole, is fair,
balanced and understandable and that
itprovides theinformation necessary
forshareholders to assess the Group’s
position and performance, business
model and strategy.
Responsibility statement
pursuant to FCA’s Disclosure
Guidance and Transparency
Rule4 (‘DTR 4’)
Each Director of Softcat plc (whose
names and functions appear on pages
66 and 67) confirms that (solely for the
purpose of DTR 4) to the best of his or
her knowledge:
• the financial statements, prepared
in accordance with UK-adopted
International Accounting Standards
give a true and fair view of the assets,
liabilities, financial position and profit
of the Group;
• the Annual Report, including the
Strategic Report, includes a fair
review of the development and
performance of the business and the
position of the Group, together with
adescription of the principal risks
and uncertainties that they face; and
• they consider the Annual Report and
Accounts, taken as a whole, is fair,
balanced and understandable and
provides the information necessary
for shareholders to assess the
Group’s position, performance,
business model and strategy.
The responsibility statement has been
approved by the Board of Directors and
is signed on its behalf by:
Graham Charlton
Chief Executive Officer
13 October 2026
Katy Mecklenburgh
Chief Financial Officer
13 October 2026
The Directors’ Report has been
approved by the Board of Directors
andis signed on its behalf by:
Luke Thomas
Company Secretary
13 October 2026
119Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Independent auditor’s report
To the members of Softcat plc
Opinion
In our opinion:
• Softcat plc’s group financial statements and parent company financial statements (the “financial statements”) give a true and
fair view of the state of the group’s and of the parent company’s affairs as at 31 July 2026 and of the group’s profit for the year
then ended;
• the group financial statements have been properly prepared in accordance with UK adopted international accounting standards;
• the parent company financial statements have been properly prepared in accordance with United Kingdom Generally
Accepted Accounting Practice; and
• the financial statements have been prepared in accordance with the requirements of the Companies Act 2006.
We have audited the financial statements of Softcat plc (the ‘parent company’) and its subsidiaries (the ‘group’) for the year ended
31 July 2026 which comprise:
Group Parent company
Consolidated statement of financial position as at 31 July 2026 Company statement of financial position as at 31 July 2026
Consolidated statement of profit and loss and other
comprehensive income for the year then ended
Company statement of changes in equity for the year then ended
Consolidated statement of changes in equity for the year
thenended
Related notes A to T to the financial statements including
material accounting policy information
Consolidated statement of cash flows for the year then ended
Related notes 1 to 30 to the financial statements, including
material accounting policy information
The financial reporting framework that has been applied in the preparation of the group financial statements is applicable law
andUK adopted international accounting standards. The financial reporting framework that has been applied in the preparation
of the parent company financial statements is applicable law and United Kingdom Accounting Standards, including FRS 101
“Reduced Disclosure Framework” (United Kingdom Generally Accepted Accounting Practice).
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our
responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial
statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide
abasis for our opinion.
Independence
We are independent of the group and parent in accordance with the ethical requirements that are relevant to our audit of the
financial statements in the UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we have
fulfilled our other ethical responsibilities in accordance with these requirements.
The non-audit services prohibited by the FRC’s Ethical Standard were not provided to the group or the parent company and
weremain independent of the group and the parent company in conducting the audit.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the
preparation of the financial statements is appropriate. Our evaluation of the directors’ assessment of the group and parent
company’s ability to continue to adopt the going concern basis of accounting included:
• understanding management’s process and controls related to the assessment of going concern;
• reviewing the underlying terms, including covenant requirements, of the revolving credit facility entered into during the period
by examination of executed documentation;
• checking the arithmetical accuracy of the cash flow forecast models and assessing the Group’s historical forecasting accuracy;
• obtaining management’s going concern models which included a base case (testing for consistency with the board approved
three-year plan), a severe yet plausible downside cash flow scenario, and a reverse stress test covering the going concern
assessment period. This also included assessing management’s scenario reflecting the expected completion of the acquisition
of GDT, as announced on 17 September 2026, and the associated stress testing. These forecasts include an assessment
of available cash balances and available revolving credit facilities as well as understanding how the impact of the ongoing
macro-economic uncertainty had been reflected in the forecasts;
• considering the downside scenarios, including the reverse stress case, identified by management, independently assessing
whether there are any other scenarios which should be considered, and assessing the quantum of the impact on the available
cash flows of the downside scenarios in the going concern period;
• challenging management’s assumptions within the cash flow forecasts in relation to the forecast revenue growth rates,
operating cost inflation and working capital in the going concern period, including searching for sources of contradictory
evidence in our assessment of management’s forecasting, such as assessing historical budgeting accuracy and comparing
theforecast with analyst expectations and other external data sources;
120 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governanceStrategic report
Conclusions relating to going concern continued
• challenging management’s reverse stress test scenario, including comparison to historic growth rates, analyst expectation and
other external data sources to corroborate that this scenario is considered remote;
• assessing the reasonableness of management’s potential mitigating actions, principally the removal of forecast, undeclareddividends;
• assessing whether any material climate-related risks that should be incorporated into Softcat’s forecasts to 31 October 2027;
• assessing the adequacy of the going concern assessment period until 31 October 2027, considering whether any events or
conditions foreseeable after the period indicated a longer review period would be appropriate;
• enquiring of management as to their knowledge of events or conditions beyond the period of their assessment that may cast
significant doubt on the entity’s ability to continue as a going concern;
• comparing management’s forecasts to actual results through the subsequent events period and performing enquiries to the
date of this report; and
• assessing if the going concern disclosures in the financial statements are appropriate and in accordance with the revised ISA
(UK) 570 going concern standard.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that,
individually or collectively, may cast significant doubt on the group and parent company’s ability to continue as a going concern
for a period to 31 October 2027.
In relation to the group and parent company’s reporting on how they have applied the UK Corporate Governance Code, we have
nothing material to add or draw attention to in relation to the directors’ statement in the financial statements about whether the
directors considered it appropriate to adopt the going concern basis of accounting.
Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections
of this report. However, because not all future events or conditions can be predicted, this statement is not a guarantee as to the
group’s ability to continue as a going concern.
Overview of our audit approach
Audit scope • We performed an audit of the complete financial information of Softcat plc, with the exception
ofone component.
Key audit matters • Overstatement of performance through the misstatement of revenue recognised at or near year end.
• Presentation of revenue in respect of principal versus agent.
• Misstatement of rebate income at period end through a misstatement of rebate income accrual.
Materiality • Overall Group materiality of £11.0m which represents 5% of profit before tax adjusted for acquisition
costs and major system development costs.
An overview of the scope of the parent company and group audits
We have followed a risk-based approach when developing our audit approach to obtain sufficient appropriate audit evidence on
which to base our audit opinion. We performed risk assessment procedures to identify and assess risks of material misstatement
of the Group financial statements and identified significant accounts and disclosures. When identifying components at which
audit work needed to be performed to respond to the identified risks of material misstatement of the Group financial statements,
we considered our understanding of the Group and its business environment, the potential impact of climate change, the
applicable financial framework, the Group’s system of internal control at the entity level, the existence of centralised processes,
applications and any relevant internal audit results.
The Group’s operations are primarily based in the United Kingdom with a single head office and finance function and therefore
allaudit procedures are completed by one audit team at this location.
We determined that centralised audit procedures can be performed on the entire consolidated financial statements, with the
exception of one component which was not identified as an individually relevant component. All audit work performed for the
purposes of the audit was undertaken by the Group audit team.
Our scoping to address the risk of material misstatement for each key audit matter is set out in the Key audit matters section
ofourreport.
Climate change
Stakeholders are increasingly interested in how climate change will impact the Group. The Group has determined that the most
significant future impacts from climate change on their operations will be from business interruption driven by extreme climate or
failure to evolve technology product offerings in line with consumer and investor demands. These are explained on pages 47 to 51
in the required Task Force On Climate Related Financial Disclosures and on pages 60 to 62 in the principal risks and uncertainties.
They have also explained their climate commitments on page 53. All of these disclosures form part of the “Other information,”
rather than the audited financial statements.
Our procedures on these unaudited disclosures therefore consisted solely of considering whether they are materially inconsistent
with the financial statements or our knowledge obtained in the course of the audit or otherwise appear to be materially misstated,
in line with our responsibilities on “Other information”.
121Annual Report and Accounts 2026 Softcat plc
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An overview of the scope of the parent company and group audits continued
Climate change continued
In planning and performing our audit we assessed the potential impacts of climate change on the Group’s business and any
consequential material impact on its financial statements.
The Group has explained in note 1, the basis of preparation, how they have reflected the impact of climate change in their financial
statements including how this aligns with their commitment to the aspirations of the Paris Agreement to achieve net zero emissions
by 2050. There are no significant judgements or estimates relating to climate change in the notes to the financial statements.
Our audit effort in considering the impact of climate change on the financial statements was focused on evaluating management’s
assessment of the impact of climate risk, physical and transition, their climate commitments, the effects of material climate risks
disclosed on pages 47 to 51. As part of this evaluation, we performed our own risk assessment, supported by our climate change
internal specialists, to determine the risks of material misstatement in the financial statements from climate change which needed
to be considered in our audit.
We also challenged the Directors’ considerations of climate change risks in their assessment of going concern and viability and
associated disclosures. Where considerations of climate change were relevant to our assessment of going concern, these are
described above.
Based on our work we have not identified the impact of climate change on the financial statements to be a key audit matter
ortoimpact a key audit matter.
Key audit matters
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial
statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to
fraud) that we identified. These matters included those which had the greatest effect on: the overall audit strategy, the allocation
ofresources in the audit; and directing the efforts of the engagement team. These matters were addressed in the context of our
audit of the financial statements as a whole, and in our opinion thereon, and we do not provide a separate opinion on these matters.
Risk Our response to the risk
Overstatement of performance
through the misstatement of revenue
recognised at or near year-end
(2026:£1,975.1m, 2025: £1,458.4m)
Refer to the Audit and Risk Committee
Report (page 79); Accounting policies
(page 132); and Note 2 of the Group
Financial Statements (page 145 and 146)
Management’s process for accounting
for certain revenue transactions,
particularly the review process at year
end to record revenue in the appropriate
period, is mostly manual and therefore
susceptible to error (either deliberate or
without intent). The accounting is made
more challenging due to the reliance
onsuppliers to notify the Company of
delivery, and for international shipments
which results in a longer delivery lead
time needing to be built into the
assumptions utilised by management.
There is a risk that revenue is recognised
prematurely or fictitiously.
We performed full scope audit
procedures over this risk in one
location, which covered 99.5%
oftherisk amount.
We performed the following procedures:
• Performed walkthroughs to update our understanding of the revenue recognition
processes and key controls.
• Updated our understanding of management’s cut off assessment, including the
delivery lead time assumptions utilised, which we validated to historic averages.
• Tested revenue cut off by obtaining management’s sales cut off assessment and
independently testing a sample of transactions therein by vouching to invoices and
proof of delivery.
• Tested unbilled receivables by obtaining management’s analysis and independently
testing a sample of transactions therein by vouching to invoices and proof of delivery.
• Tested an independent sample of transactions invoiced in the two weeks either side
of the year end. We stratified the population between revenue type and selected our
sample based on the following criteria:
− key items based on a quantitative threshold or specific qualitative factors; and
− statistical sample of items invoiced within seven days either side of the balance sheet
date, which we considered to be of higher risk based on average delivery lead times.
We tested our sample by vouching to invoices and proof of delivery, to confirm these
had been recorded in the correct period.
• To address the risk of management override, we tested a sample of journal entries
recorded at or near year end as well as top-side adjustments by verifying to appropriate
supporting documentation in order to verify that the entry is supported by an
appropriate business rationale, authorisation and has been accounted for correctly.
• Tested a statistical sample of sales transactions deferred at the year end. We recalculated
the split of revenue recognised and the deferred elements based on a review of the
supporting documentation to obtain assurance over the recognition of revenue.
We also selected a sample of invoices from billing data and assessed whether the
revenue was appropriately recognised or deferred, based on completion of the
performance obligation.
• Analysed sales related journal entry data to track sales from revenue through to
accounts receivable through to cash collection using data analytics tools. We used
this analysis to validate the appropriateness of transaction flows and tested a sample
of transactions to determine if the journals accurately reflected the substance of
transactions recorded.
• Assessed appropriateness of disclosures in the Annual Report and Accounts by
comparing the disclosures against the requirements under IFRS 15.
Independent auditor’s report continued
To the members of Softcat plc
122 Softcat plc Annual Report and Accounts 2026
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Corporate governanceStrategic report
Key audit matters continued
Key observations communicated to the Audit and Risk Committee
We concluded that the revenue recognised at or near year end was properly accounted for and that revenue has appropriately
been recognised in accordance with IFRS.
We concluded that management’s disclosures in relation to revenue, including disclosed accounting policies and those relating
to critical accounting judgements, are appropriate.
Risk Our response to the risk
Presentation of revenue in
respectofprincipal versus agent
(2026:£1,975.1m, 2025: £1,458.4m)
Refer to the Audit and Risk Committee
Report (page 79); Accounting policies
(page 132); and Note 2 of the Group
Financial Statements (page 145 and 146)
There is a risk that the reported revenue
may be incorrectly presented on a
grossbasis as a result of the incorrect
assessment of whether the Company
has control over the products or services
sold and consequently if the Company
isprincipal or agent in its arrangements
with customers. As products and
services offered continually evolve the
assessment of control needs to be
revisited on an ongoing basis.
The nature of the current systems is
toprocess all revenue streams gross,
and a manual adjustment is made by
management at year end to record
revenue on a net basis where Softcat
are the agent in the arrangement.
We performed full scope audit
procedures over this risk in one
location, which covered 100.0%
oftherisk amount.
We performed the following procedures:
• Performed walkthroughs to update our understanding of the revenue recognition
processes and key controls.
• Updated our understanding of management’s judgement over the classification
oftransactions between gross and net presentation.
• Assessed management’s judgement made for any significant new product types
by independently assessing the nature of such products and meeting with key
members of the sales and solutions teams to develop an understanding of Softcat’s
responsibilities in relation to the sale. We challenged whether Softcat has primary
responsibility for fulfilling the promise of the goods or service and whether Softcat
is exposed to inventory risk during the delivery period, in order to help ascertain the
exercise of control of goods prior to their delivery, and ultimately concluded if the
principal (gross) or agent (net) treatment applied was appropriate according to the
criteria set out within IFRS 15 and management’s revised accounting policies.
• Tested a sample of transactions across the year to determine the Company’s control
over the product or service including:
− verifying the product type to external sources, such as supplier websites, and met
with key members of the sales and solutions teams to develop an understanding
of Softcat’s responsibilities in relation to the sale. For each sample selected, we
challenged whether Softcat has primary responsibility for fulfilling the promise
of the goods or service and whether Softcat is exposed to inventory risk during
the delivery;
− corroborating the related cost for each sample item to supporting purchase
invoices; and
− assessing if principal (gross) or agent (net) treatment should be applied and
compared this to management’s conclusion to determine if this was appropriate
according to the criteria set out within IFRS 15.
• Reperformed management’s calculation of the adjustment to record revenue
onanet basis.
• Assessed appropriateness of disclosures in the Annual Report and Accounts
bycomparing the disclosures against the requirements under IFRS 15.
123Annual Report and Accounts 2026 Softcat plc
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Key audit matters continued
Key observations communicated to the Audit and Risk Committee
We concluded that the judgements made by management are consistent with the evidence we have observed, the presentation
and disclosure of revenue is materially correct, and has been recognised in accordance with IFRS.
We concluded that managements disclosures in relation to revenue, including disclosed accounting policies and those relating
tocritical accounting judgements, are appropriate.
Risk Our response to the risk
Misstatement of rebate income to
overstate reported results at or near
year-end (2026: £28.1m, 2025: £17.6m)
Refer to the Audit and Risk Committee
Report (page 79); Accounting policies
(page 132); and Note 12 of the
Consolidated Financial Statements
(page 152)
Rebates are recorded through a
primarily manual process. While most
rebates are agreed with the supplier
and received during the year, there
isan opportunity to misstate results
through adjustments to the balance
sheet rebate receivable.
We performed full scope audit
procedures over this risk in one
location, which covered 100.0%
oftherisk amount.
We performed the following procedures:
• Performed walkthroughs to update our understanding of the rebate processes and
key controls.
• Tested key controls within the rebate process.
• Obtained confirmations from a sample of sales and vendor management personnel
toconfirm no rebate agreements outside of standard practice.
• Tested the year end accrued income by confirming a statistical sample of rebates due
from suppliers to third party source documentation.
• Analysed the rebate receivable by vendor and compared the largest vendor level
balances (making up 85% of the balance) against the 31 July 2025 comparative
balances to identify unusual movements that are not in line with our expectation
orunderstanding of the business. We performed analysis to understand the drivers
ofincreases or decreases in the underlying balances.
• Assessed the cash conversion of rebates accrued at the year end and tested a sample
to subsequent receipts.
• Tested a statistical sample of rebate transactions recorded in the statement of profit
and loss throughout the year and obtained underlying support to consider whether
the transactions have been recorded in the correct period.
• Assessed appropriateness of disclosures in the Annual Report and Accounts by
comparing the disclosures against the requirements under International Financial
Reporting Standards.
Key observations communicated to the Audit and Risk Committee
We concluded that the rebate receivable and corresponding income are materially correct and have been recognised in
accordance with IFRSs.
We concluded that management’s disclosures in relation to accrued income, including disclosed accounting policies, are appropriate.
As part of our procedures, we noted no indication of deliberate or other manipulation of accrued income or management override.
Independent auditor’s report continued
To the members of Softcat plc
124 Softcat plc Annual Report and Accounts 2026
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Corporate governanceStrategic report
Performance materiality
The application of materiality at the individual account or balance level. It is set at an amount to reduce to an appropriately
lowlevel the probability that the aggregate of uncorrected and undetected misstatements exceeds materiality.
On the basis of our risk assessments, together with our assessment of the Group’s overall control environment, our judgement
was that performance materiality was 50% (2025: 50%) of our planning materiality, namely £5.5m (2025: £4.6m). We have set
performance materiality at this percentage to reflect the quantum of audit adjustments identified in the prior period.
Reporting threshold
An amount below which identified misstatements are considered as being clearly trivial.
We agreed with the Audit and Risk Committee that we would report to them all uncorrected audit differences in excess of £0.55m
(2025:£0.46m), which is set at 5% of planning materiality, as well as differences below that threshold that, in our view, warranted
reporting on qualitative grounds.
We evaluate any uncorrected misstatements against both the quantitative measures of materiality discussed above and in light
ofother relevant qualitative considerations in forming our opinion.
Our application of materiality
We apply the concept of materiality in planning and performing the audit, in evaluating the effect of identified misstatements
onthe audit and in forming our audit opinion.
Materiality
The magnitude of an omission or misstatement that, individually or in the aggregate, could reasonably be expected to influence
the economic decisions of the users of the financial statements. Materiality provides a basis for determining the nature and extent
of our audit procedures.
We determined materiality for the Group to be £11.0 million (2025: £9.2 million), which is 5% (2025: 5%) of profit before tax adjusted
for acquisition costs and major system development costs. We believe that profit before tax adjusted for acquisition costs and
major system development costs provides us with the most appropriate basis as it drives shareholders returns and it akey
measure of the Group’s performance.
We determined materiality for the Parent Company to be £11.0 million (2025: £9.1 million), which is 5% (2025: 5%) of Profit before
tax adjusted for acquisition costs and major system development costs.
• Profit before tax adjusted for acquisition costs and major system development costs – £220.8m
• Materiality of £11.0m (5% of materiality basis)
Materiality
• Profit before tax – £202.8m
Starting basis
• Acquisition costs – contingent consideration liability – £2.4m
• Major system development costs – £15.6m
Adjustments
125Annual Report and Accounts 2026 Softcat plc
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Other information
The other information comprises the information included in the annual report set out on pages 1 to 119, other than the financial
statements and our auditor’s report thereon. The directors are responsible for the other information contained within the annual report.
Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated
in this report, we do not express any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent
with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated.
If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives
rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that
there is a material misstatement of the other information, we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, the part of the directors’ remuneration report to be audited has been properly prepared in accordance with the
Companies Act 2006.
In our opinion, based on the work undertaken in the course of the audit:
• the information given in the strategic report and the directors’ report for the financial year for which the financial statements
are prepared is consistent with the financial statements; and
• the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the group and the parent company and its environment obtained in the
course of the audit, we have not identified material misstatements in the strategic report or the directors’ report.
We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report
toyou if, in our opinion:
• adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been
received from branches not visited by us; or
• the parent company financial statements and the part of the Directors’ Remuneration Report to be audited are not
inagreement with the accounting records and returns; or
• certain disclosures of directors’ remuneration specified by law are not made; or
• we have not received all the information and explanations we require for our audit.
Corporate Governance Statement
We have reviewed the directors’ statement in relation to going concern, longer-term viability and that part of the Corporate
Governance Statement relating to the group and company’s compliance with the provisions of the UK Corporate Governance
Code specified for our review by the UK Listing Rules.
Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate
Governance Statement is materially consistent with the financial statements or our knowledge obtained during the audit:
• Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any material
uncertainties identified set out on page 118;
• Directors’ explanation as to its assessment of the company’s prospects, the period this assessment covers and why the period
is appropriate set out on page 63;
• Directors’ statement on whether it has a reasonable expectation that the group will be able to continue in operation and meets
its liabilities set out on page 63;
• Directors’ statement on fair, balanced and understandable set out on page 119;
• Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out on page 57;
• the section of the annual report that describes the review of effectiveness of risk management and internal control systems
setout on page 57; and
• the section describing the work of the Audit and Risk Committee set out on page 79.
Responsibilities of directors
As explained more fully in the directors’ responsibilities statement set out on page 119, the directors are responsible for the
preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as
the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement,
whether due to fraud or error.
In preparing the financial statements, the directors are responsible for assessing the group and parent company’s ability to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of
accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have no
realistic alternative but to do so.
Independent auditor’s report continued
To the members of Softcat plc
126 Softcat plc Annual Report and Accounts 2026
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Corporate governanceStrategic report
Auditor’s responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is
ahigh level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate,
they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with
ourresponsibilities, outlined above, to detect irregularities, including fraud. The risk of not detecting a material misstatement
dueto fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by,
forexample, forgery or intentional misrepresentations, or through collusion. The extent to which our procedures are capable
ofdetecting irregularities, including fraud is detailed below.
However, the primary responsibility for the prevention and detection of fraud rests with both those charged with governance of
the company and management.
• We obtained an understanding of the legal and regulatory frameworks that are applicable to the group and determined that the
most significant are those related to the reporting framework (IFRS, the Companies Act 2006 and the UK Corporate Governance
Code 2024), relevant tax compliance regulations in the UK, relevant employment law in the UK and the Data Protection Act 2018.
In addition, we concluded that there are certain significant laws and regulations which may have an effect on the determination
ofthe amounts and disclosures in the financial statements, being the Listing Rules of the London Stock Exchange.
• We understood how Softcat plc is complying with those frameworks by making enquiries of management, those responsible
for legal and compliance procedures and the Company Secretary. We corroborated our enquiries through our review of board
minutes, discussions with the Audit and Risk Committee and any correspondence received from regulatory bodies.
• We assessed the susceptibility of the group’s financial statements to material misstatement, including how fraud might occur
by meeting with management to understand where they considered there was susceptibility to fraud. We also considered
performance targets and their propensity to influence efforts made by management to manage earnings or influence the
perceptions of analysts. Where this risk was considered to be higher, we performed audit procedures to address each
identified fraud risk. The key audit matters section above addresses procedures performed in areas where we have concluded
the risks of material misstatement are highest (including where due to the risk of fraud). In addition, we completed procedures
to conclude on the compliance of the disclosures in the Annual Report and Accounts with the requirements of the relevant
accounting standards, UK legislation and the UK Corporate Governance Code 2024.
• Based on this understanding we designed our audit procedures to identify non-compliance with such laws and regulations.
Our procedures involved journal entry testing, review of board minutes to identify non-compliance with such laws and
regulations, review of reporting to the Audit and Risk Committee on compliance with regulations, review of reporting of
internal audit, enquires of the Company Secretary and management and review of any instances of whistleblowing reporting.
Where relevant, our procedures include engaging internal forensics specialists to support on concluding on matters identified.
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s
website at https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.
Other matters we are required to address
• Following the recommendation from the Audit and Risk Committee we were appointed by the company on 15 December 2025
to audit the financial statements for the year ending 31 July 2026 and subsequent financial periods.
The period of total uninterrupted engagement including previous renewals and reappointments is fourteen years, covering
the years ending 31 July 2013 to 31 July 2026.
• The audit opinion is consistent with the additional report to the audit and risk committee.
Use of our report
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act
2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to
state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume
responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for
the opinions we have formed.
Marcus Butler (Senior statutory auditor)
for and on behalf of Ernst & Young LLP, Statutory Auditor
13 October 2026
London
127Annual Report and Accounts 2026 Softcat plc
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20262025
Notes£m£m
Revenue
2
1, 9 7 5 .1
1,458.4
Cost of sales
(1, 3 5 8 . 8)
(9 6 4 .1)
Gross profit
61 6 . 3
494 .3
Administrative expenses
(4 01. 2)
(314 . 2)
Underlying operating profit
2 15 .1
18 0 .1
Non-underlying costs
1
(18 . 7)
( 7. 2)
Operating profit
3
19 6 . 4
17 2 . 9
Finance income
4
8.5
7. 3
Finance cost
4
(2 .1)
(2. 0)
Profit before tax
202 .8
17 8 . 2
Income tax expense
5
(52 . 5)
(4 5 . 2)
Profit for the year
15 0 . 3
13 3 . 0
Other comprehensive income
Other comprehensive income that may be reclassified to profit or loss in subsequent periods:
Foreign exchange differences on translation of foreign branches and subsidiaries
(2 .1)
(0 .9)
Net gain on cash flow hedge
0.3
—
Total other comprehensive loss
(1. 8)
(0 .9)
Total comprehensive income for the year
14 8 . 5
1 3 2 .1
Profit attributable to:
Owners of the Parent Company
15 0 . 3
13 3 . 0
Total comprehensive income attributable to:
Owners of the Parent Company
14 8 . 5
1 3 2 .1
Earnings per ordinary share (p)
Basic
21
75 . 8
66.6
Diluted
21
75. 3
66.2
The Consolidated statement of profit or loss and other comprehensive income has been prepared on the basis that all operations
are continuing operations.
The notes on pages 132 to 164 form part of these consolidated financial statements.
Consolidated statement of profit or loss and other comprehensive income
For the year ended 31 July 2026
128 Softcat plc Annual Report and Accounts 2026
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Corporate governanceStrategic report
20262025
Notes£m£m
Non-current assets
Property, plant and equipment
7
18 . 4
16 .9
Right-of-use assets
8
33.2
31. 8
Intangible assets and goodwill
9
16 . 8
20. 6
Investments
0 .1
0 .1
Deferred tax asset
18
4.4
0.8
7 2 .9
70 . 2
Current assets
Inventories
11
12 . 2
151. 9
Trade and other receivables
12
8 94. 3
7 13 .1
Derivative financial assets
1. 2
—
Income tax receivable
—
1. 8
Contract fulfilment assets
13
—
72. 6
Cash and cash equivalents
17
19 9.9
18 2 . 3
1,10 7. 6
1 ,12 1 . 7
Total assets
1 ,18 0 . 5
1,191.9
Current liabilities
Trade and other payables
14
(6 8 8 . 3)
(47 1.4)
Contract liabilities
16
(59. 4)
(333.2)
Provisions
15
(10 .9)
—
Income tax payable
(3 .1)
—
Derivative financial liabilities
(1 .1)
—
Lease liabilities
8
(5 . 6)
(4 . 3)
(76 8 . 4)
(808. 9)
Non-current liabilities
Contract liabilities
16
(15 . 8)
(13 . 3)
Lease liabilities
8
(32 . 3)
(3 0 .9)
(4 8 .1)
(4 4 . 2)
Total liabilities
(816. 5)
(8 5 3 .1)
Net assets
36 4.0
338.8
Equity
Issued share capital
20
0 .1
0 .1
Share premium account
5.0
5.0
Capital redemption reserve
—
—
Cash flow hedge reserve
—
(0. 3)
Foreign exchange translation reserve
(0 . 3)
1. 8
Retained earnings
3 59. 2
332. 2
Total equity
36 4.0
338.8
The notes on pages 132 to 164 form part of these consolidated financial statements.
The financial statements on pages 128 to 131 were approved by the Board of Directors and authorised for issue on 13 October 2026.
On behalf of the Board
Graham Charlton Katy Mecklenburgh
Chief Executive Officer Chief Financial Officer
Softcat plc company registration number: 02174990
Consolidated statement of financial position
As at 31 July 2026
129Annual Report and Accounts 2026 Softcat plc
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Equity attributable to owners of the Parent
Foreign
ShareCapital Cash flow exchange
Share premiumredemption hedge translationRetained
capitalaccountreservereservereserveearningsTotal
Notes£m£m£m£m£m£m£m
Balance at 1 August 2024
0 .1
5.0
—
(0 . 3)
2 .7
29 0.5
298.0
Profit for the year
—
—
—
—
—
13 3 . 0
13 3 . 0
Impact of foreign exchange on reserves
—
—
—
—
(0 .9)
—
(0 .9)
Total comprehensive (expense)/income
for the year
—
—
—
—
(0 .9)
13 3 . 0
13 2 .1
Share-based payment transactions
—
—
—
—
—
4. 2
4. 2
Dividends paid
—
—
—
—
—
(9 5.7)
(95 .7)
Dividend equivalents paid
—
—
—
—
—
(0 .1)
(0 .1)
Tax adjustments
—
—
—
—
—
0.3
0.3
Balance at 31 July 2025
0 .1
5.0
—
(0. 3)
1. 8
3 32.2
338.8
Profit for the year
—
—
—
—
—
1 50.3
1 50.3
Impact of foreign exchange on reserves
—
—
—
—
(2 .1)
—
(2 .1)
Net gain on cash flow hedge
—
—
—
0.3
—
—
0.3
Total comprehensive income/(expense)
for the year
—
—
—
0.3
(2 .1)
1 50.3
14 8 . 5
Share-based payment transactions
28
—
—
—
—
—
13 . 6
13 . 6
Share buyback
20
—
—
—
—
—
(4 5 . 0)
(4 5 . 0)
Dividends paid
—
—
—
—
—
(9 2. 5)
(9 2. 5)
Dividend equivalents paid
—
—
—
—
—
(0 .1)
(0 .1)
Tax adjustments
—
—
—
—
—
0 .7
0 .7
Balance at 31 July 2026
0 .1
5.0
—
—
(0 . 3)
3 59. 2
36 4.0
The notes on pages 132 to 172 form part of these consolidated financial statements.
The share capital and share premium accounts represent the nominal value and premium arising on the issue of equity shares.
During the year ended 31 July 2026, 297,392 share options (2025: 181,801) were exercised and new shares were issued to satisfy
this exercise. Proceeds of £Nil (2025: £Nil) were realised from the exercise of these share options.
As at 31 July 2026, the SIP Trust held 106,596 shares (2025: 116,539) awarded to employees as part of the FY2015 free share
award, subject to service conditions. A further 425,516 shares (2025: 388,425) were held on behalf of employees who have taken
part inthe Group’s voluntary partnership share purchase programme. The SIP also held 51,041 unallocated shares (2025: 51,041).
In the year, the Group announced and completed a Share Repurchase Programme to purchase the Group's shares for an aggregate
value of £45.0m. The broker, J.P. Morgan Securities plc, managed the purchases on a non-discretionary basis, purchasing shares
within pre-set parameters on the open market and making their trading decisions independently of the Group. The share repurchase
scheme commenced on 8 January 2026 and completed on 13 February 2026, with 3,352,161 shares repurchased in the year for
atotal consideration of £4 4.7m plus stamp duty and commission costs of £0.3m. The purchase has been treated as a distribution
through retained earnings. All shares repurchased were subsequently cancelled.
The capital redemption reserve represents the nominal value of the share buyback completed in the year and totals £1 , 6 7 6 (2025: £Nil).
Consolidated statement of changes in equity
For the year ended 31 July 2026
130 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governanceStrategic report
20262025
Notes£m£m
Net cash generated from operating activities
22
1 5 7. 5
14 0 . 7
Investing activities
Finance income
4
8. 5
7. 3
Acquisition of subsidiaries, net of cash acquired
10
—
( 7. 4)
Acquisition associated costs
—
(0.7)
Purchase of property, plant and equipment
7
(6 . 0)
(11 . 8)
Purchase of intangible assets
9
(0 . 6)
(3 .4)
Net cash generated from/(used in) investing activities
1.9
(16 . 0)
Financing activities
Purchase of own shares
20
(4 5 .0)
—
Dividends paid
6
(9 2 . 5)
(95 .7)
Payment of principal portion of lease liabilities
8
(2 .7)
(0 .4)
Payment of interest portion of lease liabilities
4,8
(2 .1)
(2. 0)
Net cash used in financing activities
(14 2 . 3)
(9 8 .1)
Net increase in cash and cash equivalents
17. 1
26 .6
Cash and cash equivalents at beginning of year
17
18 2 . 3
15 8 . 4
Exchange gains/(losses) on cash and cash equivalents
0.5
(2.7)
Cash and cash equivalents at end of year
17
19 9. 9
18 2 . 3
The notes on pages 132 to 164 form part of these consolidated financial statements.
Consolidated statement of cash flows
For the year ended 31 July 2026
131Annual Report and Accounts 2026 Softcat plc
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1 Material accounting policies
1.1 Corporate information
The principal activity of Softcat plc (the ‘Company’) and its subsidiaries (together the ‘Group’) is that of a value-added IT reseller
and IT infrastructure solutions provider to the corporate and public sector markets.
The Company is a public limited company incorporated and domiciled in England and Wales and whose shares are publicly
traded. The registered office is Solar House, Fieldhouse Lane, Marlow, Buckinghamshire SL7 1LW, in the United Kingdom.
The registered number of the Company is 02174990.
The material accounting policies applied in the preparation of the consolidated financial statements are set out below.
These policies have been consistently applied to all the periods presented, unless otherwise stated.
1.2 Basis of preparation
The Group has prepared the consolidated financial statements in accordance with UK-adopted international accounting
standards (IFRS) in accordance with the requirements of the Companies Act 2006. IFRS includes the application of International
Financial Reporting Standards (‘IFRS’) as issued by the International Accounting Standards Board (‘IASB’) and the IFRS
Interpretations Committee (‘IFRIC’) interpretations.
The consolidated financial statements of the Group have been prepared under the historical cost convention and are presented
in the Group’s presentational and functional currency of Pounds Sterling, and all values are rounded to the nearest hundred
thousand (‘£m’) except when otherwise stated.
The Group applied all standards and interpretations issued by the IASB that were effective as at 1 August 2025. The accounting
policies set out below have, unless otherwise stated (see below), been applied consistently to all periods presented in these
financial statements.
The consolidated financial statements include the results of Softcat plc, a company registered in the UK, and all its subsidiary
undertakings made up to the same accounting date. Subsidiary undertakings are those entities controlled by Softcat plc. Control
exists where the Group is exposed to, or has the rights to variable returns from its involvement with, the investee and has the
ability to use its power over the investee to affect its returns.
Consideration of climate change matters
The potential climate change-related risks and opportunities to which the Group and Company are exposed, as identified
by management, are disclosed in the Group’s Task Force on Climate-related Financial Disclosures (‘TCFD’) disclosures in the
Annual Report. Management has assessed the potential financial impacts relating to the identified risks and exercised judgement
in concluding that there are no material financial impacts of the Group and Company’s climate-related risks and opportunities on
the financial statements. These judgements will be kept under review by management as the future impacts of climate change
depend on environmental, regulatory and other factors outside of the Group and Company’s control which are not all
currently known.
Going concern
Overview
The consolidated Group and Company financial statements have been prepared on a going concern basis covering at least the
twelve-month period from the date of signing the financial statements.
In considering the going concern basis for preparing the financial statements, the Directors considered the Group and
Company’s objectives and strategy, their principal risks and uncertainties in achieving their objectives and their review of
business performance and financial position, which are set out in the Strategic Report (see pages 14 to 17) and Chief Financial
Officer’s Review sections (see pages 20 to 23) of this Annual Report. The Directors have undertaken a comprehensive going
concern review.
The Group has modelled four scenarios in its assessment of going concern. These are:
• the base case;
• a severe but plausible downside scenario;
• reverse stress testing; and
• a scenario incorporating the proposed acquisition of GDT.
Further details, including the analysis performed and conclusion reached, are set out below.
The Directors have reviewed detailed financial forecasts for a twelve-month period from the date of this report to October 2027.
The modelling has been extended beyond this period to provide visibility over the 31 January 2028 £50m Revolving Credit
Facility (‘RCF’) covenant reporting date and to provide a robust basis for the downside analysis.
Liquidity and financing position
At 31 July 2026, the Group held instantly accessible cash and cash equivalents of £199.9m, with net current assets of £339.2m. Note 1
to the financial statements in the Annual Report includes the Group’s objectives, policies and processes for managing its capital, its
financial risk management and its exposures to credit risk and liquidity risk.
Operational cash flow forecasts for the going concern period are sufficient to support the Group in maintaining its target liquidity
headroom throughout the going concern assessment period with the existing RCF remaining undrawn.
Notes to the consolidated financial statements
For the year ended 31 July 2026
132 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governanceStrategic report
1 Material accounting policies continued
1.2 Basis of preparation continued
Going concern continued
Challenging economic environment
The Directors have, in all four scenarios, considered the principal challenges to short-term business performance which are
expected to be:
• a deterioration in economic conditions across the markets in which the Group and its customers operate, including the effects
of inflation and interest rates; and
• higher risk of credit losses.
Despite the challenging economic environment, the Group and Company have traded well, delivering double-digit year-on-year
growth in gross profit and operating profit growth ahead of expectations. The Board continues to monitor the economic
environment and organise operations accordingly.
Base case
The base case takes into account the FY2027 Budget and three-year plan, including estimated growth and increased costs across
the going concern period. The key inputs and assumptions in the base case include:
• continued GII growth;
• working capital assumptions reflecting recent historical experience and trends;
• employee commissions incurred in line with gross margin;
• increased levels of cost reflecting continued investment in our people and the business; and
• ordinary dividends paid in accordance with the Group’s dividend policy with additional distribution of excess cash, either
through special dividends or buybacks, based on historical trends.
• The base case also reflects the net proceeds from the equity issue completed in September 2026, which are not contingent on
completion of the proposed acquisition.
The Group has taken a measured approach to the base case and has balanced expected trading conditions with the opportunities
available to the business. The Group remains highly cash generative and maintains significant liquidity throughout the going
concern period, with the existing RCF remaining undrawn.
Year to date trading to the end of September 2026 is consistent with the base case forecast.
Severe but plausible case
Given the potential economic challenges facing the Group’s customer base and supply chain, the Directors have also modelled
a severe but plausible scenario. This scenario considers the combined impact of lower sales and margins, slower customer
payments and increased credit losses.
The key inputs and assumptions, compared with the base case, include:
• a 5% reduction in GII/revenue;
• a 0.5% reduction in gross margin;
• extending debtor days by an additional three days;
• additional bad debt or other material profit and loss write-offs of £5m per annum;
• a reduction in commission costs in line with gross margin; and
• ordinary dividends continuing to be paid in accordance with the Group’s dividend policy.
The purpose of this scenario was to consider if there was a significant risk that the Group and Company would not meet its target
liquidity headroom or breach the Group’s debt covenants in any of the months in the going concern period. Even at these lower
levels of activity, which the Directors believe is a highly unlikely outcome, the Group continues to be profitable and maintains
a positive cash balance at all times, with no breach of the Group’s debt covenants. The Directors therefore did not consider
it necessary to assume further mitigating actions in assessing this scenario.
Reverse stress test
The Directors have performed reverse stress testing to understand the level of deterioration that would be required to threaten
the going concern status of the Group.
Given the Group’s significant cash resources and liquidity under the base case, the reverse stress testing considered the level
of deterioration that would be required to result in a breach of the Group’s financing covenants.
The analysis indicates that an exceptionally significant reduction in profitability, together with a substantial deterioration in the
Group’s forecast liquidity position, would be required before a covenant breach occurs.
The Board considers the assumptions required to result in such an outcome, and the events that could lead to them, to be remote.
Proposed GDT acquisition
As part of the going concern assessment, the Directors have also considered the potential impact of the proposed acquisition of
GDT, announced on 17 September 2026. A separate scenario was prepared incorporating GDT’s forecast financial performance,
the anticipated acquisition consideration and financing structure including covenants, associated financing costs and the
expected post-acquisition liquidity requirements and the desired group leverage. Under this scenario, the combined Group
retains sufficient liquidity and remains compliant with the expected financing covenants throughout the assessment period.
133Annual Report and Accounts 2026 Softcat plc
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1 Material accounting policies continued
1.2 Basis of preparation continued
Going concern continued
Proposed GDT acquisition continued
The Directors also performed additional stress testing of the expected financing covenants, including a scenario assuming
materially all available external debt facilities were drawn, which is materially worse than the base GDT acquisition scenario.
The testing demonstrated significant headroom against the covenants. The Directors consider the circumstances necessary to
result in a covenant breach under these scenarios to be remote. Accordingly, the analysis performed in respect of the proposed
acquisition does not change the Directors’ conclusion regarding the appropriateness of the going concern basis of preparation.
Going concern conclusion
Based on the forecasts and scenarios modelled, together with the performance and financial position of the Group and Company
to date, the Directors consider that the Group and Company have sufficient liquidity headroom to continue in operational
existence throughout the going concern assessment period to October 2027.
Accordingly, at the October 2026 Board meeting, the Directors concluded from this analysis it was appropriate to continue to
adopt the going concern basis in preparing the consolidated financial statements. Should the impact of these conditions be even
more prolonged or severe than currently forecast by the Directors under the severe but plausible case scenario, the Group and
Company would need to implement additional operational or financial measures.
In relation to the identified potential climate change-related risks and opportunities, the Directors do not believe there would
be a material impact on cash flows in the going concern period.
Basis of consolidation
The consolidated financial statements comprise the financial statements of the Company and its subsidiaries as at 31 July 2026.
Control is achieved when the Group is exposed, or has rights, to variable returns from its involvement with the investee and has
the ability to affect those returns through its power over the investee. Specifically, the Group controls an investee if, and only if,
the Group has:
• power over the investee (i.e. existing rights that give it the current ability to direct the relevant activities of the investee);
• exposure, or rights, to variable returns from its involvement with the investee; and
• the ability to use its power over the investee to affect its returns.
Generally, there is a presumption that a majority of voting rights results in control. To support this presumption, and when the
Group has less than a majority of the voting or similar rights of an investee, the Group considers all relevant facts and circumstances
in assessing whether it has power over an investee, including:
• the contractual arrangement(s) with the other vote holders of the investee;
• rights arising from other contractual arrangements; and
• the Group’s voting rights and potential voting rights.
The Group re-assesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or
more of the three elements of control. Consolidation of a subsidiary begins when the Group obtains control over the subsidiary
and ceases when the Group loses control of the subsidiary. Assets, liabilities, income and expenses of a subsidiary acquired or
disposed of during the year are included in the consolidated financial statements from the date the Group gains control until
the date the Group ceases to control the subsidiary.
1.3 Adoption of new and revised standards
A number of new or amended standards became applicable for the current reporting period. These standards, amendments
or interpretations have not had a material impact on the Group in the current or future reporting periods:
• Amendments to IAS 21 Lack of Exchangeability.
New standards and interpretations not yet applied
The following new or amended IFRS accounting standards, amendments and interpretations are not yet adopted and it
is expected that, where applicable, these standards and amendments will be adopted on each respective effective date:
• Amendments to IAS 21 Translation to a Hyperinflationary Presentation Currency.
• Amendments to IFRS 9 and IFRS 7 Classification and Measurement of Financial Instruments.
• Annual improvements to IFRS accounting standards – Volume 11.
• Amendments to IFRS 9 and IFRS 7 Contracts referencing nature-dependent electricity.
• IFRS 18 Presentation and disclosure in financial statements.
• IFRS 19 Subsidiaries without public accountability.
With the exception of IFRS 18, these standards, amendments or interpretations are not expected to have a material impact on
the Group in the current or future reporting periods. The Group is currently assessing the impact of IFRS 18, which is effective
for periods beginning on or after 1 January 2027, and will therefore apply to the Group’s financial year ending 31 July 2028, with
comparative information for the year ending 31 July 2027 restated on adoption.
134 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
1 Material accounting policies continued
1.4 Critical accounting judgements and key sources of estimation uncertainty
When applying the Group’s accounting policies, management must make a number of key judgements involving estimates and
assumptions concerning the future. These estimates and judgements are based on factors considered to be relevant, including
historical experience that may differ significantly from the actual outcome. The key assumptions concerning the future and other
key sources of estimation uncertainty at the balance sheet date that have a significant risk of causing a material adjustment to the
carrying amounts of assets and liabilities within the next financial year include:
Revenue cut-off
The Group’s management information systems are configured to recognise revenue upon notification of dispatch from the supplier
or distributor which in instances, especially regarding physical shipments, may not be aligned to when control has been transferred
to the customer and the performance obligation has been met by the Group. Management therefore performs an exercise to
capture items that may have been dispatched from the distributor but not delivered in the financial year, and subsequently defers
the recognition of revenue and associated cost into the following year. This gives rise to a deferred income, which is recognised
as a contract liability, and associated inventory in the Consolidated statement of financial position. The exercise applied includes
assumptions, which management believes are reasonable, in order to identify items that fit the criteria for deferral. Separately,
management reviews individual large transactions on a case-by-case basis, which reduces the opportunity for error.
The key judgements that are made in the cut-off process are as follows:
• When identifying transactions to review in the cut-off process, management limits the review period to a fixed number of days
before and after the period end and validates the date of dispatch.
• Management incorporates a one-day shipment delay assumption onto the sale of hardware items to reflect the time taken
between vendor shipment and customer delivery. Management further assesses a five-day risk window for international
hardware shipments.
In the process of applying the Group’s accounting policies, management has made the following judgements, which have the
most significant effect on the amounts recognised in the financial statements:
Principal versus agent
Significant judgement is required in determining whether the Group is acting as principal, reporting revenue on a gross basis, or
agent, reporting revenue on a net basis. Softcat evaluates each revenue stream against the following indicators when determining
whether it is acting as principal or agent in a transaction: (i) primary responsibility for fulfilling the promise to provide the specified
goods or service; (ii) inventory risk before the specified good or service has been transferred to a customer; and (iii) discretion in
establishing the price for the specified good or service. Certain revenue streams present a more balanced judgement than others
when assessed against the above criteria and the conclusion may be reliant on the weighting applied to the responses to these
criteria. When applying the weighting and concluding on whether principal or agent treatment is appropriate, the Group exercises
significant levels of judgement due to the balanced nature of the assessment. The specific judgements made for each revenue
category are discussed in the accounting policy for revenue as disclosed below.
1.5 Revenue recognition
Revenue is recognised based on the completion of performance obligations at the transaction price allocated to the performance
obligation. The transaction price is determined by the price specified in the underlying contract or order. Where the contracts include
multiple performance obligations, the transaction price will be allocated to each performance obligation based on the standalone
selling prices. There are no variable price elements arising from discounts or returns offered to customers. All performance
obligations are separately listed as individual items on the order and the price is allocated on this basis. A performance obligation
is satisfied when control of the promised good or service is transferred to the customer. The following indicators are used by the
Group in determining when control has passed to the customer:
(i) the Group has a right to payment for the product or service;
(ii) the customer has legal title to the product;
(iii) the Group has transferred physical possession of the product to the customer;
(iv) the customer has the significant risks and rewards of ownership of the product; and
(v) the customer has accepted the product.
Principal versus agent
The Group evaluates the following indicators amongst others when determining whether it is acting as a principal or agent in the
transaction and recording revenue on a gross, or net, basis:
(i) the Group is primarily responsible for fulfilling the promise to provide the specified goods or service;
(ii) the Group has inventory risk before the specified good or service has been transferred to a customer; and
(iii) the Group has discretion in establishing the price for the specified good or service.
135Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
1 Material accounting policies continued
1.5 Revenue recognition continued
Principal versus agent continued
Hardware revenue
The Group sells hardware that is sourced from and delivered by multiple vendors and distributors. Revenues from sales of
hardware products are recognised on a gross basis as the Group is acting as a principal in these transactions, with the gross
value of the consideration from the customer recorded as revenue with the exception of public sector partner business revenue
as explained below. The Group is acting as principal as it has primary responsibility for the acceptability of goods sold following
the provision of consulting services which are not considered to be separately identifiable. Softcat is also exposed to inventory
risk during the delivery period and establishes the selling price itself. Revenue from the sale of these goods is recognised when
the control has passed to the buyer and therefore the Group has satisfied its performance obligation. In line with industry
standard terms, payment is generally due 30 days after the invoice date.
Vendors typically provide standard warranties on most of the hardware products the Group sells. These manufacturer warranties
are assurance-type warranties and are not considered separate performance obligations. The warranties are not sold separately
and only provide assurance that products will conform with the manufacturer’s specifications.
Software revenue
Revenue from software licence sales is recognised on a net basis as the Group is acting as an agent in these transactions at the
point the software licence is delivered to the customer. The Group is deemed to be acting as agent in these transactions as these
products are intangible, customer specific and in most cases sent directly to customers by the vendor electronically, removing
inventory risk for the Group prior to delivery. Despite the ability to set pricing, the lack of inventory risk and the vendor having
primary responsibility for the product meeting customer specifications, through largely standardised products, underline that
these sales should be recorded as agent.
The revenue associated with the licence sale is recognised upon the transfer of the licence, or licensing confirmation, to the
customer. At this point Softcat has satisfied its performance obligations. Payment is generally due 30 days from the invoice date.
For multi-year arrangements invoiced on an annual basis, the Group may satisfy its arranging obligation at the start of the
contractual term. The margin attributable to future renewal periods, however, remains dependent on customer confirmation of
licence volumes and the vendor pricing applicable at each anniversary date. As these factors result in variable consideration, IFRS
15 requires revenue to be recognised only when it is highly probable that a significant reversal will not subsequently arise. The
Group therefore recognises revenue for the initial year when its arranging obligation has been fulfilled and the consideration is
known, with revenue relating to subsequent years recognised once licence volumes and vendor pricing are confirmed and the
variable consideration constraint is no longer applicable.
The Group sells cloud computing solutions which include Software as a Service (‘SaaS’). SaaS solutions utilise third-party partners
to offer the Group’s customers access to software in the cloud that enhances office productivity, provides security or assists in
collaboration. As the Group has satisfied its performance obligations by arranging the transfer of the licensing to the customer,
revenue is recognised in full at that point on a net basis as the Group is acting as an agent in the transaction, with an invoice
subsequently raised. Payment is generally due within 30 days of the invoice date.
The Group offers access to corporate enterprise agreements, a specific licensing programme for eligible customers, exclusively
through a single vendor. For these transactions the Group introduces the customer to the vendor which then fulfils the sale,
including transfer of licensing, invoicing and cash collection, without further involvement of the Group. In return for this introduction
the vendor compensates the Group with a fee as the Group has satisfied its performance obligations at the point of initial transaction
being completed between the vendor and the customer. This fee is recognised net as the Group is acting as an agent in these
transactions. Payment is generally due within 30 days of the initial transaction between the vendor and the customer.
Service revenue
Softcat sells professional services days which are fulfilled by either Softcat’s own internal team of consultants or by consultants
provided by third parties. The Group recognises the revenue on these transactions, irrespective of whether they are fulfilled
internally or externally, when confirmation has been received from the customer that the work has been satisfactorily completed.
In most cases there is a short timeframe between a customer order and subsequent delivery of the sold service days. As such,
the Group does not recognise revenue on a percentage completion basis as this would not have a material impact.
On rare occasions the Group will sell professional service days which cover an extended period. For these transactions,
management assesses the individual contract and, if required, recognises the revenue over time according to the output method.
Softcat recognises revenue on the basis of direct measurements of the value to the customer which for professional days would
be days completed as a percentage of total days. Revenue is recognised on a gross basis; the Group is deemed to be acting as
principal in these transactions as it is responsible for selecting the external party, where relevant, for the acceptability of the
services and for determining the price charged to the customer.
The Group also provides hosted managed services to its customers offering Infrastructure as a Service (‘IAAS’) and managed
print services among others. The Group hosts these services using internal resources and recognises revenue on a straight-line
basis over the contractual service period. The Group recognises the respective revenue on a gross basis as the Group is acting
as a principal in the transaction as it has both managerial involvement and effective control over the services being provided
throughout the contract period.
136 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
1 Material accounting policies continued
1.5 Revenue recognition continued
Principal versus agent continued
Service revenue continued
Softcat also sells extended or enhanced warranty products provided by third parties. These warranties are sold separately to
hardware and provide the customer with a service in addition to assurance that the product will function as expected. For these
enhanced warranty products, the Group is arranging for those services to be provided by the third party over an extended period
and therefore is acting as an agent in the transaction and records revenue on a net basis at the point of sale. Revenue from such
services is recognised in full at the point of service commencement as the Group has no ongoing obligation in relation to delivery
of the underlying service.
Payments for these goods are generally received on industry standard terms of 30 days from the date of invoice.
Public sector partner business revenue
The Group transacts with several partners in the public sector where the partner is responsible for the solution and customer
relationship. These transactions incorporate the provision of hardware, software or services to the end customer. For this
business, the Group’s responsibilities of invoicing and cash collection are more aligned to those of an agent and therefore this
business is recognised as agent and presented net of cost of sales.
Revenue is recognised in full on satisfactory completion of the work by the partner, as this is the point the Group has satisfied
its performance obligations. Payment is generally due within 30 days from completion of the work.
Contract fulfilment assets
IFRS 15 requires certain costs to fulfil a contract to be recognised as a separate asset. Contract fulfilment assets relate to goods
or services delivered to the customer, but which do not meet the revenue recognition criteria under IFRS 15. These costs are
deferred until the performance obligation to which they relate has been met. Contract fulfilment assets are measured at the
purchase price of the associated goods or services received. Contract fulfilment assets are released from the Consolidated
statement of financial position in line with the recognition of revenue on the specific transaction. There are no significant or
material judgements made by management in the measurement or recognition of these deferred costs, as costs are matched
to an associated sale and the period of deferral is typically short.
Deferred costs
IFRS 15 requires certain costs to fulfil a contract to be recognised as a separate asset. Deferred costs relate to goods or services
billed by the vendor, but not yet shipped. These costs are deferred until the performance obligation to which they relate has been
met. Deferred costs are measured at the purchase price of the associated goods or services received. Deferred costs are released
from the Consolidated statement of financial position in line with the recognition of revenue on the specific transaction. There are
no significant or material judgements made by management in the measurement or recognition of these deferred costs, as costs
are matched to an associated sale and the period of deferral is typically short.
Commissions have been incurred in respect of contracts whereby the performance obligation has not yet been satisfied; however,
the Group has applied the practical expedient and recognised the commission as an expense when incurred given that the period
over which the commission would have been recognised is less than a year.
Contract liabilities
A contract liability is the obligation to transfer goods or services to a customer for which Softcat has received consideration (or an
amount of consideration is due) from the customer. If a customer pays consideration before Softcat transfers goods or services to
the customer, a contract liability is recognised when the payment is made, or the payment is due (whichever is earlier). This occurs
infrequently and is usually to support the wishes of the customer who sometimes may prefer to provide funds up front which can
then be allocated to future orders. Contract liabilities are recognised as revenue when Softcat performs obligations under the
contract. Further details of contract balances are provided in note 16.
1.6 Cost of sales
The Group recognises cost of sales at the point at which it recognises revenue as explained above. Cost of sales predominantly
relates to the cost of goods or services purchased from suppliers and then sold to customers. In addition to these costs, the
following elements are also included within cost of sales:
Rebates
Included within cost of sales are rebates received from commercial partners. Further details are provided on rebates in note 1.7 below.
Managed service infrastructure costs
The Group operates its own network operating centre which facilitates the selling of Softcat hosted managed services. The costs
of maintaining this capability include, but are not limited to, the rental of space in data warehouses, energy and licensing costs.
These costs represent the cost of sale of selling hosted managed service solutions and are included within cost of sales.
Funded training costs
The Group carries out numerous funded training programmes, activities and schemes that aim to educate its sales force and
internally promote the products the business resells. The costs of these funded activities are recognised within cost of sales.
Early settlement discounts
Through the normal course of business, the Group receives credits from distributors for the prompt settlement of invoices in
advance of agreed terms. Softcat considers these a discount and have therefore recognised them as a reduction in cost of sales.
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1 Material accounting policies continued
1.7 Rebates
Rebates from vendors and distributors are accounted for in the period in which they are earned and are based on commercial
agreements with suppliers. Rebates earned are mainly sales volume related and are generally short term in nature, with rebates
earned but not yet received typically relating to the preceding quarter’s trading. Other forms of rebate received from commercial
partners include income from training provided to staff. Rebate income is recognised in cost of sales in the Consolidated statement
of profit or loss and other comprehensive income and rebates earned but not yet received are included within accrued income
in the Consolidated statement of financial position.
1.8 Interest income
Interest income is accrued on a time basis by reference to the principal outstanding and at the effective interest rate (‘EIR’)
applicable. The EIR is the rate that exactly discounts the estimated future cash payments or receipts through the expected life
of the financial instrument or a shorter period, where appropriate, to the net carrying amount of the financial asset or liability.
Interest income is included in finance income in the income statement.
1.9 Property, plant and equipment
Property, plant and equipment other than freehold land is stated at cost, net of accumulated depreciation and/or impairment
losses, if any. If the costs of certain components of an item of property, plant and equipment are significant in relation to the total
cost of the item, they are accounted for and depreciated separately. Depreciation is provided at rates calculated to write off the
cost of each asset over its expected useful life, as follows:
Freehold buildings fifty years straight line
Building improvements ten years straight line, or the lease term if shorter
Computer equipment three to five years straight line
Fixtures, fittings and equipment six years straight line
Motor vehicles three years straight line
Land is not depreciated.
An item of property, plant and equipment and any significant part initially recognised is derecognised upon disposal or when
no future economic benefits are expected to arise from the continued use of the asset. Any gain or loss arising on the disposal
or retirement of an item of property, plant and equipment is determined as the difference between the net disposal proceeds
and the carrying amount of the asset and is recognised in the income statement when the asset is derecognised.
Building improvements relate to expenditure on improving both leasehold property and the freehold property of Solar House
in Marlow. Improvements to Solar House are depreciated over a ten-year period, which represents their useful life. Leasehold
improvements are depreciated over their useful life which is the lesser of the remaining length of the lease or ten years.
The residual values, useful lives and methods of depreciation are reviewed for reasonableness at each financial year end and
adjusted for prospectively if appropriate.
1.10 Intangible assets
Intangible assets are measured on initial recognition at cost. Following initial recognition, intangible assets are carried at cost less
accumulated amortisation and accumulated impairment losses, if any. Intangible assets with a finite useful life are assessed for
impairment whenever there is an indication that the intangible asset may be impaired. Amortisation is provided for at rates
calculated to write off the cost of each asset over its expected useful life, as follows:
Customer relationships four years straight line
Brands three years straight line
Computer software three to fifteen years straight line
Costs associated with maintaining software programs are recognised as an expense as incurred. Development costs that are
directly attributable to the design and testing of identifiable and unique software products controlled by the Group are
recognised as intangible assets where the following criteria are met:
• it is technically feasible to complete the software so that it will be available for use;
• management intends to complete the software and use it;
• there is an ability to use the software;
• it can be demonstrated how the software will generate probable future economic benefits;
• adequate technical, financial and other resources to complete the development and to use the software are available; and
• the expenditure attributable to the software during its development can be reliably measured.
The amortisation expense on intangible assets with finite lives is recognised in the income statement in the expense category
consistent with the function of the intangible assets. The amortisation period and the amortisation method are reviewed at least
at the end of each reporting period. Gains or losses arising from derecognition of an intangible asset are measured as the
difference between the net disposal proceeds and the carrying amount of the asset and are recognised in the income statement
when the asset is derecognised.
138 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
1 Material accounting policies continued
1.11 Impairment of assets
Goodwill and intangible assets with indefinite useful lives are not amortised but are tested for impairment annually, or more
frequently if events or changes in circumstances indicate that they may be impaired. Other assets are tested for impairment
whenever events or changes in circumstances suggest that the carrying amount may not be recoverable.
An impairment loss is recognised when the carrying amount of an asset exceeds its recoverable amount. The recoverable amount
is the higher of an asset’s fair value less costs of disposal and its value in use. For the purposes of assessing impairment, assets are
grouped at the lowest level for which there are separately identifiable cash inflows that are largely independent of the cash inflows
from other assets or groups of assets (cash-generating units).
Non-financial assets other than goodwill that have suffered an impairment are reviewed at the end of each reporting period for
possible reversal of the impairment.
Management takes into account the different nature of the Group’s operations in determining the most appropriate methods for
assessing the recoverable amounts of CGU assets. When testing goodwill for impairment, goodwill is allocated to the CGU or
group of CGUs that are expected to benefit from the synergies of the business combination from which it originally arose.
1.12 Cloud software licence agreements
Licence agreements to use cloud software are treated as service contracts and expensed in the Group’s income statement, unless
the Group has both a contractual right to take possession of the software at any time without significant penalty, and the ability to
run the software independently of the host vendor. In such cases, the licence agreement is capitalised as software within intangible
assets. Costs to configure or customise a cloud software licence are expensed alongside the related service contract in the Group’s
income statement, unless they create a separately identifiable resource controlled by the Group, in which case they are capitalised.
1.13 Leases
A lease is a contract or part of a contract that conveys the right to control the use of an identified asset for a period of time in
exchange for consideration. The Group’s leases, which predominantly relate to property leases, are recognised in line with IFRS 16.
The leases policy under IFRS 16 is as follows:
i) Right-of-use assets
Softcat recognises right-of-use assets at the commencement date of the lease (i.e. the date the underlying asset is available for
use). Right-of-use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any
remeasurement of lease liabilities. The cost of right-of-use assets includes the amount of lease liabilities recognised and lease
payments made at or before the commencement date less any lease incentives received. Right-of-use assets are depreciated
on a straight-line basis over the shorter of the lease term and the estimated useful lives of the assets, as follows:
Property lease assets three to ten years straight line
Motor vehicles two to five years straight line
The right-of-use assets are also subject to impairment reviews.
ii) Lease liabilities
At the commencement date of the lease, Softcat recognises lease liabilities measured at the present value of lease payments
to be made over the lease term adjusted for any termination options. The lease payments include fixed payments, variable lease
payments that depend on an index or a rate, and amounts expected to be paid under residual value guarantees. Payments to
be made under the reasonably certain extension option are also included.
In calculating the present value of the lease payments, Softcat uses its incremental borrowing rate at the lease commencement
date because the interest rate implicit in the lease is not readily determinable. After the commencement date, the amount of
lease liabilities is increased to reflect the accretion of interest and reduced for the lease payments made. In addition, the carrying
amount of lease liabilities is remeasured if there is a modification, a change in the lease term, a change in the lease payments from
a change in index or rate, or a change in the assessment of an option to purchase the underlying asset.
iii) Short-term leases and leases of low-value assets
Softcat applies the short-term lease recognition exemption to any short-term leases it enters into (i.e. those leases that have a
lease term of twelve months or less from the commencement date and do not contain a purchase option). Softcat also applies the
lease of low-value assets recognition exemption to leases that are considered to be low value and under £5,000. Lease payments
on low-value assets and short-term leases are recognised as an expense on a straight-line basis over the lease term.
1.14 Inventories
Inventories are valued at the lower of cost and net realisable value. Net realisable value is the estimated selling price in the
ordinary course of business, less estimated costs of completion and the estimated costs to sell.
Inventories include goods in transit and other products ordered to fulfil customer orders where the right of ownership is yet to transfer.
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1 Material accounting policies continued
1.15 Financial instruments
Financial assets
The Group’s financial assets include cash and cash equivalents and trade and other receivables. All financial assets are recognised
when the Group becomes party to the contractual provisions of the instrument.
i) Trade receivables
Trade receivables are recognised and measured at the transaction price less allowance for expected credit losses. Trade receivables
do not carry interest.
The simplified approach on expected credit losses (‘ECLs’) for trade receivables and contract fulfilment assets has been used as
there is not a significant financing component to these assets. In accordance with the simplified approach for impairment of trade
receivables and accrued income under IFRS 9, the loss allowance for trade receivables is always measured at an amount equal to
lifetime expected credit losses and includes a forward-looking element as well as an assessment based on history and experience.
Factors considered when assessing the expected credit losses include prior experience, specific customer credit ratings,
communication quality, industry factors and the current economic climate.
Due to the size of the receivables ledger and the volume of smaller balances, it is not possible to review all balances individually
and therefore a portion of the ledger is reviewed collectively and provided for as such. More material or higher risk balances are
reviewed individually looking at specific circumstances including payment history, the forecast of economic conditions in the
sector the customer operates in, communication quality and responsiveness, to determine future expected credit losses, and are
provided for individually with respect to the perceived level of risk. In addition, any entities that are in administration or have been
passed to debt collection are provided for individually.
Unbilled receivables are recognised when a contract results in completion of a performance obligation in advance of the
customer being invoiced.
ii) Cash and cash equivalents
Cash and cash equivalents comprise cash at bank and in hand, call deposits and bank overdrafts. Cash and cash equivalent
balances have a maturity of three months or less and are subject to an insignificant level of risk to change in value.
iii) Accrued income
Accrued income predominantly relates to supplier rebates and is recognised according to both rebate agreements and supplier
spend in the financial year.
As accrued income has a contractual right to receive cash, it is a financial asset and therefore also subject to loss allowances under
IFRS 9. The loss allowance for accrued income is measured at an amount equal to lifetime expected credit losses and includes
a forward-looking element as well as an assessment based on history and experience. Factors considered when assessing the
expected credit losses include prior experience, supplier credit ratings, communication quality, industry norms and the current
economic climate.
Financial liabilities
Financial liabilities are classified according to the substance of the contractual arrangements entered into. The Group’s financial
liabilities comprise trade and other payables. All financial liabilities are recognised initially at their fair value and subsequently
measured at amortised cost using the effective interest method.
i) Trade payables
Trade payables are initially measured at fair value. Trade payables due after one year are measured at amortised cost using the
effective interest rate method.
Derecognised financial instruments
Softcat can act as an intermediary to provide financing arrangements between the customer and a third-party financing provider.
Following the delivery of the goods or services, which represents our performance obligation in full, Softcat receives settlement
of the customer invoice by the third-party financing company. Receivables are derecognised only when Softcat has transferred
the receivable, meaning that it has retained the contractual rights to the cash flows, but has assumed an obligation to pay those
cash flows to the finance provider, in the case where all three of the following conditions are met:
• Softcat has no obligation to pay amounts to the finance provider unless it collects equivalent amounts from the receivable;
• Softcat is prohibited from selling or pledging the receivable; and
• Softcat has an obligation to remit the cash received without material delay.
The transfer described above qualifies for derecognition as Softcat has transferred substantially all the risks and rewards of
ownership of the receivable. Its only continuing involvement following delivery is to act as agent in the receipt and transfer of
cash payments and, in line with the derecognition criteria set out above, the customer receivable is derecognised. Softcat does
not retain or regain ownership of any assets at the end of these arrangements and the finance provider takes on the credit risk
of future cash flows from the customer.
Cash flows in respect of these arrangements are recognised within cash generated from operations and typically result in
a £Nil impact given that the Group acts as agent in the receipt and transfer of cash payments.
140 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
1 Material accounting policies continued
1.15 Financial instruments continued
Derecognised financial instruments continued
Derivative financial instruments and hedge accounting
The Group uses forward foreign exchange contracts to manage foreign currency risk arising from forecast and contracted foreign
currency cash flows, primarily USD-denominated purchase cash flows.
Derivative financial instruments are recognised from the date the Group becomes party to the contractual arrangements and
are measured at fair value. Fair values are reassessed at each reporting date using observable market inputs, including relevant
foreign exchange rates and forward market data, and are supported by counterparty valuations where appropriate. Derivative
balances are presented as derivative financial assets where the fair value is positive and as derivative financial liabilities where
the fair value is negative.
For each designated hedge, the Group documents the underlying exposure being hedged, the derivative used to manage that
exposure, the foreign currency risk being addressed and the basis on which the effectiveness of the hedge will be assessed.
This includes documenting the hedge ratio and assessing whether changes in the cash flows of the hedging instrument are
expected to offset changes in the cash flows of the hedged item attributable to the hedged risk.
The Group’s cash flow hedges primarily address variability in sterling-equivalent cash flows arising from highly probable foreign
currency denominated purchases. The objective of these hedges is to reduce volatility in cash flows arising from movements
in foreign exchange rates.
The effective element of fair value movements on designated cash flow hedges is recognised in other comprehensive income
and held in the cash flow hedge reserve. Any ineffective element is recognised immediately in profit or loss.
Amounts accumulated in the cash flow hedge reserve are reclassified to profit or loss in the same period in which the underlying
hedged transaction affects profit or loss, and in the same line item as the underlying hedged transaction.
Where the hedged forecast transaction is no longer expected to occur, the associated cumulative gain or loss deferred in the cash
flow hedge reserve is recognised immediately in profit or loss. If a hedging relationship ends because the derivative matures, is
terminated or no longer qualifies for hedge accounting, amounts already deferred in the cash flow hedge reserve remain in equity
until the related forecast transaction is recognised in profit or loss, unless that transaction is no longer expected to occur.
Gains and losses arising from changes in the fair value of derivative financial instruments that do not qualify for hedge accounting,
together with any hedge ineffectiveness arising on qualifying cash flow hedges, are recognised immediately in profit or loss.
During the year, the Group expanded its application of hedge accounting to include a rolling cash flow hedging programme
for forecast foreign currency cash outflows, in addition to transactional hedging of specific contracted exposures previously
undertaken. This has increased the scale and scope of hedge accounting applied by the Group and has resulted in additional
disclosures under IFRS 7. The change has not altered the measurement basis of derivative financial instruments.
1.16 Pensions
The pension costs charged in the financial statements represent the contributions payable by the Group during the year on the
defined contribution pension scheme. The assets of the scheme are held separately from those of the Group in an independently
administered fund. The amounts charged to the income statement represent the contributions payable to the scheme in respect
of the accounting period and represent the full extent of the Group’s liability.
1.17 Deferred taxation
Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets and
liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit and is accounted
for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences
and deferred tax assets are recognised to the extent that it is probable that taxable profits will be available against which
deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the temporary difference arises
from goodwill or from the initial recognition (other than in a business combination) of other assets and liabilities in a transaction
that affects neither the tax profit nor the accounting profit.
The carrying amount of deferred tax assets is reviewed at each balance sheet date and reduced to the extent that it is no longer
probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered.
Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled, or the asset is realised.
Deferred tax is charged or credited in the income statement, except when it relates to items charged or credited directly to
equity, in which case the deferred tax is also dealt with in equity.
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1 Material accounting policies continued
1.17 Deferred taxation continued
Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current
tax liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends to settle its
current tax assets and liabilities on a net basis.
For deferred tax on leases, under the general approach of IAS 12, the depreciation of the right-of-use asset is regarded as
reducing the temporary difference that arose on initial recognition of the asset, and therefore gives rise to no tax effect. However,
the accretion of the finance costs on the liability gives rise to an additional deductible temporary difference arising after initial
recognition of the liability, requiring recognition of a deferred tax asset. This gives rise to an immaterial deferred tax asset for the
years ended 31 July 2025 and 31 July 2026.
1.18 Current taxation
Current income tax assets and liabilities are measured at the amount expected to be recovered from or paid to the taxation
authorities. The tax rates and tax laws used to compute the amount are those that are enacted or substantively enacted at the
reporting date in the countries where the Group operates and generates taxable income.
Current income tax relating to items recognised directly in equity is recognised in equity and not in the Consolidated statement
of profit or loss and other comprehensive income. Management periodically evaluates positions taken in the tax returns with
respect to situations in which applicable tax regulations are subject to interpretation and establishes provisions where appropriate.
Softcat applies judgement in identifying uncertainties over income tax treatments and considers whether it has any uncertain tax
positions and determines that it is highly probable that its tax treatments will be accepted by the taxation authorities. Where it
is not probable that an uncertain tax treatment will be accepted the most likely amount or expected amount is recognised
depending on which method better predicts the resolution of the uncertainty.
1.19 Foreign currency translation
Monetary assets and liabilities denominated in foreign currencies are translated into Pounds Sterling at the rates of exchange
ruling at the balance sheet date. Transactions in foreign currencies are recorded at the rate ruling at the date of the transaction.
All differences are taken to the income statement.
The assets and liabilities of foreign operations are translated into Pounds Sterling at the rates of exchange ruling at the balance
sheet date. Income and expense items are translated using average exchange rates, which approximate to actual rates, for the
relevant accounting period. Exchange differences arising, if any, are classified as other comprehensive income and recognised
in the foreign exchange translation reserve in the Consolidated statement of financial position.
1.20 Share-based payments
During the year the Group operated the following equity-settled share option schemes:
Share Incentive Plan (‘SIP’)
FY2015 free share award
The Group operates a SIP for employees who were awarded free shares following the initial public offering in November 2015.
Shares were allocated to employees on the basis of length of service. Free shares awarded to an employee under the SIP are
subject to a minimum holding period of three years following the date on which beneficial interest in the relevant ordinary shares
is conferred by the SIP Trustee to the employee.
The fair value of the SIP shares was determined by the share price at date of grant, on 9 December 2015. A fair value charge was
recognised as an expense in the income statement over the vesting period with a corresponding increase in equity. The charge
was recognised only on the expected number of shares to vest. The assumption used for expected leavers within three years from
the date of award was calculated with reference to historical employee retention rates.
FY2026 free share award
During the year, the Group granted a one-off award of free shares to eligible employees under the SIP. The award was approved and
communicated to employees prior to the financial year end, with no forfeiture provisions attached. Accordingly, employees became
unconditionally entitled to the shares in FY2026 and the full fair value of the award was recognised as an expense in the year.
The FY2026 award was granted to eligible employees based on length of service. The award was initially valued as at 30 July 2026
and subsequently awarded on 7 September 2026. The value awarded was proportionate to employees’ completed service at the
date of grant, with employees with three years’ service receiving the full award and those with shorter service receiving a
corresponding proportion.
The fair value of the service-based award is recognised as an expense in the income statement, with a corresponding increase in
equity. As the award does not contain performance conditions, the expense is recognised based on the expected number of
awards that will vest, with expected employee attrition estimated using historical employee retention rates.
In addition, the Group’s voluntary partnership share purchase programme, which is open to all eligible employees, is administered
through the SIP. Through this programme, employees have the option to purchase shares from their gross income, the cost of
which is not borne by the Group.
142 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
1 Material accounting policies continued
1.20 Share-based payments continued
Long Term Incentive Plan (‘LTIP’)
Details in relation to the Softcat LTIP awards to Executive Directors are included in the Directors’ Remuneration Report on page 99.
LTIP awards will only vest and become exercisable upon achievement of performance targets, linked to earnings per share and
total shareholder return, as well as being conditional upon continued employment with the Group. The fair value is measured using
a suitable valuation model where appropriate. Non-market vesting conditions are taken into account by adjusting the number of
LTIP shares expected to vest at each reporting date so that, ultimately, the cumulative amount recognised over the vesting period
is based on the number of LTIP shares that will eventually vest. Market vesting conditions are factored into the fair value of the
LTIP shares granted. The cumulative expense is not adjusted for failure to meet a market vesting condition. The resulting fair
value charge is charged as an expense in the income statement over the vesting period with a corresponding increase in equity.
Employer’s National Insurance contributions are payable, on exercise, on the market value of the award and are accrued for within
the share-based payments expense in the Consolidated statement of profit or loss and other comprehensive income.
Deferred shares
One-third of the Executive Directors’ annual target bonus is paid in deferred shares, unless the minimum shareholder requirements
are met. The Group accrues for the cost of the non-cash bonus over a four-year period, including the year in which the bonus
targets are assessed and the following three-year vesting period. Employer’s National Insurance contributions are payable, on
exercise, on the market value of the award and are accrued for within the share-based payments expense in the Consolidated
statement of profit or loss and other comprehensive income.
1.21 Adjusted Performance Measures
The Group uses a number of non-Generally Accepted Accounting Practice (‘non-GAAP’) financial measures in addition to those
reported in accordance with IFRS. The Directors believe that these non-GAAP measures, set out below, assist in providing
additional useful information on the underlying trends, sales performance and position of the Group.
Consequently, non-GAAP measures are used by the Directors and management for performance analysis, planning and reporting.
These non-GAAP measures comprise gross invoiced income, underlying cash conversion, underlying operating profit, underlying
profit before tax, underlying profit for the year, and underlying basic and diluted earnings per share.
Gross invoiced income reflects gross income billed to customers adjusted for deferred and accrued revenue as reported in the
IFRS measure. A reconciliation of IFRS revenue to gross invoiced income is provided within note 2, Segmental information.
Gross invoiced income is a measure which correlates closely to the cash received by the business and therefore aids the user’s
understanding of working capital movements in the Consolidated statement of financial position and the relationship to sales
performance and the mix of products sold.
Underlying operating profit reflects statutory operating profit, adding back non-underlying costs.
Non-underlying costs comprise items which, in the opinion of management, should be identified and excluded to provide
a consistent and comparable view of the underlying performance of the Group’s ongoing business. They are unusual because
of their size, nature (one-off, non-trading costs) or incidence.
When evaluating the nature of an item, management considers the following factors, both individually and in combination:
• whether the item is related to activities outside the Group’s primary business activities;
• the specific circumstances that led to the recognition of the item;
• the likelihood that the item will recur; and
• whether an item is cash or non-cash.
2026 2025
£m £m
Non-underlying costs
Oakland acquisition costs
3.1
1.9
Major system development costs
15.6
5.3
Total
18.7
7.2
Oakland acquisition costs comprise:
• professional and advisory fees related to the acquisition;
• the fair value of the contingent consideration with service conditions, which is not classified as consideration transferred under
IFRS 3 and is disclosed as other employment costs; and
• the amortisation of the Customer Relationships and Brand acquired.
Major system development costs is comprised of costs associated with the implementation of the new HR system and cloud-
based sales system, neither of which meet the criteria for capitalisation under IAS 38.
143Annual Report and Accounts 2026 Softcat plc
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1 Material accounting policies continued
1.21 Adjusted Performance Measures continued
A reconciliation between operating profit and underlying operating profit for the year is provided below:
2026 2025
£m £m
Operating profit
196.4
172.9
Non-underlying costs
18.7
7.2
Underlying operating profit
215.1
180.1
Underlying cash conversion ratio comprises net cash generated from operating activities before taxation and any acquisition
related cash flows, including deferred consideration outflows, net of capital expenditure, as a percentage of underlying operating
profit. Underlying cash conversion is an indicator of the Group’s ability to convert profits into available cash.
A reconciliation to the adjusted measure for underlying cash conversion is provided below:
2026 2025
Notes £m £m
Net cash generated from operating activities
22
157. 5
140.7
Income taxes paid
22
50.5
46.8
Cash generated from operations
208.0
187. 5
Purchase of property, plant and equipment
7
(6.0)
(11.8)
Purchase of intangible assets
9
(0.6)
(3.4)
Cash generated from operations, net of capital expenditure
201.4
172.3
Underlying operating profit
215.1
180.1
Cash conversion ratio
93.6%
95.6%
Net cash generated from operating activities includes £15.6m (2025: £5.3m) of non-underlying costs. Acquisition related cash
flows not included in the underlying cash conversion ratio are the acquisition of subsidiaries net of cash acquired of £Nil (2025: £7.4m)
and acquisition fees of £Nil (2025: £0.7m), both of which are included in investing activities.
Underlying basic earnings per ordinary share and underlying diluted earnings per ordinary share reflect statutory basic and
diluted earnings per ordinary share, adjusted for the profit after tax impact of non-underlying costs.
2026 2025
p p
Underlying earnings per share
Underlying basic earnings per ordinary share (pence)
83.2
69.5
Underlying diluted earnings per ordinary share (pence)
82.6
69.1
The calculation of the underlying basic earnings per share and underlying diluted earnings per share is based on the following data:
2026 2025
£m £m
Earnings
Earnings for the purposes of earnings per share, being profit for the year
150.3
133.0
Non-underlying costs
18.7
7.2
Tax effect of non-underlying costs
(4.1)
(1.4)
Underlying earnings for the purposes of earnings per share, being underlying profit for the year
164.9
138.8
The tax effect on non-underlying costs varies depending on the nature of the costs.
2026 2025
The weighted average number of shares is given below: m m
Number of shares used for basic earnings per share
198.3
199.7
Number of shares expected to be issued at nil consideration following exercise of share options
1.3
1.2
Number of shares used for diluted earnings per share
199.6
200.9
144 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
1 Material accounting policies continued
1.22 Business combinations and goodwill
Business combinations are accounted for using the acquisition method. The cost of an acquisition is measured as the aggregate
of the consideration transferred, measured at the acquisition-date fair value, and the amount of any non-controlling interest in the
acquiree. Acquisition costs incurred are expensed and included in administrative expenses. The measurement of non-controlling
interest is at the proportionate share of the acquiree’s net identifiable assets.
When the Group acquires a business, it assesses the financial assets and liabilities assumed for appropriate classification and
designation in accordance with the contractual terms, economic circumstances and pertinent conditions as at the acquisition date.
Any contingent consideration to be transferred will be recognised at fair value at the acquisition date. Contingent consideration
classified as equity is not remeasured and its subsequent settlement is accounted for within equity. Contingent consideration
classified as an asset or liability that is a financial instrument and within the scope of IFRS 9 Financial Instruments is measured
at fair value with the changes in fair value recognised in the income statement in accordance with IFRS 9.
Goodwill is initially measured at cost, being the excess of the aggregate of the acquisition-date fair value of the consideration
transferred and the amount recognised for the non-controlling interest (where the business combination is achieved in stages,
the acquisition-date fair value of the acquirer’s previously held equity interest in the acquiree) over the net identifiable amounts
of the assets acquired and the liabilities assumed in exchange for the business combination.
2 Segmental information
The information reported to the Group’s Chief Executive, who is considered to be the chief operating decision maker for the
purposes of resource allocation and assessment of performance, is based wholly on the overall activities of the Group. The Group
has therefore determined that it has only one reportable segment under IFRS 8, which is that of ‘value-added IT reseller and
IT infrastructure solutions provider’. The Group’s revenue, results and assets for this one reportable segment can be determined
by reference to the Consolidated statement of profit or loss and other comprehensive income and Consolidated statement of
financial position. An analysis of revenues by product, which form one reportable segment, is set out below:
2026 2025
Revenue by type: £m £m
Software
278.5
227. 2
Hardware
1,399.4
985.7
Services
297. 2
245.5
1,975.1
1,458.4
2026 2025
Gross invoiced income by type: £m £m
Software
2,598.6
2,074.5
Hardware
1,405.2
992.2
Services
715.9
550.3
4,719.7
3,617.0
Revenue and gross invoiced income can also be disaggregated by type of business
1
:
2026 2025
Revenue by type of business: £m £m
Small and medium
1,409.5
914.2
Enterprise
352.0
318.4
Public sector
213.6
225.8
1,975.1
1,458.4
Note:
1. Types of business are split by entity staff size. Small and medium business represents workforces of up to 2,000 seats. Enterprise is above 2,000 seats and
public sector represents government and other public bodies.
145Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
2 Segmental information continued
2026 2025
Gross invoiced income by type of business: £m £m
Small and medium
2,479.3
1,730.3
Enterprise
898.8
675.6
Public sector
1,341.6
1, 211.1
4,719.7
3,617.0
Gross invoiced income reflects gross income billed to customers adjusted for deferred and accrued revenue items. Softcat
continues to report gross invoiced income as an alternative financial KPI as this measure allows a consistent, year-on-year
understanding of gross income billed, business performance and position and correlates closely to working capital movements.
The impact of IFRS 15 and principal versus agent consideration is an equal reduction to both revenue and cost of sales.
2026 2025
£m £m
Gross invoiced income
4,719.7
3,617.0
Income to be recognised as agent under IFRS 15
(2,744.6)
(2,158.6)
Revenue
1,975.1
1,458.4
The total revenue for the Group for the year has been derived from its principal activity as an IT reseller and IT infrastructure
solutions provider.
During the year there was one direct customer that individually accounted for greater than 10% of the Group’s total revenue, and
a considerably lower proportion of gross profit. Revenue generated from this customer in FY2026 was £502.2m, predominantly
derived from the UK subsidiary. (2025: one direct customer that accounted for £326.7m of revenue, predominantly derived within
the US subsidiary and representing substantially all the Group’s FY2025 non-UK business).
Overall revenue derived from the US subsidiary in FY2026 was £231.5m with substantially all of the remaining revenue relating to
trading undertaken in the UK.
3 Operating profit
2026 2025
Operating profit is stated after charging/(crediting): £m £m
Depreciation of property, plant and equipment
4.2
3.1
Depreciation of right-of-use assets
4.0
3.8
Amortisation of intangible assets
4.4
3.6
Low-value asset and short-term lease expense
0.4
0.3
Foreign exchange (gain)/loss
(3.6)
5.1
Inventories expensed in the year
1,223.3
856.4
Movement in trade receivables provision as potentially uncollectable, recovered or written off during the year
3.3
1.4
Auditor’s remuneration
Fees payable for the audit of the Company’s annual accounts and consolidated annual statements
0.8
0.8
Fees payable for audit-related services
—
—
Total for statutory audit services
0.8
0.8
Fees payable for the half-year review of the condensed financial statements
0.1
0.1
Total for non-audit-related services
0.1
0.1
For details on employee numbers and employee costs, please see note 27.
146 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
4 Finance income and finance cost
2026 2025
£m £m
Bank interest income
8.5
7.3
Lease liability interest cost
(2.1)
(2.0)
5 Income tax
The major components of the income tax expense for the years ended 31 July 2026 and 31 July 2025 are:
2026 2025
£m £m
Consolidated statement of profit or loss
Current income tax charge in the year
54.9
44.1
Adjustment in respect of current income tax of previous years
0.7
(0.3)
Foreign tax relief/other relief
(0.6)
(0.4)
Foreign tax suffered
0.5
0.4
Total current income tax charge
55.5
43.8
Deferred tax
Current year
(2.9)
1.1
Adjustments in respect of prior periods
(0.1)
0.3
Deferred tax charge
(3.0)
1.4
Total tax charge
52.5
45.2
Reconciliation of total tax charge
Reconciliation of tax expense and accounting profit multiplied by the Group’s domestic tax rate for 2026
and 2025:
Profit on ordinary activities before taxation
202.8
178. 2
Profit on ordinary activities before taxation multiplied by the standard rate of UK corporation tax of 25%
(2025: 25%)
50.7
44.6
Effects of:
Non-deductible expenses
1.3
0.6
Adjustment to previous periods
0.6
—
Share options
(0.1)
—
1.8
0.6
Income tax charge reported in profit or loss
52.5
45.2
In the year ended 31 July 2026, £0.1m (2025: £0.1m) of current tax was credited to equity and £0.6m (2025: £0.2m) of deferred tax
was credited to equity.
The Group has assessed its exposure to the OECD Pillar Two global minimum tax rules for the year ended 31 July 2026. As the
Irish permanent establishment failed the Transitional CbCR Safe Harbour assessment in FY2025, a full GloBE calculation was performed
for FY2026. Based on the assessment performed, the effective tax rate attributable to the Irish permanent establishment exceeds
the 15% minimum tax rate required under Pillar Two. As a result, no Pillar Two Top-up Tax liability arises in respect of Ireland and
no Pillar Two provision has been recognised in these financial statements.
6 Dividends
2026 2025
£m £m
Declared and paid during the year
Special dividend on ordinary shares (16.1p per share (2025: 20.9p))
32.2
41.8
Final dividend on ordinary shares (20.4p per share (2025: 18.1p))
40.8
36.1
Interim dividend on ordinary shares (9.9p per share (2025: 8.9p))
19.5
17. 8
92.5
95.7
A final dividend of 21 .6p per share has been recommended by the Directors and if approved by shareholders will be paid on
21 December 2026. The final ordinary dividend will be payable to shareholders whose names are on the register at the close
of business on 13 November 2026. Shares in the Company will be quoted ex-dividend on 12 November 2026. The last day for
dividend reinvestment plan (‘DRIP’) elections is 30 November 2026.
The Board recommends the final dividend for shareholders’ approval.
147Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
6 Dividends continued
Softcat’s ordinary dividend policy remains a progressive one which targets an annual dividend of between 40% and 50% of the
Group’s profits after tax in each financial year before any exceptional items. In determining the level of dividend in any year in
accordance with the policy, the Board considers a number of other factors that influence the proposed dividend, which include
but are not limited to:
• the level of available distributable reserves in the Company;
• future cash commitments and investment needs to sustain the long-term growth prospects of the business; and
• potential strategic opportunities.
Softcat’s constitution does not limit or oblige the Group to any minimum or maximum dividend payments. However, no dividend
may exceed the amount recommended by the Directors and all dividends shall be paid in accordance with any relevant legislation.
The Audit and Risk Committee on behalf of the Board reviews the distributable reserves of the Group as part of its half-year and
full-year reviews. The Board then considers the Audit and Risk Committee’s review as part of its process to approve or
recommend dividends.
Softcat intends to continue to fund its dividends through the cash generated by the business. Details of the Group’s continuing
viability and going concern can be found on page 63 and pages 132 to 134 respectively.
7 Property, plant and equipment
Freehold Fixtures,
land and Building Computer fittings and Motor
buildings improvements equipment equipment vehicles Total
Note £m £m £m £m £m £m
Cost
At 1 August 2024
3.4
9.1
2.6
5.5
0.6
21.2
Additions
—
8.1
1.8
1.9
—
11.8
Acquired through business combinations
10
—
—
—
0.1
—
0.1
Disposals
—
(1.3)
—
(0.8)
—
(2.1)
At 31 July 2025
3.4
15.9
4.4
6.7
0.6
31.0
Additions
—
3.7
1.7
0.6
—
6.0
Disposals
—
(3.0)
—
(0.2)
—
(3.2)
At 31 July 2026
3.4
16.6
6.1
7.1
0.6
33.8
Depreciation
At 1 August 2024
0.3
5.4
2.1
3.3
0.3
11.4
Disposals
—
(1.2)
—
(0.5)
—
(1.7)
Impairment charge
1.3
—
—
—
—
1.3
Charge for the year
0.1
1.5
0.6
0.7
0.2
3.1
At 31 July 2025
1.7
5.7
2.7
3.5
0.5
14.1
Disposals
—
(2.8)
—
(0.1)
—
(2.9)
Charge for the year
0.1
1.9
1.1
1.0
0.1
4.2
At 31 July 2026
1.8
4.8
3.8
4.4
0.6
15.4
Net book value
At 31 July 2026
1.6
11.8
2.3
2.7
—
18.4
At 31 July 2025
1.7
10.2
1.7
3.2
0.1
16.9
Additions in the year related to the new office fit outs in the year.
Freehold land amounting to £1.4m (2025: £1.4m) has not been depreciated.
There is no material difference between the carrying and fair value of the underlying assets as at both 31 July 2026 and 31 July 2025.
As at 31 July 2026 and 31 July 2025, Clydesdale Bank Plc held a fixed and floating charge over certain assets held by the Group,
in respect of secured liabilities/debenture.
148 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
8 Right-of-use assets and lease liabilities
Leases – as a lessee
Softcat has lease contracts for various offices across the country and overseas used for its operations. Property leases generally
have lease terms of between three and ten years. A number of these contracts include extension and termination options which
are discussed below.
Softcat also has lease contracts for electric vehicles to facilitate an employee benefit programme, which generally have lease
terms of between two and five years.
Set out below are the carrying amounts of right-of-use assets recognised and movements during the year:
2026 2025
Note £m £m
Opening right-of-use asset as at 1 August
31.8
10.1
Lease additions and modifications
5.4
27. 6
Acquired through business combinations
10
—
1.1
Disposals
—
(3.2)
Depreciation
(4.0)
(3.8)
Closing right-of-use asset as at 31 July
33.2
31.8
The weighted average incremental borrowing rate as used for the year is 5.6% (2025: 4.8%).
Set out below are the carrying amounts of lease liabilities included under current and non-current liabilities and the movements
during the year:
2026 2025
Note £m £m
Opening lease liability as at 1 August
35.2
10.4
Lease additions and modifications
5.4
27. 6
Acquired through business combinations
10
—
1.1
Disposals
—
(3.5)
Accretion of interest
2.1
2.0
Payments
(4.8)
(2.4)
Closing lease liability as at 31 July
37.9
35.2
Split as:
Short term
5.6
4.3
Long term
32.3
30.9
Lease additions in the year related to new property and electric vehicle leases.
Softcat had no variable lease expenses charged or income from sub-leases credited to the Consolidated statement of profit
or loss and other comprehensive income, nor any sale and leaseback transactions.
Softcat has several lease contracts that include termination options. These options are negotiated by management to provide
flexibility in managing the leased asset portfolio to align to business needs. Management exercises judgement in determining
whether these options are reasonably certain to be exercised.
As at 31 July 2026, the undiscounted potential future rental payments relating to periods following the exercise date of termination
options that are not included in the lease term were £Nil (2025: £Nil). The total value of lease charges for low-value and short-term
leases charged to the Consolidated statement of profit or loss and other comprehensive income for the year was £0.4m (2025: £0.3m).
149Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
9 Intangible assets
Software
Customer under Computer
Goodwill relationships Brands development software Total
Note £m £m £m £m £m £m
Cost
At 1 August 2024
—
—
—
3.8
12.0
15.8
Additions
—
—
—
0.7
2.7
3.4
Acquired through business combinations
10
6.7
1.9
0.5
—
—
9.1
Reclassifications
—
—
—
(3.8)
3.8
—
Disposals
—
—
—
—
(0.4)
(0.4)
At 31 July 2025
6.7
1.9
0.5
0.7
18.1
27.9
Additions
—
—
—
0.6
—
0.6
Reclassifications
—
—
—
(0.7)
0.7
—
At 31 July 2026
6.7
1.9
0.5
0.6
18.8
28.5
Amortisation
At 1 August 2024
—
—
—
—
4.2
4.2
Charge for the year
—
0.2
0.1
—
3.3
3.6
Disposals
—
—
—
—
(0.5)
(0.5)
At 31 July 2025
—
0.2
0.1
—
7.0
7.3
Charge for the year
—
0.5
0.2
—
3.7
4.4
At 31 July 2026
—
0.7
0.3
—
10.7
11.7
Net book value
At 31 July 2026
6.7
1.2
0.2
0.6
8.1
16.8
At 31 July 2025
6.7
1.7
0.4
0.7
11.1
20.6
Software under development capitalised relates to enhancements to existing capitalised software, along with new systems being
designed and built internally.
The material asset included within computer software relates to the enterprise resource planning (‘ERP’) system that went live in
FY2022. The net book value on this asset as at the end of the year was £3.8m (2025: £5.3m). The remaining useful economic life
is three years.
The amortisation of intangible assets is included in administrative expenses within the Consolidated statement of profit or loss
and other comprehensive income. See note 3.
Goodwill
An impairment review has been performed over the goodwill attributable to the Group’s Oakland business. The impairment
review has been based on the value in use of the Oakland cash-generating unit, which was acquired in FY2025. In assessing value
in use, the impairment review draws on the business’s three-year plan. Post-acquisition the business performed broadly in line
with expectations. Other key assumptions in the cash flow projections are those regarding revenue growth and EBITDA margins.
Long-term growth rates are set no higher than the long-term economic growth projections of the UK, which is where the business
operates. Management applies pre-tax discount rates in the value in use estimation that reflect current market assessments of the
time value of money and the risks specific to the CGUs and businesses under review. The discount rates and long-term growth
rates applied in the annual impairment reviews conducted in the current and prior year are as follows:
2026
2025
Long-term Long-term
growth rate
Discount rate
growth rate
Discount rate
Oakland
2.0%
10.2%
2.0%
12.5%
For the year ended 31 July 2026, no impairment has been recognised against the goodwill. The valuation based on the current
three-year plan results in a recoverable amount that exceeds the asset value, with significant headroom available.
10 Business combinations
Acquisitions in the prior year:
On 4 April 2025, the Group acquired 100% of the share capital of Oakland Group Services Limited, a non-listed company based in
the United Kingdom and specialising in the provision of data platform, data strategy, data governance, data analytics and artificial
intelligence consultancy. The Group acquired Oakland Group Services Limited because it significantly enhances the Group’s
capability in providing these services to existing and new customers.
The business was acquired for a total cash consideration of £8.0m with total identifiable net assets of £2.7m, generating goodwill
of £6.7m.
150 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governance
Strategic report
10 Business combinations continued
Acquisitions in the prior year: continued
The fair value of the identifiable assets and liabilities of Oakland Group Services Limited as at the date of acquisition was:
Fair value
recognised on
acquisition
Notes £m
Non-current assets
Property, plant and equipment
7
0.1
Right-of-use assets
8
1.1
Intangible assets
9
2.4
Investments
0.1
3.7
Current assets
Trade and other receivables
12
2.0
Cash and cash equivalents
17
0.6
2.6
Total assets
6.3
Current liabilities
Trade and other payables
14
(1.8)
Lease liabilities
8
(0.3)
(2.1)
Non-current liabilities
Deferred tax liability
18
(0.7)
Lease liabilities
8
(0.8)
(1.5)
Total liabilities
(3.6)
Total identifiable net assets at fair value
2.7
Goodwill on acquisition
6.7
Consideration transferred settled in cash
(8.0)
Cash and cash equivalents acquired
0.6
Net cash outflow on acquisition
(7.4)
The purchase agreement included additional contingent consideration with service conditions and contingent consideration
without service conditions. The additional contingent consideration without service conditions of up to £1.6m is payable only
if the average profit performance for Oakland’s 2026, 2027 and 2028 financial years exceeds targeted levels agreed by both
parties. The additional contingent consideration will be payable on 31 March 2027 and 31 March 2028. The additional contingent
consideration liability recognised represents the present value of the Group’s probability-weighted estimate of the cash outflow.
It reflects management’s probability-weighted estimate of achieving the base case, downside case and upside case targets. The
liability for additional contingent consideration with service conditions is not classified as consideration transferred under IFRS 3,
and is disclosed as other employment costs (Note 27).
As part of the acquisition, the Group obtained a minority equity interest in a private limited company. The investment does not
provide the Group with control or significant influence over the investee and has therefore been recognised as a financial asset.
11 Inventories
2026 2025
£m £m
Finished goods and goods for resale
12.2
151.9
The decrease in inventories at the year end is predominantly driven by the prior year end consisting of stock held and in transit for
a specific customer order yet to be delivered. As control of the goods had not passed to the customer at the year end, the revenue
and cost of sale were not recognised.
The amount of any write down of inventory recognised as an expense in the year was £Nil (2025: £Nil).
151Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
12 Trade and other receivables
2026 2025
£m £m
Trade receivables
737.8
547.4
Provision against receivables
(7.8)
(4.5)
Net trade receivables
730.0
542.9
Unbilled receivables
83.8
59.4
Prepayments
11.9
10.3
Accrued income
28.1
17.6
Deferred costs
40.5
82.9
894.3
713.1
The decrease in deferred costs is predominantly driven by the prior year end consisting of a specific order where Softcat
had settled the purchase invoice, the supplier had not yet shipped the goods and Softcat had not yet fulfilled their contractual
obligation to the customer at the year end.
The provision against receivables follows the expected credit loss model under IFRS 9. The Directors consider that the carrying
amount of trade and other receivables approximates to their fair value.
The ageing profile of trade receivables was as follows:
Related Related
2026 provision Net 2025 provision Net
£m £m £m £m £m £m
Current
599.2
(5.1)
594.1
425.8
(2.3)
423.5
0–30 days
98.6
(0.7)
97.9
82.5
(0.7)
81.8
31–60 days
21.4
(0.3)
21.1
18.6
(0.2)
18.4
61–90 days
7.7
(0.2)
7.5
7.9
(0.3)
7.6
Over 90 days
10.9
(1.5)
9.4
12.6
(1.0)
11.6
Total due
737. 8
(7.8)
730.0
547.4
(4.5)
542.9
The Group provides against its trade receivables using the forward-looking expected credit loss model under IFRS 9. An impairment
analysis is performed at each reporting date. Provisions against future recoverability are set to reflect probability-weighted outcomes,
analysis of prior events and current conditions. Further details on how the Group manages its credit risk can be found in note 24.
Movement in the provision for trade receivables was as follows:
2026 2025
£m £m
Balance at beginning of year
4.5
3.1
Increase for trade receivables regarded as potentially uncollectable
5.3
3.1
Decrease in provision for trade receivables recovered, or written off, during the year
(2.0)
(1.7)
Balance at end of year
7.8
4.5
Set out below is the information about the credit risk exposure on Softcat’s trade receivables:
Current <30 days 31–60 days 61–90 days >91 days Total
31 July 2026 £m £m £m £m £m £m
Expected credit loss rate
0.85%
0.78%
1.40%
2.37%
13.50%
1.06%
Estimated total gross carrying amount at default
599.2
98.6
21.4
7.7
10.9
737.8
Expected credit loss
(5.1)
(0.7)
(0.3)
(0.2)
(1.5)
(7. 8)
Current <30 days 31–60 days 61–90 days >91 days Total
31 July 2025 £m £m £m £m £m £m
Expected credit loss rate
0.54%
0.83%
0.83%
3.75%
7.90%
0.81%
Estimated total gross carrying amount at default
425.8
82.5
18.6
7.9
12.6
547.4
Expected credit loss
(2.3)
(0.7)
(0.2)
(0.3)
(1.0)
(4.5)
Unbilled receivables and accrued income have been reviewed by management and have been determined to have an immaterial
impact on our expected credit losses. The Group does not hold collateral as security.
As part of our assessment of expected credit losses, we assess for specific potentially uncollectable debt as well as wider
macro-economic factors that may require provision. See note 24 for details on how the Group approaches its exposure to credit risk.
152 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
13 Contract fulfilment assets
2026 2025
£m £m
Contract fulfilment assets
—
72.6
The decrease in contract fulfilment assets at the year end is driven by a specific order in the prior year end where Softcat had
delivered goods to the customer but had not yet met the revenue recognition criteria under IFRS 15.
14 Trade and other payables
2026 2025
£m £m
Trade payables
476.0
285.9
Other taxes and social security
16.6
20.8
Accruals
195.7
163.9
Other creditors
—
0.8
688.3
471.4
The Directors consider that the carrying amount of trade and other payables approximates to their fair value.
Softcat benefits from a strong credit profile and established relationships with technology vendors and other suppliers. Certain
suppliers provide trade credit directly, while others choose to sell receivables arising from customer transactions to financial
institutions, which subsequently manage collections. These arrangements are standard industry practice and do not alter the
underlying commercial terms agreed with Softcat, with payment terms typically ranging from 30 to 60 days.
For a supplier that participates in such programmes, Softcat’s involvement is generally limited to receiving payment instructions
and settling invoices in accordance with the original contractual terms. The arrangement is established by the supplier as part of
their wider customer and reseller programmes and was not initiated or negotiated by Softcat to obtain extended payment terms
or additional financing benefits.
Management has assessed the accounting and presentation of these arrangements based on their specific terms and conditions.
Following this assessment, Softcat has concluded that the arrangements do not result in a substantive change to the nature of
the related liabilities, payment terms, or the Group’s exposure to liquidity risk. Accordingly, the Group has determined that the
arrangements do not have a material impact on its working capital management and that the additional disclosure requirements
of IFRS 7 and IAS 7 in respect of supplier finance arrangements are not material to the Group.
15 Provisions
Legal and
Property other Total
£m £m £m
At 1 August 2025
—
—
—
Reclassifications from accruals
1.3
1.4
2.7
Charge recognised in profit or loss
0.9
8.8
9.7
Utilised during the year
(0.6)
(0.9)
(1.5)
At 31 July 2026
1.6
9.3
10.9
The reclassification from accruals relates to provisions previously reported within accruals and are presented separately in the
current year.
The legal and other provisions relate to customer, supplier, employee and other related matters.
16 Contract liabilities
2026 2025
£m £m
Deferred income
75.2
346.5
Deferred income is split as follows:
2026 2025
£m £m
Short-term deferred income
59.4
333.2
Long-term deferred income
15.8
13.3
75.2
346.5
153Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
16 Contract liabilities continued
Contract balances
Deferred income includes short-term and long-term goods or services to be delivered to a customer by Softcat for which there is
a contractual obligation arising from receipt of consideration or amounts due from the customer. During the current year, £333.2m
(2025: £32.0m) has been recognised in revenue resulting from these contract liabilities existing as at 31 July 2025. As at 31 July 2026,
£61.9m remains on the Consolidated statement of financial position as a contract liability resulting from transactions arising from
the year to 31 July 2026. Softcat expects that £59.4m of the balance as at 31 July 2026 will be released in FY2027 with the balance
released within two to five years of the end of FY2026.
17 Cash and cash equivalents
2026 2025
£m £m
Cash at bank and in hand
199.9
182.3
Cash and cash equivalents comprise cash at bank and cash in hand. Cash at bank earns interest at floating rates based on daily
bank deposit rates. All cash held is accessible and is not restricted for any period of time.
18 Deferred tax
The deferred tax asset is made up as follows:
2026 2025
£m £m
Accelerated capital allowances
(2.3)
(2.1)
Share-based payments
5.7
2.7
Other temporary differences
1.4
0.7
Intangibles acquired in the year
(0.4)
(0.5)
Deferred tax assets
4.4
0.8
2026 2025
£m £m
Reconciliation of deferred tax asset
Balance at beginning of year
0.8
2.6
Adjustment in respect of prior years
0.1
(0.3)
Profit and loss account
2.9
(1.1)
Credit to equity
0.6
0.2
Movement arising from the acquisition of business
—
(0.6)
Balance at end of year
4.4
0.8
The Group recognises all deferred tax movements in the year within the income statement, except for £0.6m credited (2025: £0.2m
credited) to equity in relation to deferred tax movements on share-based payments.
The Group offsets tax assets and liabilities if and only if it has a legally enforceable right to set off current tax assets and current
tax liabilities and the deferred tax assets and deferred tax liabilities relate to income taxes levied by the same tax authority.
2026 2025
Income Income
statement SOCIE Total statement SOCIE Total
£m £m £m £m £m £m
Current tax
Movement in respect of prior years
0.7
—
0.7
(0.3)
—
(0.3)
Movement in respect of current year
54.8
(0.1)
54.7
44.2
(0.1)
44.1
Total current tax
55.5
(0.1)
55.4
43.9
(0.1)
43.8
Deferred tax
Movement in respect of prior years
(0.1)
—
(0.1)
0.3
—
0.3
Movement in respect of current year:
Share options
(2.4)
(0.6)
(3.0)
(0.3)
(0.2)
(0.5)
Fixed assets
0.1
—
0.1
1.3
—
1.3
Other temporary differences
(0.6)
—
(0.6)
—
—
—
Total deferred tax
(3.0)
(0.6)
(3.6)
1.3
(0.2)
1.1
Total tax
52.5
(0.7)
51.8
45.2
(0.3)
44.9
154 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
19 Pension and other post-retirement benefit commitments
Defined contribution pension scheme
The Group operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the
Group in an independently administered fund. The pension cost charge represents contributions payable by the Group to the
fund. At the year end, pension contributions of £1.3m (2025: £1.1m) were outstanding.
2026 2025
£m £m
Contributions payable by the Group for the year
5.9
5.0
20 Share capital
Authorised share capital
In accordance with the Companies Act 2006, the Company no longer has authorised share capital. The Company’s Articles of
Association have been amended to reflect this change.
2026 2025
£m £m
Allotted and called up
196,891,493
(2025: 199,946,262) ordinary shares of 0.05p each
0.1
0.1
18,933
(2025:
18,933) deferred shares of 1p each
—
—
0.1
0.1
Note:
At 31 July 2026 deferred shares had an aggregate nominal value of £189.33 (2025: £189.33).
In the year ended 31 July 2026, 244,801 (2025: 146,211) new ordinary shares were issued to satisfy the exercise of share options
and 52,591 ordinary shares (2025: 35,590) were issued to satisfy exercises under the Deferred Share Bonus Plan.
On 7 January 2026 the Group entered into an irrevocable non-discretionary share buyback programme up to a maximum of
£45.0m. The share repurchase scheme commenced on 8 January 2026, with 3,352,161 shares repurchased and cancelled in the
year for a total consideration of £45.0m (including stamp duty and commission). The Group completed the share buyback process
on 13 February 2026.
No issued ordinary shares of 0.05p each were unpaid at 31 July 2026 (2025: £Nil unpaid).
All ordinary shares rank pari passu in all respects.
Deferred shares do not have rights to dividends and do not carry voting rights.
Own share transactions
In the year ended 31 July 2026, the SIP Trust returned £Nil (2025: £Nil) to the Group through share recycling.
21 Earnings per share
2026 2025
p p
Earnings per share
Basic
75.8
66.6
Diluted
75.3
66.2
The calculation of the basic earnings per share and diluted earnings per share is based on the following data:
2026 2025
£m £m
Earnings
Earnings for the purposes of earnings per share, being profit for the year
150.3
133.0
The weighted average number of shares is given below:
2026 2025
m m
Number of shares used for basic earnings per share
198.3
199.7
Number of shares expected to be issued at nil consideration following exercise of share options
1.3
1.2
Number of shares used for diluted earnings per share
199.6
200.9
155Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
22 Notes to the Consolidated statement of cash flows
Reconciliation of operating profit to net cash inflow from operating activities
2026 2025
£m £m
Operating profit
196.4
172.9
Depreciation of property, plant and equipment
4.2
3.1
Depreciation of right-of-use assets
4.0
3.8
Amortisation of intangibles
4.4
3.6
Impairment of property, plant and equipment
—
1.3
Loss on disposal of property, plant and equipment
0.3
0.4
Gain on disposal of right-of-use assets
—
(0.3)
Dividend equivalents paid
(0.1)
(0.1)
Acquisition associated costs
—
0.7
(Gain)/loss on foreign exchange
(3.1)
2.7
Cost of equity-settled employee share schemes
13.6
4.2
Operating cash flow before movements in working capital
219.7
192.3
Decrease/(increase) in inventory
139.7
(149.0)
Increase in trade and other receivables and contract fulfilment assets
(108.6)
(199.3)
(Decrease)/increase in trade and other payables and contract liabilities
(42.8)
343.5
Cash generated from operations
208.0
187. 5
Income taxes paid
(50.5)
(46.8)
Net cash from operating activities
157.5
140.7
23 Financial commitments
Guarantees
As at 31 July 2026 and 31 July 2025, Softcat Plc has no guarantees or other financial commitments.
24 Financial instruments and financial risk management
The Group’s principal financial liabilities comprise trade and other payables, lease liabilities, and derivative financial liabilities.
The primary purpose of these financial liabilities is to finance the Group’s operations. The Group’s principal financial assets
comprise trade and other receivables, derivative financial assets, and cash that derive directly from its operations.
Financial assets
The financial assets of the Group were as follows:
2026 2025
£m £m
Financial assets held at amortised cost:
Cash at bank and in hand
199.9
182.3
Trade and other receivables
841.8
619.9
1,041.7
802.2
Financial assets held at fair value through profit and loss:
Derivative financial assets not designated as hedging instruments
0.2
—
Financial assets held at fair value through other comprehensive income:
Derivative financial assets designated as hedging instruments
1.0
—
The Directors consider that the carrying amount for all financial assets approximates to their fair value.
156 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
24 Financial instruments and financial risk management continued
Financial liabilities
The financial liabilities of the Group were as follows:
2026 2025
£m £m
Financial liabilities held at amortised cost:
Trade payables
(476.0)
(285.9)
Accruals
(195.7)
(163.9)
Lease liabilities
(37.9)
(35.2)
(709.6)
(485.0)
Financial liabilities held at fair value through profit and loss:
Derivative financial liabilities not designated as hedging instruments
(0.2)
—
Financial liabilities held at fair value through other comprehensive income:
Derivative financial liabilities designated as hedging instruments
(0.9)
—
The Directors consider that the carrying amount of financial liabilities (excluding lease liabilities) approximates to their fair value.
Financial risk management
The Group is exposed to interest rate risk, foreign currency risk, credit risk and liquidity risk. The Group’s senior management
oversees the management of these risks and ensures that the Group’s financial risk taking is governed by appropriate policies
and procedures and that financial risks are identified, measured and managed in accordance with Group policies and Group
risk appetite. During the year, no external debt was required. The Group entered into a revolving credit facility in the year,
however as at 31 July 2026, this had not been drawn down upon.
The Board of Directors reviews and agrees the policies for managing each of these risks, which are summarised below:
Interest rate risk
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in
market interest rates. At the year end, the Group has no borrowings and therefore the exposure to interest rate risk is limited
to the rates received as interest income on cash deposits. The Group accepts the risk of losing interest on deposits. Due to the
limited exposure to interest rate risk, no sensitivity analysis has been prepared.
Foreign currency risk
The Group is exposed to foreign exchange risk primarily on USD-denominated purchases. To manage this risk, the Group enters
into forward foreign exchange contracts to hedge forecast cash outflows. The objective of the hedging programme is to reduce
variability in forecast sterling-equivalent foreign currency cash flows arising from movements in exchange rates. Hedges are
generally executed in advance of the forecast exposure in line with the Group’s treasury policy and are designated as cash flow
hedges under IFRS 9.
The fair values of cash flow hedging instruments are presented as derivative financial assets and derivative financial liabilities
on the balance sheet.
The Group uses foreign exchange forward contracts to hedge foreign currency risk arising on forecast and contracted foreign
currency cash flows. These are used both in a rolling cash flow hedging programme, currently focused on forecast USD cash
outflows, and in transactional hedges for specific larger or longer-dated exposures.
The designated hedged risk is the foreign currency risk component of the forecast or contracted foreign currency cash flows.
This component represents the variability in sterling-equivalent cash flows arising from movements in the relevant foreign exchange
rate, principally GBP/USD. The Group determines this risk component by reference to forecast and contracted purchases denominated
in foreign currencies and measures it using observable spot and forward exchange rates. The fair value of derivative financial
instruments is classified as level 2 in accordance with IFRS 13. The designated risk component relates only to the foreign exchange
element of the overall purchase cash flow. Other factors that may affect the total purchase cost, including supplier pricing,
product mix, volumes, rebates and other commercial factors, are not designated as part of the hedged item.
The Group determines the economic relationship between the hedged item and the hedging instrument by comparing their
critical terms, including the amount, maturity, timing and currency, and by assessing whether they are expected to offset each
other in response to the same foreign exchange risk. The hedge ratio reflects the quantity of exposure that the Group actually
hedges and the quantity of forward contracts used for that purpose, and is typically 1:1. Sources of hedge ineffectiveness include
changes in the timing or amount of the forecast cash flows, differences in critical terms between the hedged item and the
hedging instrument, and changes in credit risk. Ineffectiveness is recorded within the consolidated statement of profit and loss
and other comprehensive income as administrative expenses.
157Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
24 Financial instruments and financial risk management continued
Financial risk management continued
Foreign currency risk continued
Details of the Group’s undiscounted contractual future cash flows are detailed below:
Less than More than Total at
3 months 3–6 months 6 months 31 July 2026
Notional principal amounts
Average rate
millions millions millions millions
FX forwards designated as cash flow hedges – buy USD/sell GBP
1.34
$89.3
$8.9
$66.1
$164.3
FX forwards designated as cash flow hedges – buy GBP/sell USD
0.77
—
£1.4
£18.4
£19.8
A schedule of movements recorded in the cash flow hedge reserve is shown below:
2026 2025
£m £m
At 1 August
(0.3)
(0.3)
Recognised in other comprehensive income
Gains recognised in OCI on cash flow hedges
1.0
—
Amounts reclassified from cash flow hedge reserve to profit or loss – hedged item affected profit or loss
(0.7)
—
At 31 July
—
(0.3)
Details of the material foreign currencies in which the Group’s trade receivables, cash and cash equivalents, and trade payables
are denominated are set out below:
2026
2025
USD EUR USD EUR
£m £m £m £m
Trade receivables
114.6
23.3
52.6
16.3
Cash and cash equivalents
26.5
14.7
25.9
1.8
Trade payables
(148.7)
(18.6)
(87.1)
(10.7)
(7.6)
19.4
(8.6)
7.4
The following table demonstrates the profit before tax sensitivity to possible changes in currency exchange rates with GBP, all other
variables held constant.
2026
2025
USD EUR USD EUR
£m £m £m £m
5% increase in rate
0.4
(0.9)
0.4
(0.4)
5% decrease in rate
(0.4)
1.0
(0.5)
0.4
Credit risk
Credit risk is the risk that a counterparty will not meet its obligations under a financial instrument or customer contract, leading
to a financial loss. The Group is exposed to credit risk from its operating activities (primarily trade receivables and committed
customer orders awaiting fulfilment) and from its financing activities, including deposits with banks and financial institutions.
158 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
24 Financial instruments and financial risk management continued
Financial risk management continued
Trade receivables
Credit risk from trade receivables is managed in accordance with the Group’s established policy, procedures and control relating to
customer credit risk management. A customer’s credit quality is assessed based on an extensive credit rating scorecard as well as
third-party inputs and individual credit limits are defined in accordance with this assessment. The assessment also incorporates the
consideration of the length of the exposure which is especially relevant for orders with longer lead times or multi-year commitments.
The Company operates a trade credit insurance policy providing the Group with insurance coverage over approved customer
balances, within policy parameters.
Outstanding customer receivables are regularly monitored. At 31 July 2026, the Group had 1,114 customer accounts (2025:
897 customers) that owed the Group more than £100,000 each. These accounts accounted for approximately 9% (2025: 8%) of
the total number of receivable accounts and 83% (2025: 80%) of the total value of amounts receivable. There were 118 customers
(2025: 70 customers) with balances greater than £1,000,000 accounting for approximately 1% (2025: 1%) of the total number of
receivable accounts and 45% (2025: 36%) of the total value of amounts receivable. There were 5 customers (2025: 2 customers)
with balances greater than £10,000,000 accounting for approximately 0.04% (2025: 0.02%) of the total number of receivable
accounts and 11% (2025: 6%) of the total value of amounts receivable.
The Group continues to monitor the impact of the current macro-economic environment, for example the low GDP growth,
inflationary and higher interest rate environments, and how this impacts our customer base. The receivables balance continues
to be well diversified and individual customers typically represent a very small proportion of the outstanding balance.
The requirement for impairment is analysed at each reporting date. The calculation is based on actual incurred historical data and
expected credit losses. The maximum exposure to credit risk at the reporting date is the carrying value of each class of financial
assets. The Group does not hold collateral as security. The Group has evaluated the concentration of risk with respect to trade
receivables, as there is limited reliance on single or few customers; instead, sales are typically small in size but large in volume
as is the number of customers; therefore, the Group considers concentration risk to be low. This is reflected by the fact that as
at 31 July 2026, no more than 2.7% (2025: 3.3%) of receivables are due from any one customer.
The Group provides against its customer credit exposure using the forward-looking expected credit loss model under IFRS 9.
Financial instruments and cash deposits
Credit risk from cash balances with banks and financial institutions is managed in accordance with Group policy. The Group has
significant cash reserves which are accessible immediately and without restriction. Credit risk with respect to cash deposits is
managed by carefully selecting the institutions with which cash is deposited and spreading its deposits across more than one
such institution to ease concentration risk. Cash balances are only held across a number of financial institutions and only with
financial institutions with a credit rating at or above investment grade. Credit ratings are reviewed on a regular basis.
Liquidity risk
The Group generates positive cash flows from operating activities and these fund short-term working capital requirements.
The Group aims to maintain significant cash reserves and none of its cash reserves are subject to restrictions. Access to cash
is not restricted and all cash balances could be drawn upon immediately if required. The Board carefully monitors the levels
of cash deposits and is comfortable that for normal operating requirements, no external borrowings are currently required.
The following table details the Group’s remaining contractual maturity for its financial liabilities based on undiscounted
contractual payments:
Within 1 year 1 to 2 years 2 to 5 years Over 5 years Total
£m £m £m £m £m
2026
Trade payables
(476.0)
—
—
—
(476.0)
Accruals
(195.7)
—
—
—
(195.7)
Lease liabilities
(5.6)
(5.1)
(11.7)
(25.2)
(47.6)
(677.3)
(5.1)
(11.7)
(25.2)
(719.3)
2025
Trade payables
(285.9)
—
—
—
(285.9)
Accruals
(163.9)
—
—
—
(163.9)
Lease liabilities
(4.3)
(4.3)
(12.2)
(24.7)
(45.5)
(454.1)
(4.3)
(12.2)
(24.7)
(495.3)
In both the current year and the prior year, materially all of the financial liabilities above, other than lease liabilities, have a
contractual settlement date of between zero and three months.
159Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
24 Financial instruments and financial risk management continued
Capital risk management
The Group manages its capital to ensure that it will be able to continue as a going concern while also maximising the operating
potential of the business. The capital structure of the Group consists of equity attributable to equity holders of the Group,
comprising issued capital, reserves and retained earnings as disclosed in the Consolidated statement of changes in equity.
The Group is not subject to externally imposed capital requirements.
25 Capital commitments
At 31 July 2026, the Group had £Nil capital commitments (2025: £Nil).
26 Directors’ remuneration
2026 2025
£m £m
Remuneration for qualifying services
3.7
2.9
Company pension contributions to defined contribution schemes
—
—
3.7
2.9
During the year ended 31 July 2026, the Directors of the Group were awarded a total of 165,915 LTIP shares (2025: 90,570) at
an average exercise price of £Nil (2025: £Nil) and 47,177 shares (2025: 31,593) under the FY2017 Deferred Share Bonus Plan.
The number of Directors for whom retirement benefits are accruing under defined contribution schemes amounted to two (2025: two).
The number of Directors who are entitled to receive shares under long-term incentive schemes during the year was two (2025: two).
Gains on share options exercised in the year were £1.4m (2025: £1.3m).
Share-based payment charges include £2.1m (2025: £0.8m) in respect of Directors.
For further information on Directors’ remuneration, please also see pages 94 to 112.
27 Employees
Number of employees
The average monthly number of employees (including Directors) during the year was:
2026 2025
Number Number
Sales
1,875
1,751
Services
525
436
Administration
525
452
2,925
2,639
Employment costs
2026 2025
£m £m
Salaries, commissions and bonus
254.7
207.1
Social security costs
36.9
26.9
Other pension costs
5.9
5.0
Other employment costs
2.4
1.0
Employment costs – subtotal
299.9
240.0
Share option charge
13.6
4.2
Total employment costs including share option charge
313.5
244.2
Other employment costs include £2.4m (2025: £1.0m) related to the contingent consideration liability related to Oakland Group
Services Limited. The contingent consideration liability recognised represents the present value of the Group’s probability-
weighted estimate of the cash outflow. It reflects management’s probability-weighted estimate achieving the base case,
downside case and upside case targets.
160 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
28 Share option schemes
The Group operates a Long Term Incentive Plan (‘LTIP’) for Executive Directors and senior management and a Share Incentive Plan
(‘SIP’) for all employees.
The Group recognised the following expenses related to equity-settled share-based payment transactions:
2026 2025
£m £m
Free share award
8.6
—
LTIP
5.0
4.2
Share option charge
13.6
4.2
Employer’s National Insurance contributions payable on all plans
2.2
0.9
Share option charge including employer’s National Insurance
15.8
5.1
All options vest at the end of the vesting period relating to that option or on the occurrence of a contingent event. This includes
substantial sale or substantial business asset sale. If the options remain unexercised after a period of ten years from the date
of grant, the options expire. Furthermore, the vesting of these share options is dependent on continued employment.
Following the public listing of shares in the Company, share options become readily convertible assets for which the Group is
liable for employer’s National Insurance contributions. The Group accrues for National Insurance contributions on a straight-line
basis from the date of award to the vesting date.
LTIP
The LTIP provides share awards to Executive Directors and senior management.
Executive Directors
Details in relation to the Softcat LTIP awards to Executive Directors are included in the Directors’ Remuneration Report on page 99.
During the year, 165,915 (2025: 90,570) share awards related to LTIP schemes were issued to two Executive Directors at £Nil
exercise price with a performance period of three years. The fair value of these awards was £2.0m (2025: £1.2m). Performance
conditions are linked to earnings per share and total shareholder return over the vesting period. The EPS linked element of the
LTIPs awarded in the year was valued using the Black-Scholes model and a Monte-Carlo simulation was used for the TSR linked
element of the award. The following assumptions were used to reach the below fair value:
31 July 2026
31 July 2025
EPS
TSR
EPS
TSR
Proportion of LTIP award
70%
30%
60%
40%
Share price at grant date (£)
14.25
14.25
16.30
16.30
Weighted average exercise price at grant date
—
—
—
—
Risk-free interest rate
3.68%
3.68%
4.70%
4.70%
Expected volatility
28%
28%
30%
30%
Dividend yield
—%
—%
—%
—%
Performance period (years)
3
3
3
3
Fair value (£)
14.25
7.71
16.30
4.14
Expected volatility has been determined using historical data reflecting share price movements covering the financial year.
During the year, 44,933 (2025: 33,591) LTIP options were exercised with an average weighted share price at the date of exercise
of £14.49 (2025: £15.22).
Deferred Share Bonus Plan
One-third of the Executive Directors’ annual bonus is paid in deferred shares unless the minimum shareholder requirements are met.
In the year, 47,177 (2025: 31,593) deferred shares relating to the 2025 Deferred Share Bonus Plan were issued to two Executive
Directors with a £Nil exercise price and a further vesting period of four years. The fair value is calculated using the share price on
the date of grant and the number of shares awarded. The fair value of deferred shares issued in the year is £0.7m (2025: £0.5m).
During the year, 52,591 (2025: 35,590) options arising from deferred share bonus plans were exercised with an average weighted
share price at the date of exercise of £14.29 (2025: £15.40).
161Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
28 Share option schemes continued
LTIP continued
Executive Directors continued
Senior management
An award of 318,696 (2025: 250,129) shares was made to members of the Executive Leadership Team and other senior management
in the year. These shares had an exercise price of £Nil at the date of grant and a performance period of three years. The fair value
of these awards was £3.8m (2025: £3.3m). As the exercise price of the options awarded in the year was £Nil, the charge has been
calculated by multiplying the number of shares issued by the share price on the date of grant, adjusted for an expected forfeiture
rate. The share price is the fair value of the equity instrument granted, which was £13.73 (2025: £15.57) at the grant date. The resultant
fair value is then recognised over the performance period.
During the year, 37,834 shares (2025: 49,684) were forfeited as members of senior management left the business prior to
completion of the vesting period.
The weighted average remaining contractual life under the exercise period of all LTIP awards is 8.33 years (2025: 8.91 years).
Share Incentive Plan (‘SIP’)
FY2015 free share award
The Group awarded free shares to its employees following the initial public offering in November 2015. Shares were allocated
to employees on the basis of length of service. Free shares awarded to an employee under the SIP were subject to a minimum
holding period of three years.
Historical employee attrition rates were used to calculate the expected number of shares expected to vest. The resulting income
statement charge was spread over the three-year vesting period with a corresponding entry in equity.
FY2026 free share award
During the year, the Group granted a one-off award of 415,700 free shares to eligible employees under the SIP. The award was
approved and communicated to employees prior to the financial year end. As there is no forfeiture provision attached to the
award, employees became unconditionally entitled to the shares in FY2026, and the full fair value of the award was recognised
as an expense during the year.
The Group recognised an equity-settled share-based payment expense of £8.6m during the year (2025: £Nil), with a
corresponding increase in equity. The shares were acquired and transferred to participants shortly after the reporting date,
though the SIP Trust was funded prior to the financial year end. Employer’s National Insurance contributions of £0.3m have also
been recognised based on the estimated future tax liability.
In addition, the Group’s voluntary partnership share purchase programme, which is open to all employees, is administered
through the SIP.
As at 31 July 2026, the SIP Trust held 583,153 (2025: 556,005) ordinary shares in the Company. The market value of the shares held
by the SIP Trust as at 31 July 2026 was £11.3m (2025: £9.1m).
The weighted average remaining contractual life of share-based payment arrangements at the year end was Nil (2025: 0.36 years).
162 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
28 Share option schemes continued
All share-based payment arrangements
The number and weighted average exercise price of all share-based payment arrangements (including LTIP) are as follows:
Weighted average No. of Weighted average No. of
exercise price shares as at exercise price shares as at
£ 31 July 2026 £ 31 July 2025
Outstanding at 1 August
—
1,259,224
—
1,138,255
Granted during the year
—
531,788
—
369,443
Forfeited during the year
—
(28,960)
—
(49,684)
Exercised during the year
—
(307, 334)
—
(198,790)
Outstanding at 31 July
1,454,718
1,259,224
Exercisable at 31 July
46,074
145,094
The fair value of share-based payment arrangements granted in the year was £6.5m (2025: £5.0m), relating entirely to Long Term
Incentive Plan awards.
The weighted average remaining contractual life of share-based payment arrangements at the year end was 7.72 years (2025: 8.00 years).
29 Post-balance sheet events
GDT acquisition
On 17 September 2026, Softcat signed an agreement to acquire General Datatech, L.P. (‘GDT’), a leading US-based, multi-vendor
IT solutions provider. The transaction is expected to close no later than the end of Q1 CY2027, subject to customary regulatory
filings and approvals. The Group is currently assessing the financial impact of the acquisition.
The consideration will be funded through a combination of cash, new debt facilities comprising a term loan and revolving credit
facility, and the gross proceeds from the issuance of 18,730,158 new ordinary shares in the capital of the Company of £354m.
The issuance of new ordinary shares took place after the reporting date and therefore has no impact on the amounts recognised
at 31 July 2026. The timing and financial effect of the term loan and revolving credit facility cannot be estimated reliably at the
date of the approval of these accounts.
Softcat is actively managing the foreign exchange exposure associated with the acquisition and subsequent to the year end, the
Group entered into a derivative financial instrument to manage the foreign currency exposure. The instrument was entered into
after the reporting date and therefore has no impact on the amounts recognised at 31 July 2026. The ultimate financial effect of
the derivative will depend on the completion of the acquisition and movements in foreign exchange rates over the term of the
instrument and therefore cannot be estimated reliably at the date of approval of these financial statements.
Dividends
A final dividend of 21.6p per share has been recommended by the Directors and if approved by shareholders will be paid on
21 December 2026. The final ordinary dividend will be payable to shareholders whose names are on the register at the close
of business on 13 November 2026. Shares in the Company will be quoted ex-dividend on 12 November 2026. The last day for
dividend reinvestment plan (‘DRIP’) elections is 30 November 2026.
163Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
30 Related party relationships and transactions
Transactions with key management personnel
The remuneration of key management personnel, which consists of persons who have been deemed to be discharging
managerial responsibilities, is set out below in aggregate for each of the categories specified in IAS 24 Related Party Disclosures.
2026 2025
£m £m
Short-term employee benefits
4.2
3.5
Key management personnel share-based payment charges
2.3
1.1
6.5
4.6
Key management personnel received a total of 235,234 share awards (2025: 134,318) at a weighted average exercise price
of £Nil (2025: £Nil).
The amounts disclosed in the table are the amounts recognised as an expense during the reporting period related to key
management personnel.
Dividends to Directors and former Directors
2026 2025
£m £m
G Watt
0.1
0.1
G Charlton
0.1
0.1
R Perriss
—
—
V Murria
—
0.1
K Mecklenburgh
—
—
J Ferguson
—
—
M Prakash
—
—
L Weedall
—
—
0.2
0.3
Vin Murria resigned as Non-Executive Director on 9 December 2024.
164 Softcat plc Annual Report and Accounts 2026
Notes to the consolidated financial statements continued
For the year ended 31 July 2026
Financial statements
Corporate governanceStrategic report
Company statement of financial position
As at 31 July 2026
Notes
2026
£m
2025
£m
Non-current assets
Property, plant and equipment D 18.3 16.7
Right-of-use assets E 32.3 30.5
Intangible assets F 8.5 11.7
Investment in subsidiaries Q 12.3 12.1
Deferred tax asset C 4.9 1.4
76.3 72.4
Current assets
Inventories G 9.7 151.9
Trade and other receivables H 860.2 721.4
Derivative financial assets 1.2 —
Contract fulfilment assets — 72.6
Income tax receivable — 1.8
Cash and cash equivalents K 188.5 158.8
1,059.6 1,106.5
Total assets 1,135.9 1,178.9
Current liabilities
Trade and other payables I (648.1) (457.4)
Contract liabilities J (57. 3) (334.9)
Provisions (10.9) —
Income tax payable (2.8) —
Derivative financial liabilities (1.1) —
Lease liabilities E (5.4) (3.9)
(725.6) (796.2)
Non-current liabilities
Contract liabilities J (13.3) (13.3)
Lease liabilities E (31.6) (30.1)
(44.9) (43.4)
Total liabilities (770.5) (839.6)
Net assets 365.4 339.3
Equity
Issued share capital M 0.1 0.1
Share premium account 5.0
5.0
Capital redemption reserve — —
Cash flow hedge reserve — (0.3)
Foreign exchange translation reserve 1.0 2.1
Retained earnings 359.3 332.4
Total equity 365.4 339.3
As permitted by Section 408 of the Companies Act 2006, the Company’s statement of profit or loss has not been included in these
financial statements.
The Company generated a profit for the year to 31 July 2026 of £150.2m (2025: £133.3m).
Dividend payments are disclosed in notes 6 and 29 to the consolidated financial statements.
The notes on pages 167 to 172 are an integral part of these financial statements.
The financial statements on pages 165 to 166 were approved by the Board of Directors and authorised for issue on 13 October 2026.
On behalf of the Board
Graham Charlton Katy Mecklenburgh
Chief Executive Officer Chief Financial Officer
Softcat plc company registration number: 02174990
165Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Company statement of changes in equity
For the year ended 31 July 2026
Equity attributable to owners of the Company
Share
capital
£m
Share
premium
account
£m
Capital
redemption
reserve
£m
Cash flow
hedge
reserve
£m
Foreign
exchange
translation
reserve
£m
Retained
earnings
£m
Total
£m
Balance at 1 August 2024 0.1 5.0 — (0.3) 2.8 290.4 298.0
Profit for the year — — — — — 133.3 133.3
Impact of foreign exchange on reserves — — — — (0.7) — (0.7)
Total comprehensive (expense)/income for the year — — — — (0.7) 133.3 132.6
Share-based payment transactions — — — — — 4.2 4.2
Dividends paid — — — — — (95.7) (95.7)
Dividend equivalents paid — — — — — (0.1) (0.1)
Tax adjustments — — — — — 0.3 0.3
Other — — — — — — —
Balance at 31 July 2025 0.1 5.0 — (0.3) 2.1 332.4 339.3
Profit for the year — — — — — 150.2 150.2
Impact of foreign exchange on reserves — — — — (1.1) — (1.1)
Net gain on cash flow hedge — — — 0.3 — — 0.3
Total comprehensive income/(expense) for the year — — — 0.3 (1.1) 150.2 149.4
Share-based payment transactions 28 — — — — 13.6 13.6
Dividends paid — — — — — (92.5) (92.5)
Share buyback —
— — — — (45.0) (45.0)
Dividend equivalents paid — — — — — (0.1) (0.1)
Tax adjustments — — — — — 0.7 0.7
Other — — — — — — —
Balance at 31 July 2026 0.1 5.0 — — 1.0 359.3 365.4
The share capital and share premium accounts represent the nominal value and premium arising on the issue of equity shares.
The reserve for own shares refers to ordinary shares held by a Share Incentive Plan (‘SIP’) Trust.
During the year ended 31 July 2026, 297,392 share options (2025: 181,801) were exercised and new shares were issued to satisfy
this exercise. Proceeds of £Nil (2025: £Nil) were realised from the exercise of these share options.
As at 31 July 2026, the SIP Trust held 106,596 shares (2025: 116,539) awarded to employees as part of the free share award,
subject to service conditions. A further 425,516 shares (2025: 388,425) were held on behalf of employees who have taken part
inthe Group’s voluntary partnership share purchase programme. The SIP also held 51,041 unallocated shares (2025: 51,041).
In the year, the Company announced and completed a Share Repurchase Programme to purchase the Company’s shares for
anaggregate value of £45.0m. The broker, J.P. Morgan Securities plc, managed the purchases on a non-discretionary basis,
purchasing shares within pre-set parameters on the open market and making their trading decisions independently of the
Company. The share repurchase scheme commenced on 8 January 2026 and completed on 13 February 2026, with 3,352,161
shares repurchased in the year for a total consideration of £44.7m plus stamp duty and commission costs of £0.3m. The purchase
has been treated as a distribution through retained earnings. All shares repurchased were subsequently cancelled.
The capital redemption reserve represents the nominal value of the share buyback completed in the year and totals £1,676 (2025: £Nil).
166 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governanceStrategic report
A. Accounting policies
A.1. Corporate information
The financial statements of Softcat plc (the ‘Company’) for the year ended 31 July 2026 were authorised for issue in accordance
with a resolution of the Directors on 13 October 2026.
Softcat plc is a public limited company incorporated and domiciled in England and Wales and whose shares are publicly traded.
The registered office is Solar House, Fieldhouse Lane, Marlow, Buckinghamshire SL7 1LW, in the United Kingdom.
The principal activity of the Company continued to be that of a value-added IT reseller and IT infrastructure solutions provider
tothe corporate and public sector markets.
The Directors of the Group manage the Group’s risks at a Group level, rather than at an individual entity level. These risks are
detailed in note 24 of the Group’s financial statements (see pages 156 to 160).
A.2. Basis of preparation
The Company’s financial statements are included in the Softcat plc (the ‘Group’) consolidated financial statements for the year
ended 31 July 2026.
The financial statements of the Company have been prepared under the historical cost convention and are presented in the
Company’s presentational and functional currency of Pounds Sterling, and all values are rounded to the nearest hundred
thousand (‘£m’) except when otherwise stated.
The following disclosure exemptions from the requirements of IFRS have been applied in the preparation of the Company
financial statements, in accordance with FRS 101:
• The requirements of IFRS 7 Financial Instruments Disclosures.
• The requirements of paragraphs 45(b) and 46 to 52 of IFRS 2 Share-based Payment.
• The requirements of paragraphs 91 to 99 of IFRS 13 Fair Value Measurement.
• The requirement in paragraph 38 of IAS 1 Presentation of Financial Statements to present comparative information in respect
of paragraph 79(a)(iv) of IAS 1 and paragraph 73(e) of IAS 16 and paragraph 118(e) of IAS 38.
• The requirements of paragraphs 10(d), 10(f), 16, 38A, 38B, 38C, 38D, 40A, 40B, 40C, 40D, 111 and 134 to 136 of IAS 1
Presentation of Financial Statements.
• The requirements of IAS 7 Statement of Cash Flows.
• The requirements of paragraphs 30 and 31 of IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors.
• The requirements of paragraphs 17 and 18A of IAS 24 Related Party Disclosures.
• The requirements in IAS 24 Related Party Disclosures to disclose related party transactions entered into between two or
moremembers of a group, provided that any subsidiary which is a party to the transaction is wholly owned by such a member.
• The requirements of paragraphs 130(f)(ii), 130(f)(iii), 134(d) to 134(f) and 135(c) to 135(e) of IAS 36 Impairment of Assets, provided
that equivalent disclosures are included in the consolidated financial statements of the group in which the entity is consolidated.
• The requirements of the second sentence of paragraph 110 and paragraphs 113(a), 114, 115, 118, 119(a) to (c), 120 to 127 and
129 of IFRS 15 Revenue from Contracts with Customers.
• The requirements of IFRS 16 Leases paragraphs 52 and 58, the second sentence of paragraph 89 and paragraphs 90, 91
and93 of IFRS 16 Leases.
Where required, equivalent disclosures are given in the consolidated financial statements of Softcat plc.
SIP Trus t
The Company operates a SIP Trust for the benefit of eligible employees. The Company recognises the assets and liabilities of this
trust as its own until such assets held vest unconditionally with identified beneficiaries. The Company meets all costs incurred by
the trust. The SIP Trust is treated as an extension of the Company and included in these Company accounts.
B. Auditor’s remuneration
2026
£m
2025
£m
Fees payable for audit-related services 0.8 0.8
Total for statutory audit services 0.8 0.8
Fees payable for the half-year review of the condensed financial statements 0.1 0.1
Total for non-audit-related services 0.1 0.1
Notes to the Company financial statements
167Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
C. Income tax
The Company recognises all deferred tax movements in the year within the income statement, except for £0.6m credited
(2025:£0.2m credited) to equity in relation to deferred tax movements on share-based payments.
Deferred tax
The deferred tax asset is made up as follows:
2026
£m
2025
£m
Accelerated capital allowances (2.3) (2.1)
Share-based payments 5.7 2.7
Other temporary differences 1.5 0.8
Deferred tax assets 4.9 1.4
2026
£m
2025
£m
Reconciliation of deferred tax asset
Balance at beginning of year 1.4 2.6
Adjustment in respect of prior years 0.1 (0.3)
Profit and loss account 2.8 (1.1)
Credit to equity 0.6 0.2
Balance at end of year 4.9 1.4
D. Property, plant and equipment
Freehold
land and
buildings
£m
Building
improvements
£m
Computer
equipment
£m
Fixtures,
fittings and
equipment
£m
Motor
vehicles
£m
Total
£m
Cost
At 1 August 2025 3.4 15.9 4.4 6.4 0.6 30.7
Additions — 3.7 1.7 0.6 — 6.0
Disposals — (3.0) — (0.2) — (3.2)
At 31 July 2026 3.4 16.6 6.1 6.8 0.6 33.5
Depreciation
At 1 August 2025 1.7 5.7 2.7 3.4 0.5 14.0
Charge for the year 0.1 1.9 1.0 1.0 0.1 4.1
Disposals — (2.8) — (0.1) — (2.9)
At 31 July 2026 1.8 4.8 3.7 4.3 0.6 15.2
Net book value
At 31 July 2026 1.6 11.8 2.4 2.5 — 18.3
At 31 July 2025 1.7 10.2 1.7 3.0 0.1 16.7
Additions in the year related to the new office fit outs in the year.
Freehold land amounting to £1.4m (2025: £1.4m) has not been depreciated.
No assets are subject to restrictions on title or are pledged as security for liabilities (2025: £Nil).
E. Right-of-use assets and lease liabilities
2026
£m
2025
£m
Opening right-of-use asset as at 1 August 30.5 10.0
Lease additions and modifications 5.4 27.4
Disposals — (3.2)
Depreciation (3.6) (3.7)
Closing right-of-use asset as at 31 July 32.3 30.5
Notes to the Company financial statements continued
168 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governanceStrategic report
E. Right-of-use assets and lease liabilities continued
2026
£m
2025
£m
Opening lease liability as at 1 August 34.0 10.3
Lease additions and modifications 5.4 27.4
Disposals — (3.5)
Accretion of interest 2.0 2.0
Payments (4.4) (2.2)
Closing lease liability as at 31 July 37.0 34.0
Split as:
Short term 5.4 3.9
Long term 31.6 30.1
Lease additions in the year related to new property and motor vehicle leases.
F. Intangible assets
Software
under
development
£m
Computer
software
£m
Total
£m
Cost
At 1 August 2024 3.8 12.0 15.8
Additions 0.7 2.7 3.4
Disposals — (0.5) (0.5)
Reclassifications (3.8) 3.8 —
At 31 July 2025 0.7 18.0 18.7
Additions 0.6 — 0.6
Reclassifications (0.7) 0.7 —
At 31 July 2026 0.6 18.7 19.3
Amortisation
At 1 August 2024 — 4.2 4.2
Disposals — (0.5) (0.5)
Charge for the year — 3.3 3.3
At 31 July 2025 — 7.0 7.0
Charge for the year — 3.8 3.8
At 31 July 2026 — 10.8 10.8
Net book value
At 31 July 2026 0.6 7.9 8.5
At 31 July 2025 0.7 11.0 11.7
Software under development capitalised relates to enhancements to existing capitalised software, along with new systems being
designed and built internally. This includes the implementation of a new IT service management and customer service system.
Please refer to note 9 of the Group notes to the consolidated financial statements for details of material assets included within
intangible assets.
G. Inventories
2026
£m
2025
£m
Finished goods and goods for resale 9.7 151.9
The decrease in inventories at the year end is predominantly driven by the prior year end consisting of stock held and in transit for
a specific customer order yet to be delivered. As control of the goods had not passed to the customer at the year end, the
revenue and cost of sale were not recognised.
The amount of any write down of inventory recognised as an expense in the year was £Nil (2025: £Nil).
169Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
H. Trade and other receivables
2026
£m
2025
£m
Trade receivables 688.1 533.2
Provision against receivables (7.8) (4.5)
Net trade receivables 680.3 528.7
Amounts owed from Group undertakings 19.2 33.7
Unbilled receivables 81.3 53.5
Prepayments 11.7 10.0
Accrued income 28.1 11. 2
Deferred costs 39.6 84.3
860.2 721.4
The provision against receivables follows the expected credit loss model under IFRS 9. The Directors consider that the carrying
amount of trade and other receivables approximates to their fair value.
I. Trade and other payables
2026
£m
2025
£m
Trade payables 441.3 285.3
Other taxes and social security 14.7 20.3
Accruals 192.1 151.0
Other creditors — 0.8
648.1 457.4
The Directors consider that the carrying amount of trade and other payables approximates to their fair value.
J. Contract liabilities
2026
£m
2025
£m
Deferred income 70.6 348.2
Deferred income is split as follows:
2026
£m
2025
£m
Short-term deferred income 57. 3 334.9
Long-term deferred income 13.3 13.3
70.6 348.2
Deferred income includes short-term and long-term goods or services to be delivered to a customer by Softcat for which there
isa contractual obligation arising from receipt of consideration or amounts due from the customer.
K. Cash and cash equivalents
2026
£m
2025
£m
Cash at bank and in hand 188.5 158.8
Cash and cash equivalents comprise cash at bank and cash in hand. Cash at bank earns interest at floating rates based on daily
bank deposit rates. All cash held is accessible and is not restricted for any period of time.
L. Pension and other post-retirement benefit commitments
Defined contribution pension scheme
The Company operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the
Company in an independently administered fund. The pension cost charge represents contributions payable by the Company
tothe fund. At the year end, pension contributions of £1.2m (2025: £1.0m) were outstanding.
2026
£m
2025
£m
Contributions payable by the Company for the year 5.7 4.9
Notes to the Company financial statements continued
170 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governanceStrategic report
M. Share capital
Authorised share capital
In accordance with the Companies Act 2006, the Company no longer has an authorised share capital. The Company’s Articles of
Association have been amended to reflect this change.
2026
£m
2025
£m
Allotted and called up
196,891,493 (2025: 199,946,262) ordinary shares of 0.05p each 0.1 0.1
18,933 (2025: 18,933) deferred shares of 1p each — —
0.1 0.1
Note:
At 31 July 2026 deferred shares had an aggregate nominal value of £189.33 (2025: £189.33).
In the year ended 31 July 2026, 244,801 (2025: 146,211) new ordinary shares were issued to satisfy the exercise of share options
and 52,591 ordinary shares (2025: 35,590) were issued to satisfy exercises under the Deferred Share Bonus Plan.
No issued ordinary shares of 0.05p each were unpaid at 31 July 2026 (2025: £Nil unpaid).
All ordinary shares rank pari passu in all respects.
Deferred shares do not have rights to dividends and do not carry voting rights.
Own share transactions
In the year ended 31 July 2026, the SIP Trust returned £Nil (2025: £Nil) to the Company through share recycling.
N. Financial commitments
Guarantees
As at 31 July 2026 and 31 July 2025, Softcat Plc has no guarantees or other financial commitments.
O. Capital commitments
At 31 July 2026, the Company had £Nil capital commitments (2025: £Nil).
P. Employees
Number of employees
The average monthly number of employees (including Directors) during the year was:
2026
Number
2025
Number
Sales 1,857 1,743
Services 456 417
Administration 513 448
2 ,826 2,608
Employment costs
2026
£m
2025
£m
Salaries, commissions and bonus 251.0 205.9
Social security costs 36.6 26.8
Other pension costs 5.7 4.9
Other employment costs 2.4 1.0
Employment costs – subtotal 295.7 238.6
Share option charge 13.6 4.2
Total employment costs including share option charge 309.3 242.8
Details of Directors’ remuneration are provided within the Group Directors’ Remuneration Report. The Directors’ Remuneration
Report, on pages 94 to 112, includes details on salary, benefits, pension and share plans. These disclosures form part of the
financial statements.
171Annual Report and Accounts 2026 Softcat plc
Financial statementsCorporate governanceStrategic report
Q. Investment in subsidiaries
2026
£m
2025
£m
Opening investment 12.1 1.8
Additions — 10.2
Capital contribution 0.2 0.1
12.3 12.1
R. Related parties
Details of Directors’ emoluments and interests are provided within the Group Directors’ Remuneration Report. The Directors’
Remuneration Report, on pages 94 to 112, includes details on salary, benefits, pension and share plans. These disclosures form
part of the financial statements.
S. Subsidiary undertakings
The registered address and principal place of business of each subsidiary undertaking are shown in the footnotes below the
table. The financial performance and financial position of these undertakings have been consolidated in the consolidated
financial statements.
Nature of investment
Name Country of registration Class of share capital Direct Indirect Nature of business
Softcat US (Holdings) Inc
1
USA Ordinary 100% — Management company
Softcat US LLC
1
USA Ordinary — 100% Trading
Softcat Deutschland GmbH
2
Germany Ordinary 100% — Trading
Softcat Canada Inc
3
Canada Ordinary 100% — Trading
Oakland Group Services Limited
4
England and Wales Ordinary 100% — Trading
1. 1300 N 17th Street, Suite 1020, Arlington, VA 22209-3803.
2. Highlight Towers, Mies-Van-Der-Rohe-Strasse 6, 80807, Munich, Germany.
3. 15 Wellesley Street West, Suite 201, Toronto, Ontario M4Y 1G1, Canada.
4. 1 East Parade, Leeds, West Yorkshire LS1 2AD.
T. Information included in the notes to the consolidated financial statements
Some of the information included in the notes to the consolidated financial statements is directly relevant to the financial
statements of the Company. Please refer to the following:
6 Dividends
15 Provisions
28 Share option schemes
29 Post-balance sheet events
Notes to the Company financial statements continued
172 Softcat plc Annual Report and Accounts 2026
Financial statements
Corporate governanceStrategic report
Company number 02174990
Registered office
Softcat plc
Solar House
Fieldhouse Lane
Marlow
Buckinghamshire
SL7 1LW
United Kingdom
Tel: 01628 403 403
Website
www.softcat.com
Directors
Graeme Watt (Non-Executive Chairman)
Graham Charlton (CEO)
Katy Mecklenburgh (CFO)
Jacqui Ferguson (Senior Independent NED)
Robyn Perriss (Independent NED)
Lynne Weedall (Independent NED)
Mayank Prakash (Independent NED)
Company Secretary
Luke Thomas
Investor relations contact
investors@softcat.com
Softcat LEI
213800N42YZLR9GLVC42
Registrar
MUFG Corporate Markets
Central Square
29 Wellington Street
Leeds
LS1 4DL
United Kingdom
shareholderenquiries@cm.mpms.mufg.com
Tel: 0371 664 0300
Calls are charged at the standard geographic rate and will vary
by provider. Calls outside the United Kingdom will be charged
at the applicable international rate. Lines are open between
09:00 and 17:30, Monday to Friday excluding public holidays
inEngland and Wales.
Corporate advisers
Auditor
Ernst & Young LLP
1 More London Place
London SE1 2AF
Joint corporate broker
J.P. Morgan Securities plc
25 Bank Street
London E14 5JP
Peel Hunt LLP
100 Liverpool Street
London EC2M 2AT
Company information and contact details
Produced by Design Portfolio
www.design-portfolio.co.uk
CBP037866
Softcat plc’s commitment to environmental issues is reflected in this Annual Report,
whichhas been printed on Indigo Arena Extra White Smooth, an FSC® certified material.
This document was printed by Pureprint Group using its environmental print technology,
with 99% of dry waste diverted from landfill, minimising the impact of printing on the
environment. The printer is a CarbonNeutral® company.
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Financial statementsCorporate governanceStrategic report
Fieldhouse Lane
Marlow
Buckinghamshire SL7 1LW
Tel: 01628 403 403
www.softcat.com
Softcat plc Annual Report and Accounts 2026