What We Do
“I've been very impressed with the wide range of in house expertise that Softcat has to offer”
Customer Sat Survey
Although Softcat’s inclusion on the Buying Solutions framework has been a recent success, we have in fact been supplying public sector organisations with hardware, software, and professional services for many years, including local councils and central government.
Softcat’s aim has always been to offer governmental IT departments the benefits of our skills, experience, and commercial prowess, that has underpinned our success within the corporate market. We believe that the level of customer service we have been critically acclaimed for should allow us to stand out from the crowd as a valued supplier to the public sector audience. The acceptance onto the CITHS framework, highlights not only our technical capabilities but also our understanding of the business drivers for customers in this market. With resources already stretched in this sector, Softcat hopes to be an invaluable safety net for our customers; providing effective, commercially competitive solutions, quickly.
Not only do we have key business managers building on key commercial partnerships to ensure you receive the most up-to-date pricing and information, we also have a dedicated force of over one hundred account managers to meet your every need. Each and every account manager has industry-leading knowledge on all sides of the market, including licensing, security, disaster recovery, storage and software asset management. With Softcat’s latest experiences with the CITHS framework, we have gained an even greater understanding of the challenges faced by government procurement needs, and the fierce demands that must to be met.
One area in particular in which we thrive is security. We believe we have the strongest specialist security team on the CITHS framework and as such Softcat is unique in its ability to assess your network objectively and advise where there are areas of weakness, and how these can be resolved. This is a critical area of development for those seeking to be ‘CoCo’ compliant under the Government Code of Connection. Our security specialists can utilise strategies such as penetration testing, firewalling, two-factor-authentication and data loss prevention, in order to ensure you reach this crucial compliancy level. Whether its internal criteria, CoCo or GCSx standards you wish to meet, Softcat specialists will work with you to design a tailored solution and produce full-written reports on any of the results established.
Not only to we believe we are experts in providing the technical resource to help decide your IT strategy, but once we have recognized your needs we have the expertise and technical resource to design and fulfil your deployment strategy. We have numerous account managers and technical specialists within all the major vendors such as Microsoft, HP, Symantec, and Cisco that are not only on-call as an additional resource but are also available to create individual bids in order to get you the best possible price on the market as a government/local government customer. These specialists will work tirelessly with Softcat to ensure that all your business drivers are addressed and to best support your financial needs. Softcat goes above and beyond to ensure these three-tier relationships offer the best possible solutions for the end user, evidenced by our vast array of vendor accreditations and customer service reputation in the marketplace.
Inform us of your requirements by completing the short enquiry form on the right or telephone us on 01628 403403 and speak to a member of the Public Sector team.
Contact the Public Sector Team
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