Local, Regional & Central Government

The Public Sector is currently under-going significant change - the pressure to reduce expenditure and ensure cost effectiveness has never been so great. Local, Regional and Central Government is expected to respond accordingly.

Through our inclusion on the Buying Solutions CITHS (Commoditised IT Hardware & Software) framework for both software and hardware infrastructure we are well positioned to help meet these demands enabling a faster uncomplicated procurement cycle without protracted tender exercise.

We pride ourselves on customer excellence and a flexible approach to working with our customer which our recent 2011 Customer Satisfaction Survey bears out. Combined with hands-on experience working with Local, Regional and Central Government we are responding to your challenges with practical solutions:

Expenditure Reduction – Open book pricing, technology reviews and suitability evaluation help dramatically reduce acquisition costs

Supplier Consolidation – We are vendor agnostic and can provide over 95% of all IT solutions in the market making us an ideal single source for IT acquisition

Shrinking IT Departments - Draw on our technical resources to complement in-house teams or utilise hosted, managed services via our Network Operations Centre. All accessed via a range of flexible procurement options

Electronic Procurement – Utilise our online procurement facility eCAT to cut time wasted in manual technology procurement, with the option to set client specific SLAs and integrate with existing procurement tools

Local, Regional & Central Government Frameworks

We’re accredited under the following agreements:

Government Procurement Service
Value Wales

Our Softcat account manager is the best I have had in the last 12 years in my IT career. I know I can count on him and he won't let me down.
Krzysztof,
IT Manager

Each and every time I've required Softcat's advice and expertise it’s been fantastic.
Dale,
Desktop Infrastructre

I feel like Softcat are an extension to our team as we have been working with them for so long now.
Kim,
Desktop Infrastructure Manager

Everything requested in terms of quotations and turnover of orders is always fantastic. Very friendly and helpful staff.
Nick,
UK IT Co-Ordinator

I have been very impressed by our account manager's focus and attention on our business and the breadth of knowledge and contacts she has been able to bring to our discussions.
Mark,
Service Delivery Manager

A pleasure to deal with.
Russ,
IT Manager

It is a joy to work with a company who strive to help us where ever we need help. I can expect honest and reliable information on products and services knowing that Softcat have our best interests at heart.
Andy,
IT Manager

I cannot fault the service I receive, which when considering my location and the chopping and changing I often do, is outstanding.
John,
IT Manager

Have recommended Softcat onto my clients.
Richard,
Technical Director

One of the few companies whom from the moment I started working with them to now I feel confident in recommending to other organisations.
Jonathan,
IT Manager

A very refreshing experience in today's market place.
Christopher,
IT Purchasing

Excellent service!
Steven,
Network Manager

It's rare to find a company with the depth of knowledge in their field combined with professional and helpful staff to compare with our experience of dealing with Softcat.
Paul,
Senior Network Engineer

Our account Manager is brilliant! He is always available for any queries, last minute costs proposals and no query is too hard or difficult for him to get a response back to us
Christina,
IT Manager

It's a pleasure doing business with Softcat.
Marc,
Senior IT Analyst

Always helpful and responsive in supporting our business.
Chris,
Managed Services Manager

Incredible customer service from our Softcat account team. By far my favourite supplier to work with.
Dean,
Senior Technician

Excellent account management.
Tom,
IT Manager

Questions are always answered quickly with a helpful response.
Glynn,
Head of Technical Support

Softcat are excellent, always responsive, and give us impeccable service. They understand the extra mile and act accordingly which makes them stand out from the rest of the IT crowd.
Simon,
Network Analyst

Softcat are excellent. They never hassle me with unnecessary phone calls or special offers.
Andy,
IT Manager

Softcat provide a great service. Our account manager is excellent and makes doing business very easy.
Paddy,
Infrastructure Manager

Very helpful. Very informative.
Mark,
IT Infrastructure Engineer

I have always found the staff, from the initial salesperson to the technical team, very friendly and very very helpful.
Mark,
IT Manager

Everyone I have ever had dealings with at Softcat have been consistently professional, courteous, and efficient. I can truly say Softcat are a first class supplier and a pleasure to do business with.
Matt,
IT Implementation Manager

Excellent responsive sales contact.
Barry,
Corporate Telecoms Manager

The people know their subject and are always helpful.
Eamonn,
Director

Softcat provide us with fast and reliable access to the channel and add value over other suppliers with their account management and consulting services. We see Softcat more as a business partner than just a supplier.
Jeff,
IT Manager

Softcat work very hard to find the best solution at a cost I require. I would recommend them without fail.
Ken,
IT Manager

Excellent account management, good spread of services.
Venn,
Head of IT

You're the best! Honestly - Softcat are pretty amazing at getting done my requests and in a timely manner.
James,
IT Manager

I deal with the team regularly and find them all responsive to needs, and sometimes demands! Price and service are our key measurables and Softcat always come up trumps.
Darren,
Head of Architecture, Security & Unified Applications

One of the best suppliers we deal with in terms of communication back to us regarding any queries or questions we have.
Simon,
Managing Director

Dealing with Softcat is like having another business associate. It never feels 'salesy' and generally feels like a service you feel you can turn to for advice!
Simon,
IT Manager

Our account manager has continued to help and assist us superbly throughout the year - well done.
Carl,
Group Director of IT

Always very efficient and a pleasure to deal with.
Mark,
Group IT Asset Manager

We receive pro-active, professional service targeted at our specific needs.
Ulf,
Global Finance Manager

Always go above and beyond the call of duty.
John,
Senior IT Operations Manager

Fantastic fast service and always having the technical knowledge on hand to help.
Andrew,
IT Manager

Excellent account management and responsiveness to queries.
Matt,
Technical Director

I would rank Softcat as the number one company to do business within my overall supply chain.
Gary,
Customer Services Director

I have to say that the sheer professionalism of your staff knock the competition into a cocked hat.
John,
CIT Manager

Good pricing, good availability, speedy delivery - what's not to like.
Greg,
Head of Products & Technology

Competitive pricing. No hard sell. Excellent service.
Will,
Head of Technology

Great strength and depth in staffing. Pleasure to work with.
Andy,
CTO

Superb account manager!
Paul,
IT Senior Analyst

Extremely happy with the level of service that we are provided with.
Dan,
IT Manager

Fantastic job.
Michael,
IT Manager

I have a great account manager who sorts out anything I need quickly and efficiently. I'm really impressed.
Roisin,
IT Manager

Great people, friendly - nice to work with. Seem to have our interest at heart - not just the big sell.
Ian,
IT Head UK

Interaction and support is second to none.
James,
IT Manager

We have been through a major IT transition in a very short space of time and the support from Softcat has been superb.
Terry,
Operations Director

Our account manager is always very quick to respond with quotes and answer questions I have. Very impressive.
Russ,
Systems Administrator

Always very helpful and informative, a very professional company.
Sarah,
Network Manager

I have always had excellent service from all the people I have dealt with at Softcat.
Margaret,
IT Manager

I find the people at Softcat friendly and knowledgeable. I am confident we get good, honest advice and excellent value for money.
Tim ,
IT Manager

Always available, good response times, good technical knowledge.
Phil,
IT Director

Good relationship built with our account manager and excellent customer service.
Kerry,
Service Desk Supervisor

Great staff, always happy to help and get the job done.
Kris,
Network Administrator

One of my best suppliers. Our account manager provides an excellent service.
Paul,
IT Security Officer

Our account manager makes me want to work with Softcat more than other suppliers. Always helpful.
Mat,
Group Head of IT

If I have an issue my first port of call is Softcat.
Pete,
IT Manager

Very flexible and always prepared to spend time tracking down information (technical, licensing, pricing etc).
Andy,
Senior Systems Engineer

Very easy and professional to deal with.
Richard,
Group IT Manager

My account manager makes my life a lot easier.
Matt,
CTO

It's always good.
Addam,
IT Manager

Our account manager has done a superb job for us since we migrated from our previous supplier. He deserves to be commended for his performance.
Chris,
IT Manager

The range of expertise available in different areas of the company that are opened up through our account manager are excellent, and have proven extremely valuable.
Chris,
IT Manager

Very easy to work with - responsive and helpful.
Paul,
Group Systems Executive

Softcat have a solution for everything we've put towards them, and their quotes, delivery and turn around times on orders (large and small) are great.
Shannon,
Head of Online Systems

Softcat win the business on merit every time, very impressed!
Lee,
IT Manager

Our account manager is excellent.
Andy,
IT Service Centre Manager

Always helpful, and endeavour to find experts to answers my really awkward questions about Microsoft Licensing.
Andrew,
IT Manager

Softcat has been a pleasure to deal with in every regard. They have an excellent understanding of our business needs and have been flexible enough to allow us to attain them.
Adrian,
IT Director

We have found out so much more about the benefits of the Microsoft EA since we engaged with Softcat that I wonder what our previous supplier thought they were doing for us.
Keith,
ICT Divisional Director

Our account manager has, on many occasions, gone above and beyond the call of duty, proving every time that Softcat are a fantastic business partner to have on side.
Jermaine,
IT Manager

Excellent service, very competitive, very friendly and easy to deal with.
Chris,
IT Development & Management

Wonderful account manager, a credit to the company.
Kevin,
I.C.T Systems Co-Ordinator

Despite me not being the most organised and very busy, Softcat have been there every step of the way, thank you.
Rob,
Operations Director

I have worked with Softcat for over 10 years and have always been very satisfied with their professional manner.
Mike,
Network Manager

I have the best account manager that one could ever wish for. I always tell her that she makes my job so much easier - and she really does!
Claude,
IT Manager

Friendly, knowledgeable, a different approach, fun, can do attitude.
Adrian,
Head of Technology Procurement

Account management is very well handled. Product research and after sales service is excellent.
Charlie,
IT Manager

Who We Are

Contact us

What We Do

Public Sector

Join Us

News

Local, Regional & Central Government

Keeping an eye on costs

Local, Regional & Central Government

Local, Regional & Central Government Frameworks