At Softcat, we understand our customers want to communicate in different ways, and we will do our best to meet those needs. The normal stuff - phone numbers and addresses are on the right, but you can also communicate with us in the following ways:

Instant messaging
Instant Messaging - we run an enterprise grade instant messaging platform in Softcat. If we federate with your organisation you can message your AM to your heart’s content. If you’re compatible you may even be able to video call them!
Video Conferencing
Video Conferencing - we have deployed desk-based video conferencing for most of the Softcat team, so if you are compatible, come on in! We’ve also got some room-based suites for larger conversations.
For Instant Messaging and Video Conferencing, please ask your account manager and our tech team will help get you set up.
Online portal
Online portal - we’ve made huge advances in eCat, our online procurement portal. This isn’t just about buying stuff off us - there’s a wealth of information and statistics on your spend with us which our customers find very useful.
Visit www.softcat.com/ecat/customer-login for more info
SupportCat portal
SupportCat Portal - for those customers whom we assist with support, managed services and cloud offerings, you are more than welcome to phone our 24/7 NOC on 01628 403789 - but if you’d rather you can log a ticket at support.cloudsoftcat.com
Futures
Futures - we’re looking at introducing web-based chat on our website and for remote support - and we’re really keen to listen to any other ideas you may have. Many Softcat people, including several of our Directors, are on Twitter and LinkedIn - so feel free to continue the conversation there!

Softcat Marlow

Softcat Limited
Fieldhouse Lane, Marlow,
Buckinghamshire, SL7 1LW

Tel: 01628 403 403

Softcat Manchester

Softcat Limited (Regional Office)
Universal Square, Devonshire Street,
Manchester, M12 6JH

Tel: 0161 272 3110

Softcat London

Softcat Limited (Regional Office)
6th Floor, 101 Finsbury Pavement,
London, EC2A 1RS

Tel: 0207 448 3400

Softcat Bristol

Softcat Limited (Regional Office)
Eden House, 10 Eastgate Office Park,
Bristol, BS5 6XY

Tel: 01179 515 258


Business hours

Monday to Thursday 9am - 6pm
Friday 9am - 5pm

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Company details

Registered in England No. 02174990
VAT Registration No. GB 491 8485 03