eProcurement
Everything from legislative changes to standardisation is helping to foster increased use of eProcurment across the supply chain.
Softcat is well placed to support businesses looking to work in this way or indeed embrace this method of procurement for the first time.
eCAT Online Portal – Developed specifically to support customers wanting to trade electronically with Softcat, eCAT is a rich data source to help better manage supplier relations and access bespoke catalogue and price information.
Electronic Trading – For organisations with an existing eProcurement platform we can dovetail into this system seamlessly as we are able to receive orders electronically, invoice electronically and importantly provide bespoke XML data exports.
Marketplaces – If you’re already using an established industry specific marketplace we are happy to supply our services in this way.
Importantly, we do not see eProcurement as a standalone means of interaction with our customers rather a tool to complement the service we aim to deliver.
eCAT
eCAT is Softcat’s online reporting and e-procurement site, which has been developed as a result of feedback from our customers. Its primary focus is to provide in-depth reporting and an efficient method of procurement, designed with the customer in mind. It offers a quick, secure way of purchasing without the need to be in contact with your account manager. Driving and developing relationships with our customers is priority, we believe that communication is essential to helping our customers make the right decisions when purchasing their IT.
eCAT has not been designed to replace our account managers, its purpose is to improve our long term relationships, add value and provide a service specific to your needs. There are two main functions within eCAT – reporting and ordering. Between you and your account manager you can decide what functionality you need and how to tailor it to suit your organisation’s individual requirements.