We believe that Softcat offers the best service available for the provision of Microsoft software licensing in the United Kingdom. To underline this, here are a few of the reasons that we think set us apart:

• Large Account Reseller (LAR), Enterprise Software Advisor (ESA) and Microsoft Gold Partner in five solution categories:
  Advanced Infrastructure Solutions - Active Directory and Identity Management
  Information Worker Solutions - Portals and Collaboration
  Licensing Solutions - License Delivery and Software Asset Management
  Networking Infrastructure Solutions
  Security Solutions - Infrastructure Security
• We are one of a very small number of UK LARs which enables us to have a direct trading relationship with Microsoft and direct access to all the licence ordering, management and provisioning systems.
• Softcat is the largest supplier of Microsoft software licensing to the small & medium UK corporate market tier (companies with up to 1,500 desktops), and has been for each of the last seven years.
• The Account Management team is qualified to Microsoft Licensing Sales Expert (MLSE) status.
• Our in house specialist Microsoft Licensing services department,  supports sales with a combined 27 years dedicated Microsoft licensing experience, all qualified to Microsoft Certified Professional (MCP) level.  We believe this team has the highest level of knowledge and experience in the UK.
• In turn this team is backed by an award winning SAM (Software Asset Management) team and technical experts accredited to MCSE level.

Recent accolades:

• 2008 Microsoft Licensing Solutions Partner of the Year Finalist.
• Microsoft SAM Programme Partner of the Year 2008.

Independent research:

In 2008 Noden Associates (having been commissioned by Microsoft) published their research findings following an in depth survey of the UK LAR community.  The survey took the form of a twenty minute telephone exercise with in excess of 250 Select and Enterprise Agreement customers and covered all aspects of their relationship with their LAR:

The results show  above represent: The blue bar  = the customers rating of the overall performance of the LAR, and the orange bar =  their Net Promoter *level. The line at 59% represents customers satisfaction levels with Microsoft’s own direct sales resources.

Softcat is LAR 13. Noden made the following observation: “It should be noted that only 1 of the 17 LARs (LAR 13) can be considered as ‘excellent’: the other ‘top-tier’ and ‘average’ performing LARs are benefiting from a low benchmark.” We believe there is no better reference for the quality of service on offer from Softcat than the opinion of the customers themselves.
*Net Promoter level represents how proactive the LAR is rated with Microsoft information and their overall positive representation.

Softcat’s complimentary Software Assurance Support Offering

If you choose to licence with Software Assurance, Softcat’s complimentary SA offering will help you realise the value in SA by supporting you in the following areas:

SA Benefit Administration
To include:

• SA benefit calculation, explanation and activation
• SA updates as and when applicable
• First point of contact for SA benefit related queries

Training Administration

• Provision of course outlines, dates and availability as required
• Organising bookings
• Double training voucher entitlement (Terms and Conditions apply)

eOpen/MVLS/VLSC Administrative Support

• Assistance in administering your Volume License Agreement(s) on Microsoft’s web tools

Onsite Assistance

• If you would like an onsite meeting with one of our SA Specialists we will arrange this at your convenience.

We offer this complimentary service because,  as a leading provider of Microsoft Licensing we have a myriad of customers who have purchased SA with their volume license agreements and whilst they are taking advantage of the product upgrade benefits we found that many were not fully utilising the extended programme of benefits.  Our aim is to ensure you get the most from your software investment by utilising the full spectrum of benefits available to you.