What We Do
“I've been very impressed with the wide range of in house expertise that Softcat has to offer”
Customer Sat Survey
As an organisation Softcat care passionately about two things – outstanding employee satisfaction and world class customer service and we believe the former drives the latter. Our recent inclusion on the Buying Solutions framework has increased our focus on the Public Sector market where our ultimate goals are to help drive costs out of these organisations, free up internal resource, and maximise productivity. In order to achieve these goals we believe that customer service is imperative, as well as holding key relationships with all the major vendors, which enables Softcat to provide the most attractive commercial proposition for your organisation.
Softcat are very proud to have been awarded the Buying Solutions framework for Commoditised IT Hardware and Software (CITHS), sometimes referred to by the frameworks previous names GCAT, Catalyst, ITGAS or OGC, for the supply of IT infrastructure, software and associated services to the public sector. The Buying Solutions framework agreement was awarded following a rigorous Official Journal of the European Union (OJEU) tender selection process meaning that our public sector customers avoid the cost of this time consuming process.
The framework agreement went live 2nd March 2010 and Softcat has been successful in Lot 2 – IT Infrastructure Hardware and Lot 3 – Specialist Channel Partners for Software.
The award of the framework agreement for Lot 2 is in line with Softcat’s strategy to supply solutions covering: Servers, Storage, Networking, Security and Virtualisation. Lot 3 for Software is where Softcat has had unrivalled success and customer satisfaction performance. We have strong and well established relationships with all the leading vendors including Microsoft, HP, Cisco, Dell, Symantec, VMware, Citrix, Sophos, and Adobe amongst many others. For a list of the main vendor accreditations we hold, please visit our accreditations page.
However this list is not exhaustive and it is very rare for there to be an IT product we cannot supply. The award of this framework follows on from several milestones in our recent history including CRN Corporate Reseller of the year in 2008, Microscope Aces Security Reseller of the Year in 2009 and perhaps most significantly Number 1 Best Small Company to Work For in the Sunday Times this year.
The types of customers that can benefit from Softcat’s addition to the framework are:-
In addition to the Buying Solutions framework, Softcat are registered with many of the large procurement hubs around the country and with over 140 Account Managers, pre and post sales support, can effectively work as an extension of your IT department. Softcat are a full IT solutions provider and having been a major player in the IT market since 1993 are able to offer its services to Public Sector customers in the following areas:
Software Licensing
IT Hardware
IT Security
Storage & Virtualisation
Software Asset Management
Unified Communications & Networking
IT Related Services
Why Softcat for Public Sector:
Inform us of your requirements by completing the short enquiry form on the right or telephone us on 01628 403403 and speak to a member of the Public Sector team.









Contact the Public Sector Team
Fields marked * are compulsory.